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- Madina Property Services - Manchester Sales
Madina Property Services - Manchester Sales
Opens Monday at 9:00am
53 King Street,Manchester, M13 0RQ
Madina Property Services Manchester Sales are an estate agent in Manchester. They mainly list properties in M12, M13 and M14. Over the last 6 months, they've listed 14 properties, with 20 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday Closed
- Sunday Closed
View all details
Madina Property Services - Manchester Sales Reviews (165)
Have you used this agent?
50%
4%
2%
2%
41%
All (165)
Seller (13)
Buyer (4)
Landlord (22)
Tenant (38)
General (88)
C qasim
First of all, when they got deposit money they never ring you back .they just making money on the holding fee for your reference check.
They waste your time ,money and just give you headache.
If there's is option of giving zero 0 star rating I would give that.
Ridiculous people working over there they never rcv ur call.
And after holding money they still viewing that property to other people.
Scammers just making haram money.
Tenant
31st Aug 2024 (20 weeks ago)
I Karim
Madina Properties is in Manchester UK.
It is a real estate company
29th Aug 2024 (20 weeks ago)
G Guy
Overall,Very very poor service.
15th Aug 2024 (22 weeks ago)
M Shabbir
Easy to deal with
9th Feb 2024 (11 mo. ago)
D Rosso
Worst real estate very dodgy. Becarefull
30th Dec 2023 (1 year ago)
A Khan
Highly recommended
21st Oct 2023 (1 year ago)
M Toqeer
The staff is nice both on phone and in person, however they seriously need to remove gone properties from their own and other property websites.
13th Jul 2023 (1 year ago)
K Ali
Selfish people. Not helpful at all.
6th Jun 2023 (1 year ago)
A nawaz
Rude staff and expensive prices
17th Apr 2023 (1 year ago)
A Irimescu
The properties are always gone & kept online for long periods of time. Discriminating pet owners.
14th Apr 2023 (1 year ago)
Z Lee
Very dodgy company, they try to rip everyone off and take a cut from every side. Just too greedy, I can't believe how unprofessional, best to stick to the bigger professional ones.
14th Mar 2023 (1 year ago)
B
Taking too much agent fees plus salaam Bhai is a greedy person
12th Mar 2023 (1 year ago)
G Drew
They can't even be bothered to call you back waiting on 3 call backs rubbish service....
30th Jan 2023 (1 year ago)
P PEI
Excellent Managment very friendly, well knowledgeable of the market and the area. Good advice given , worth visiting , try their tea and sweet at the reception .
25th Jan 2023 (1 year ago)
Z Khoushnaw
Very bad, they are not cooperation and you never get any help. Very bad experience.
7th Jan 2023 (2 years ago)
M Pendlebury
Madina were amazing with us. Anas and Amina were absolutely brilliant and they couldn’t have done more for us. Right from the beginning when they helped us rent the property til we moved out they helped with things that they didn’t even have to support us with and went out of their way and above and beyond to help us as much as possible. Great people. Thanks so much for all your help. Hannah and Max.
Tenant
13th Oct 2022 (2 years ago)
N kauser
This company is useless. They expect people to keep calling them. Bad customer service...AVOID!!!
They need to change their business name ????
12th Oct 2022 (2 years ago)
C Wong
Excellent service. Was kept informed of progress throughout.
Special thanks to Amina.
5th Aug 2022 (2 years ago)
R Singh
Very unbothered.
20th Jul 2022 (2 years ago)
G Singh
Very disappointing.
20th Jul 2022 (2 years ago)
C o
I recently purchased property from Madina Property. Throughout the whole lengthy process Amina handled everything from start to finish in a polite and professional manner ????.
She did an amazing job given the challenging situation. Always positive and ready to help. Always returned our calls. The perfect person for the job.
10th Jul 2022 (2 years ago)
S B
We paid rent and deposit for a flat, never got the keys and they didn’t notify us till a month later as the landlord was on “holiday”.
We’ve requested the rent and deposit back and they have still not responded.
Would highly NOT* recommend and we are looking to take this further if not resolved soon.
Update: our rent and deposit has now been refunded.
8th Jun 2022 (2 years ago)
H Badat
We paid rent and deposit for a flat, never got the keys and they didn’t notify us till a month later as the landlord was on “holiday”.
We’ve requested the rent and deposit back and they have still not responded.
Would highly NOT* recommend and we are looking to take this further if not resolved soon.
Tenant
30th May 2022 (2 years ago)
M Sam
Good
29th May 2022 (2 years ago)
M mchugh
Absolutely fantastic estate agents. They go totally above and beyond. A family run business that only want the very best for their clients I cannot highly recommend enough
28th Apr 2022 (2 years ago)
A Zwolinska
I asked few times for viewing property but no-one contact with me.
15th Apr 2022 (2 years ago)
D jackson
You really should read this. Absolutely fantastic family run business. I had never heard of Madina Property Agents but they were 1 of 5 recommended to me. I had the big 4 high street estate agents round to value my house with a view to selling it for me. They were all very expensive and did nothing but pressure me into going with them. They actually put me off selling it. The last one to come and assess my house was Madina Property. I was really surprised at how positive and laid back the agent was. He struck me as very honest and experienced. He explained that Madina is a family run and owned business and that they have a huge network of buyers. He told me what the house was worth and that he would have no problem selling it for me. I was really impressed with what he told me and I agreed to go ahead. He never pressured me at all. He sent a fantastic video/photographer round. And within days I was receiving offers. Within 10 days I had an offer for the full asking price to which I accepted. I couldn't believe my luck. If that wasn't enough, throughout the whole process the staff at Madina property kept me up to date with everything I needed to know and were always at the end of the phone to help and advise me. They were also a lot cheaper than the rest. I took my time and they were very patient and told me not to worry. To be honest I just couldn't fault them if I tried. Thank you, thank you and thank you so much. Please give them a call you will make life easy for yourself. Trustworthy, honest and very good at what they do. Deborah and Tom February 2022
Seller
13th Apr 2022 (2 years ago)
LindsayOK2018
Madina (and Amina in particular) have conducted themselves in an exemplary manner throughout our Probate sale and gone out of their way at every stage to help us at a very difficult and sad time. We cannot recommend them highly enough and very much appreciate all their help.
Seller
1st Apr 2022 (2 years ago)
D K
I recently sold my property through Madina Properties and could not fault the service I received. I was impressed with how quickly they managed to achieve a sale price that I was delighted with. They found me a buyer that allowed the tenants to remain in the property.
Madina managed to strike up a good relationship with my tenants who therefore allowed access to viewers when required and this made the process stress free.
I highly recommend Madina property to anyone looking to sell. DK
Seller
17th Mar 2022 (2 years ago)
Anonymous Homeseller
I had never heard of Madina property services before but I am so grateful to them as they were utterly amazing from star to finish. I had 4 big name high street estate agents round to value my house and they all tried to mislead and overcharge me. All I wanted was honesty and a reasonable service. When the agent from Madina came round he seemed to be honest, knowledgeable and confident. I decided to give him a try on that basis. I'm so glad I did. We had good offers straight away and the house was sold in just over a week. We got more than we expected for it and the staff at Madina were excellent in every respect. They were massively cheaper than the big names too. There marketing is excellent and they know their market. I highly recommend that you go to them if you want the right outcome at the right price. Absolutely ???? % thank you.
