D Stewart
I can't recommend Kyle and the team at Riverside highly enough, if you are looking for a first class Estate Agent in the Hull area then use Riverside. In my dealings in my recent move Riverside handled everything in a personal and professional way , they are interested in you and not just the sale.
Thank you to all at Riverside.... Read more
16th Nov 2024 (10 weeks ago)
S Meadows
Kyle was brilliant from start to finish with our house sale. He went above and beyond time and time again to help us. Would highly recommend.... Read more
Seller
4th Nov 2024 (12 weeks ago)
L Cleverley
We just sold a flat with Riverside. I've never got an offer on a property so quickly. Kyle found a buyer within a few days of our instruction for the full asking price. Kyle is a great guy and very professional. We would highly recommend.... Read more
Buyer
1st Nov 2024 (12 weeks ago)
H Ewart
Brilliant from start to finish! Kyle was excellent in advising me and guiding me through the sale of my property... we needed a quick sale and Kyle helped us receive an offer in under a week! Wouldn't hesitate to recommend, a great family business. All the best, Hannah... Read more
Seller
28th Oct 2024 (13 weeks ago)
T Abbott
Great experience buying a house through Riverside! Highly recommend... Read more
Buyer
16th Oct 2024 (14 weeks ago)
S Ward
Riverside have just sold a family property at an incredibly stressful time for us, I can not recommend them highly enough, very impressive from booking the valuation to completion.
The house had previously sat with the “leading agent in the area” who had told me “if they couldn’t sell it nobody would” Needless to say they didn’t sell it which isn’t surprising with the service levels they offer. Once it was on the market they seemed to do nothing, no communication until I said I was changing agent, they then managed to find several viewers who surprisingly were not suitable.
I had requested several agents value the property, Kyle’s valuation was in line with others but when I called the office to discuss it Ciara came across as interested, knowledgeable of the house, area and market. That is the main reason we instructed Riverside.
Throughout the process of viewings, offers etc the communication has been great as you would hope for, instant and always either able to get hold of one of the team or received a call back quickly, same with email communication.
Thank you and best wishes Kyle, Ciara and Glenda, as I said I can not recommend your company highly enough.
n.b. I was an estate agent for many years in another city so expectations were very high!... Read more
Seller
26th Sep 2024 (17 weeks ago)
H Cook
Kyle has been absolutely AMAZING in selling our property.
He absolutely went above and beyond what we expected from our estate agent.
He was so invested and really wanted to see a successful sale for us.
Even once we had sold, he made sure to chase the progression weekly, and when other estate agents may not prioritise, Kyle made sure to escalate any of our concerns and get us to exchange quickly.
I would 100% recommend Kyle and the team, for a really personable, professional and 5* service.... Read more
Seller
2nd Sep 2024 (21 weeks ago)
J S
Out of many estate agents in the area we decided to go with Riverside as their working is quite straightforward. Also their fees are reasonable
Procedure wise they are very thorough and keep the client ie seller informed at every step of the process
Kyle did a wonderful job by preparing the property advertisement portfolio and then carried out the viewings also informing us the views of the interested parties
Kyle personally is a thorough gentleman and is approachable through emails
Overall good experience and satisfied with the service provided.
Will recommend anyone deciding to sell at Victoria docks especially.... Read more
Seller
24th Aug 2024 (22 weeks ago)
H Bielby
Kyle and the team are amazing. Kyle went above and beyond to help us with the sale of our house. We have a daughter with learning disabilities, and she would have struggled being there whilst people viewed our house. Therefore Kyle did all our viewings for us. Nothing was too much trouble, and he worked so hard to help us in any way he could. He was so friendly and professional and always kept us informed of everything. In the final stages of our sale and purchase, he was a real advocate and chased things for us. I can't recommend enough- thank you Kyle! ????... Read more
Seller
21st Aug 2024 (22 weeks ago)
K Ford
Very unprofessional, we had a house viewing, and the agent didn't come and didn't tell the home owner we were going .we rang them to find out if they were coming, no answer .
to the reply below my comment . You didn't send me an email or rang me, and if the seller did accept an offer on the house, tell me instead of saying to my make another viewing. So stop talking rubbish!!!... Read more
22nd May 2024 (8 mo. ago)
E Ltd
Fabulous estate agent to work with, cannot recommend them highly enough for their proactive approach and professionalism.... Read more
25th Mar 2024 (9 mo. ago)
C Cat
Very unprofessional. Just had 2 Riverside vans parked outside our home, obviously contractors who were sent to do house waste removal at 1 of their properties.
