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Home
Estate Agents in Birmingham
Purple Frog Property Limited - Birmingham

Purple Frog Property Limited - Birmingham

4.5

645 reviews

189 Dawlish Road,Bournbrook,Birmingham, B29 7AW

Purple Frog Property Limited Birmingham are an estate agent in Birmingham. They mainly list properties in B29, NG7 and B16. Over the last 6 months, they've listed 18 properties, with 17 currently on the market. Most of the properties listed have 5 or more bedrooms. They list properties for sale on Rightmove.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:30am - 5:30pm
Saturday Closed
Sunday Closed

View all details

Purple Frog Property Limited - Birmingham Reviews (645)

Have you used this agent?

All (645)

Charlie was really friendly and honest. Gave lots of handy tips and seemed like she cared about her job which was refreshing!... Read more

7th Nov 2024 (18 weeks ago)

C Smith

S Yasin

E Maislin

Freddie was great and was very helpful... Read more

18th Oct 2024 (21 weeks ago)

T Prottey

Freddie was such a helpful lettings agent. He helped me through the process and I look forward to using purple frog to help me find my house in 2nd year... Read more

S M

If i could give 0 stars, I would. Purple Frog have major communication issues. Back and forth emails for weeks as they’d leave my emails unresponded. When i did receive a response, it wasn’t helpful - particularly from Beckie. I will say Michael helped me out the most but, even then, it was not substantial enough for a company that specifically works with students and deals with our money, they do not care about us enough. They are also very misinformed and basically told me that I would be receiving my deposit back from them through their deposit return scheme then later changing this to I had to deal with the return of my deposit on my own and talk to the landlord, myself and it was none of their problem, essentially. I will warn all future students, as soon as you sign please make sure you ask them how and who is protecting your deposit as I was never told this information and it caused me a lot more problems than it should have. As someone who had signed with them, this was upsetting to hear and also news to me. I had come to them with an issue and they weren’t forthcoming or even willing to help me with it, despite it being their job (in my opinion). No problem with the property we had signed on to or anything like that but if you’d like an agency that actually helps you deal with problems that may arise, especially in times of need, please avoid Purple Frog.... Read more

Tenant

18th Sep 2024 (25 weeks ago)

J Mputu

S Sharma

We got to view the listings with Hayden. He was pretty nice and answered all of our queries. The listings were nice as well, will probably go ahead with one of the properties we saw through them... Read more

24th Jul 2024 (7 mo. ago)

G mupfunya

I had a lovely experience viewing properties with Charlie from purple frog this time round. I have been with purple frog for the last two years but this was the first time I can say I thoroughly enjoyed being taken around to see properties. Her patience and warmth really made the process very enjoyable and less stressful.... Read more

24th Jul 2024 (7 mo. ago)

M Kumar

I recently had the pleasure of working with Charlie and I cannot recommend her highly enough! From the very beginning, Charlie was incredibly kind, helpful, and sweet. She guided me through the entire process of finding the perfect property with such care and professionalism. Thank you, Charlie, for your tremendous help and outstanding service!... Read more

24th Jul 2024 (7 mo. ago)

Adam

Charlie was exceptionally friendly and professional. She provided a comprehensive tour of the house, presenting it in the most clear and understandable manner.... Read more

17th Jul 2024 (7 mo. ago)

A De

**Review for Purple Frog** I recently have started searching for houses in Birmingham with Purple Frog in my search for a new home, and I couldn't be more satisfied with the experience. From the start, their website stood out for its ease of use, making it simple to browse and filter through the available listings. Equally impressive was the service I received from the staff at their office. Everyone was incredibly helpful and friendly, ensuring that I felt supported throughout the process. A special mention goes to Tom, who has been showing me around various properties. Tom's professionalism and understanding nature made the house-hunting experience much more enjoyable. He was always ready to answer my questions and provide insightful information about each property. Overall, Purple Frog has made my search for a new home a positive and seamless experience. I highly recommend their services to anyone looking for a new place to live.... Read more

Buyer

16th Jul 2024 (7 mo. ago)

S Gowda

Tom H property agent He was really helpful showing has around the property.... Read more

16th Jul 2024 (7 mo. ago)

P Patil

Tom H - he really showed us the property very nicely and was very friendly overall with the negotiation as well.... Read more

16th Jul 2024 (7 mo. ago)

K Nm

P Williams

Purple Frog have managed my properties for over 15 years. Maisie Gould and Nadine Bevis have, in the last few months, been exceptional. Nothing has really been too much. Thank you both... Read more

Landlord

2nd Jul 2024 (8 mo. ago)

S Romero

Tom H was an informative and lively sales man, giving me a in depth tour of the property.... Read more

2nd Jul 2024 (8 mo. ago)

K Gaddala

Tom H was very helpful... Read more

29th Jun 2024 (8 mo. ago)

S Okwe

Tom h was very informative and very helpful.... Read more

28th Jun 2024 (8 mo. ago)

N Micheala

Tom h was really nice and helpful during the viewing.... Read more

28th Jun 2024 (8 mo. ago)

H Rane

Had a good viewing session with Tom H... Read more

28th Jun 2024 (8 mo. ago)

A receivable

Had a good viewing and our agent Tom H was patient and showed us the property really well , had a good viewing overall .... Read more

28th Jun 2024 (8 mo. ago)

O KiyO

Ade and Anna is so friendly and I could view the houses very comfortably and all questions were clearly answered. Thank you !... Read more

27th Jun 2024 (8 mo. ago)

J Prabhu

Tom h... Read more

26th Jun 2024 (8 mo. ago)

A kinjawadekar

Tom has been really helpful in showing around the houses, he was very friendly and it was a good experience overall!... Read more

25th Jun 2024 (8 mo. ago)

R Watts

Rob Moakes has gone above and beyond, especially on the last day. I left something of importance in my house and couldn’t make it back to retrieve it myself so Rob really helped me out by arranging for its safe pick up. I can’t thank him enough.... Read more

24th Jun 2024 (8 mo. ago)

I Benita

Charlie was so nice and showed me around both properties and listened to my concerns , she’s very attentive and even helped me book more viewings to try and help me as best as she can... Read more

22nd Jun 2024 (8 mo. ago)

C khaneja

Georgia was amazing at her work very efficient and knowledgeable of her work... Read more

20th Jun 2024 (8 mo. ago)

A Shobayo

The viewing at florence buildings went smoothly Shout out to Georga... Read more

20th Jun 2024 (8 mo. ago)

I E

Georgia was very helpful and gave a great viewing for purple frog properties.... Read more

20th Jun 2024 (8 mo. ago)

S Evbuoma

Really good... Read more

19th Jun 2024 (8 mo. ago)

P graham

Tom H. was verry kind and helpful during the viewing... Read more

18th Jun 2024 (8 mo. ago)

Lulu

The agent Tom H. was really good showing us around the property and answered all our questions!... Read more

18th Jun 2024 (8 mo. ago)

A Bukoye

Georgia was amazing showed us the houses and was very well informed . Very lovely and kind and patient too... Read more

14th Jun 2024 (9 mo. ago)

T Ayeni

Purple frog was a completely exceptional viewing, Georgia was amazing and helped me so much.... Read more

14th Jun 2024 (9 mo. ago)

J Jongh

Georgia was wonderful - friendly and chatty while also being super helpful and knowledgeable as she showed us around :)... Read more

10th Jun 2024 (9 mo. ago)

A Walker

My friends and I were shown two houses by the wonderful Charlie. Honestly could not have had a better person to have shown us around. She was very nice and was very open to answer any questions we had. One of the best experiences I’ve had when viewing properties.... Read more

10th Jun 2024 (9 mo. ago)

T lewis

Charli showed me and my friends two houses, she was really friendly and made us feel comfortable as we were viewing the properties.... Read more

8th Jun 2024 (9 mo. ago)

F Mariam

I had a viewing and Racheal was very kind and helpful.... Read more

5th Jun 2024 (9 mo. ago)

K Kollydas

I was very pleased with the response time and the helpful suggestions provided by the Purple Frog team. They were eager to answer any questions and find alternative solutions. Special thanks to Charlie for her support during the house viewing. Highly recommend!... Read more

4th Jun 2024 (9 mo. ago)

G O-Akinfenwa

Gift was the most helpful estate agent. She was patient and was willing to hear all feedback we had. She also spoke to landlords with requests that we had about fixing up issues before we move in. Made us feel very comfortable and let us take a good look at all the places.... Read more

Tenant

30th May 2024 (9 mo. ago)

B Arnold

Gift was very helpful and nice, had a great house viewing experience!... Read more

30th May 2024 (9 mo. ago)

T Olaitan

Gift was so helpful during my viewing, she had all the right answers and was so patient and attentive. I would definitely use her again for any future properties I visit.... Read more

30th May 2024 (9 mo. ago)

C Vassell

Gift was an amazing agent, really appreciate her help!... Read more

30th May 2024 (9 mo. ago)

C Nicolson

Rachel was professional and friendly... Read more

29th May 2024 (9 mo. ago)

N Chiramal

Rachel showed us the property in reservoir road she was really friendly and knowledgeable! Told us about the property and helped us clear our doubts! Amazing agent... Read more

29th May 2024 (9 mo. ago)

a!

