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Home
Estate Agents in Fulham
Notting Hill Housing

Notting Hill Housing

1.4

98 reviews

1-3 Sussex Place, W6 9EA

Notting Hill Housing hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Notting Hill Housing does have 98 reviews, with an average score of 1.4/5 If you're looking to sell in Fulham, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Willmotts and Lessel - Hammersmith - Sales. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

Notting Hill Housing Reviews (98)

Have you used this agent?

L B

Avoid letting or buying from Notting Hill Genesis. Their Property Management team is completely incompetent and negligent. Our building had broken sewage pumps, a broken garage door, and a broken front door for months — leaving the entire building contaminated with human faeces and urine, completely unsecured for anyone off the street to enter. Puddles of stinking human sewage were left to fester in our car park, multiple residents had their cars broken into and bikes and property stolen, and rough sleepers entered the building on multiple occasions to sleep in the lobby and hallways. Our assigned property management officer did nothing to resolve any of these serious health and safety issues and only started responding once he was reported to the council’s private housing enforcement team. This is par for the course for this company: the Housing Ombudsman has repeatedly found severe maladministration for NHG after forcing residents to live in deplorable conditions. I’ve also heard that NHG is an awful place to work, with poor pay and overworked employees. Avoid, avoid, avoid doing any sort of business with this awful organisation if you can.... Read more

18th Jun 2024 (6 weeks ago)

E Brinkeviciute

My mum live in one of Nothing Hill house in 40 barking road east london. From last year Sep 2023. Till this day no action not take : 1 Property door lock broken. 2.Property window not open is broken. 3. Ventilation system NOT WORKING. 4.Water running out from shower in to corridor. 5.IN THE BILDING YOU CAN COME BECAUSE DOORS IS NOT LOCKED IS ALWAYS DRUGS PEOPLE SLEEPING ON THE STAIRS. All this issue was emailed to Emma H. no action take. All bilding have so many issues and no one not care. I think need to be publishing all this because people have to take responsibility ASAP.... Read more

16th Jun 2024 (6 weeks ago)

Debbie

Not very good and do not like to carry out any repairs, even after loads texts and email to houseing officer never get replys back, still being charged services charges that my home does not use. 2 years and they still not sorted it out. And housing officer is not interest in it.... Read more

15th Jun 2024 (6 weeks ago)

C Pascal

I wouldn't even give the one star. Terrible service and Terrible communication, Terrible housing officer and the poor, poor customer service. Repairs are also Terrible quality coming back fixing the same thing over and over, and that's when they bother to actually turn up.... Read more

12th Jun 2024 (6 weeks ago)

S brown

An engineer came to my address and locked the electricity meter cupboard,I don't have a key to the cupboard and this is not the firsttime. I called at 10am, and now is 16:18pm, call, and no one came. My family haven’t eaten anything since morning because I don't any money with all I had is been use for a week food shopping. The fridge is full but no electricity to warm the food and I don't have to order food from outside????. Nothing Hill Genesis is staving my family for the 3rd time between 2022 and 2024, what should I do? Please, somebody help ????... Read more

23rd May 2024 (9 weeks ago)

Amber

This housing association, deliberately leave disabled people living in unsafe living conditions! The housing officer never responds, you’re not allowed to speak directly to the manager, you can only make a complaint with the receptionist who never follow through! They knowing are putting my life at risk! Avoid this housing association at all costs! I have been with them since 17years old I’m now 37 they have caused so much stress knowing it makes me Evan more sick and just so we are clear I’m a amputee of both hands and feet (no fingers and only 2 toes) I’m crawling on my knees to get upstairs! To the only bathroom in my house. They won’t build an extension but won’t move me either ???????????... Read more

23rd May 2024 (9 weeks ago)