Seller
9th Mar 2022 (2 years ago)
A Alshara
(Translated by Google) It's a good place
(Original)
??? ???? ???
4th Mar 2022 (2 years ago)
A Khan
No services for students at longsight Manchester area...
28th Feb 2022 (2 years ago)
M Urbanowska
Absolutely amazing Estate agents. Always very helpful and get their job done. Special thanks to Amina who was always there, very responsive and supportive all the way. I would highly recommend to anyone !!!
27th Feb 2022 (2 years ago)
Cipolin
Yes I called madine propety nobody didnot answer and 3 times sent email them they did not any responded my email how do I give them my experience then .I am not with it.
31st Jan 2022 (2 years ago)
D Qi
We have been using urbanbubble to rent our flat for the past two years. They have just helped us find a new tenant very quickly and efficiently. They have been really professional and efficient. We have been very happy dealing with urbanbubble, thank you!
We especially want to thank Katie for her help. Since we have never rented out a flat before and therefore we have lots of questions regarding council bills and utility bills. Katie answered all the questions we raised very patiently and clearly. We really appreciated her help.
Landlord
13th Dec 2021 (3 years ago)
Z Umar
It has been a long and hard struggle put by Urban Bubble for their lease holders to win the funding to carry out work for fire safety at City Point 2, Salford.
Urban Bubble has been truly professional, responsible, punctual and exceptional to make the funding application successful. Urban Bubble has really provide an excellent 5 star service to his lease holder and I recommend Urban Bubble to anyone without any hesitation.
Once again a big thank you to Urban Bubble team for their hard work.
Landlord
22nd Oct 2021 (3 years ago)
P Taylor
I am an owner of an apartment in City Point 2 and ever since Urban Bubble became the managing agents, I've found the staff to be both friendly and professional. The City Point 2 development now wants for nothing and is maintained to the highest standards.
The Leaseholders have recently received the wonderful news that they are to receive 100% BSF funding for the remediation work on City Point 2. This successful outcome is a reflection of the commitment and dedication that has been shown by Urban Bubble staff who represented the Leaseholders from the start. I have already written to Kaleb and his team, thanking them for their hard work and I would reiterate my gratitude in this post.
Landlord
21st Oct 2021 (3 years ago)
G Kent
An excellent management company.Communication very high. Very good and thorough admin. Outstanding management of the cladding situation resulting in 100% government funding for the required work. Congratulations on a very well managed and consultative process.
21st Oct 2021 (3 years ago)
J Provoncha
I bought my flat in 2016 and I have always been appreciative of Urban Bubble representatives level of communication. But it was not until we found out (unfortunately) in 2019 that our building was one of 1000’s affected by the UK cladding scandal just how good a byline management company they were. They have been honest and forthcoming with information throughout this time, they have worked tirelessly on behalf of leaseholders to ensure we were in the best position possible and because of there hard work we were able to get 100% funding from the UK building safety fund. The team at Urban Bubble care about the people who live in our building and it really shows. I will sell my flat one day but if I buy another I hope Urban Bubble are the management company!
Landlord
21st Oct 2021 (3 years ago)
P Grayson
I would like to thank Urban Bubble for the excellent service since they took over the Management Contract for City Point 2 in Manchester. They have excelled with a high quality and professional service.
In addition the Management of the very complex Fire Safety issues and their handling of the claim for funding from the Government Safety Fund has been exemplary.
Many thanks.
Landlord
21st Oct 2021 (3 years ago)
F Thompsom
They let me my home at Crescent and it is beautiful. The team were amazing, quick and are always able to help. One of the rare good ones!
Landlord
2nd Oct 2021 (3 years ago)
T ji
reliable and professional. felt safe and assured. ????
15th Sep 2021 (3 years ago)
A Pankhurst
Never complain about a company publicly, but I’ve been waiting nearly two weeks for a response regarding my deposit and a disagreement over them trying to repaint the entire property - that quite frankly was left in the condition I found it in. Amongst some other issues I’m contesting.
I had multiple problems with a ridiculously noisy neighbour - that in over a year they never once did anything about.
Nobody answers the phone, nobody EVER answers emails - UNLESS it’s something they want from you.
Now I’ve found that my deposit wasn’t set up properly at their end with the tenancy deposit scheme, so when I’ve come to check its status, it’s none existent.
They’re great when you’re viewing or if you want to sign on the dotted line, but generally once you have they’re not really worth much bother!
Tenant
6th Aug 2021 (3 years ago)
A Barlow
A fantastic agency with such kind and professional staff always willing to go the extra mile for you and sort any issues promptly.
4th Aug 2021 (3 years ago)
U Langrial
Loved the food
28th Jul 2021 (3 years ago)
J Camm
Urban Bubble are the worst company I had had the displeasure of having to deal with. Never buy or rent if they are involved at all. We have owned a flat in a building owned and managed by them for 3 years. They take absolutely no care over the building what so ever and regularly fail to complete routine maintenance, while service charges increase. Their lack of maintenance led to a leak which destroyed our main bathroom, living room floors and caused thousands of pounds of damage. They refused to help cover this in anyway, even though it was proven to be entirely their fault. They are slow to respond and show absolutely no care to the people in their buildings in the slightest. I would rather the building were managed by Michael Scott, at least it would be funny then.
EDIT:
In response to urban bubbles comment below.
The leak was fixed by our contractors at a cost to us because you took days to respond and the leak was flooding the bathroom.
The proof they provided that maintenance was carried out was "their word", no reports or anything tangible.
I have been in contact with the insurance company and because the damage is due to poor maintenance by urban bubble the excess is £15,000 which is much more than the repairs cost so is pointless. I have made this clear in emails to urban bubble.
I have been through their complaints procedure and there has been no offer of compensation to help cover the damages or even the work we had to do to fix the building leak ourselves.
I will not communicate with urban bubble over the phone because there is then no proof as to what they say, I would recommend everyone do this.
If urban bubble wish to contact me about this they are welcome to email me.
Landlord
27th Jul 2021 (3 years ago)
Uberpet
Since moving Mark at Urban Bubble who manages the site has been amazing. Nothing is ever too much trouble. Whilst I was away for an extended period there we some issues with the car parking arrangements and Mark managed what could have been a difficult situation remarkably well and he resolved the issues amicably.
19th Jul 2021 (3 years ago)
M Ahmed
Fair dealing and popular
1st Jul 2021 (3 years ago)
K Temsamani
Great friendly staff
19th Jun 2021 (3 years ago)
S T
I agree with the comments of the previous reviewer (Jason Stubington), the exact same thing happened to me. Please avoid dealing with the companies run by these owners. I didn't receive a refund for a booking with their other company Urbana Apartments. This has been a difficult year for businesses so gave them the benefit of doubt for several months whilst they gave empty promises of a refund. In hindsight, I now know they did not have any intent of returning the money paid to them. Shame on you if you are these owners and are reading this. I wonder how many other people are now out of pocket after dealing with these companies.
Well done Jason for trying to get your money back after a breach of contract via the small claims court. I tried via my credit card company but it was too long after the credit company cut off period to claim it back (as kept getting advised a refund was coming from Urbana).
For anyone looking to find out owners of a business, Companies House site is very useful. As a last resort, the advantage of various social media platforms means you'll also be able to find and politely message owners directly if your emails are coming from a generic email address. In my experience, previously ignored emails suddenly got answered after doing so, even if they were with further empty promises. It was worth a try.