Did a property viewing with them. Nice,clean space. Rachel who walked me through was super lovely as well.... Read more

29th May 2024 (9 mo. ago)

J Jothika

Charlia was really good... Read more

25th May 2024 (9 mo. ago)

S Yaseen

Gift was extremely helpful and personable!... Read more

24th May 2024 (9 mo. ago)

A Sabu

Gift was really nice to us and she shown the houses very detailed.... Read more

22nd May 2024 (9 mo. ago)

A Tomy

Gift was really nice... Read more

22nd May 2024 (9 mo. ago)

K Karunakaran

It was very good. Gift was really good... Read more

22nd May 2024 (9 mo. ago)

T Abbott

Gift was so lovely... Read more

22nd May 2024 (9 mo. ago)

Dama

Today I had a viewing with Gift who was very clear and informative on the details of the property.... Read more

21st May 2024 (9 mo. ago)

D (Diya)

Great viewing with Charlie! Love the service provided and would definitely recommend using purple frog property... Read more

18th May 2024 (9 mo. ago)

C paul

It was a wonderful experience with the entire team. It was great meeting Gift and she literally provided the best service.... Read more

17th May 2024 (9 mo. ago)

M Patil

Anna was sooooo sweet and welcoming. She made the house tour really easy! She’s a gem... Read more

16th May 2024 (9 mo. ago)

S Kumar

I had a house tour with Anna. It was great. She was very patient and gave a detailed overview of all the houses I viewed. Great experience !... Read more

16th May 2024 (9 mo. ago)

B mohamed

Anna did a really good job. Very happy :).... Read more

16th May 2024 (9 mo. ago)

Taylor

Gift was very nice, informative, and answered all the questions I had.... Read more

16th May 2024 (9 mo. ago)

T Kurt

My experience with Anna at Purple Frog was wonderful! Anna was extremely helpful throughout the entire process. She promptly addressed all my concerns and went out of her way to resolve any issues that arose.... Read more

14th May 2024 (10 mo. ago)

J Jakharia

I had a wonderful experience viewing with Georgina. She was very kind and helpful. Made a detailed note of our requirements.... Read more

14th May 2024 (10 mo. ago)

S S

Georga is so good and friendly... Read more

14th May 2024 (10 mo. ago)

L johnson

Rachel was Friendly and helpful... Read more

13th May 2024 (10 mo. ago)

L Johnson

Had a good experience with Rachel...... Read more

13th May 2024 (10 mo. ago)

M Owusu-ansah

Rachel was amazing for the viewing . Helped us alot and answered a lot of our questions. Would highly recommend... Read more

13th May 2024 (10 mo. ago)

C Gamboli

Rachel did a great job displaying the house answered all of our questions... Read more

13th May 2024 (10 mo. ago)

G S

Henry was amazing, he showed us around the house and answered all our questions with ease. Amazing!... Read more

10th May 2024 (10 mo. ago)

J Mwangi

Just had a viewing with gift, was really nice and informing and understood our requirements. Highly recommend.... Read more

9th May 2024 (10 mo. ago)

Emmanuel

Very good tour and Gift was very helpful would highly recommend.... Read more

9th May 2024 (10 mo. ago)

B Porter

I had a house tour with Anna, was showed round each of the rooms and informed about rent, bills and council tax... Read more

7th May 2024 (10 mo. ago)

A Dominic

The viewing with Anna was good. She explains everything in detail, have a good communication skills and behave in good manner. It was a great experience with her.... Read more

7th May 2024 (10 mo. ago)

S sunny

Everything is good the way of talking Anna is nice and excellent... Read more

7th May 2024 (10 mo. ago)

A Harris

Gift was very helpful and answered all of our questions... Read more

7th May 2024 (10 mo. ago)

S Ganesan

Charlie was very helpful with my viewing. She answered all questions and was very nice and helpful! Even though it was her 1st day, she was a pro!... Read more

4th May 2024 (10 mo. ago)

björk

Rachel was lovely... Read more

1st May 2024 (10 mo. ago)

A Berrow

Rachel was very helpful!... Read more

1st May 2024 (10 mo. ago)

B Crockford

Joe W was very helpful and answered all our questions :)... Read more

1st May 2024 (10 mo. ago)

K Kibiedi

Rachel showed us around for the house viewings. She was a very great help,friendly and answered all out questions.... Read more

1st May 2024 (10 mo. ago)

Z Farooq

The member of staff named Gifte was professional and I felt really understood what it is I was looking for in terms of accommodation. Gifts offered alternatives which really helped me to narrow down the perfect accommodation for myself. I cannot thank Gifte enough.... Read more

1st May 2024 (10 mo. ago)

D Byron

Henry was great when showing us around houses... Read more

30th Apr 2024 (10 mo. ago)

H Kalu

Henry did amazing job... Read more

30th Apr 2024 (10 mo. ago)

N Santos

Henry was a good tour guide... Read more

30th Apr 2024 (10 mo. ago)

R Vu

I had a viewing with Anna today. She was very nice and helpful. I'd totally recommend her.... Read more

29th Apr 2024 (10 mo. ago)

T worku

Gift was so helpful and answered all of our questions and was lovely .... Read more

26th Apr 2024 (10 mo. ago)

P Tumasang

Gift was really hospitable and friendly... Read more

26th Apr 2024 (10 mo. ago)

S Nlemedim

Anna was really nice and welcoming. I really like the fact that she was honest and professional. She made the experience very enjoyable!!!????... Read more

25th Apr 2024 (10 mo. ago)

P Oladimeji

Had a really nice viewing experience with Anna! She walked us to the three different houses we wanted to view and was able to answer all our questions as well.... Read more

25th Apr 2024 (10 mo. ago)

A Jithin

I would like to share my experience with purple frog and happy to meet Anna who showed us the house, very sweet.... Read more

25th Apr 2024 (10 mo. ago)

A Rose

We had a lovely viewing experience today with Anna. She was very sweet and quite helpful.... Read more

25th Apr 2024 (10 mo. ago)

A gupta

Had a viewing of a house with purple frog. Miss Anna assisted us in a great way with good interaction and communication.... Read more

25th Apr 2024 (10 mo. ago)

B Morpuss

We are looking for an investment property and Rob showed us round a property in Selly Oak today. He was punctual, courteous, very helpful and went out of his way to try to answer all of our questions. He made the viewing very easy and stress free. He also said that he would email the floor plans to us and before we had even set off in the car, he had done so. I would be very happy to recommend Purple Frog and Rob to a prospective purchaser.... Read more

Buyer

24th Apr 2024 (10 mo. ago)

P Prasanna

Hi , Rachel was really good with us . And she was able to clear all our doudts... Read more

24th Apr 2024 (10 mo. ago)

M Vavrincová

Gift was amazing!... Read more

22nd Apr 2024 (10 mo. ago)

G Suter

Gift was very lovely and helpful :)... Read more

22nd Apr 2024 (10 mo. ago)

D singh

Rachel was helpful in answering the queries we had with a good explanation of the house !... Read more

19th Apr 2024 (10 mo. ago)

A Upadhyay

Very detailed view of the property, Rachel was very helpful and informative in answering the queries we had.... Read more

19th Apr 2024 (10 mo. ago)

N John

They have good houses and Rachel was so helpful in answering the queries that we had... Read more

19th Apr 2024 (10 mo. ago)

W Byrne

Anna showed us around two houses in Selly Oak. Thorough, easy and welcoming.... Read more

19th Apr 2024 (10 mo. ago)

J Richards

A very helpful, efficient experience. In past I’ve felt pressured and rushed when looking at a house but Anna was very good at taking us through the house at our own pace... Read more

19th Apr 2024 (10 mo. ago)

E okafor

Had a house tour with Hannah and she was lovely and answered all my questions. Thanks!... Read more

18th Apr 2024 (10 mo. ago)

A Abbas

Gift is well experienced while communicating with their customers. Thumbs up... Read more

4th Apr 2024 (11 mo. ago)

A Saliu-Ahmed

Gift was great, she helped us make the best decision.... Read more

4th Apr 2024 (11 mo. ago)

F Pious

I was happy with their customer service and gift was so kind enough to show me around and explain to me about the property.... Read more

27th Mar 2024 (11 mo. ago)

G Andrew

Gift was really good... Read more

26th Mar 2024 (11 mo. ago)

A Alleyne

Gift was great... Read more

25th Mar 2024 (11 mo. ago)

M Dai

Did a house viewing with Gift today and she was so kind and helpful... Read more

25th Mar 2024 (11 mo. ago)

T Captain

Very good service. Was easy to get a time to book a viewing. The estate agent, Lloyd, arrived promptly and was very clear in answering any questions I had and any information about the property.... Read more

21st Mar 2024 (11 mo. ago)

M Fernando

I just had a wonderful property viewing with Georgia; she was really friendly, patient, and helpful. She made a good impression about the property also ensure that I got all the information I required.... Read more

21st Mar 2024 (11 mo. ago)

Xiaofan

Georgia has conducted a wonderful room tour here.... Read more

21st Mar 2024 (11 mo. ago)

J Li

Georgia is very nice and kind for our visiting.... Read more

21st Mar 2024 (11 mo. ago)

J Okadiegbo

Gift was extremely helpful and informative. The viewings were great and very straight forward.... Read more

20th Mar 2024 (11 mo. ago)

L Amos

Gift# 110%. I really admire your dedication to your work. Great job on that presentation. Your insights really good for the future .thank u.... Read more

20th Mar 2024 (11 mo. ago)

I Lawal

Lloyd was very helpful and informative on this viewing... Read more

19th Mar 2024 (11 mo. ago)

Royden-Dojo

Lloyd is an excellent advisor, he organized quick house viewings for us students when we needed it the most. He was knowledgeable and serviceable. Would definitely contact again.... Read more

18th Mar 2024 (11 mo. ago)

O Owusu

Lloyd was a great help during my house viewing and I greatly appreciate how authentic he was.... Read more