M

I have been a loyal tenant of NHG for over 15 years, and it pains me to say that the last 4 years have been a living nightmare. The level of negligence and disregard for my safety and well-being that I have experienced at the hands of NHG is beyond comprehension. For the past 4 years, I have been subjected to relentless sexual harassment and physical assault from a male tenant within the property. Despite my repeated pleas and cries for help, NHG has failed to take any meaningful action to address the situation. This has left me feeling vulnerable, scared, and completely abandoned by the very organization that is supposed to ensure my safety and security within my own home. Adding insult to injury, NHG has blatantly discriminated against me based on my disability. Despite knowing the precarious situation I am in due to my mobility and back issues, NHG has callously refused to move the perpetrator to a different location. This has left me feeling completely helpless and exposed to further harm. The distress and anguish I have endured do not end there. A tenant living above me has been allowed to install wooden flooring, causing constant noise disturbances that disrupt my peace and exacerbate my already fragile state of mind. Despite my complaints, NHG has turned a blind eye to my suffering, further highlighting their lack of regard for the well-being of their tenants. I have taken every possible step to address these issues, from seeking help from the authorities to reaching out to NHG directly. However, all my efforts have been met with indifference and apathy. It is abundantly clear to me that NHG is more concerned with cutting costs and saving money than ensuring the safety and comfort of their tenants. As a survivor of domestic violence, the fact that I moved by NHG housing seeking refuge, only to face similar abuse from a neighbour, is not only disappointing but downright shocking. NHG claims to be a social housing provider, but their actions speak otherwise. They are nothing more than a profit-driven business disguised as a non-profit organisation, prioritising financial gains over the well-being of their tenants. NHG need a full investigation and staff need training as most housing officers are incompetent... Read more

16th May 2024 (10 weeks ago)

C

Poor choice of gardening/landscaping company used again. How can they be so incompetent. Please hire someone with at least a week’s worth of knowledge.... Read more

2nd May 2024 (12 weeks ago)

M Sgoifo

We overpaid our rent and since November we are waiting to be refunded, after 11 emails and 48 phone call we still haven’t received our money. Very disappointing customer service if there a 0 star I was rating with it... Read more

1st May 2024 (12 weeks ago)

M Beer

Absolutely awful, grossly incompetent and downright rude. Do NOT buy or rent with them, avoid at ALL cost as you will regret this with your whole being. The whole Resale & Legal team is in shambles and disorganised. They ignore emails and phone calls for about 3 business days before even acknowledging you. Again, do NOT tie yourself into their business.... Read more

24th Apr 2024 (13 weeks ago)

M Evans

Horrendous experience with Shared Ownership. The monthly rental prices and service charge go up a huge amount each year. It’s put myself and many other people in a dire financial situation. I wish someone could have told me what a disaster this would be. NHG don’t want to do anything to help and really lack empathy. I asked to meet them in person a few times and they declined. I was also going through a cancer battle and unable to work and still no help could be given.... Read more

25th Mar 2024 (18 weeks ago)

Z Azgard

Precarious service not Mutch care towards vulnerable elderly... Read more

25th Mar 2024 (18 weeks ago)

H Hawthorn

I am absolutely furious with NHG. Their negligence and lack of care for people when they are supposed to be a social housing group I cannot fathom. Not only do they leave people in homes riddled with damp and mould but some of the people they hire to be property managers are totally useless and have to be chased up for repairs. They want more and more money for service charges, yet, no changes to repairs around the building that have needed fixing for donkeys years. I have lived in my property for 36 years and can see that NHG are giving less of a damn and declining as the years go on. It seems they are far more interested in the more profitable ventures of private renting. It’s about time you stopped taking more and more of vulnerable peoples money and started actually doing the works necessary and giving compensation for the stress and grievance you cause. It’s a disgrace. I currently have mental health problems and I received an email 15 minutes before the end of the property managers working day to state my account is £1,143 in arrears due to a mistake on NHG’s behalf. Who sends that kind of anxiety inducing email at the end of the working day knowing full well that I have mental health issues I’m currently struggling with? I can’t even speak with the property manager to deal with the issue because of the email being sent at that time leaving me feeling riddled with worry! These people are devoid of empathy and humanity and it’s a real shame for the people who work in social housing who want to make a difference and provide good services to those who need affordable housing. NHG need an overhaul and people working there that actually care about the welfare of others. You should lot be allowed to leave people in terrible living conditions and demand more money when you aren’t taking care of repairs that have been neglected for years. SHAME ON YOU!... Read more

14th Feb 2024 (23 weeks ago)

T Agarwal

If I could 0 stars I would. Broken lift for 4 months. Broken front door to a building for 9 months, completely ignoring the enquiries from all residents. What an absolute disgrace. Completely criminal.... Read more

9th Feb 2024 (24 weeks ago)

F Photiou

Yet again this company is a complete waste of time people believe me when I say do not waste your time with this company they have left my property full of molds my wife and my son suffer with asthma and think it's a joke I will put all the pictures soon so people can see... Read more

23rd Jan 2024 (6 mo. ago)

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