23rd May 2021 (3 years ago)
U Ahmad
I have been tenant with Madina for more then 2 years
I found them very responsive, polite and professional as compared to my last agents
Thank you Madina Properties,keep it up
Tenant
20th May 2021 (3 years ago)
L Robinson
Received excellent service from Mark today who responded quickly and resolved the issue within ten minutes! Much appreciated. Mark also helped with an issue with our door, which was not unlocking upon fob entry, a few weeks ago. He responded promptly and dealt with the issue as quick as possible, informing us of the status along the way. Friendly, professional and efficient service. Glad to have Mark on site.
12th May 2021 (3 years ago)
A Rubanu
Coming from a very negative experience with Revolution Property Management (a proper nightmare), I found it absolutely refreshing and reassuring that at UrbanBubble you are REALLY looked after.
Since I moved into the building (where I still reside), I was given all the information I needed including very efficient & outstanding online support.
However, the most positive part of my experience is that that in Nick, I have found a Building Service Manager, who has been simply amazing.
Nick was/is always professional, available, punctual (I have never waited for more than 24 hours for a task to be completed), he was there to help and support me with any kind of issue, and I cannot thank him enough for all his help with a specific problem that I had with an Energy provider.
I am more and more convinced that before buying and/or renting a property, knowing in advance who the Management Company in charge is absolutely crucial. It is for me! So, thank you Nick, and thank you UrbanBubble for all the great work and for being there, guys.
Tenant
8th Apr 2021 (3 years ago)
M Lowther
Excellent service and information received from Mark today. I have just moved into the building and spoke with Mark last week prior to moving in to arrange for access to certain site services on the day I was moving in. He was prompt at arranging this for me. Additionally I have now met Mark on site today and he couldn't have been more helpful. He advised me on all aspects of the building and emphasised that should I have any questions or queries moving forward then he is always here to help where he can. It has certainly made settling in much easier and given me the confidence that if anything should go wrong, then it wouldn't be long before any issue would be rectified.
First class service and a nice friendly approach. Top marks to Mark.
Thanks
Tenant
24th Mar 2021 (3 years ago)
J Stubington
This is a review for the owners of this company's other company called stay Urbana which I believe has ceased trading but I want others to know what kind of people these are. UNTRUSTWORTHY PEOPLE WHO WILL KEEP YOUR MONEY.
I paid a £420 deposit for a stay in April 2020 which was obviously cancelled. A few months later I received an auto response to an email I'd sent saying the company had ceased trading. I did however receive a response assuring me that a refund would be processed. This has not happened and now my emails are being ignored. No answer on the phone.
I also filed through small claims court which was also ignored. What else can you do?Disgraceful and untrustworthy people. Whilst I sympathize with the landlords, keeping people's hard earned money when they need it more than ever is simply not fair. I wish you the unsuccessful future you deserve for testing people like this.
13th Mar 2021 (3 years ago)
A Skeer
Please do not use this agency. The amount of issues I have had during my 2wks of moving into a property they manage is unbelievable. Lies told by letting agents and poor customer service. No hot water for 3days, no blinds as promised, no tv signal for over a week the list goes on and on, and they allowed me to move in. False promises, zero compassion. I wouldn’t even give a star but had to, to write this comment.
Tenant
12th Mar 2021 (3 years ago)
L Roberts
**DO NOT** employ this 'property management' company to look after your building. There seems to be similar issues in all residential buildings listed under them; security breaches such as cars being broken into, bikes and parcels being stolen, lifts out out order for over a year and cladding issues. All this and they continue to increase and overspend on service charge. They do not care for the safety of their residence. They have no idea what they are doing. They have been thrown off other residential properties they 'managed' in the past and I can not wait fro them to be thrown off others.
8th Mar 2021 (3 years ago)
L Dottori
If you ever see an important from urban bubble, whether they own it or just manage it, RUN AWAY!
It's by far the worst managing company I have ever had to deal with. I lived in 2 properties managed by them in Manchester and both had the same problems: no care, noises, parcel stolen, cars broken into, bikes stolen, people going into the building,....
Also if your property group on Facebook is managed by urbanbubble, just expect them to delete anything that will make them look bad...
6th Mar 2021 (3 years ago)
M Cherian
Very good experience all around, used to purchase a property during the COVID crisis, they were very professional and made the process as stress free as possible despite a challenging chain.
Buyer
24th Feb 2021 (3 years ago)
D Gruff
Urban Bubble have caused me so much unnecessary stress over the past 5 months. We finished our 18 months tenancy renting one of their properties in Manchester. We moved out on 23rd September 2020, and only this week received our deposit back after going through the Tenancy Deposit Scheme. Almost 5 months later.
At every opportunity during this process, Urban Bubble took every opportunity to push the deadlines and deter us. This is why we took it upon ourselves to use TDS. We moved out of the flat because we were buying a house, which is a stressful time. As well as this, I'm self employed so the current pandemic has also caused me stress. Moving out of a flat and getting a deposit back should've been a simple quick process. The fact it's taken this long and the sheer incompetence from Urban Bubble has caused me the most stress believe it or not. Every time I sent an email chasing them up about our deposit, they replied about a week later saying 'We're chasing it up'. All it would've taken is a phone call.
As an experiment, I sent them an email asking for a refund on a weeks rent as we moved out on the 23rd September, and paid until the end of the month. I knew this was a big long shot, but I just wanted to see if they'd reply. They replied within an hour saying no. That shown me that they care more about taking money than actually showing respect to their tenants.
The only saving grace is that they tried to get money from us for redecoration, and the TDS deemed their request unjust. I was so happy to receive that email as I don’t want another penny of my money going towards this terrible company. I’ve lived in a fair few properties over the past 10 years, and dealt with some pretty horrific letting agencies but Urban Bubble really took the mick with this.
Tenant
9th Feb 2021 (3 years ago)
L R-Thomas
Joke of a letting agent. Never answer or return calls, voicemail full constantly and just very unprofessional.
If you're a tenant with an emergency you've got no chance of getting hold of theses clowns. Stick to a reputable, professional agency.
Landlord
9th Feb 2021 (3 years ago)
J Kirk
I first met Haroon after a property I self managed had been trashed by the tenant. At such a horrendous time Haroon gave me help and advise and guided me along. He helped me with builders and then found me professional tenants at double the rent I was actually achieving previously. The team at the office are amazing, nothing is too much trouble and they are all genuinely happy to help. I have no hesitation in recommending Madina Property.
Landlord
21st Jan 2021 (3 years ago)
H Wu
I am currently doing the remortgage to my flat. Since they cannot provide the EWS1 Form, I suffered a lot. More importantly, they refused to reply my letter or answer my phone. I don't need the EWS1 Form immediately, but at least please give me a time line of handling this problem. No. They didn't. And I desperate now. I don't know where can I find help.
16th Dec 2020 (4 years ago)
S Parker
Absolutely awful. Trying to sell my home which is unfortunately managed by them. It’s taken weeks for me to get a response from them regarding a form they need to complete, no one answers the phone (I have called 32 times this morning), they are unhelpful and don’t answer questions. Someone actually told me she couldn’t answer my legal question because it wasn’t her department then went on to tell me she was the only one on the legal department
She also told me I can do my own management pack, which I did, then told me she won’t fill in the LPE1 form without paying them £300
I honestly can’t believe how incredibly unhelpful urban bubble are and it goes without saying that I can’t WAIT to move
Seller
14th Dec 2020 (4 years ago)
D Alty
Great dealing with them. Excellent service all round!