18th Mar 2024 (11 mo. ago)

F Banwell-Moore

Had a tour with Anna... Read more

18th Mar 2024 (11 mo. ago)

M Kampinda

Met gift ,very lovely and friendly. Did a great job showing me around the property... Read more

18th Mar 2024 (11 mo. ago)

A Mubiru

Just had an amazing house viewing with Gift, the way she was showing the house was incredibly helpful, patient, and kind. She really took the time to make sure I had all the information I needed. Her attention to detail was impressive too.... Read more

15th Mar 2024 (1 year ago)

M Bucknor-Smart

Gift was really helpful and waited for us for about 30 minutes even though we were late to our viewing. She mentioned she’s on her placement year but honestly she should be bored as soon as possible because she’s got it all. She guided us through a smooth viewing and gave us all the information we needed and went over and beyond for us when trying to meet our needs even with her kindness alone. She’s amazing, great confidence & wish her the best in her career. Thank you Gift, you’re truly great!!!... Read more

15th Mar 2024 (1 year ago)

K wrld

Anna and Georgia were amazing and super kind! Very helpful... Read more

14th Mar 2024 (1 year ago)

F Doran

Great house viewing from Anna... Read more

14th Mar 2024 (1 year ago)

O Esther

I had a viewing with Anna, she is very kind... Read more

14th Mar 2024 (1 year ago)

C Boothe

Great communication , was able to help us with the viewing today . Also very accommodating with what we wanted . Henry was able to answer questions clearly and let us know more information about the property . Thank you Henry and give that man a raise !!!!!!!!... Read more

12th Mar 2024 (1 year ago)

L Owoyemi

Anna was absolutely brilliant. She made the viewing experience very smooth for us all.... Read more

8th Mar 2024 (1 year ago)

A a

We had a house tour with Anna, she was very lovely and answered all questions we had. Wonderful customer service!... Read more

8th Mar 2024 (1 year ago)

E Bab

Our house tour was amazing, given by our great tour guide Anna, she was so interactive and helpful!... Read more

8th Mar 2024 (1 year ago)

T Patani

Anna gave a house tour a very nice one and she was very professional and informative. Cough cough bonus.... Read more

8th Mar 2024 (1 year ago)

Gee

House tour with Anna : lovely individual, so helpful and considerate... Read more

8th Mar 2024 (1 year ago)

M FERNANDES

Had several viewings with gift it was absolutely amazing and she took time to connect... Read more

7th Mar 2024 (1 year ago)

M Fernandes

Had a few viewing with Georgia she was absolutely amazing and patiently answered all my queries ????... Read more

7th Mar 2024 (1 year ago)

S Healy-Jones

georgia was really friendly and helpful to us, and purple frog have generally been good to us too, would recommend!... Read more

7th Mar 2024 (1 year ago)

I gelman

Has been really helpful, amazing realtor, had all the useful information and prices, etc. Had my viewings with Gift... Read more

7th Mar 2024 (1 year ago)

T Gorejena

Lovely service. Really look forward to moving in soon.... Read more

Tenant

7th Mar 2024 (1 year ago)

J smith

The service provided was generally good and helpful, more notice as to the confirmation of viewing details would be appreciated, but aside from that the process was good. Joe W was particularly patient and helpful with me and my house mates, answering all questions and remembering details over several days and weeks which made the process smoother and easier. Joe was kind and informative, sorting problems and helping us make informed and considered decisions, overall making our experience much better then it would have been otherwise.... Read more

Tenant

7th Mar 2024 (1 year ago)

J Dillon

Excellent student accommodation, with an excellent location, with it being about a minutes walk from five ways train station. The representative of the property who hosted the tours ( for me this was Henry) was very kind and helpful throughout the process and had an answer to every question I had. The process was very fast, easy and smooth, which are all qualities that I very much appreciated.... Read more

Tenant

5th Mar 2024 (1 year ago)

I blake

Gift was very nice and answered all questions... Read more

5th Mar 2024 (1 year ago)

J Harrington

Rob and Laura have been great at looking after our house. They have answered all our emails and got things fixed promptly.... Read more

A Kaur

Henry was really helpful and best letting agent ever... Read more

Landlord

27th Feb 2024 (1 year ago)

S Atchanala

Gift was very professional and answered all my questions and concerns during the viewing.... Read more

24th Feb 2024 (1 year ago)

C schofield

Henry was lovely and really helpful, thank you!... Read more

23rd Feb 2024 (1 year ago)

M Katsere

It's a wonderful place, I liked it and I can't wait to move in. Anna was such an amazing agent, she took me around the place showcasing each and every detail to my satisfaction. Written by Leslie Zhuwao... Read more

Tenant

22nd Feb 2024 (1 year ago)

Seeenoj

Gift was really kind and helpful during the house viewing, she answered all my questions and was thorough with everything that needed to be done to sign the property... Read more

Tenant

20th Feb 2024 (1 year ago)

Sm

Real good service... Read more

20th Feb 2024 (1 year ago)

N jaya

Hi, Henry showed us around, answered all our questions... Read more

20th Feb 2024 (1 year ago)

F yang

Anna gives me a house tour and she is very friendly and very supportive!~ thank you!~... Read more

15th Feb 2024 (1 year ago)

Harmony

Georgia was really helpful!... Read more

14th Feb 2024 (1 year ago)

M jennings

Showed around by Henry - very helpful and answered all my questions... Read more

10th Feb 2024 (1 year ago)

A JOSE

We really liked the property and the service provided by Georgia was helpul and friendly... Read more

6th Feb 2024 (1 year ago)

A George

We really liked the property and the service provided by Georgia was impressive and helpful. I highly recommend purple frog.... Read more

6th Feb 2024 (1 year ago)

I Oshad

Georgia was fantastic and really helpful with finding a house we like.... Read more

5th Feb 2024 (1 year ago)

T Wulff

Henry was great. He showed everything precisely as it was requested. Good job ????????... Read more

2nd Feb 2024 (1 year ago)

Izzy

I had a viewing with Georgia who was lovely and answered all of my questions about both the property and the area, she was knowledgable and friendly. Highly recommend purple frog... Read more

1st Feb 2024 (1 year ago)

P Thakkar

Thank you very Purple frog team for my agreement process so smooth and easy. And special thanks to Beckie Roe back hand team member I guess, for making my successful agreement in short notice. And offline team is also helpful and cooperative like. Thank you Purple frog team.... Read more

31st Jan 2024 (1 year ago)

B B

Georgia was lovely and made us feel very comfortable with the viewing... Read more

23rd Jan 2024 (1 year ago)

A Thompson

Georgia was lovely she presented the house well and made us comfortable... Read more

23rd Jan 2024 (1 year ago)

G Afrifa

Georgia was a lovely person to meet and helped us with all our questions... Read more

22nd Jan 2024 (1 year ago)

W E

Giorgia was really helpful with our view in.... Read more

22nd Jan 2024 (1 year ago)

STGtv

I had a tour with Anna today she was so lovely and explained everything well. She showed all the rooms and I am very happy with the level of customer service ????????... Read more

19th Jan 2024 (1 year ago)

V Gurung

Georgia was very helpful and answered our questions.... Read more

18th Jan 2024 (1 year ago)

A .p

Georgia was very good and helpful... Read more

18th Jan 2024 (1 year ago)

H Mckenzie

Georgia was lovely and very knowledgeable when we came to view properties :)... Read more

18th Jan 2024 (1 year ago)

N Creagan

Had Georgia showing us round properties and she was lovely, very informative and friendly... Read more

18th Jan 2024 (1 year ago)

B Larbey

Absolutely do not use this company to find student housing. They turn up late for every single viewing, sometimes over 30 minutes with no contact. Their holding fees are extortionate and they don’t make it clear it’s non-refundable. Their customer service is dire. Houses were so rundown and smelt awful. The company doesn’t care about students at all, all they want is money. They even told us we had secured a house then 24 hours later phoned to say someone else got in before us. Clearly so unorganised that they grossly misinform people. Thanks to them wasting our time, I have no house next year and lost almost £150????... Read more

Tenant

6th Jan 2024 (1 year ago)

P Shinh

Stephen knows the market well Trustworthy and honest... Read more

12th Dec 2023 (1 year ago)

A Saju

Laurence did a good job... Read more

8th Dec 2023 (1 year ago)

O Daniel

Lloyd was a very good support for me during my viewing. His customer support made me feel comfortable and well informed as I viewed the property.... Read more

26th Nov 2023 (1 year ago)

G Leather

Lloyd helped me and my friend find our dream property. He was so helpful, kind and informative. As first years we really needed this strong guidance, we feel much more informed about the housing process now all thanks to him. Couldn’t have asked for any better :)... Read more

18th Nov 2023 (1 year ago)

