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- Whitakers Estate Agents - Anlaby
Whitakers Estate Agents - Anlaby
Closes at 5:30pm
38 Wilson Street,Anlaby, HU10 7AN
Whitakers Estate Agents Anlaby are an estate agent in Hull. They mainly list properties in HU10, HU13 and HU5. Over the last 6 months, they've listed 136 properties, with 58 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 1:00pm
- Sunday Closed
View all details
Whitakers Estate Agents - Anlaby Reviews (49)
Have you used this agent?
90%
2%
0%
2%
6%
All (49)
Seller (17)
Buyer (8)
Landlord (0)
Tenant (2)
General (22)
A Ashcroft
Outstanding service from the whole team. From the valuation through to completion we felt everyone was both knowledgeable and committed to achieving our sale. Excellent communication and customer service. Highly recommend.
Seller
26th Feb 2025 (29 days ago)
J heyhurst
Whitakers Anlaby have been amazing, especially Helen who looked after the sale of my property and was always at the other end of the phone or email to offer help and advice.
I also want to mention Catherine and Ellie who played a significant part in helping me through it all. Thank you Whitakers Anlaby, keep doing what you do best!!
Seller
27th Jan 2025 (8 weeks ago)
C Foster
Right from the beginning Whitakers were on the ball. They contacted me within 1/2 hr of my email enquiry. The other agency I contacted never even got back to me. Good photos were taken, I was kept informed of all viewings and feedback, and the sale went through very smoothly. I would definitely recommend this agency to friends and family. The best estate agents we have dealt with.
Seller
29th Nov 2024 (17 weeks ago)
A Howard
Very helpful, supportive, friendly, professional. Great to work with
14th Nov 2024 (19 weeks ago)
B Sandford
Good service from start to finish. Everyone on the team was very good. My son (4yo) loved the chocolates! Thanks guys :-)
31st Oct 2024 (21 weeks ago)
C Griffiths
Excellent service - great communication and very reliable. Super friendly and helpful.
25th Oct 2024 (22 weeks ago)
H Arfan
I'm not surprised that Whitakers are highly rated because their customer service is spot on.
We viewed a property that required a lot of work, and we were lucky enough to have Angie show us around. Angie was fantastic; she left us to it and answered any questions we had. I loved the property and believed I could turn that house into a home.
As first-time buyers, we wanted to view the property again. Since the house wasn't cheap, we wanted to ensure we could afford the renovation costs. We booked a second viewing. At this point, nothing could have deterred me from putting in an offer, not even advice from family and friends. During our second viewing, the agent spent the first five minutes talking about their personal life and circumstances. When she finished, she reminded us that we had only 10 minutes left. Throughout the viewing, she followed us into every room, continuously reminding us of the time limit (I've never known any estate agents in Hull to have a 15-minute viewing limit and to remind us every minute). This created such a poor experience as we couldn't fully examine the property. We felt under pressure. The agent also mentioned that she disliked when buyers took their time and that previous buyers would linger. Then her husband called to remind her that she had only two minutes left, so we had to wrap things up. The reason for the 15-minute limit was that they needed time to get to their next viewing. The agent also complained about fuel costs and staff expenses, which seemed irrelevant to our viewing.
My partner's father took the day off work to see the house but got stuck in traffic (Hull A63 was closed, causing gridlock). It took him 1 hour and 15 minutes to arrive, and when he did, we were told to book another viewing. There were many ways to handle the situation better: the husband could have gone to the next viewing while the agent stayed with us, they could have given us an extra five minutes for my partner’s father, or they could have left us the keys since the house was vacant.
The people who showed us around were Mr. & Mrs. Whitakers. This experience ultimately deterred me from making an offer. If I could contact the vendor directly, I certainly would. If you were short-staffed, it would have been better to cancel my viewing and rebook it for a different date.
Overall, I've had no problems with the staff, and I think they are absolutely brilliant (hence the two stars and not one). However, the owners should practice what they preach. You wouldn't expect your employees to deliver such a service, so why should you? Whitakers did call us to apologise and to book another viewing; however, this has left a bad taste in our mouths. The staff shouldn't be apologising; it should be the owners.