12th Dec 2020 (4 years ago)
E Blues
Lived in Norfolk House in Liverpool (Developed by the Elliot Group and looked after by UrbanBubble) a few years back. Place wasn’t as described, we were moved in while the building wasn’t finished and had to deal with no-WiFi and no elevator on a 8 floor building. If you lived on the top floor you had to walk 16 flights of stairs to get your mail!! I already knew UrbanBubble were dodgy when they paid off all the tenants with a £150 rent deduction for 1 month to keep their mouths shut and just “be happy” with what they’ve got. Now I’ve seen Elliot Lawless (Owner- Elliot Group) and Joe Anderson (Liverpool Mayor) have both been arrested in regards to bribery and fraud across the Liverpool Region in regards to property projects and it wouldn’t shock me if UrbanBubble were apart of it. Absolute disaster company! Avoid like the plague! I’d rather catch the coronavirus than live in one of their properties!
Tenant
7th Dec 2020 (4 years ago)
J IT
Hi All,
First time I dealt with Madina property and had the best experience ever from viewing to completion. Their service was speedy and professional . Would definitely recommend their company to friends and family .
Buyer
6th Dec 2020 (4 years ago)
M Lawless
Not had a lot of experience yer but will let you know
2nd Dec 2020 (4 years ago)
R Morgan
This is THE best Estate Agent in Manchester. We called nine different estate agents before we decided which one to go with. Madina Property Services offered us a great price and a great service. The fee included showing viewers around during the covid19 restrictions and advertisement on both rightmove and zoopla. (A lot of other places don't do zoopla so watch out for that!) They also didn't waste our time with a hard sales pitch. They felt so much more human than a lot of the other estate agents. Others were overly pushy in person, and then didn't answer their phones when called!
So we are very glad that we took the time to research the agents and find Madina. We were delighted with the photos that they took. The pictures were high quality, glossy photos that made the rooms look big and Madina were quick to take them and upload them. They also offered to make a video tour for free. The contract was a no sale, no fee contract so we knew they wouldn't just run away with our money. Which we feared some of the internet companies would do!
Nothing prepared us for how wonderful our estate agent, Amina Haroon has been. She is the most dedicated worker I have ever met. We are genuinely so impressed. She negotiated the sale very quickly, we had two offers over the asking price within less than a week of putting the house online! Amina got their final offers and advised us which was in the more financially stable situation.
A few months later our buyer pulled out for personal reasons. It couldn't have been predicted. Madina Property Services got our house straight back on the market and sold it again within two days! Again they found us two first time buyers with both offers around the asking price. We were delighted. Our new buyer speaks little English and Madina have been able to translate for us. They have even helped our buyer out financially! It was completely unexpected and shows just how dedicated they are to ensuring a clean sale.
To say "Amina has gone above and beyond" would be a major understatement. She has exceeded all expectations. Amina has worked harder than any other estate agent in our house chain. She is constantly answering emails and making calls to the other sellers solicitors, estate agents and mortgage brokers. I think she works harder than the solicitors and mortgage brokers! Amina has been the one pushing everyone else to ensure we can meet our move deadline.
Amina is fantastic. She works long hours and is dedicated to her work. I think she should win a "sales person of the year award". I would recommend Madina Property to everyone. They are great value and provide the highest quality service. So professional and always respond quickly. I would never use anyone else again. They clearly know the local market very well and have great contacts with potential buyers.
Simply they are the best Estate Agent
Seller
26th Nov 2020 (4 years ago)
A Collins
A shambles of a company. Initially they could not be more responsive or quick when I was discussing listing my property with them to manage. As soon as the contract was signed I barely heard back from them. Has been weeks/months now since I heard anything and still do not know the status of my property. One of the most unprofessional companies I have ever dealt with.
Landlord
16th Nov 2020 (4 years ago)
H Stewart
Singularly the most incompetent lettings agency I have ever dealt with, from start to finish.
Response is the absolute bare minimum or you just get fully ignored, when trying to get in contact about anything from broken furnishings to genuine health hazards within our flat.
Awful communication and staff that just don't care.
Tenant
28th Oct 2020 (4 years ago)
M Mcguinness
Absolutely brilliant, from their first visit to value my business which I accepted, it only took around 5 weeks to complete the sale, they handled everything , it was very quick, very professional, and no stress whatsoever. Definitely deserved the 5 ? rating.
Seller
21st Oct 2020 (4 years ago)
H Dean
Madina Property have managed my properties for over 5 years and I recently sold my properties through them. The service received throughout the years has been exceptional and any issues have been dealt with promptly and always at a reasonable cost. The tenants provided have been of the highest calibre and I have never experienced any void periods between tenants. The properties have recently been sold with the tenants and the process was completely hassle-free. All promises and deadlines were adhered to and they went out of their way to help me at every stage. I could not recommended this friendly company highly enough!
Seller
20th Oct 2020 (4 years ago)
S Mahmood
During covid.
- arrived late
- booked us in with other people
- didn’t apologise for arriving late
- was rude when asking questions and didn’t provide details on property
- didn’t even say bye or anything
- worst experience madina do reflect a good service and need sack the bold guy who couldn’t even admit fault
13th Oct 2020 (4 years ago)
Josh
We have been living in whimberry way flats in withington, which are managed by urban bubble. They wouldn't reply to urgent emails about a broken gate and CCTV which resulted in cars getting broken into.
Tenant
27th Sep 2020 (4 years ago)
M Ashraf
No good experience. Very unprofessional.
21st Sep 2020 (4 years ago)
P Kenyon
Mark ( Copper Place ) - has come 'to the rescue many times. Always agrees to help residents and is here each week to ensure to the site is clean and tidy.
9th Sep 2020 (4 years ago)
A Kaur
My name is Mr Singh and I would like to say that Haroon was very exceptional and he provided me an outstanding first class service. I would highly recommend Madina properties for selling my house. They went the extra mile and Haroon was always there to support me. I would definitely recommend Madina properties and would use there services in the future.
Seller
4th Sep 2020 (4 years ago)
K clarke
Direct and thorough in every aspect. Completely satisfied with any and all correspondence with this firm.
2nd Sep 2020 (4 years ago)
K W
Very nice and helpful staff, especially Jenny Sz????
27th Aug 2020 (4 years ago)
L Maule
Urban bubble were the property managers of Maine place for some time and let me tell you this....they are the absolute worst company. They don't pay their suppliers, they mishandled the heating and electric leading to massive debt. Completely unresponsive and unprofessional company that quite frankly should not be trading at all. Avoid them at all costs.
Landlord
16th Aug 2020 (4 years ago)
S Kannan
Very helpful and polite people. The fastest any agent has ever cleared my deposit. The property was also good. Highly recommend them.
Tenant
13th Jul 2020 (4 years ago)
S Blanchard
Great service from our property manager, Mark, at the Albert House building in Didsbury. Very helpful and attentive.
Landlord
6th Jul 2020 (4 years ago)
G Risco
I had the pleasure to be with Madina for 5 years. They have an amazing team always on hand to help you with any needs. Even when times were tough, they were understanding and supportive. They have an amazing maintenance reporting system that is speedy and handy. Would recommend wholeheartedly!
