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  1. Home
  2. John Shepherd - Harborne Sales
John Shepherd - Harborne Sales Logo

John Shepherd - Harborne Sales

Opens tomorrow at 9:00am
110 Station Road,Harborne,Birmingham, B17 9LS
John Shepherd - Harborne Sales hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. John Shepherd - Harborne Sales does have 97 reviews, with an average score of 3.7/5 If you're looking to sell in Birmingham, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Hadleigh Estate Agents - Harborne and MECS Sales & Lettings. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details

John Shepherd - Harborne Sales Reviews (97)

Have you used this agent?
  1. 62% 5/5 Stars
    62%
  2. 7% 4/5 Stars
    7%
  3. 0% 3/5 Stars
    0%
  4. 2% 2/5 Stars
    2%
  5. 29% 1/5 Stars
    29%

M T

1/5 Stars
Did not have a good experience. Bad communication from staff and bad organisation too. Told viewing was cancelled at 8.30pm the night before... That was after it had already been mixed up on a previous occasion. For lettings, I wouldn't recommend.... Read more
8th Apr 2022 (2 years ago)

M abughalia

5/5 Stars
Very professional staff I must say, especially the lovely Gemma Green. She has been more than helpful and very responsive and has been more than happy to solve any issue we have had. I am extremely grateful for all her hep and I would 100% recommend this office.... Read more
25th Nov 2021 (2 years ago)

C Mills

5/5 Stars
Please think before you go else where John Shepperd have been amazing honestly the service is Impeccable. The sale of our home took 3 days to be sold this is from the day the sales rep came to discuss how they would sell it we agreed the t&cs (sign that day), (next day photos and full video online was complete for sale),( next day sold stc) We already found our dream home and deposited on it. Our rep Jack from John Shepperd also got us fantastic deal on it with a option to pick our own kitchen and re design parts of the house which is amazing. He had no issues coming every week to site showing us the changes on Saturday The amount of late night Whats app group Messages he was involved in was unreal He really did go above on beyond we had a issue with our mortgage and found us a new broker which sorted it stress free. Right The next part was exchange and complete. we had lots of issues from other parties Jack I think ended up managing 3 house sales for us to exchange even to the extent to help a other buyer with there legal bits because the other Solictors on there chain was incompetent. Jack is a credit to John Sheppard I will personally be writing to there director on how professional he is. The personalise gift he got myself and my wife was lovely touch on such a stressful time Many thanks John Sheppard and team And a Huge thank you to Jack Richardson Kind Regards, Mr & Mrs Mills... Read more
9th Nov 2021 (2 years ago)

M Kaur

5/5 Stars
Lily and her team are amazing and always deliver on requirements promptly. Lily is quick to respond and goes over and beyond to ensure excellent customer service. We would highly recommend her and John Shepherd!... Read more
27th Jul 2021 (2 years ago)

D Ko

5/5 Stars
Responsive, understanding, and professional. Lily Johnson persuaded us to come back to John Shepherd after we had switched away. She recognised the issues we had and managed it so that it worked for us. She is responsive, understanding, and above all professional. We are very pleased we moved back... Read more
19th Jul 2021 (2 years ago)

K Fairweather

5/5 Stars
We rented our apartment within a couple of weeks at a rent we were surpised to achieve. Absolutely fantastic service from Lily and her team. Thank you!... Read more
10th Jun 2021 (2 years ago)

A Colclough

1/5 Stars
I don't write many bad reviews but need to let people know how bad this company is. Not all of the individuals are terrible but I had an awful experience as a tenant for 2 years. Not enough space to write every bad experience but here are a few: Had to remind them of the laws that govern them after they tried to hold on to undisputed deposit money and pressure us into accepting charges. Later admitted they were wrong and gave us our undisputed deposit but why should we have had to remind them and correct them of this?! Slow repairs. Days for someone to come and look at a boiler and then more days for replacement to be fitted. Back door that was rotten was never repaired properly- just reinforcing the lock each time. Poor communication. Multiple incorrect demands for money I didn't owe, slow responses and you end up dealing with multiple people during tenancy. Lack of integrity. When you ask for quotes as to why the charges are £150 you get a quote dated AFTER they sent you the charges. Irrespective of what you are charging and whether it is fair or not you should do this with integrity and get the quote before charging. I do believe that some of the newer staff I have dealt with have been more helpful but in general, this review reflects my experience.... Read more
22nd Jan 2021 (3 years ago)