L J

The customer service at purple frog is great! Abder who did my viewings was very helpful, he listened to my questions and broke down the price for me when I didn’t understand. He also let me look at all of the rooms properly. Not only that but I got an email after both viewings about my experience. Overall would recommend to others, nothing negative to say! EDIT!!!!! Would absolutely NOT recommend purple frog - read this On the 23rd of September I moved into my flat. Prior to that I spoke to the landlord and he said that’s fine he will drop the keys off at the office, I also messaged abder, and he said collect the keys from the office, I told him the date I am moving in and nothing was said about needing an appointment etc. Online it says purple frog Birmingham is open on Saturday from 10 til 4. I arrived there at 10.20 after a and 4 hour drive from kent with all my belongings to collect the keys and move in. I feel that abder should’ve said we aren’t open Saturdays as I told him the date I’m moving in 3 or 4 weeks prior. I knocked on the door, no answer. So I called the purple frog number and got through to someone in the switchboard - Molly. She said all the offices are closed I will mark this as urgent and send an urgent message out right now and call you back in half hour. She also said you were meant to have and appointment of when to collect your keys, which I was not told! I waited an hour and a half, no call back. So I called back, and another lady answered, - shanaed, not only did molly leave for the day she didn’t alert any of her colleagues of the situation, furthermore the number shanead said they cannot even call back, so how was Molly going to call me back?? At this point I was frustrated. This woman was also very unhelpful, no solution was offered at all. She said wait for a call back Monday morning. I live 4 hours away, so going back is not an option, I had uni at 9am Monday morning. So where was I meant to stay? I was very jet lagged as I had just come back from Canada 1 day before and very ill. At this point I had rang my landlord too but he hadn’t answered. I was extremely frustrated and felt as if no legitimate help was being offered. She said you could stay in a hotel, however, after paying £900 rent for the month, and not even being there for the month only the last week, why would I then go and pay more money to stay in a hotel?? The woman on the phone suggested calling the emergency maintenance, which I had already tried, 7 times, and no one answered. I told her this she said try again so I did. It was approximately half 12 - 1 at this time. Called back several times and again no answer. This was the most stressful situation I have ever been in. I then called the normal maintenance line who picked up, the girl who answered said she could not patch me through to the emergency line and said just keep trying. No one was offering a real solution at all or comprehending that I’ve travelled so far, and that no one told me the Office would be shut, so this is mistake on purple frog!! Finally after another hour of ringing, my landlord calls back, and send his brother with keys. So in this whole situation, purple frog did not help or give me a solution, if it wasn’t for my landlord, I would’ve had to wait til the week to get into my own room! I read so many good reviews about purple frog, this has changed that. I am extremely angry about this happening. Moreover, since I had messaged abder that morning about me moving in, he responded asking if I managed to get in okay, so I replied telling him what happened, and still no reply!! That is very awful, as I am a customer, and he took me to view the houses, a reply would’ve been the bare minimum. If he responded saying no purple frog is shut on the weekends and you need an appointment all of this could’ve been avoided!! For all of this hassle, poor communication, and lack of solutions offered I expected clear compensation!! Yet all that was offered was a just eat voucher. Do not stay with purple frog!... Read more

Tenant

15th Nov 2023 (1 year ago)

U Bangura

Everything is exactly as the photos, I love the the place. Thank you Amampreet... Read more

30th Oct 2023 (1 year ago)

C okereke

Purple frog served as an interface with another letting agency which I was directly dealing with when I was moving flats, and they were really helpful. Amanpreet who is a staff at Purple frog helped me sort out the keys to this new flat and she made sure I was settled in the flat before she left.... Read more

Tenant

14th Oct 2023 (1 year ago)

K Kulkarni

The location of office is very accessible. Also the staff is extremely friendly, reliable and helpful. Highly recommended.... Read more

13th Oct 2023 (1 year ago)

S Khajuria

Purple Frog has a lot of good accommodation options for students and their staff is great too. Amanpreet, one of their staff members, was the one who showed me properties. She is really humble, sweet and knows her way around this job. Kudos !... Read more

28th Sep 2023 (1 year ago)

C Ciancio

Staff is generally not caring. Issues with the house take ages to be fixed.... Read more

26th Sep 2023 (1 year ago)

N Ellennora

Excellent experience I had with Amanpreet, very professional and nice lady. ????????... Read more

19th Sep 2023 (1 year ago)

E Obuya

Purple frog was amazing to use, especially as an international student. They had a range of properties to fit different budgets. I was lucky enough to find my uni accommodations through them. The viewing was my favourite part of the experience. I have to mention Lloyd from purple frog was amazing, he showed me all my options and actually explained to me the process of renting. Just to top it all of he actually took the time to show me the area I would be living in and had a keen knowledge of how i'd get around. Definitely worth the choice. If you use their services I recommend ask for Lloyd!... Read more

Tenant

12th Sep 2023 (1 year ago)

Stephen

Lloyd, the agent we met up with, was very helpful and did everything he could to help us find a place we’d be happy with, even going as far as to take us to the agency to continue searching.... Read more

7th Sep 2023 (1 year ago)

T Bakre

The agent (Lloyd) who took me to the house was really helpful. The house I wanted to view was being renovated but he was nice enough to take me to two other houses that were in line with my preferences and view them. He answered my questions and concerns well and was overall very informative... Read more

5th Sep 2023 (1 year ago)

T Potter

Laura Stewart from the Selly Oak branch helped us to have rubbish left by previous tenants cleared from the house and was very prompt and considerate.... Read more

Landlord

9th Aug 2023 (1 year ago)

R I.

I was glad to have done viewings today with Purple Frog this weekend. I was able to see a few house shares in mind for this September. I’m glad I was able to have gone with Lloyd who was able to fit me in for viewings despite a short notice!... Read more

9th Aug 2023 (1 year ago)

N MASAND

My recent experience with purple frog limited was amazing, the staff is very helpful and supportive specially Abder, who had helped me in getting the correct place.... Read more

2nd Aug 2023 (1 year ago)

C Guy

We had an amazing House agent called Lloyd, he answered all of our question and concerns. He was punctual, polite and understanding.... Read more

3rd Jun 2023 (1 year ago)

F Aloko

Kept me updated and was really helpful, especially the employee, Lloyd, I was very helped by him, would use them again 100%... Read more

3rd Jun 2023 (1 year ago)

M Opoku

Lloyd has been very kind and helpful in the search for a house! He has shown us a number of different options for houses, and the search has been less stressful because of this!... Read more

1st Jun 2023 (1 year ago)

Rosie

Lovely experience with Purple Frog (Birmingham). The property manager Laura was particularly helpful with our viewings. She was very informative when we asked her questions about the property.... Read more

9th May 2023 (1 year ago)

Abder made the process easy... Read more

20th Dec 2022 (2 years ago)

L Frewin-Smith

Big thank you to Hollie and Abder for being welcoming and professional during my house viewings.... Read more

9th Dec 2022 (2 years ago)

A Zenati

Faz was extremely helpful and friendly when showing the different properties, was very clear and patient with everything.... Read more

7th Dec 2022 (2 years ago)

A Colclough

Fran showed me lots of three beds and was really helpful in my search :)... Read more

3rd Dec 2022 (2 years ago)

M Dewji

Extremely pleasant experience with purple frog. Particularly working with Fran - super helpful and also friendly :)... Read more

3rd Dec 2022 (2 years ago)

M Gordon

Fran was amazing, so helpful and answered all the questions I had. Really reassuring and honest, thank you!... Read more

1st Dec 2022 (2 years ago)

S Hamzeh

10th Nov 2022 (2 years ago)

H Southey

Fran was really helpful in finding houses and setting up house viewings. Would definitely reccomend going to purple frog... Read more

10th Nov 2022 (2 years ago)

G Redfern

Hollie was very helpful when showing us around both houses today, she gave us plenty of information and answered all our questions :)... Read more

9th Nov 2022 (2 years ago)

B Willcox

Abder was so helpful in helping us find exactly what we wanted!!!... Read more

2nd Nov 2022 (2 years ago)

U Ifeanyi

Looking for a home in the United Kingdom isn’t a stroll in the park, but really appreciate the assistance and service I got from Purple Frog, and particularly one member of team Abder he made the process seamless and easy their properties are new, beautiful and sound. I recommend them always.... Read more

2nd Nov 2022 (2 years ago)

O Joba

These guys are really top notch friendly and worked efficiently to secure a place for me. They also put my cost range into consideration in dealings. 100 percent recommend them to anyone in search for accommodation in Birmingham. I was able to have the best time cause of Abder the agent who handled me.... Read more

Tenant

22nd Oct 2022 (2 years ago)

Jwcoolboy1

Worst estate agents. I've noticed most of the positive reviews are from people starting tenancys or viewing properties. Not people who have stayed with them. Trust me. They're terrible. You won't get your full deposit back. They will ignore issues with property. If you get a guy called Akash as maintenance. You will not get anything fixed. Truly terrible service.... Read more

Tenant

11th Oct 2022 (2 years ago)

A Marsden

Purple Frog have been brilliant in helping me reserve a property in Birmingham to live at for my final year of university. Hollie was really helpful showing the room and helping me secure my room. A really speedy process start to finish 10/10 Top notch service????... Read more

Tenant

14th Sep 2022 (2 years ago)

B M

Great service. Agent Abder was transparent with me and walked me through the whole process. Very helpful!... Read more

14th Sep 2022 (2 years ago)

M Moghri

Abder is the nicest guy to show you the properties for rent or sale; on time, comprehensive, and really helpful.... Read more

10th Sep 2022 (2 years ago)

dGG

Didn't fix boiler for a week during winter, and when an engineer was sent out, the problem persisted. Sent out engineers a couple more times but boiler was never properly fixed.... Read more

Tenant

29th Aug 2022 (2 years ago)

G Fielding

wanted to thank Janade for all the support and answering my questions with my daughters property. Friendly and helpful Service... Read more

16th Jul 2022 (2 years ago)

R Fielding

When initially moving into my student shared house, we found many issues such as the wifi, which was not sorted properly for around 3/4 months. Communication was poor and most of the time unclear on what was going to be fix or replaced etc. However towards the end of the year we was there for, the service improved. I want to say on behalf of everyone in the house, a big thank you to the letting assistant Janade. He has been a huge help and the best point of contact. I understand issues happen with houses but it’s how the problem is dealt with which Janade has been great staff member to trust to get things done. Very professional too. Overall, I would recommend renting from purple frogs if you live in Selly Oak, very convenient location too. The two handy men who work for company are great guys, thank you both for always putting up with our house falling apart! And lastly, thank you to the property manager Akash :)... Read more

