Pillar Box Property Management Limited hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Pillar Box Property Management Limited does have 13 reviews, with an average score of 3.2/5 If you're looking to sell in Stoke-on-trent, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Northwood - Stoke-on-Trent and Bramptons Estates & Lettings Agents. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
We have rented from this company and we have used them to deal with properties we rented out. From a tenant point of view and a landlord point of view , I believe they are the best around. Any maintenance was dealt with straightaway and deducted from monthly rent by agreement. The girls on the front desk are always polite and professional “Jess” in particular. I will use them again and always recommend my friends who have property to rent out.... Read more
18th Sep 2023 (1 year ago)
G Mccormick
Very unpleasant and rude won't be using this service thanks... Read more
6th Apr 2023 (1 year ago)
J Rigby
Am a landlord, and have used pillarbox since they opened, always good promt professional service and advice if needed, recently been dealing with Ellie, would highly recommend ??... Read more
22nd Oct 2022 (2 years ago)
J Bear
Fantastic service, have been renting for about 6 months no problems and the team are always willing to help.... Read more
29th Sep 2022 (2 years ago)
Q Muhammed
I was a tenant with this agency and experienced a very bad time. I was an excellent tenant and always paid promptly. No problems with the landlord themselves, but just the agency. I suspect the landlord i think was sad to see me go, but I felt I had no choice due to this agency. Very unfortunate.... Read more
29th Jun 2022 (2 years ago)
C O'Connell
What a terrible experience. We have been good tenants paying on time and have kept the property immaculate. Sadly for our landlord, thus agency has badly let them down, and as a result we have had no choice but to move out. Steff the owner is a bully, and an obnoxious and grotesque character. Smashed window upon moving in, a window downstairs never fixed since moving in, as I required some reasonable notice by law for a contractor to come, which they couldn't give. Steff accused me of not wanting it fixed?! Ellie and Joanne are false and couldn't care less. Nails in the carpets causing our kids blood on their feet. Insulting carpet contractor who called me paranoid for asking him back as he purposely omitted a room from fixing. No warning given at any time for people coming to address issues. Steff came to our house and claimed I was looking for a fight because of many, many issues, even my husband was there and Steff said it to him! Wasn't interested to talk with me in person when I said I wanted to talk about the issues. No electricity certificate and told that nothing blew and nobody died so it's ok, that was by the owner, Steff. This is appallingly dangerous, do not rent with them please. Extremely angry and will be taking things further now I have left, and can gather what evidence I have together. Landlords beware as we were truly excellent tenants and didn't put a foot wrong. Do not be frightened by bullies. Let's see if our deposit is returned. Update to follow perhaps....... Read more
23rd Jun 2022 (2 years ago)
Anonymous Tenant
What a terrible experience. Landlords beware as we were excellent, respectable tenants who paid on time and didn't cause an inch of damage. Steff the owner is a bully. They turn up unannounced, leave screws sticking up in carpets, leave windows smashed and others broken and not fixed. No electricity certificate by law. Ignored in the agency and told to leave if not happy. Obscene behaviour by contractors who insult you in your own property if they have to re-do a job. Rubbish left for tenants in all three bins. Poor decorating and refurbishment. Boiler not working. Ellie and Joanne were vacant, passive-aggressive, unprofessional and strident telephone answerers. Never go with Pillar Box as they will not look after good tenants which are hard to find.... Read more
23rd Jun 2022 (2 years ago)
A ka
Extremely happy with Ellie's services.She has a lot of knowledge and experience. I tried many others before i finally decide to trust only her and Pillar Box.Always professional. She always provides you with information to make you understand what the next step is , and will keep you update always.Pillar box cares about you. Value for money. I am recommending them and Ellie 100%, thank you very much you guys been extremely helpful.
Kind Regards,
Giannis... Read more
21st Apr 2022 (2 years ago)
J Flynn
We've had multiple maintenance issues ignored despite us having a young child. Manager is dismissive and refused to give us their complaint procedure. Avoid if possible... Read more
1st Apr 2021 (3 years ago)
T Osbourne
Olivia is a wonderful young lady very helpful kind and considerate ,she is a asset to your company 100% top Mark's xx... Read more
8th Dec 2020 (4 years ago)
N pyatt
We rent here and so far we have no problems... Read more
9th Jan 2020 (4 years ago)
A Smith
I have been a landlord with Pillarbox since they opened and have only ever had professional and courteous service from the whole team. They keep me informed of all developments and ensure that my tenants are happy. I wholeheartedly recommend them to anybody and everybody.... Read more
16th Oct 2018 (6 years ago)
J Archer
Possibly the most useless estate agents out there. They will claim they are doing things when they are doing nothing, they can't even carry out a basic inventory or inspection! There are much better agents just round the corner. Landlords and tenants stay away from this place and use another estate agents, don't give them any of your money. If i could give zero stars I would.... Read more
21st Aug 2018 (6 years ago)
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