23rd Jun 2020 (4 years ago)
V S.
They fail to reply within guidelines, my own example of this is below:
25/11/2019 - I requested a Leaseholder request for written summary of relevant costs incurred - Section 21 of the Landlord and Tenant Act 1985. It was their obligation to provide this within 30 days.
17/02/2020 - UB had still not replied so I chased again. By this point they had already exceeded the time-bound obligation.
18/02/2020 - UB finally replied, stating they had never received the email, however the email was sent to the correct address.
29/02/2020 - I chased again for the requested documents.
06/03/2020 - I chased again for the requested documents.
06/03/2020 - UB finally provided requested documents.
04/05/2020- I requested receipts/proof of payments relating to monies taken out of the sinking fund for works incurred, as they seemed extortionate.
21/05/2020 - I chased again for the requested documents.
21/05/202 - UB again stated they had not received the email, the chain below however confirms it was sent to the correct address, again.
Landlord
9th Jun 2020 (4 years ago)
B Ashton
Mark who looks after Albert House in Didsbury is excellent. He is very responsive, polite and could not be more helpful. I had to request a fob to access the communal garden and Mark dealt with it immediately and gave me clear information about when he would be calling me back with updates. He even personally delivered the fob to my door.
Tenant
5th Jun 2020 (4 years ago)
Ahady
I would recommend Madina Property to everyone who wants to buy, sell or rent. I personally have had a very good experience with them. I also like to support my local estate agent. They are genuinely a very good company to deal with. I will give them 5 stars all day long.
28th May 2020 (4 years ago)
J Novak
Mark at Southside was really helpful in organising gas engineers to fix a cracked gas pipe. British Gas left me high and dry but Mark had lads on site the very next morning to fix it. Reassuring to know someone like that is available when you need them.
Landlord
7th May 2020 (4 years ago)
S S
1 star more then enough for them. Block 2 copper place. Lift never work properly. Main gate been open a month. Someone hits my car inside car park Everywhere cameras I asked them to watch the cctv who done it. They couldn’t find it.Gate not close cameras not working And when u walked in to 2 copper place main door doesn’t close properly. So I don’t feel safe. I don’t know what’s they job.
22nd Mar 2020 (4 years ago)
A Ahmed
Caring staff. Escalated my concerns as well as was helpful in showing properties.
19th Mar 2020 (4 years ago)
D Ma
Excellent service and quick and helpful responses from Amina and the team.
24th Feb 2020 (4 years ago)
J Unwin
Could not express more just how friendly and professional this company are. They made a very highly emotional journey into an absolute dream. They went out of their way to ensure everything went as planned and kept to all promises and deadlines. Would recommend this company to anyone wishing to buy or sell.
23rd Feb 2020 (4 years ago)
B Lock
Caretakers at Freshfields (Mark and Carl) are always excellent and helpful
21st Feb 2020 (4 years ago)
C brammer
My family would like to thank Madina Property Services for the excellent advice they gave us when we decided to sell our family home. They were supportive throughout the whole process of selling the house and kept us informed about what was happening. A big thank you to the whole team at Madina Property.
Seller
14th Feb 2020 (4 years ago)
B Camp
Awful service! Worthy to offer an emergency number but when you need it, have to wait 40 minutes to get someone on the line and hear that it will take at least 3 hours to get someone to open the main gate. Why call it as emergency phone?
It is happing the last two weeks, same problem. Should we park our cars outside to avoid it?
For a company self called property management, surely that is not the right way to manage a building with more than 60 apartments.
1st Feb 2020 (4 years ago)
S Raja
Madina property recently sold my house in Manchester.From start to finish five star service given by the professional staff at Madina property.sale was quick and process went smoothly.Special thanks to Haroon Afzal khatana who guided me through the whole process .Highly recommend this place for all ur buying selling and letting needs.
Seller
30th Jan 2020 (4 years ago)
N mohammad
I was a tenant with Madina Property for over 3 years and just purchased my first home with them.
Seller
28th Jan 2020 (4 years ago)
A Harcourt
The caretaking staff at Freshfields, Mark and Carl are excellent, always helpful, professional, nothing is too much trouble.
21st Jan 2020 (4 years ago)
R Alam
Poor service, I have a leak in my flat for 2 years, and this company is doing nothing about it. Every time I call they say the person responsible for this matter is not available.
Terrible terrible service:(
I don’t think it bothers you if all your customers gave you 1 star, you will continue to deliver badly.
Ryan and Mathew at your head office in Manchester continue to do nothing about finishing the work related to the leak. You have caused us so many damages. And I don’t want to here anymore of your apologies. You have to feel sorry for yourself for creating such a bad reputation for yourself.
Tenant
9th Jan 2020 (5 years ago)
K Huang
The agent has fixed the roof problem after I raised the complaint despite a bit delay. I also received a Christmas gift from the friendly staff, who apologised and explained to me why the delay occurred. Their attitude is professional and completely reasonable in the later stage.
Tenant
8th Dec 2019 (5 years ago)
Lateralis
Very helpfull landlord, very friendly staff and boss.
Landlord
6th Dec 2019 (5 years ago)
T Grill
They are theives. They just charge you and do nothing. I will taking you guys to the court
27th Nov 2019 (5 years ago)
M Ramsay
Madina Property estate agent recently sold a property for me. I could not recommend their services highly enough. They dealt with queries and anxieties about the sale promptly and were tenacious in pursuit of solutions to problems that arose. They could not have been more pleasant and helpful in making sure the sale went smoothly and successfully.
Seller
13th Nov 2019 (5 years ago)
Z Said
I love this office all the staf so friendly and helpful thank you for your all help
7th Nov 2019 (5 years ago)
N D
Each time we have needed them to get something fixed or repaired it has been the same story: months instead of weeks to get to a resolution on the issue, with zero updates on progress unless you chase for them. As with the other negative reviews, they will no doubt leave a 'sorry for the dissatisfaction' response to this and an email address to contact them. That's not good enough. Don't be "sorry", be reliable and professional in the first place. And if it's the contractors being hired that are untrustworthy the solution is to get better ones.
Tenant
4th Nov 2019 (5 years ago)
ZENBLiTZ
Awful experience
10th Oct 2019 (5 years ago)
K Casey-Green
Amina has been very helpful throughout my tenancy, despite difficulties caused by the building management. Good service.
Tenant
24th Sep 2019 (5 years ago)
Anonymous Tenant
TERRIBLE SERVICE ALWAYS!!!
Never answers your emails, (only the ones where they want your money) But if you need a repair done, you better be prepared to call 5 times a week about the same problem!
AVOID AVOID AVOID!
Tenant
16th Sep 2019 (5 years ago)
J Doran
Shocking service been an owner of falt in a property managed by urban bubble for 6 years and have never spoken to and dealt with such cowboys. The building is not maintained and more worried about putting poxy benches in courtyards that resolving issues with the structure of the building.
14th Sep 2019 (5 years ago)
M Khan
I did not feel comfortable while talking them. Also the properties they show, at least the ones I see from them, are not that good.
11th Sep 2019 (5 years ago)
D Kumar
Fantastic Service I received during the brief period I dealt with these guys. Haroon, Amina and rest of the team were very polite and prompt in providing all documents , information and all paper works. Special thanks to Amina for making the experience of buying a property so smooth and wonderful. I would highly recommend Madina properties. Thanks again.