Buyer
24th Jun 2024 (9 mo. ago)
M Steer
Great service from start to finish! Friendly, helpful and professional staff. I would highly recommend.
29th Mar 2024 (11 mo. ago)
C Perkins
Absolutely top notch service from all the team at Whitaker’s in Anlaby, Ellie Hardy and Jim were exceptional. Wouldn’t go with anyone else in the future for buying and selling houses.
Seller
28th Feb 2024 (1 year ago)
Will
All staff I had the pleasure of speaking to were very diligent and caring. All queries were answered in a prompt, professional, and, most importantly, friendly manner.
7th Feb 2024 (1 year ago)
A Stokes
Whitakers Estate Agents Review
We recently purchased our new home through Whitakers Estate Agents and had an excellent experience throughout the entire process. The team were incredibly helpful, knowledgeable, and always went the extra mile to ensure our needs were met. They were particularly responsive to our inquiries and kept us informed of every step of the way. We were very impressed with their professionalism and dedication, and we would highly recommend them to anyone looking to buy or sell a property.
Buyer
16th Dec 2023 (1 year ago)
D Berry
Whitakers were excellent! They made sure that we were kept informed at every stage and were persistent in their efforts to reach a successful conclusion in the sale of our property.
We thoroughly recommend their services.
Seller
26th Oct 2023 (1 year ago)
A Lynch
The staff are really helpful, always keep you up to date and get back to you really quickly. I would definitely use them again. Thank you ????
17th Sep 2023 (1 year ago)
D Wilkinson
Excellent service from being to end. Brilliant communication throughout. ?ould highly recommend.
5th Jul 2023 (1 year ago)
A PEARSON
We have bought and sold many houses over the years, however this was the easiest purchase and sale, with the help from Helen and all the staff in Anlaby, I would recommend any one to use Whitakers to sell or buy a house with, they are professional and keep you up to date through out the sale and purchase, thanks to the full team.
Seller
1st Jul 2023 (1 year ago)
R DALE
Helen Jackson was our main contact at Whitakers as we sold the house and for that I will always be grateful. She even actually found the property that we ended up moving to just by doing a quick, helpful internet search!
It was a particularly stressful period due to family illness etc also and Helen was consistently reliable - she gave clear, reassuring responses to questions, often foreseeing our concerns.
Helen was always kind, friendly, good humoured, patient and tenacious when necessary - a rarity I find. I wouldn't have wanted anyone else steering me and my Mum through it all, and will always be relieved it was her.
Seller
29th Jun 2023 (1 year ago)
B Hancock
Ellie was very helpful and kept us updated better than our own solicitors. Because of some issue in the chain, we were quite unsure what was going on with our purchase but clear communication from Ellie made all the difference and really helped to settle our concerns.
Buyer
16th Jun 2023 (1 year ago)
K Barber
Fantastic customer service many thanks to Harry and the ladies at Anlaby office for excellent customer service whilst purchasing my bungalow Kevin Barber
Buyer
1st Jun 2023 (1 year ago)
S Beadle
People say that moving home is one of the most stressful times of your life, however I disagree after all the care that was received from all those at the Whitakers Anlaby branch. Very efficient and proactive.
24th Feb 2023 (2 years ago)
P Schirrmacher
Although Whitakers Sales Team seems to be receiving good reviews, we cannot recomment the Lettings Team.
During our tenancy, we dealt with a burst pipe (no water), a broken boiler (no heating) and rain water in the living room (damage to our furniture and damp living conditions) and we were never able to resolve any, even the urgent issues, in a timely manner. Every time, calling Whitakers' Lettings Team, they promise to call back in the afternoon with a solution and never do. Resolving any issue in our rented property dragged on, no matter how urgent.
Checking out of the property, no one came to check (as recommended by DPS). Instead we were sent a report a week later, identifying some issues (cleaning the oven, removing a shoe rack, returing a CO alarm - which was clearly still present and visible in their own pictures...). We would have been happy to resolve this ourselves. However, the time span to clean the property was set to 19-27th of December - no chance to extend this by 3 days. We were not in Hull over Christmas and suggesting to spend our Christmas holidays cleaning is unreasonable.