If your going to hire contractors who think its perfectly acceptable for half a dozen blokes to stand around having a hillbilly party in the street while only 1 of the lads is actually doing any real work then maybe plastering your logo across the side of the van they're using as a portable stereo isnt the best idea.... Read more
8th Nov 2023 (1 year ago)
G Atkinson
Would highly recommend Riverside properties. We were absolutely delighted to get the full asking price in a difficult market within days of the property listing! Kyle has gone above and beyond throughout the sale and kept the chain together by keeping everyone updated. Can’t thank him enough... Read more
Seller
7th Oct 2023 (1 year ago)
S Geekie
Sold my property with Riverside property
Very helpful, would use again first class service... Read more
Seller
4th Oct 2023 (1 year ago)
R Garrett
I can't recommend Kyle enough! He was extremely reliable throughout the whole process of our house move. Kyle truly went above and beyond. Thank you!!! ????????... Read more
27th Sep 2023 (1 year ago)
Y Adam
Throughout the buying process (Near completion), Kyle and the team went above and beyond to ensure a smooth and stress-free experience. They coordinated with other parties involved, such as solicitors, and kept me updated regularly on the progress. They were proactive in resolving any issues that arose, and I felt confident that I was in good hands.
I was impressed by the Kyle’s excellent communication and responsiveness. They promptly answered all my questions and provided clear and detailed information about all my questions. They understood my requirements and priorities and consistently provided relevant and suitable options for me to consider.
Overall, I am extremely satisfied with the service provided by Riverside. Their professionalism, expertise, and genuine care for their clients make them stand out in the industry. I highly recommend their services to anyone looking to do business with them, as they ensured a seamless and enjoyable experience from start to finish.... Read more
Buyer
9th Sep 2023 (1 year ago)
M Portlock
Recently had the pleasure of meeting Kyle at a viewing. Very professional and knowledgeable. Wouldn’t hesitate to use Riverside to sell my property in the future!... Read more
5th May 2023 (1 year ago)
J Ismail
Initially i had a positive impression - booked 2 viewings in city centre and the agent who showed me around was professional.
But everything fell apart afterwards. I submitted the application for one of the flats by email and never received any reply. I followed this up with 2 phones calls, to be promised they were reviewing the applications, and again never received any answer. Next thing, I found on the website was that the flat had been let.
It is understandable that you could not accept every application but at least communicate! Finding a new place to live is stressful enough, and to deal with estate agent with poor communication like you is not helpful at all. I hope you improve your communication with potential future customers.... Read more
5th Feb 2023 (1 year ago)
B Alsuhibi
Could be improved especially the stuff... Read more
18th Oct 2022 (2 years ago)
A Fahad
Unfortunately, I went to , Riverside, office and the reception was very bad in terms of respect. They treated me as if I was not wanted in the hull, and they don’t accept university students, and they put incapacitating requests,even when I am a sponsored student they say you need a working guarantorand last year they didn’t Want these kind of inquiry and that because I was treated so bad and the colleagues was saying Hull doesn’t want you guys and she was referencing to that Kuwaiti students Qatari students and the Nigeria students how unfortunate that she said you’re not welcome here and we came long way from home to learn in the University and to find a place that we can live in I was treated bad away from my family and I came here just to study and have a bright future
So is this the way to deal with ?learners students in hull... Read more
18th Oct 2022 (2 years ago)
F Aljbili
I am a student at Hull University, I have called the office many times for different properties to rent but they kept saying that the landlords do not want student, do the landlords even know what's you doing?. I visited the office as I met a member of their staff where she said " Hull doesn't want you ". The worst thing I've ever heard since my arrival in the UK.... Read more
18th Oct 2022 (2 years ago)
L Smith
I recently rented a property through riverside and throughout my tenancy I always made my rent payments on time and in a months advance. I handed in my notice recently with the 4 weeks agreed notice as in my contract. Upon leaving the property and handing in my keys there was never any mention of money owed and all seemed fine. However, approx 5 days later after handing in my keys I received a phone call saying I owed money to the sum of £1100 (2 months rent). This caused issues in riverside releasing my bond which i had initially paid when moving in to the property. I had to send proof of bank statements and numerous phone calls and emails had to be sent all whilst working due to their own incompetence. Eventually the matter was resolved, they had not allocated the payments correctly which made it appear that I was 2 months behind on the rent account which was simply not true. This caused lots of stress and worry on my part through no fault of my own and I was made to feel like I was in the wrong to the point where I even started to doubt myself even though the transactions were on my bank statements. I’ll never rent a property from riverside again and if anyone does I strongly recommend you get proof of every transaction you ever make to save yourself the time, hassle and stress that they caused me.... Read more
Tenant
16th Aug 2022 (2 years ago)
K Reed
