Now under new management with Susan Mortan, she delivers excellent service as always. Although a High Street office she’s always there 24/7, wouldn’t go anywhere else!... Read more
Seller
2nd Nov 2024 (11 weeks ago)
Excellent service from start to finish, very professional and was there for us all through the process of the sale even eveinings and weekends. Wouldn't go anywhere else and highly recommend Susan and her team... Read more
Seller
25th Oct 2024 (12 weeks ago)
Recently sold property with Susan Morton Very satisfied with all aspects of sale Susan was very professional and I always felt in safe hands
Would not go anywhere else to sell in the future
Well done !... Read more
Seller
16th Sep 2024 (18 weeks ago)
I got one viewer in 9 weeks and 4 calls, 1 of those because i called for an update..i was not kept updated at all until I contacted them for updates, very disappointed with the service... Read more
Seller
14th Jun 2023 (1 year ago)
I viewed a property with an older male who told me that it had to be quick because he “squeezed me in”. He stood looking at his phone the whole time. When you do call to book an appointment to view a property it’s at least a week in advance and they do not work weekends!... Read more
Buyer
20th Sep 2022 (2 years ago)
I was viewing a property of this agency and
I'd like to take a moment to mention a bad experience i had with a viewing today.
First off, the man who was to be showing us around the property was very rude. Didn't make any effort with plesantries and looked as if he would rather not be there.
We got into the property and he looked at us and said 'well youre here to view the property, so view it'.
The house smelled of cat urine/waste/damp. The sofas were very stained with multiple different things. There was a cupboard door missing as well as a stair banister.
We went into the garden, and the fences were pretty much torn down and a health and safety hassard. The garden was full of weeds and not as pictured. I queried the responsibility of fixing the fences and i got told that the landlord wouldnt be willing to fix these. And i queried why due to the health and safety of the fences, having whole planks missing and jaggy bits coming from it, he said the cost was too much, in which i wasn't impressed with. I exclaimed that it should be the landlords responsibility to keep the house to a certain standard and the man responded with 'well ive already said the landlord wouldnt be willing to pay to fix it, so they wont be fixing it'.
I was overall just very unimpressed with the property and the service. I'd definitely be looking to provide a friendlier and less arrogant service during viewing.... Read more
Tenant
6th Aug 2021 (3 years ago)