Buyer
2nd Sep 2019 (5 years ago)
H ?liwak
Good and friendly staff good offer
26th Aug 2019 (5 years ago)
M Allison
Cancelled viewing 15 mins before viewing. Re-arranged for 2 days later (which was apparently their next appointment for the flat). 20 mins before that ring to say the appointment is cancelled as someone has taken the flat. It’s not free to get to Manchester and how are you supposed arranged you day around appointments which are cancelled at such short notice. Pathetic practise.
18th Jul 2019 (5 years ago)
O F
Michael Hanley, 69, from Greater Manchester, used his 4x4 Jeep Cherokee to knock 17-year old victim off his mountain bike after the teenager pulled in front of him as he waited at a set of traffic lights. Hanley, who is director of Smithfield estates management company, was found guilty of dangerous driving and common assault following a trial. Hanley is facing jail after being convicted of mowing down and punching a teenage cyclist. Eyewitness told the court how she saw him “driving extremely close and beeping aggressively” behind the boy. “The cyclist was clearly trying to get away from the situation, but the vehicle accelerated after him and the impression I got was the car was chasing after the cyclist, drove at him and hit him,” she said. “I couldn’t believe what I was witnessing. I was extremely concerned for the wellbeing of the cyclist.”
6th Jul 2019 (5 years ago)
J Carter
Terrible Service!
28th Jun 2019 (5 years ago)
T Choudhury
If you are prepared to read the very detailed contract completely and accept all their conditions and abide by them UrbanBubble provide a reliable service. However, a few times in the 7 months I was resident I was aware after returning to my apartment that someone from UrbanBubble had been in my apartment without following the contract conditions i.e. on one occasion they had actually left my door unlocked. You must be prepared to thoroughly clean the apartment on closure of the contract otherwise you will be penalised.
Tenant
27th Jun 2019 (5 years ago)
G Pyrkos
Still waiting for essential repairs after two years. Avoid.
Tenant
25th Jun 2019 (5 years ago)
L Pugh
Pleasure dealing with Rachael Leap from Manchester office - she was supportive, clear and nothing was too much trouble. As a solicitor I often dread dealing with management companies but thanks to Rachael, this matter has been a breeze! Thanks Rachael.
11th Jun 2019 (5 years ago)
N Mudassir
My husband and I wish to express our sincere appreciation and gratitude to Haroon and all his colleagues at Madina property. We have received fabulous service throughout. They responded to our calls and emails very promptly (especial Thanks to Anas aswell). They helped us with chasing all parties and overall we do feel very supported in the transaction. Extremely happy with the service and would happily recommend Madina Property to everyone. Thanks a lot for your help!
9th May 2019 (5 years ago)
Y w
I booked the viewing for a property the company put on the maket for sale. Upon arrival there was no one to meet me, I tried to call the office and they said they have no contact to the person who booked the appointment with me and their our advise is to wait!
I waited 20 mins outside of the place. This is unbelievable unprofessional. You don’t book an appointment with your client and just do not show up! You owe me my pertrol and car part money and for wasting my time in a lovely Saturday afternoon!
6th Apr 2019 (5 years ago)
R Crawshaw
Always a great place to visit
24th Mar 2019 (5 years ago)
S Davies
I had a problem with a window leak in my apartment (a flat in a building). I would like to thank Andrea and her team at Urban Bubble: after all the stress caused, they understood the situation and took actions to solve this problem as quickly as possible!
Tenant
18th Dec 2018 (6 years ago)
W Jackson
Vile — DO NOT RENT FROM THESE SCUMBAGS!
They butter you up to get you into the property and get you paying rent but as soon as you leave the gloves come off and they show their true colours.
The only positive reviews on here are because they run a competition shortly after you move in to win a months rent if you give them a review. At the point everything is gravy so people put 4 / 5 stars down but it is not accurate.
I lived in Norfolk House (Liverpool) for a year, despite the odd threat of a £150 fine for smoking in the room (which I didn't do) everything seemed fine, until I moved out. Then they tried to get me to pay a whole extra months rent because I had 'missed a payment' but I had paid in full. They also tried to keep all but £20 of my deposit for nonsense cleaning fees which they invented. Luckily when I went into disputes with DPS about the deposit, Urban Trouble didn't even submit any evidence! Proof they are just trying it on because they know the majority of their "tenants" are rich foreign students who would sooner pay up than face the hassle.
Disgusting behaviour taking advantage of people like this.
Tenants are not customers to Urban Trouble but a resource to be exploited. Be under no illusion, their only customers are the landlords who own the buildings & properties they manage.
Avoid this company like the plague!
Tenant
22nd Nov 2018 (6 years ago)
J Night
Went to visit my friend in Manchester at Millington Apartments and it was so refreshing to see a twist on the decoration in the communal areas. What a nice vibe it gives. Found out that Urbanbubble manage the property, wish their team could come to my block!!
19th Oct 2018 (6 years ago)
M Saleem
Since this company has grown their service has declined. Complaints are not looked into seriously and constant excuses. I think its time for our block of flats to move to a different management.
24th Sep 2018 (6 years ago)
H Palmer
Everyone we have dealt with at Madina has been very helpful and friendly. Always quick to respond and have helped to make our move go smoothly.
24th Aug 2018 (6 years ago)
K Properties
Excellent service received from Madina Property when letting out a property they were proactive throughout the entire process and a pleasure to work with, would highly recommend them to anyone.
Landlord
22nd Aug 2018 (6 years ago)
S Davies
Don't fall prey of this firm!
They are unable to solve a window leak present in my apartment (a flat in a building) since October 2017!
Emails are bounced around and even one month passes before you hear anything (in my case, email sent on April 12th and finally responded on May 14th 2018).
They suggest to call an expert to solve the issue, but for 14 days (from July 30th to August 13th) the expert is not booked, until you send some emails to dot all your Is...
Save yourself some pain, and look for a different company! Or look for a solicitor at the same time you have problems with them...
At the beginning of this contract I read all these reviews and hoped for the better, but, as it happens, this is not the case!
Tenant
14th Aug 2018 (6 years ago)
H Malik
Experienced estate agents and letting agents in Manchester serving with flexible letting and property management services to its customers.
6th Aug 2018 (6 years ago)
J Kennaway
After having serious problems with the landlord we had to move house twice in a couple of weeks which was of course very stressful! The manager Haroon worked really hard to make sure we were replaced in a home that suited us and even spent all day on a Sunday helping us move. A stressful situation was turned around! We are very happy with the new place. Thanks Madina!
Tenant
26th Jul 2018 (6 years ago)
C Joll
I have been trying to resolve a very simple issue and every week there has been a different reason to turn me away. Finally I have been told (after 8 weeks of waiting) that a contractor will have contacted me - it has been over a week since then and I have heard nothing. I have not been able to move into my new flat because of this. I'm not asking for much, just for Urban Bubble to follow up on something I was assured by a staff member when viewing the property.
Tenant
25th Jul 2018 (6 years ago)
I N
I had an amazing experience with Haroon and his staff. As a tenant, every time I needed help for some issues, I had always found the staff pleasant, helpful and available. For almost one year, I never had to complain for the service. They are all friendly, understanding and they try their very best to satisfy their customers. I have only praises for this estate agency. Great experience !
