Brilliant service from start to finish - especially impressed by the fact that they have a dedicated employee who pushes sales along by speaking to sellers,buyers,solicitors etc and resolves anything holding up progress.
Dont expect your deposit back they will do anything and say anything to keep it from you!!! Really poor service.. Not impressed with the attitude and how we have been treated after renting from them for nearly 4 years and kept the place in perfect condition..
Brilliant service and Team! They will sell your property no problem! Fantastic customer interaction and they keep great communication throughout a sale! Well done!
Debs Kellett Kellett
Awful estate agent.
I said I would increase my offer if the vendor agreed to a quick turn around, they called to say the vendor had agreed to this, but after over a month, no papers to my solicitor and by this point, I had vendors details so checked with them and they weren't even asked! Also, I waited on hold for hours when Samuel Makepeace had actually just closed the office for two weeks but they didn't bother to change their voicemail so you just waited on hold, having to call in person to the vendors house twice to sort out details for the surveyors, then having my complaint remediation ignored, and then rude down the phone and accusing me of blackmail because I said I was putting my experiences online and threatening to report me to the authorities! STEER WELL CLEAR! Especially if you are tying to sell your house they all but made me abort!
Then they deleted this review from their Facebook page! Utterly ridiculous!
I bought two houses to rent out with these guys. Very helpful, friendly and couldn't do enough. Thanks for making my transactions and experience peaceful and exciting. Thanks to Megan, Kelsie, Anthony and the team for all your help. I would recommend them any day of the week. Keep up the good work people +++++
I have recently put my house up for sale with BJB and I have been delighted with the friendly and efficient service I have received. They have provided a realistic valuation and excellent marketing materials, I am confident that I will achieve a satisfactory sale shortly and I will have Denise and the first class team at Butters John Bee to thank.
Excellent service, great communication I would happily recommend Phil and his team. My initial cash buyer pulled out and within 24 hours Phil had found buyer meeting all the same conditions and price. (Brilliant!)
First class service, warm, welcoming & highly professional. A credit to the industry to see such dedication to customer care.