Finally, in a later email, we were confronted with the following statement to pressurise us into accepting the cleaning quote (email from 23.12.2022 11:46): "If [the quote is] declined, the balance of the deposit not claimed by the landlord (if any) will be refunded to you by the DPS and the remaining balance claimed will go to dispute". You would expect a letting agent to know that a landlord cannot simply claim the tenants' deposit without their approval. If landlord and tenant disagree, the full amount goes into DPS dispute. I would have expected a lettings team to be impartial and not resort to unprofessional empty threats.
Tenant
30th Dec 2022 (2 years ago)
J Galbraith
Very friendly and professional.
23rd Nov 2022 (2 years ago)
M Russell
We didn't have the easiest of sale/buying process. Initially having our property valued in November 2021, we sold our house in the first week of going to market, however through no fault of Whitakers, our onward purchase fell through followed by our buyer pulling out. We eventually got sorted and moved on 28th October 2022.
Throughout what could have been a horrendous situation, Whitakers were on hand every step of the way, and we truly thought that we had someone in our corner guiding us through the sale and purchasing process.
From the very first honest valuation, to the sale and communication throughout the 11 month process we was in constant communication.
I cannot thank Whitakers enough for helping us sell our first home and purchasing our dream house.
Seller
10th Nov 2022 (2 years ago)
Matt
Excellent quick professional service and sold the property within 2 days of been on the market. Would not hesitate to use again.
Seller
25th Sep 2022 (2 years ago)
G Warwick
Communication was very good at every step of the process.
23rd Sep 2022 (2 years ago)
P Hodgson
Whitakers Anlaby provided me with an exceptional service during a very difficult time in my personal life.
They were prompt with responses, expert in knowledge and always willing to help with even the smallest issue.
I can't recommend them highly enough, all the staff are amazing, particularly Catherine Armitage and Ellie Hardy, who were both patient and incredibly helpful.
Thank you so much.
6th Sep 2022 (2 years ago)
A Compton
The team took all the stress out of the process would not hesitate to use them again or recommend them
12th Jul 2022 (2 years ago)
K Powley
I have never left a review for a fellow estate agent, but felt compelled to write one to highlight just how impressed I was with Harry. Despite his young age, his enthusiasm and commitment to getting this chain to a successful exchange was 10/10. We were under extreme pressure from buyers further down the chain and the need for constant updates was vital to keep the chain in check – Harry fulfilled this role brilliantly, he always – without fail, returned our calls, even if he didn’t have an update, something I’m afraid estate agents are dire at. For agents to work alongside one another, especially with a large chain zigzagging around the country, it is imperative to have professional agents involved, this certainly helps with getting the desired result, EXCHANGE!
I just want to say Harry is a credit to your firm, he is young, and no doubt still quite relatively new to the industry (compared to my 30 years) but with his enthusiasm and dedication to his role as a young negotiator I am confident he will go far in the business.
Thanks again HARRY, without your input, this would have been a hard one to progress!!
1st Jul 2022 (2 years ago)
S Robinson
Pleasant friendly service,m, quick and easy purchase.
1st Jul 2022 (2 years ago)
A Hill
Harry was brilliant all the way through our flat purchase. He kept my wife and I updated weekly which was a big help.
15th Jun 2022 (2 years ago)
Anonymous Homeseller
First class service, from the valuation and all the way to the sale. Very quick to reply to any questions, kept us completely informed at all stages of the process.
Seller
27th May 2022 (2 years ago)
E Mcfarlane
As a first time buyer purchasing on my own, I expected this to be a very stressful experience but from start to finish was about as stress free as buying a house could be! Harry kept me updated on a regular basis and I was very confident about the progression of the sale. I have already recommended that friends and family who are looking to buy, give extra thought to Whitakers due to the outstanding level of service.
Buyer
9th Apr 2022 (2 years ago)
J Russell
Thank you xx
8th Apr 2022 (2 years ago)
A Gray
Excellent service throughout
4th Apr 2022 (2 years ago)
Anonymous Homeseller
The staff are very helpful and efficient…
Seller
30th Oct 2021 (3 years ago)
M X19
Do NOT trust this agency with your money or property.