Lovely people, very helpful. I was a first time buyer and they answered all my questions and helped me through it.... Read more
Buyer
31st Jul 2022 (2 years ago)
R Graywahl
Booked appointment for rental/valuation 16:00 8/6/22. Clean house and prepare for photos/take time off work. Gets to 16:30 - ring up. Valuer has gone on long term sick leave apparently. No thought to notify us. Speaks volumes how the business is run. Don't waste your time!... Read more
Landlord
8th Jun 2022 (2 years ago)
O Zinner
Very friendly and professional. Never let me down. Always there when needed. The first address when you need a nice place to live in the area.... Read more
29th May 2022 (2 years ago)
I Madley
Couldn't be more helpful everything done as it should be any problems dealt with and sorted quickly. always kept informed of when they were coming to inspect and gas certificates all upto date... Read more
Landlord
13th May 2022 (2 years ago)
L Harun
Professional, fair and responsive. They cover Victoria Dock which is my favourite area in Hull... Read more
12th Oct 2021 (3 years ago)
P Knott
The Riverside Property team have provided a consistently superb service during our several years of working with them to buy, rent out and sell our flat. They are always friendly, responsive, helpful, focused & knowledgeable about all property-related issues. I thoroughly recommend them to anyone buying, selling or letting property in the Hull area.... Read more
Seller
4th Oct 2021 (3 years ago)
C Challans
Great service all round. Lovely staff... Read more
22nd Sep 2021 (3 years ago)
H Williams
Riverside were great at getting us moved in quickly and efficiently. I'd moved across the country from Wales, and the service from Kelly and the team was excellent!... Read more
22nd Jul 2021 (3 years ago)
T Wilson
A really fantastic agency. As a tenant, they have really looked after me. A team in the office that go the extra mile. Always polite, with a positive attitude.
Thanks for the great experience Riverside!... Read more
Tenant
4th Jul 2021 (3 years ago)
E Pearson-Kendall
Great service from Claire and team. Really helpful and proactive throughout in driving the sale forward, especially at the end of the process as we approached that all important completion date. Would definitely recommend.... Read more
Seller
7th Jun 2021 (3 years ago)
I Marsters
Really great service from Claire and her team kept me informed from start to finish even during lockdown due to covid the girls were really impressive. A massive thank you and well done to you all would recommend to any... Read more
28th May 2021 (3 years ago)
P Atkinson
Really professional company,I viewed a flat and with it being my first time renting was unsure of what was needed,Lauren and Ruby were really helpful, talking me through the process,not rushed at all, I felt confident I was in good hands.
Will definitely recommend.... Read more
Tenant
27th Apr 2021 (3 years ago)
D Reid
Good service just not many property available... Read more
9th Apr 2021 (3 years ago)
M Street
Over a period of some 17 years we have been dealing with Riverside, as a tenant originally, a buyer and then a landlord before finally ending the association through the sale of our property - all with one Estate Agent. That should tell you a lot in itself. We have always found the staff helpful, professional and keen to help whilst being friendly and approachable. The fact that we live away from Hull meant it was very important that we had people we could trust and rely on - Riverside have always met that challenge and provided us with reassurance and assistance. We would like to say a huge thank you to all at Riverside.... Read more
Seller
24th Feb 2021 (3 years ago)
S Ralphs
Very poor on giving feedback on viewings
Since this feedback we've had another viewing and pleased to say feedback was very good indeed.... Read more
27th Jan 2021 (3 years ago)
D Tripathi
Professional, trustworthy and very friendly letting agency at Hull. I'm happy to put 5+ stars.... Read more
Landlord
7th Jan 2021 (4 years ago)
B Johnson
very good... Read more
30th Dec 2020 (4 years ago)
L Armstrong
They've managed my landlords property since I became a tenant and I'm really happy with the service, even in these difficult times.... Read more
Tenant
2nd Nov 2020 (4 years ago)
L Dragoescu
Just I bought our first house with Riverside and I can’t recommend them enough!Especially thank you to Lauren for all the help she gave us and making everything to be easier for us.... Read more
Buyer
28th Oct 2020 (4 years ago)
W Oliver
Very professional experience from Riverside with a purchase of an apartment on Victoria Dock. I am that satisfied with their work that I have decided to use them as a lettings agent for the same property. Special thank you to Lauren for staying on track and up to date with the property and making things easy.... Read more
Buyer
25th Sep 2020 (4 years ago)
A Za
Very polite staff... Read more
7th Sep 2020 (4 years ago)
P Amy
Not a fan... Read more
7th Jul 2020 (4 years ago)
M Gribbin
From the day we first visited their office up to the completion of our sale we found Riverside Property to be friendly, completely reliable, excellent with details and advice and very quick to respond and act.... Read more
Seller
13th Mar 2020 (4 years ago)
BV
Ripped off when moving out of the property. £100 for dusting? I dont think so... Read more
Tenant
19th Feb 2020 (4 years ago)
D Morgan
I cannot speak highly enough of this company. All the staff been helpful, professional and friendly. They went above and beyond to find temporary accommodation for my husband and me at very short notice before our rental property became available. This was particularly helpful as we are new to the area. The team at Riverside are just brilliant. Highly recommended.... Read more
Tenant
30th Jan 2020 (4 years ago)
Z RYKACZEWSKA
Just bought our first house with Riverside and can't recommend them enough.