30th Jun 2022 (2 years ago)

F Zeybek

Trying to find a house which is good for you can be challenging and stressful. But purple frog made it so much easier for us, especially Abder helped us a lot. Finding a new house and finishing the paperwork process was so easy thanks to purple frog.... Read more

23rd Jun 2022 (2 years ago)

L Times

Has been usibg their service for two years. The conditions of property is good. The maintainance is generally swift.... Read more

14th Jun 2022 (2 years ago)

Z Sedeh

I’d like to thank Eoghan for responding quickly to my queries as well as providing useful information. I got my problem solved all credits to him. This is the second time he handled the issue I reported and I have always been very satisfied with his work. Keep up the good work and merci beaucoup monsieur!... Read more

6th Jun 2022 (2 years ago)

C Yee

Michael was a super great agent. He replies to messages very quick and clarify all my doubts for me. He helped me a lot in liaising with the landlord too and I really do appreciate his hardwork in this. He is definitely one of the agent I would recommend to others!... Read more

30th May 2022 (2 years ago)

C Hay

Had a lovely experience with purple frog thanks to Eoghan! He was extremely helpful and very quick to respond to all queries. He stayed in touch to make sure all my questions were answered and was very professional and friendly. Given my lack of experience in letting, he was very patient and explained everything in detail, brilliant customer service.... Read more

17th May 2022 (2 years ago)

L Opoku

I had a lovely viewing today with Holly. Showed me 2 properties and gave me great advice on how to sort out bills, thank you.... Read more

4th Apr 2022 (2 years ago)

J Pearce

Terrible experience. Would not recommend even if desperate.... Read more

21st Feb 2022 (3 years ago)

E Morris

Jack was very helpful, great letting agency for students... Read more

Landlord

17th Feb 2022 (3 years ago)

R Durham

Had a great experience with Jack showing us a house, was very friendly and made the house viewing nice and easy... Read more

11th Feb 2022 (3 years ago)

Y Warner

Purple Frog are a great student property business who have helped me and my friends find accommodation within Selly Oak, Birmingham. Georgia has been an excellent help in finding us our third property for this academic year! She listened to our main requirements and found a few houses which were within our budget. Although we were worried we had all left it too late, Georgia was very helpful and quick with finding us a place! Would definitely recommend Purple Frog to any student!... Read more

Akash was really helpful and showed us around a variety of houses.... Read more

17th Nov 2021 (3 years ago)

D Heward

Jack was super helpful during the house viewings today, professional and polite.... Read more

14th Nov 2021 (3 years ago)

E Dixon

Akash was very helpful and pleasant and answered any questions that we had.... Read more

10th Nov 2021 (3 years ago)

Sxphiemay

Great friendly viewing from Holly, filled me with confidence about the process :)... Read more

6th Nov 2021 (3 years ago)

E doherty

Josh was very helpful, found our perfect house on our first day looking!... Read more

5th Nov 2021 (3 years ago)

A Duffin

Jack from purple frog was great, would highly recommend if given the option… very friendly and informative... Read more

3rd Nov 2021 (3 years ago)

B Dennis

Was supported by Hannah. She was super helpful and went above and beyond.... Read more

14th Oct 2021 (3 years ago)

J Corren

If you are forced to rent with Purple Frog (which I wouldn't recommend), ensure you photograph every square inch of the property when you move in, and after you've cleaned and vacated. Make any maintenance issues known immediately, and keep an evidential log of every communication you have with them. If not, you will not get your deposit back. We were charged for 1) A stain on the underside of a mattress that we never spotted throughout our tenancy 2) An alleged washer/dryer blockage we were never told about until they were charging us for it 3) and general cleaning of much of the property, in spite of our having cleaned it already within an inch of its life. Purple Frog are one of the biggest renters in Brum, and, chances are, you might be forced to rent with them. Just don't make the same mistakes we did.... Read more

Tenant

26th Oct 2020 (4 years ago)

M Amarachi

I've been with purple frog for just over a year and their service overall has been quite poor. They seem to make a lot of empty promises when it comes to resolving maintenance issues. In my case there has always issues with either staff unavailability or confusion with the contractors. Although, I encountered some helpful staff (rarely) for the most part my experience has been horrible and I WOULD NOT recommend Purple Frog to anyone. Purple Frog, sort yourselves out and do better.... Read more

Tenant

19th Oct 2020 (4 years ago)

N yazid

Mike has helped me to find videos for the rooms I wished for. Even though everything was last minute, gratefully I was able to get in on my day of arrival. Kudos to Mike and Abbey for escalating the process.... Read more

12th Oct 2020 (4 years ago)

A Higginson

Worst company I have ever dealt with. Constany chasing my partner for a payment in "arrears" whenever it was paid on day 1. Have now moved out of the property and still being chased for this payment a full year later. Also do not answer their phones at all. Probably the worst company I have had to deal with for anything.... Read more

6th Oct 2020 (4 years ago)

Anonymous Tenant

Poor service with respect to their Vision statement which is honestly a joke, have a read about about building relationships and just laugh. Don't expect any communication from them when you require guidance, assistance or help, but do expect the full Draconian rule instating by them, pay, pay, pay.... Read more

Tenant

5th Oct 2020 (4 years ago)

B ooga

this company is absolute trash the house i rented: no hot water when I moved in (in winter) broken washing machine broken kitchen table ( havent fixed for 4 months) and the staffs are terrible I have paid the full rent already and they suddenly increased the price and ask me for more money. They haven't return the deposit yet and ignored my email this is a scam... Read more

Tenant

26th Sep 2020 (4 years ago)

J Bell

Leaving this review for my brother! Literally a company that scams people out of their deposits... do not use them, they are completely unprofessional. Never have I ever been so disappointed in the service Me or my family members have received off anyone.... Read more

16th Sep 2020 (4 years ago)

T Brown

I made this review 9 months ago after some initial and in hindsight now at the end of my tenancy, I realise that this is completely justified. They were very slow to return deposits, and took advantage of us not taking detailed enough photos to charge us extortionate fees for cleaning (despite us spending a long time cleaning, and leaving the house in a far nicer condition than we found it) and deduct large amounts from our deposit, they changed the locks without telling the landlord so when he came to let us in once his key didn't work. Unfortunately I do not have enough evidence to pursue the deposit complaint further but really would not recommend this company. Student letting agents :/... Read more

Tenant

29th Aug 2020 (4 years ago)

A Watts

*AVOID* I would strongly recommend against using this letting agency (Birmingham branch). The property I moved in to was filthy; grease in the kitchen, mould all around the bathroom, nail clippings on the lounge carpet and previous tenants' junk in the cupboard. My housemate did a full condition check which was sent to them at the beginning of our tenancy. The only response back was about the broken lounge window - an immediate safety concern. Due to the contents of the tenancy agreement, we should have come into a clean property, commensurate of their inventory (of which I had to ask several times for and only received months after my tenancy began). There is no reason for this not to have been the case, bar laziness or incompetence on their behalf. They had two easy routes to ensuring a clean property; the use of the previous tenants' efforts, or the use of the previous tenants' deposits. If this was difficult due to a short turnaround in tenancies, then change your turnaround dates. It's simple, have a bit more pride in the service you're providing. After our complaint was not responded to during the entire course of the tenancy, PurpleFrog had the audacity to charge us for the cleaning of fellow tenants' rooms (bare in mind we were each on individual contracts with no legal access to another's room). This was also the case for the cleaning of the communal areas. Totalling a deposit deduction of approximately £70 each. Luckily, we all have dated video and photographic evidence that the property was left in a better state than it was when we arrived. It was clean by anybody else's standards, certainly excelling their own. As a final, quick note about the positive reviews on here, these are only to do with their responses prior to someone commencing their tenancy. They make sure to ask you for a review when you go for viewings, where they of course, couldn't do more for you in terms of punctual replies and assurances that their properties are worth the money you hand over to them. It is a real shame, a select few of the staff I met prior to my tenancy start seemed down to earth and friendly. I'm left a little dumbfounded that they're working for the company that they do.... Read more

Tenant

26th Aug 2020 (4 years ago)

L Isaac

I highly recommend to AVOID purple frog! Terrible experience from start to finish of tenancy.. house disgusting, unclean and full of previous tenants rubbish including a two page list of issues/ damages - took 3 months for purple clean the property and sort issues. Terrible service all year. Then have the cheek to withhold our deposit on finishing our tenancy, charging us extortionate amounts of money ‘cleaning’ charges when the property was left spotless. Most untrustworthy, money grabbers, AVIOD AT ALL CIRCUMSTANCES!... Read more

Tenant

23rd Aug 2020 (4 years ago)

N Blain

Took £140 from each tenant off deposit, with the bulk of the lost deposit being for basic cleaning. We left the house in a better state than we found it in. When we arrived rooms still had rubbish, lights were broken, rubbish swept under the sofa, used condoms left on the fridge. We weren't too mad about this as we just cleaned it ourselves but to see that we are being charged when we left it in a cleaner state makes us think that we are being taken advantage of. When we contact purple frog via email or calling to dispute this, we get no response for a long period of time. Would highly recommend not using purple frog as they were also slow to help out with problems throughout the year's tenancy.... Read more

Tenant

12th Aug 2020 (4 years ago)

G Kalyan

Nice hospitality by Hayley Roe... Read more

7th Aug 2020 (4 years ago)