They tried to not return a holding deposit for reasons that were illegal under the Tenant Fees Act 2019. Even when they agreed to return it they argued that they had no obligation to under the law. That a letting agent knows so little about their legal obligations is scary. Even scarier if you consider that many tenants and landlords won’t be aware of their rights and Whitakers will be able to withhold money from them to swell their own coffers.
The staff are also rude and dense.
Untrustworthy and deceitful - or merely incompetent? Who knows. The results are the same.
Tenant
11th Sep 2021 (3 years ago)
A Hobday
An absolutely fantastic service by Helen Jackson at Whitaker’s. Saw a perfect home which was snapped up by the time I put in an offer, but asked Helen to inform me should it come back on the market. It did, and Helen called me but didn’t get through, so she called my relative to make sure we got that viewing first. Thanks to Helen’s diligence and constant follow up, she supported me exchanging and completing in just two months. Helen is a real gem and we are forever grateful for her support. Such a different service and attitude to the customer compared to other estate agents we tried! Fully recommend
Buyer
14th Jun 2021 (3 years ago)
Anonymous Homeseller
Very happy with service that Whitakers Anlaby branch provided.All the team have been excellent and always kept us updated re progress of sale of our house.Very reasonable selling fee and would highly recommend them.
Seller
2nd Jun 2021 (3 years ago)
J Merrifield
Whittakers in anlaby did a great job of selling my property, Helen was the lady looking after our sale , she kept us update with the progress at all time , I would definitely recommend whittackers and would use there service again.
Seller
30th Mar 2021 (3 years ago)
S Adcock
Professional, efficient and friendly - an excellent service for reasonable fees. I can highly recommend Whitakers.
4th Dec 2020 (4 years ago)
E Butters
Very impressed by the quality of customer service, commitment and level of communication provided by Sam at the Anlaby Road branch. Sam has been professional from sale to completion and highly recommend this company.
Seller
2nd Dec 2020 (4 years ago)
A Heaton
Leanne was the person in charge of our purchase and she has been superb! Leanne kept us informed at every stage of the purchase of our new home and even kept us informed about the sale of our property better than our estate agent. Leanne was more than willing to answer any questions we had about buying property and put our minds at ease when we had any worries. We don’t intend to move again in the future but if we did, Whitaker’s would be our estate agent of choice based on our experience of purchasing from them. My wife and I actually said the only regret we have is not using Whitakers ourselves for the sale of our property.
Buyer
24th Nov 2020 (4 years ago)
M Hogan
We recently sold our house using Whitakers Anlaby office. We were really happy with the service and value for money. We couldn't have asked for more, and would greatly recommend them.
Seller
26th Jun 2020 (4 years ago)
R Strike
We used Whitakers to sell my parents house. Throughout the process they kept us informed, the staff were very personable and always willing to go that extra mile. They were also very competitive with the price. Would use Whitakers again and would definitely recommend.
Seller
18th May 2020 (4 years ago)
D Wedgner
This is the third time we have used whitakers and were happy to say we have always recieved great service at a very reasonable price. the staff are very friendly and efficient and clearly enjoy their work. We cannot rate them to highly and gladly recommend them to you.
30th Jan 2020 (5 years ago)
C Johnson
We have very recently used the services of Whitakers to sell one of our properties. Throughout the whole process the service was always, friendly, professional and attentive right through to a successful completion. Very pleased!!
Seller
7th Dec 2019 (5 years ago)
M Hay
Flo was very helpful during quite a difficult time with our purchase, mainly due to our solicitor. Thanks, Flo
Buyer
9th Oct 2019 (5 years ago)
T ionut
????
26th Apr 2019 (5 years ago)
J Dale
Didn't show for a house viewing as apparently they get a lot of people that don't show. So we were left waiting. Maybe you should call the viewers and confirm that's what I do with my job.
15th Aug 2018 (6 years ago)
J 85
Girls were very helpful, smooth service. Would fully recommend this company
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