I've just sold my house through Richard Watkinson, and I can't praise Helen, Amy and the rest of the team highly enough.
On two occasions, the sale fell through due to issues further down the chain, but the communication was great and the house was always marketed again quickly resulting in offers within days.
Always professional, but very personable, Helen never gave me cause for concern as everything was always in hand coupled with a proactive approach.
Thanks to everyone at RW!
Excellent Estate and Lettings agent. If you are a landlord, buying, selling or renting Alasdair Morrison staff are professional and caring.
This agency needs to work on its customer service skills. In fairness we were running late because of unexpected roadworks. I called to explain and the agent was clearly annoyed and said we would need to look round quickly as he had to be somewhere else which I completely understand. When we finally got there after over an hour of travelling the agent had left. I was fine with that, it was totally our fault. I called the office just to check in case he was inside the house but as soon as he knew who I was he hung up on me! I know we were at fault in this situation but I don't expect to be treated like that.
I called several (4) times to book a viewing on a property in Newark. At no point did William H Brown seem interested in organising a viewing, they were only concerned with getting me to move my house to them to sell. (i sold with Purple bricks in a week, it was no fuss and i got more than anticipated for the house).
However they kept calling to follow up with pointless sales calls, no properties of interest and just wasting my time, wanted me to get my mortgage arranged through them, wanted to organise my conveyancing etc..., i have now blocked Joel, hopefully they don't get any properties we want to buy, i'm getting sick of this dance.
I would not advise approaching William H Brown to organise a viewing unless your heart is set on buying a specific property, they are more annoying than PPI.
My house isn't up for sale with them but they have phoned and phoned trying to get me to change to them. Where have they got my number from? I'm really fed up with it. Stop calling!