A silva

Avoid at all costs! They handled our rents incorrectly, staff were condescending, unjust deposit deductions! Avoid the hassle and use a different letting agency... Read more

Landlord

3rd Aug 2020 (4 years ago)

A ridsdale15

Maisie Gould at Purple Frog helped us throughout our year's tenancy with them. She was our go-to to email when we had a problem, and her understanding and clarity made our experience with Purple Frog very good. Thanks Maisie :)... Read more

Tenant

30th Jul 2020 (4 years ago)

A Gord

Irresponsible dishonest staff... I transferred them £174 in Feb 2020 as the administration fee for a student flat in B'ham and due to Covid-19 Pandemic, I was forced to cancel my contract by the UK Government. But, they did not refund this amount and gave me some excuses such as its in the governments deposit schemes or this money is to take the room off the market although I was promised full refund. This company is a fraud and a lie. Don't even get near them....... Read more

6th Jun 2020 (4 years ago)

A Kk

Leah Wyre Hayley Roe... Read more

2nd Jun 2020 (4 years ago)

P B

They sublet let horrendous properties into overcrowded HMO’s, the maintenance people are extremely rude and offensive, property and grounds are in appalling condition with rubbish dumped, rats visiting etc. I presume they sublet so they have can have this cuddly frog front, don't fall for it. Please consider using a proper agency. RESPONSE TO THE RESPONSE - I have to live next to one of your disgusting properties, the tenants (6 in 3 bed) don't consider purple frog as the agent but the landlord insists you are, I don’t need any conversation with you, it’s obvious it’s a sublet. Its only a matter of time before the government passes law to deal with slum agents and landlords…... Read more

19th May 2020 (4 years ago)

D Littig

Unfortunately, I had come across with this agency. I could write a long story but I will concentrate only in the main points. I have rented a one bed flat with them and I am a professional worker. First of all, after one month I moved in, they already contacted me asking if I was going to have the property for the next year otherwise they would advertise the house. They advertised the house with 10 months for my contract to end, since I didn't want to confirm 10 months in advance whether I was going to renew the contract. At the same time, I did not have hot water in the tabs and after complaining constantly, around the third (maybe more) time the engineer went to look at it I wanted to be present. He advised me that the boiler needed to be changed because was not working properly, but they need to contact the landlord first, after that they solved the problem with the hot water (after around 3 months). At the end of my contract they charged me £40 for each time that the engineer attended the house, because according to them the boiler was not broken... I was really irritated, I spent hours trying to solve the problem myself and contacting them with regards to this, for having to pay for something essential that they should have provided and on top of it telling me that it was not broken, and I was lying?! Like I have nothing else to do, and I enjoy myself chasing them up and making it up that I didn't have hot water ... In addition, of course many other charges that they came up with to avoid returning the deposit, such as charging around £200 because the platform bed frame was in a poor condition. DO NOT GET A CONTRACT WITH THEM to avoid disappointments, or make sure you to check also the platform bed frame before you move in.... Read more

Tenant

23rd Mar 2020 (4 years ago)

Cl_hughes

Great help and clarification with Leah on the online chat. Property viewing with Ashleigh was great, she made me feel very comfortable and helped hugely with my decision.... Read more

4th Mar 2020 (5 years ago)

E Dimalanta

Abbey was great and was thoroughly helpful in helping me find a new accommodation for next year :) definitely would recommend Purple Frog for people looking for accommodations... Read more

Tenant

4th Mar 2020 (5 years ago)

U Ghanti

Abbey was such a lovely person who helped us greatly around the house viewing. Thank You Abbey :)... Read more

3rd Mar 2020 (5 years ago)

A Gregory-Youngson

Abbey was lovely and helpful and answered all our questions!... Read more

1st Mar 2020 (5 years ago)

T

Quick, friendly service from Beckie.... Read more

29th Feb 2020 (5 years ago)

Kuma

Tried to book viewings from them and the experience was horrible. Wasted hours calling them and still did't get the viewing booked.... Read more

27th Feb 2020 (5 years ago)

J Wallbridge

Great service from Leah, quick responses and went from viewing the house to signing the contract very quickly!... Read more

Tenant

11th Feb 2020 (5 years ago)

F Omonuwa

Abbey was great she helped us look at houses and drove us from location to location.... Read more

8th Feb 2020 (5 years ago)

K Aluko

Kate was great giving the tour... Read more

7th Feb 2020 (5 years ago)

B Hussain

Leah Wyre has recently taken over as my tenancy manager and has been providing a fantastic service. Communication has been frequent, with regular progress updates and if I need to make any amendments Leah has been very proactive with them. Thanks for your help!! Once my tenancies are underway I’ve also been looked after by Ben Holdnall who has gone above and beyond helping me with maintenance and sorting niggling snags that my builder was shying away from, another member of the team who has been fantastic, amongst the others.... Read more

Landlord

6th Feb 2020 (5 years ago)

T Oweisana

Leah was so helpful when I contacted Purple Frog. She made sure to efficiently field all my queries and was really patient with me. As a student, this made my life so much easier and helped reassure me.... Read more

Tenant

6th Feb 2020 (5 years ago)

S Lonsdale

Leah was very helpful and gave quick responses. Would definitely recommend purple frog!... Read more

4th Feb 2020 (5 years ago)

Mwabi

Leah was helpful... Read more

31st Jan 2020 (5 years ago)

M Franco

Quick response to my enquiry, thanks leah :)... Read more

29th Jan 2020 (5 years ago)

C Poultrinier

I would recommend purple frog to students looking for accomodation. They were really welcoming and made it really easy for me to move in right away. I was dealing with Abbey for the viewing and she was great at trying to make things work for me.... Read more

Tenant

16th Jan 2020 (5 years ago)

M Ukeji

Leah replied quickly and was so helpful in answering my questions.... Read more

16th Jan 2020 (5 years ago)

E Jasmine

It was a great experience...Abbey was very nice and really helped ...????????... Read more

15th Jan 2020 (5 years ago)

M Gricius

Leah Wyre, was very quick in her responses. Dealt with my concerns efficiently.... Read more

14th Jan 2020 (5 years ago)

C Carparelli

The customer service from the purple frog team - especially from Leah - was very clear and helpful! Would recommend!... Read more

6th Jan 2020 (5 years ago)

L Shahin

Even though my house manager is not at work due to the Christmas period Leah was able to point me in the right direction and answer all my queries... Read more

Tenant

24th Dec 2019 (5 years ago)

R Garnett

Landlords, Students & Parents beware, service from this agent is below acceptable levels in all areas. Every encounter is an expensive and time consuming mistake. One star is applied as zero is not a minimum.... Read more

20th Dec 2019 (5 years ago)

H (Essential)

Great overall experience. Polite knowledgable and speedy Customer Service, very helpful staff, especially Emma Bradley who was particularly helpful. Would recommend purple frog.... Read more

13th Dec 2019 (5 years ago)

E Jones

Thank you to Kate who showed us our dream house. We’re in love thank you!... Read more

11th Dec 2019 (5 years ago)

A Hodgins

Kate was extremely helpful and so honest! Thank you very much for helping us find a house:)... Read more

5th Dec 2019 (5 years ago)

F Atkinson

29th Nov 2019 (5 years ago)

T Smith

100% would recommend purple frog to any students looking for accommodation, went through them myself when selecting a student house and they have been brilliant the entire way through, one individual Leah even provided an extension in contract signage due to myself having guarantor issues. Other staff members were also extremely helpful on matters such as deposit payments where myself and another friend were charged an extra £400, even though this was not their responsibility to deal with they fought to get our money back.... Read more

Tenant

28th Nov 2019 (5 years ago)

J Bingham

Very good service, Alex was an excellent and knowledgeable tour guide.... Read more

28th Nov 2019 (5 years ago)

A James

Leah has helped me and my house mates with excellent services. Thank you ??... Read more

27th Nov 2019 (5 years ago)

Tenant

10th Sep 2019 (5 years ago)

R Doughty

Leah from Purple frog had given me great help!... Read more

9th Sep 2019 (5 years ago)

B Teibowei

Leah you have been an amazing assist to me over the past few days , helping me through the housihand process. You made it really straight forward for me so I can move into the property successfully. Thanks for your help... Read more

Tenant

7th Sep 2019 (5 years ago)

E Woakes

Sophie was an absolute star.... Read more

29th Aug 2019 (5 years ago)

A Melinda

Emma-Leigh was extremely helpful with my queries and had them sorted out immediately. She was very friendly and polite on the phone ^_^... Read more

28th Aug 2019 (5 years ago)

A Singley

I moved into my flat last week and found it clean and well-fitted. Marni responded to my maintenance inquiries quickly with efficiency that provided me with much appreciated additional storage.... Read more

Tenant

15th Aug 2019 (5 years ago)

B Lovatt

Emma-Leigh has been a really great help with sorting our house’s deposits, she was very efficient and polite when discussing our queries. Thank you! :)... Read more

Tenant

15th Aug 2019 (5 years ago)

S Saponari

Helpful and professional. I talked with Hannah, who took care of me during the choise of the house and during the operations of reservation of the room and arrangement of the contract and I have nothing to say about her besides that she has been really nice and precise in her job. Sophie showed me the houses and again I have been satisfacted by her availability. Good job, five stars!... Read more

Tenant

14th Aug 2019 (5 years ago)

M priiya

I rented a property from Purple frog for this summer. The agency was really helpful specially Leah Wyre who has dealing with my personal queries and paper work. My experience was great as she was very sweet and very prompt to reply! There was effective communication which helped me to solve a lot of problem.... Read more