They provide excellent service, everyone is very friendly and helpful. Thank you to the whole team and a special thank you to Lauren who made the whole process stress free. She was always happy to help with any problem, quick to respond to any questions, very professional and polite. Thank you Riverside Property.... Read more
Buyer
11th Jan 2020 (5 years ago)
G Chadwick
Just like to say thank you to all the sales team at Riverside property. In particular Lauren who managed the whole process and at times my high expectations in a very professional manner and always with a smile. After a really bad experience with a much larger local estate agent we went to Riverside. We didn’t even get time to put the for sale board up it sold on first viewing the whole selling process was completed in just over 2 months with hardly any stress. No hesitation in recommending this Company.... Read more
Seller
10th Jan 2020 (5 years ago)
R watts
Fantastic food and company... Read more
3rd Jan 2020 (5 years ago)
M Whitehead
Just bought my house with Riverside, excellent service from start to completion. Special thanks to dedicated, professional and truly amazing Elise who helped me find the house I liked. Thank you, guys!... Read more
Buyer
29th Dec 2019 (5 years ago)
L Clixby
Went to go view a property this morning which had been arranged for around 1 week, we were waiting at the property for the viewing only to call up and be informed that the property had been let and riverside had failed to contact us and inform us of this, so we wasted time and petrol money driving to hessle to be told that we couldn't view the property, dont deal with them unless you want to waste your time!... Read more
7th Dec 2019 (5 years ago)
E Sayers-Jones
Excellent service from Riverside. Elise was always very helpful and informative throughout the entire buying process. Would recommend.... Read more
Buyer
22nd Nov 2019 (5 years ago)
S Kerry
Sold my house a few days ago and the service I recieved from Riverside was nothing but great, the house was sold withing a couple of months... i previously was with another estate agent for roughly 18months and never once close to a sale. A special thank you to Elise who is very lovely and professional. Thank you... Read more
Seller
13th Nov 2019 (5 years ago)
D Green
Really helpful staff, quick response to questions.... Read more
10th Nov 2019 (5 years ago)
B Johnson
Really good... Read more
13th Sep 2019 (5 years ago)
A Limos
Very good service... Read more
21st Aug 2019 (5 years ago)
M brett
Great friendly staff depending which lass answers the phone, joking, great service, but never had a decent coffee ie none existent lol... Read more
20th Jul 2019 (5 years ago)
A North
They rent out flats and houses in Hull. If you want to rent a flat or house I'd use these, as they rent out flats and houses... Read more
13th Jun 2017 (7 years ago)
A Barsamovs
Used to rent a property trough them and it was a great experience.
All contacts with them were made with ease, followed by immidiate and professional, hassle-free actions in case of any required amendments.
Staff treats you in friendly and very professional manner. They certainly respond to you in good manner by providing very positive references by the end of tenancy. If you are based in area they cover and find yourself in a position when you need to rent - stick to Riverside Property. You will feel very welcomed and will live in a stress free environment while with them!... Read more
Tenant
24th Apr 2017 (7 years ago)
S Smith
Best Estate agent in Hull... Read more
9th Feb 2015 (9 years ago)
M Spooner
Just bought my 1st home with these guys and can't recommend them enough, best Estate agent in Hull!... Read more
Buyer
9th Feb 2015 (9 years ago)
C Alpaca
I have been renting for years and would highly recommend Riverside to anyone looking in the Hull Area. I rented a gorgeous property (which they also managed) from them for about 18 months - They sorted out a maintenance issue very quickly, returned my deposit promptly and even forwarded my mail to my new address at no extra cost. Very impressed - thanks :)... Read more
Tenant
13th Aug 2014 (10 years ago)