Tenant
14th May 2018 (6 years ago)
A Hours
I was suspicious that they took money for references that they had no intention of checking. So when i was informed that my references had failed and i had not passed the application process i called the third party referencing company to find out that they had not even started one part of my reference (that i had paid for). Employees at Madina claimed this was a 'misunderstanding' but i have yet to receive an answer as to why they took two referencing fees but denied me the flat based upon a single reference. Bad attitude in regards to being questioned about application process and very little knowledge of how to use references to the best of the applicants advantage. 0/10 for help provided by Madina as I have two jobs and a guarantor earning over 30k and somehow failed to get a pokey flat in a run down area and when questioned about this would not provide ANY information as to why that was, claiming that it was solely down to the third party referencing company. Who when called told me they had not finished all of the referencing in regards to my application. I even had to ring up to confirm a refund as the employees did not find it appropriate to confirm that they had received my bank details and had sent the refund. Very unprofessional all staff members i have spoken too seem to care very little or not at all about making the process easy for customers. *Edit 2018: i have a sneaking suspicion that all the 5 star reviews for this page are fake as most if not all the 5 star reviewers have only 1 review on their google profile. I am not convinced by "man chester" that name is so obviously fake and the review includes such strange details and language that i don't think anyone other than an estate agent would include. Every other review says the staff are unhelpful and this one says they went out their way to help? I'm calling Bull****.
Tenant
12th May 2018 (6 years ago)
D Coulter
Service and support from Urban Bubble has been excellent and they have managed to solve a number of core issues that have been historic in the building for a number of years. Keep up the good work!
2nd May 2018 (6 years ago)
M Kelsall
Phone line open times on google are wrong as it’s 4pm closing.
Constantly changing meter reading people which means have to call head office to get a new number to explain to a new person. 5 in the last year now.
When asked for a meter reading it takes weeks to get anything.
Terrible service.
25th Apr 2018 (6 years ago)
M Chester
I don’t normally write reviews but I thought I’d share my experience, I’m a landlord and decided to put my property up for rent with another agency last year, it was a nightmare. Tenancy was scam, tenants weren’t the ones that viewed the property, the agency were just interested in getting tenants in there so they could charge me the fees. Eventually they left but it cost me.
So someone recommended Madina to me
I put my property up for rent with Madina property and within one week they found a tenant even though the property was located several miles away from their office.
They were very helpful, Very reasonable, and done all the relevant checks to make sure the tenants were suitable and could pay the rent.
The lettings staff went out of their way to help me, would give them 6 stars if I could.
Landlord
18th Mar 2018 (6 years ago)
D jasp
What a joke these lot are, certainly do not deal with Andy there, a total idiot. Multiple offers in for a property and they don't even pass on offers. More to the point they also operate a culture of over pricing. Stay away
22nd Jan 2018 (6 years ago)
S hussain
I went to Longsight branch all staff are so rude,even they didn't care I am their customer.
18th Jan 2018 (6 years ago)
O MACDONALD
Urbanbubble have made my moving experience incredibly easy and stress free. They're staff are all so lovely too!
Tenant
28th Oct 2017 (7 years ago)
S Mansbridge
Incredibly spacious studio apartments with incredible views. The whole process was made incredibly simple because of the great staff at urbanbubble. Would definitely recommend!
Tenant
28th Oct 2017 (7 years ago)
T Bartle
Norfolk House is a very modern and convenient place to live! Studio is large and reasonably priced for location and finish. The gym facilities are never too busy and are an added bonus for the price per month. In addition the staff are very welcoming and are always ready to help. The only downside was how disorganised they were on my move in date, with lost keys and then not being shown to my room or any of the communal facilities, I was initially quite worried about the administration of the property however since then any issues that have occurred have been resolved promptly.
Tenant
28th Oct 2017 (7 years ago)
R Colwell
I’ve been with Urban Bubble for just over a month now and they have been brilliant. After attending a viewing a few months prior, I was pleasantly surprised by the size of the studio (in Liverpool) when I actually moved in, with it being more spacious than I’d imagined. The facilities are great, on site gym and laundry facilities which are great as neither are ever very busy and always available to use. The concierge staff have been amazing, so friendly and kind and always willing to help you out. The length of the tenancy is a huge benefit to me, as they offer a lot of flexibility with their contracts in comparison to other letting agents which is great. My favourite part of the studio is the bathroom. It’s so fresh and modern and the size of the shower is amazing in comparison to other accommodations I’ve lived in.
Negatives - the cinema room still hasn’t reopened yet, which is a shame as I’d really like to make use of it. The studio itself is not supplied with kitchen and cleaning essentials which is quite annoying since the price per month isn’t exactly what would be considered as cheap. There is very rarely a member of staff always at reception, so it can sometimes feel like your burdening them when you have to make a phone call to ask for assistance. However, they are very quick to respond and arrive to provide help. Overall my experience so far has been very good.
Tenant
24th Oct 2017 (7 years ago)
P Ivey
Look at the albion works face book feed if you want to do some research as they raise some very interesting legal questions that need answering but with no responses as of yet. These clowns also sent a message on airbnb warning me I was breaking my lease on the property when I don't even own a property in the places they manage. Idiots
24th Oct 2017 (7 years ago)
W Jackson
My experience of urbanbubble has been really good. The site manager is quick to reply to emails as are the staff at their office. Everyone I have had interaction with has been very helpful. The flat (which is in Liverpool) is clean and to a high standard, everything works etc.
The site manager is flexible and is happy for me to make additions to the property as long as I put it all back at the end. This is a huge plus, coming from student accommodation (not operated by urbanbubble) were your fined for even the smallest pin in the wall it's a real improvement.
I'll give 5-stars for now as everything has been great so far. But I don't know what they are like on exiting a property so I'll update the score (probably still 5/5) when I eventually leave — but right now it looks more like I'll extend the contract further.
Tenant
18th Oct 2017 (7 years ago)
N W
Reviews show a clear pattern - for tenants, abysmal & for landlords, 'ok'. But I would ask any self respecting landlord to avoid using this company to manage your building because they simply don't care about their tenants whatsoever and it's you who is ultimately being represented.
Like so many other commenters, I share the exact same kind of problems showing its widespread throughout their operations and not just a few isolated incidents; Awful communication, dishonest with promises regarding the building, extremely rude and uncompromising staff. They're inefficient at dealing with problems and upon raising a concern with them, you will be hit with a wall of defensiveness as they look to shift blame on to anyone but themselves. They even damaged my personal property and offered no compensation.
I have moved into a private property since and have been met by a house mate who had an equally bad experience with them at the very same building as me. At first I thought it was such a unique coincidence, but after looking at these comments, perhaps not..
Landlord
4th Oct 2017 (7 years ago)
E Sadeghi-Boroujerdi
Do not rent from Urbanbubble and try to avoid them at all costs. They are pleasant when initially reeling you in, but as soon as you've signed on the dotted line, you're absolutely worthless to them. They didn't bother to show us the property when we arrived and never took the time to even show us where the electricity meters were. Worst of all, it took them 9 months to replace a faulty washing machine and they simply ignored our request to fix many other issues. One major case was damp around a power socket, which posed a grave safety risk. They did absolutely nothing to mend it. The individual who was in charge of lettings literally ignored our emails and without exception I was forced to call the office and follow up and ask why our requests were not being responded to. Our emails were never even read until we called the office and cited specific emails, which had been sent days previously. We were treated extremely rudely and with contempt; not like paying customers. Every time I called, I received attitude and treated as nothing more than an imposition and inconvenience. Urbanbubble literally couldn't give a damn about the renter, they merely valued the owner's satisfaction, who basically ignored all of our rudimentary demands and requests. It was truly the worst rental experience I've ever had in my life and would warn anyone considering renting from this company to think again.