Tenant

9th Aug 2019 (5 years ago)

C Collins

was assisted by Leah Wyre. Her patience and service delivery was astoundingly one of the best and her willingness to help was superb.... Read more

7th Aug 2019 (5 years ago)

J Feron

Leah was helpful... Read more

7th Aug 2019 (5 years ago)

A Esquivel

Beckie gave me a great service, always clearing my doubts.... Read more

6th Jun 2019 (5 years ago)

L N3

Jemma at Purple Frog was very informative and super friendly.... Read more

4th Jun 2019 (5 years ago)

M Jordan

I had a great experience arranging accommodation with Leah. She was very professional and patient despite a few hold ups on my side of things, and very informative and friendly. Would definitely recommend purple frog for the affordable properties and professional service!... Read more

Tenant

29th May 2019 (5 years ago)

L Moron

I highly recommend Purplefrog for students who are looking for accommodation in Birmingham. Leah Wyre, the person who take care of me via the website's chat portal, was very reliable and efficient. I got my booking accommodation in less than an hour. :D :D... Read more

Tenant

24th May 2019 (5 years ago)

D Nikolov

Very happy with the service I received from Chloe over the last few days. Efficient, polite and helpful, with personal touch. Thank you!... Read more

23rd May 2019 (5 years ago)

V Critou

I am writing a review for the help I received from Leah as she helped me over our live chat.... Read more

10th May 2019 (5 years ago)

D Bray

Leah has been very helpful sorting us out as a bills included property.... Read more

Tenant

10th May 2019 (5 years ago)

C Debrah

Leah was very polite and helpful... Read more

10th May 2019 (5 years ago)

H Agent

Very efficient service received from Beckie - thank you!... Read more

3rd May 2019 (5 years ago)

K Bertram

Thank you Marni! Everything has been sorted so quickly and with such a good job.... Read more

1st May 2019 (5 years ago)

K Ogunledun

Initially called purple frog and was kindly greeted by Leah in the lettings department. We then exchanged emails and she managed to book in 5 viewings for me with no hassle at all. I am pleased with my service today and am looking forward to possibly taking my first accommodation with this company. Special thanks to Leah’s service today... Read more

Tenant

30th Apr 2019 (5 years ago)

J b

Lovely staff... Read more

27th Apr 2019 (5 years ago)

H Joseph

Thankyou for all of your help leah :)... Read more

25th Apr 2019 (5 years ago)

R Kumar

Beckie was extremely helpful in solving my problem... Read more

10th Apr 2019 (5 years ago)

S Beszant

Leah was really helpful and sent me the information i needed withing 5 minutes... Read more

5th Apr 2019 (5 years ago)

J spenceley

Beckie was super helpful and patient with my queries.... Read more

3rd Apr 2019 (5 years ago)

K Phillips

Thanks Leah.... Read more

2nd Apr 2019 (5 years ago)

I’ve been in contact with Leah wyre from lettings through email who has answered all my queries and directed me in the right path to finding a suited student accommodation.... Read more

4th Mar 2019 (6 years ago)

Z Wang

Thanks for all the service and help, Beckie was especially very very helpful and kind.... Read more

28th Feb 2019 (6 years ago)

M Rink

I have to adjust a previous rating that I gave to the company. In general I was treated quite negligent, the agents were unhelpful and uninformed. Arranged appointments were not met and general customer care is not really a priority it seems.... Read more

26th Feb 2019 (6 years ago)

L

Very slow at doing maintenance, don't really seem to care much about issues with your house even when they are quite serious, complaining does not seem to achieve anything, often tell you they are coming to fix something then don't or do half a job then don't come back until you remind them they haven't finished... Read more

Tenant

25th Feb 2019 (6 years ago)

S Stanici

PurpleFrog is a great letting company! I am very grateful for Beckie, Michael and Claire that helped me with the tenancy!... Read more

Tenant

21st Feb 2019 (6 years ago)

T Awan

My best experiences have been with Josh for his outstanding service. You can feel a genuine care through his efficient and diligent work. I am so happy to have Josh Brighton as my account manager! Thank you for everything you do.... Read more

11th Feb 2019 (6 years ago)

M Beck

Leah was great at answering all my questions. Happy with her service.... Read more

17th Jan 2019 (6 years ago)

W Hebron

Leah was very helpful when I joined live chat this morning, and now I cannot wait to book a viewing to see the property now all my questions have been answered. Thank you... Read more

11th Jan 2019 (6 years ago)

C Corbey

I had a great experience with Purple Frog which my flat mates can all also agree with. We had Leah helping us throughout the whole process and supported us with any of our needs! Definitely recommend.... Read more

8th Jan 2019 (6 years ago)

A Dhanjal

When first moving into our rented property it looked very different compared to our initial viewing. The property was not cleaned at all and my housemate even found a used needle in his room. We later found out that we were shown the wrong garden during our house viewing. Later in the year after finding several problems with a property we sent multiple emails to maintenance to deal with the issues but we rarely got a reply. Staff are unprofessional and don't get back to you, even after requesting callbacks so you often have to chase them. House viewings are always arranged at very short notice. One house viewing was arranging but no one showed up without notifying us which is incredibly unprofessional. So far they are the worst landlords that I have rented from. I would steer clear of purple frog unless you enjoy putting yourself in stressful situations.... Read more

Tenant

28th Dec 2018 (6 years ago)

R Larbey

One of the key letting agencies in Selly Oak... Read more

Landlord

15th Dec 2018 (6 years ago)

C Guy

Almost impossible to get the deposits transferred that students have paid to them. I have had to pay to protect a deposit that I have not received. A very difficult company to deal with administratively. (Christine landlord)... Read more

Landlord

10th Dec 2018 (6 years ago)

M Hurley

viewings are easily booked through live chat , happy with my service today from Leah Wyre.... Read more

5th Dec 2018 (6 years ago)

K Murray

Thanks to leah from lettings I managed to request viewings within seconds!... Read more

4th Dec 2018 (6 years ago)

B Wadley

Me and my housemates spoke with Leah Wyre via phone call and are pleased with the service today as she was very helpful and was able to extend a deadline we had been stressing over. very quick and helpful process, would recommend Purple frog for Students... Read more

Tenant

3rd Dec 2018 (6 years ago)

A Leys

Unbelievable agency and completely useless! After reading a few of the other reviews it's clear that these people don't know what they are doing! Avoid like the plague and don't let them ruin your uni experience.... Read more

Tenant

27th Nov 2018 (6 years ago)

R Willis

Leah arranged for me to view a property I’m interested in and was very quick and helpful... Read more

27th Nov 2018 (6 years ago)

J Mather

Purple frog take deposits and refuse to give it back at the end of a tenancy. They withhold a certain percentage and then refuse to give any evidence to support the charges. When trying to dispute with them they do not answer emails and hide behind a lead tenancy clause which means that only the lead tenant can take up the issues. If the lead tenant can't be bothered then everyone else in the household has not way to dispute. Simply wrong and a way to put another barrier to prevent repaying in full. Just have a look at their other reviews which say the same. They get good reviews for showing tenant around, but bad reviews at the end of a tenancy.... Read more

Tenant

1st Nov 2018 (6 years ago)

L Liu

For all the years I have known these guys, they have always been a genuine organization, yes they make mistakes, yes maybe sometimes there are flaws in the ways they work, but everyone does. But over the years, they never stopped looking ways to improve, to change, to make things easier for people and that is admirable.... Read more

23rd Sep 2018 (6 years ago)

E Richardson

Worse company I have ever dealt with. If you want nothing but hassle and loss of money Purple frog are the people to deal with. Living in a property with 100 mice running around and they do nothing about it until you refuse to pay rent. The workers are useless and nobody had a clue. You get told the contact is bills included then get told you owe them over £800 between 6 of you even though 8 people lived in the house. But they still haven't sent proof as requested in June. I moved out in June and still haven't received my deposit back when speaking with them, they advise they can't do anything until we sort the council tax which we all have but won't help us in any way contacting council tax even thought the account is in the landlords name! People in the finance team are rude and unfortunately make up lies regarding con Personally I'd avoid PURPLE FROG if I would have known the headache of going with PF, I defo wouldn't have.... Read more

Tenant

19th Sep 2018 (6 years ago)

L Rudkin

Repairs throughout the year were often difficult to obtain quickly — in particular our broken microwave and damaged beds. I’d give a 1.5 rating if possible because some repairs were done and were helpful. The low rating has been given because, more importantly than during our tenancy, we are currently undergoing an absolutely ludicrous process in which to get our deposit back. Told us they had not recieved proof of final bills when they had, did not respond for days on end, had a totally unhelpful attitude. They refuse to tell us if there have been any charges taken out of our deposit until they have given it back to us, even though this will further lengthen the process of getting the full amount back for both us and them. It has gotten to the point where we have had to tell them we will eventually be seeking legal advice. I would definitely avoid unless you fancy a nearly 4 month wait for your deposit back — which is what we are currenty facing.... Read more

Tenant

17th Sep 2018 (6 years ago)

M Maria

Is been 2 months and i haven't received my deposit back and needer my house mate. They find excuses and say they wait response from council tax. The accomodation was ok .... Read more

Tenant

27th Aug 2018 (6 years ago)

D Ashley

I have found Akash and Purple Frog Property to be very professional and helpful in our companies search for rental opportunities across Birmingham. Viewings have been arranged and completed swiftly with little fuss and all information requested has been provided. I would highly recommend Purple Frog Property to anyone.... Read more

14th Aug 2018 (6 years ago)

