We've used Stephenson Browne for many years and they are excellent.
Margret and the team are very helpful and always go the extra mile to help.
Thank you all once again.
Dont expect your deposit back they will do anything and say anything to keep it from you!!! Really poor service.. Not impressed with the attitude and how we have been treated after renting from them for nearly 4 years and kept the place in perfect condition..
Brilliant service and Team! They will sell your property no problem! Fantastic customer interaction and they keep great communication throughout a sale! Well done!
Debs Kellett Kellett
Awful estate agent.
I said I would increase my offer if the vendor agreed to a quick turn around, they called to say the vendor had agreed to this, but after over a month, no papers to my solicitor and by this point, I had vendors details so checked with them and they weren't even asked! Also, I waited on hold for hours when Samuel Makepeace had actually just closed the office for two weeks but they didn't bother to change their voicemail so you just waited on hold, having to call in person to the vendors house twice to sort out details for the surveyors, then having my complaint remediation ignored, and then rude down the phone and accusing me of blackmail because I said I was putting my experiences online and threatening to report me to the authorities! STEER WELL CLEAR! Especially if you are tying to sell your house they all but made me abort!
Then they deleted this review from their Facebook page! Utterly ridiculous!
I bought two houses to rent out with these guys. Very helpful, friendly and couldn't do enough. Thanks for making my transactions and experience peaceful and exciting. Thanks to Megan, Kelsie, Anthony and the team for all your help. I would recommend them any day of the week. Keep up the good work people +++++
I purchased a property that Butters John Bee estate Agents were selling over 4 weeks ago (Completed )and I have asked numerous times for them to remove the for sale sign, but they have totally ignored my emails and phone requests. By law they should take them down after 14 days from Completion but they will not. The signs is bolted to the front of my house 10ft in the air and I do not have the capacity to remove it myself. I am worried it may damage property, or a person walking underneath. They are rude and I would not recommend them. I only gave 1 star because I could not post otherwise. I certainly would not consider selling through them in the future
We are not ones for leaving reviews (kids and work!! so every minute is precious) But outstanding business in a world of bad reviews for every little thing, need rewarded. We can not thank everyone at Platimum properties enough. We are renting a house through them and they couldn’t do enough to help make the move to our new house as easy as possible. Large and small companies should take notes of how Platimum deal with people. I for one would highly recommend Platimum for anyone looking to rent.