I Rizvi

5/5 Stars
Excellent service in all aspects from communication, appropriate information for the tenancy agreement, prompt response for any repair or replacement nonetheless amazing customer care service staffs during my tenancy in a property for 6 years. I was really grateful to get the five star quality service from John Shepherd team of Harborne office. I would like to thanks all of the staffs rather mentioning few names and all of them are amazing.... Read more
17th Nov 2020 (3 years ago)

J hearnden

1/5 Stars
Rented an apartment from them for 2 years, had the curtain rail fall off the wall just missing my 1 and 2 year old! massive holes in the walls, mould around all windows and on walls had to spray them at least 2 times per week from September till May, stains on all carpets living room bedrooms and hall ways, cracks in the bath panel and mould in the tiles round the bath. Moved out 01/11/2020 this is when it all happens! they have taken more than 10 days for my deposit, apparently someone was off on annual leave - surely another worker should take on there work? i have a bill for a cleaner as there was dust on the skirting board (they done the check out 1 week after i moved out so bound to be) i have already sent them the cleaners certificate confirming the apartment was deep cleaned, i have also a bill for cleaning the chairs (again cleaned by my cleaner) they are also trying to bill me for mattresses for the beds i didn't use and stored in the garage as per the landlord and they we full of mould and rats when i went to put them back i called landlord as didnt want to spoil the nice clean carpet i had just paid for. he advised this was ok but now JS are trying to make me pay for them....errr no landlord knew his garage was not secure or air tight so bound to happen sorry. i have not had a thank you for getting the stains from the carpet as my cleaner managed to get them all out and on the check out there is no mention of the 'old' stains?!?!?! also i have filled the holes left by the falling curtain rail and painted so it looks brand new STEER CLEAR i will be writing this same review on every available platform as they do not deserve your money!!!... Read more
12th Nov 2020 (3 years ago)

L Clapham

2/5 Stars
Not the best, when I moved into a flat lots of things were broken and it took a lot of persistence to get them to do anything about it and I was constantly given excuses why it couldn’t be done or fobbed off with a short term fix that didn’t work.... Read more
16th Oct 2020 (3 years ago)

T BD

5/5 Stars
I went through the process of renting my place with Rickie who was very helpful and patient with all questions I had as a first-time renter in the UK. Would definitely recommend this service.... Read more
5th Oct 2020 (3 years ago)

M Rodríguez

5/5 Stars
Rhiannan has been very professional, responsible and always quick to resolve any issues. Thank you Rhiannan and I hope your company recognizes that you are the jewel their crow. I have been a tenant for three years at a property in Harborne and was very disappointed with John Shepher. One of the biggest reasons was that I often had to wait weeks for the company to resolve any issues at home. However, since Rhiannan was the person in charge, any issues were quickly resolved.... Read more
21st Sep 2020 (3 years ago)

C Brown

5/5 Stars
Rhiannan at JS Harborne has been brilliant over the past few months with a couple of issues I've had - THANK YOU!... Read more
11th Sep 2020 (3 years ago)

L Bode

5/5 Stars
We are happy tenants with John Shepherds Harbourne as our agents. Charlotte is great, she always responds quickly and does all she can to help.... Read more
7th Aug 2020 (3 years ago)

M Leigh

1/5 Stars
After renting a property from these for over 4 years, I gave notice to leave given the correct time allocated within my terms and conditions, I had cleared the property of all my belonging and got a professional cleaner in to do a deep clean to make sure the property was in a very decent state for the next tenant. Unfortunately having to deal with this branch has not been a good experience at all. I paid my deposit and did all the correct procedures adviced by this branch and they are now calling me a liar! Saying I have not given them notice, they have lost the keys I posted into the branch (which I was advised by them to do due to covid) they are refusing to give me my deposit back because apparently I did not give them notice. I have call logs to prove when I called them on various occasions. Take my advice I'm not the only one that they have done this too DO NOT USE. They will do all they can to keep your deposit. Definitely not trustworthy at all.... Read more
5th Aug 2020 (3 years ago)

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