T H

Based on our experience, If you want to find an honest and trustworthy agency, Purple Frog should not be on the list. Especially when you are the tenant. They used fake pics and lied to us when we were asking our deposit back. They insisted that we broke the freezer drawers and emailed us the following first two photos(shown as the attached photos). They claimed them as the proof that we damaged the drawers and they said the photos were taken on our check out date. But luckily, one of my roommates took a photo of the drawers when the inspector were inspecting the property with us(shown as the third attached photo, the date has been circled). After we emailed this photo to them, they finally agreed to waive this hilarious extra charge. But they never said sorry and neither any reasonable explanation about those fake photos that they had been using to charge us extra money. It took nearly 3 months for them to pay back the deposit, which was promised 28 days by them. We tried to contact them by emails and calls many times after the first 28 days. But what we heard back from them was that the people in charge of this were on vacation. After their staff finally finished the vacation, I called them at least three times to ask for the statement. Every time they promised it would be given by that day, but we never received it until another month later. It took them 3 months to write the statement, but there were still many mistakes, including the extra charge for the "broken drawers", mistaking occupiers of different rooms, and many other extra charges which were not on the check-out inspection form that we had signed with the inspector. Once again, if you are looking for an honest and trustworthy agency, which helps you find a place to settle down and avoid unreasonable charges when checking out, you have come to the wrong place. Just skip this one and get to somewhere else better.... Read more

Tenant

24th Jul 2018 (6 years ago)

M Fenton

Its taken a long time to get to this point. As a parent and Guarantor of a Student in property in Edgebaston managed by Purple Frog Selly Oak. I am utterly disgusted in several aspects of this branch. They seemed very aggressive at the start in getting the forms completed and returned. It seemed very rushed. I put this down to the disorganisation of my daughter and her flat mates. Now I see the rush to get 4 inexperienced students into a home that is not fit to live in. From the start the property was infested with mice, which actaully run under the beds and get in laundry with you in the room. There are leaks in the roof that have damaged property. My daughter has complained constantly and had little or no joy from Purple Frog in response. £400+ a month for one room in an all inclusive rent in a property so is a slumlord levels of return. Today I received a `FINAL WARNING` email saying my daughter is in arrears - which is interesting as the last contact was January. The warning states PAY TODAY or its passed to a debt collector. Shockingly aggressive and upsetting tactics, I am so angry right now, of their absolute lack process. I have also received a call from a member of staff, who is rude, obnoxious and deaf to your needs. They are only interest in money BE WARNED PARENTS AND STUDENTS ALIKE RENT PROPERTIES THAT YOUR STUDENT UNION RECOMMEND. THESE ARE SHOCKINGLY POOR IN CUSTOMER SERVICE AND ACCEPTANCE OF THEIR RESPONSIBILITIES. I will lodge an ombudsman complaint.... Read more

Tenant

16th Jul 2018 (6 years ago)

B Jackson

Aweful service from this company. Signed a contract with bills included decided not to inform us to till the week before we had to move in that we have to sort our own bill due to some nonsense with the landlord. Also need to employ staff to answer the phone who know what they are talking about and don't sound like there straight out of school.... Read more

I'm very disappointed with PurpleFrog's service. They are very disorganized; a lot of "chasing-up" is required for them to follow through with what they said they would do. Our experiences include: 1) Taking multiple e-mails and two months for them to organize maintenance workers to sort out issues we have been repeatedly addressing to them. 2) One month delay to the instructions on how deposits are refunded. Communication with them on this regard has been slow and painful. 3) Sending many, unspecific and therefore pointless e-mails, which will spam your inbox. None of them, however, deal with your real issues. If it weren't for the fact that most of the properties nearby the university are let by PurpleFrog, I would avoid them every time!... Read more

Tenant

11th Sep 2017 (7 years ago)

C Obinna

I had a wonderful and very friendly yet professional experience. The property was fantastic and so was the staff...Akash Nabi who showed me around did a lovely job and even took me back to view the property one more time despite his busy schedule that day...I rate Purple frog and I'd recommend it to anybody interested in houses that are very comfortable yet also affordable...there's something for everyone on Purple Frog ????... Read more

6th Sep 2017 (7 years ago)

S l

Akash provided excellent service, with charisma lovely to have him show me around... Read more

6th Sep 2017 (7 years ago)

S preece

Couldn't recommend enough this student property agency! I had my viewings with akash, he was so helpful answering all my questions made choosing a property to rent super easy!... Read more

Tenant

6th Sep 2017 (7 years ago)

U Uhegbu

The staff were very understanding and considerate. I recommend them highly.... Read more

6th Sep 2017 (7 years ago)

K Thiy

For my house viewing I had Akash to show me around a couple of houses for a university accommodation which would be best for me to stay in next year. He was very helpful and answered all my questions I needed to know. He was very comfortable to speak with and as I dont know the area very well he made me feel very positive to when I move into my new accommodation that I will be living in this year.... Read more

Tenant

22nd Aug 2017 (7 years ago)

D grillo

My experience with Purple Frog was nothing short of excellent. My lettings negotiator Akash Nabi was particularly approachable as well as informative when helping me make my decisions. I would recommend to all.... Read more

Landlord

23rd May 2017 (7 years ago)

M Wallace

My experience today was amazing. Good explanation on houses. I had a man named Akash Nabi who was recpetive, able to answer all my questons. Very helpful.... Read more

29th Mar 2017 (7 years ago)

A Iqbal

Akash has been really helpful and patient with me in arranging a viewing for a house. I was doing my placement year and had to come to Birmingham from Surrey just for the viewing. He understood my problem and helped me arranging my viewing.... Read more

19th Mar 2017 (7 years ago)

S G

Very helpful and friendly- 10/10 service!... Read more

13th Mar 2017 (8 years ago)

R Laker

great property advice, very approachable staff, would highly recommend ????????... Read more

3rd Mar 2017 (8 years ago)

P Gray

Great property advice about our flappy bottomed fence. They've never failed to deliver.... Read more

3rd Mar 2017 (8 years ago)

P Horrox

These people have no idea what they are doing. Constantly losing paperwork requiring more extra work for you and giving out contradictory and misleading information about your property... Read more

2nd Feb 2017 (8 years ago)

C Thompson

If I was a comedian this company would be one of my jokes Please tell me where you train your staff, I want to shut it down immediately. 0/5 should be an option for this business. In fact, Purple Frog is not a business, it is an absolute farce. Having found a house we like we were told time and again that the 'letting agent' (if they can be called that...) would phone us back. Nothing. On Monday we tried one final time and YES! We were confirmed the house! Having received an email of confirmation and paid the necessary fees, we were ready for our new house! But wait... Purple Frog had other ideas. Wednesday morning comes and suddenly we no longer have the house!! We had paid and been given confirmation, yet were suddenly denied, leaving us up the proverbial creek, with no paddle... If the house had not been available, totally understandable. But the fact that the staff at Purple Frog guaranteed us this house with clearly no backing makes me wonder if this was a staff member at all! My only explanation is that it was 'bring your child to work day', and his kid picked up the phone. Surely no professional could make such a stupid mistake? So, if you want a house, I recommend doing what I did: go somewhere else.... Read more

Tenant

24th Nov 2016 (8 years ago)

M Luo

(Translated by Google) It is really disappointing for the staff who are working for selly oak office. It is been five mouths that we finished the contract abd I paid very bills,I still cannot get my deposit. They are really irresponsible and unreasonable. As a student who do Not have a job,that mount ofmoney is really important for me. but it’s a natural lesson, Chinese people should never be deceived, let alone find you renting a Chinese second landlord, so-called Xiyingzi, who reads PHD materials at the University of Alberta, is a rogue. He rents a public room privately and lie to us as a ghost of the intermediary. He refuses to refund the deposit. It seems that the quality is not directly related to the academic qualification. I hope that you will rely on this money. Great Fortune, "I wish you a happy family to die"!!!) (Original) It is really disappointing for the staff who are working for selly oak office. It is been five mouths that we finished the contract abd I paid very bills?I still cannot get my deposit. They are really irresponsible and unreasonable. As a student who do not have a job?that mount ofmoney is really important for me. but it seams they do not care about that. ???????????????????????????????????????????PHD?????????????????????????????????????????????????????????????????“????????”????... Read more

5th Nov 2016 (8 years ago)

W Pratama

The choices of property was not much, but okay for the selly oak area.... Read more

15th Sep 2016 (8 years ago)

A Hollands

With them during 2015 to 2016 (july) and they were good, all considered. This year they've been very prompt (next day) for maintenance and other queries.... Read more

Tenant

18th Jul 2016 (8 years ago)

the worst... Read more

11th Aug 2015 (9 years ago)

J Shotton

I've been a tenant with Purple Frog for three years now - they're great! Their staff are very friendly and approachable, and any queries that I've had have always been answered quickly. I would definitely recommend Purple Frog - they have made the past three years really easy!... Read more

Tenant

21st Jul 2015 (9 years ago)

J Horton

Very happy with Purple Frog. They have been managing my properties for over 5 years. They know Selly Oak really well, get great tenants, communicate well and sort any issues quickly. Keep it up!... Read more

Landlord

11th Mar 2015 (10 years ago)

P Wood

I am a landlord with 4 properties in Selly Oak and Selly Park and have used Purple Frog for the last 3-4 years for both lettings and management. I have found them to be excellent & unlike many agents actually care about keeping students happy. They are generally very good and efficient. Occasionally they get overloaded at peak times but overall - and relative to other agents I'm very happy.... Read more

Landlord

3rd Sep 2012 (12 years ago)

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