Tenant
12th Sep 2017 (7 years ago)
S Taylor
Don't go for a job interview here. I don't mind rejection and I welcome any feedback, but this is a company that think it is appropriate to email you at 11:33pm at night to say your interview hasn't been successful.
If this is how they treat their (potential) employees then I feel sorry for their clients.
Avoid.
11th Aug 2017 (7 years ago)
P Barlow
Gates falling down, perimeter walls falling down, cockroach in the fabrication of the building, inadequate parking, window cleaning, rusty and erosion of external balcony. All which they do nothing about. Avoid at all cost, awful customer service.
31st Jul 2017 (7 years ago)
R Sutcliffe
I lived in one of their private student accomodation. This is an awful company. We didnt have our furniture for move in date. We didnt even have all our furniture by leaving date haha. They charged people hundreds after leaving for incomplete paintwork and damage caused by a shoddy job they hadnt finished properly. Honestly many of us in that building are in legal distbutes now. Was a massive shame as was looking forward to moving out for uni very much. Sadly this company was horrendous
Tenant
18th Jul 2017 (7 years ago)
F Zhu
They are rude and liars! I am the flat owner in one of the flat they manage and they have changed my lease apportionment % in my service charge. When I called their office the staff are so rude and lying all the time on the phone. They people dealing with the issue kept changing over the 6 month and I still haven't got a proper answer from them! They increased by lease apportionment % which does not agree with my own contract and they won't even show me the evidence I have been asking for!!! They are just charging whatever they want.
Landlord
22nd Jun 2017 (7 years ago)
L Bremer
We bought a house listed with Madina. Haroon and his team were tremendously helpful throughout and he went above and beyond to iron out the external issues that threatened to derail the process.
Buyer
8th Jun 2017 (7 years ago)
M Debnath
???? Very many thanks for you and your firm's efforts on our behalf. I have to say how impressed my wife and I were with your staff who were always very well briefed, helpful and pleasant - they do you credit.
26th Apr 2017 (7 years ago)
P kumar
Excellent – friendly, informative, efficient. We really could not have asked for more
26th Apr 2017 (7 years ago)
A Mumford
If I could give this service a 0 star I would. The manager arranged to show us a property at 1.30 today. When I phoned up because he didn't arrive, the person on the phone couldn't even get hold of the manager. Apparently sometimes quote "he doesn't even put his viewings in the diary". Then there was the "emergency meeting" excuse. And "he's with another client" excuse. And they wanted to rearrange...even though we were stood outside the property as organised.
It is so unprofessional for a manager to 1. Not attend a viewing 2. Not even let the client know.
I wouldn't bother with this estate agent. You'll be lucky to get through on their phone line. They don't answer or follow up on messages. It's unfortunate that people have to work for such a poor manager.
16th Jan 2017 (8 years ago)
C Howell
I had a horrendous experience when the drain under my flat blocked and water came into the property. I had to be relocated to a hotel for five weeks until the property was ready to move back into. Emma and the team truly seemed to appreciate the fact that this was my home and that the situation was distressing and they went out of their way to get everything sorted out as quickly and efficiently as they could. They kept me informed as to what was going on and the contractors they used were excellent. I was very impressed with the service they provided.
Tenant
23rd Nov 2016 (8 years ago)
L Schmidt
I have never been so appalled by a tenancy service. I have been living at Norfolk House for 2 months, and I still can't shower after 11pm because they turn the hot water off, they promised the lift will be done in the first few days, it has now been 2 months (baring in mind I live on the 6th floor), they turn off the electricity and water for hours every few weeks and when trying to complain and ask for resolutions, they are rude and unhelpful. If you decide to live in one of their developments expect nothing but disappointment. They are a massive con and will take your money for a rubbish place to live. They can't even organise to put proper signs on each floor (currently have pieces of paper stuck to walls with the floor number on). DON'T EVER LIVE IN NORFOLK HOUSE. It looks nothing like the developers photos and you're just asking to be conned.
Tenant
22nd Nov 2016 (8 years ago)
M Attewell
Urban Bubble have been managing Heatley Mere for some years now and
I have always found them to be helpful and professional.
The job they do is not easy as it entails listening to everyone's problems
and responding in the appropriate manner.
I would have no hesitation I recommending them to any potential customer.
Landlord
16th Nov 2016 (8 years ago)
G Kitson
Nothing but positive experiences. Jane went above and beyond to help on an urgent matter and was invaluable in helping me achieve a speedy resolution. Always a pleasure dealing with urbanbubble
14th Nov 2016 (8 years ago)
D Costin
Worked with Urban Bubble for a number of years looking after Advent. Although there was lots of work to do at this site they made huge improvements and provided open and honest accounting to all residents. Would highly recommend.
10th Nov 2016 (8 years ago)
S temple
We have two properties in Vantage Quay which Urban Bubble has managed for many years. Without exception, they have always provided a first class responsive, service on every level. Their pragmatic approach to resolving issues in a reasonable manner has always stood out, particularly Vanessa Kerwin-Royle. Cannot recommend them highly enough!
Landlord
9th Nov 2016 (8 years ago)
T Yenagrali
Horrible customer service. Not recommending to anyone.
20th Oct 2016 (8 years ago)
vizaviviva
BE CAREFUL AND AVOID THIS COMPANY! Don't trust them! Check reviews on their fb - people have been robbed before - they take money and never contact you again! They are very unreliable! This company is a FRAUD!
30th Aug 2016 (8 years ago)
C Phipps
Urbanbubble are a innovative and growing company. I have worked with them for 3 years now and found Kate and her team to be supportive and knowledgeable.
Landlord
26th Aug 2016 (8 years ago)
J Marvin
Arrange viewing, no agent turned up and no one was in. Guy who rang me to arrange it claimed ignorance when I called to ask . Complete joke.
4th Jun 2016 (8 years ago)
M Moniruzzaman
Above property agent (Madina property) are real corrupt. I'm one of their tenant from January 2014. When the property became risk for health and safety issue they ignored for repair rather they said it would cost them money. When I was told them that if you don't carried out the job I'll stop paying you rent but they said if you so we will put you in black list take you to the court. When I stop paying rent Madina Property made false section 21 and took me to the court but I was honest and right. The honourable Court dismissed their false allegations. It's happened in Manchester country court 16th of March 2016. I gave this reference because may someone think I'm lie but not it's true.
Sorry I forgot mansion something more interesting:
In mean time I wasn't know where to complain. One of my friend came to me like an angle and told me to complain to local government. Finally I pound right place to raise my complain. It resulted much faster than I was expected. It was 31st of this year at 11 midnight I just came home after seeing some friends, it was really surprised to that a builder was waiting outside my property to put boiler in my property. Thanks Manchester city council to do for me.
Those people in Madina Property put innocent people like me in danger. For that reason I have suffered mentally, financially, physically, losses of earning and unnecessary harassment.
My highest request to all of you don't let them to harass you, if they do so please don't waste your time like me contact local government asap and make end of their nonsense
Kind regards
Md
Tenant
25th Mar 2016 (8 years ago)
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