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  1. Home
  2. Robins Estates - Nottingham
Robins Estates - Nottingham Logo

Robins Estates - Nottingham

Closes at 5:00pm
5 Derby Terrace, The Park, Nottingham, NG7 1ND
Robins Estates Nottingham are an estate agent in Nottingham. They mainly list properties in NG1, NG9 and NG6. Over the last 6 months, they've listed 6 properties, with 1 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 1:00pm
  • Sunday Closed
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Accreditations

  • tpos

Performance stats

% of asking price
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Average sell time
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Fee
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More agents nearby

  • City Lettings Logo
    City Lettings 0.11 mi away
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Robins Estates - Nottingham Reviews (45)

  1. 51% 5/5 Stars
    51%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
    0%
  4. 2% 2/5 Stars
    2%
  5. 47% 1/5 Stars
    47%

Cov Res

5/5 Stars
Helpful and professional service. Highly recommend Robins Estates if you are looking to rent.... Read more
18th Jun 2020 (2 years ago)

Mandy Cox

5/5 Stars
Robins Estates must have the nicest properties in Nottingham. Warm and friendly staff, happy to be renting from them. If you are looking to rent, would definitely use these guys.... Read more
11th Jan 2020 (2 years ago)

Louise Parker

5/5 Stars
Rented a house from robins estates, great service, helpful staff and love your offices. Would recommend you use robins estates for any rental.... Read more
5th Jan 2020 (2 years ago)

John Peal

5/5 Stars
I went to view a property to rent with Robins Estates and they were very helpful and clear as to the process for me wishing to rent. I applied for the flat and the process was very quick and the staff were very helpful. I will definetly use Robins again and highly recommend them.... Read more
5th Jan 2020 (2 years ago)

Sahar Bakr

1/5 Stars
A joke of an agency. My experience with them ( particularly, Michelle) was horrible. I contacted them to arrange a viewing for a property that was put in Zoopla. first time, they showed up 20 min late without keys or access to the property which I thought was VERY unprofessional. Second appointment, they completely stood me up claiming they didn't have the appointment marked on their diary (which is a lie since i received an automated confirmation text from them, the day before the alleged viewing) and on the third time, they were late *again* and didn't allow me to take photos when I finally got to see the place- despite the advert been removed from Zoopla and I have the right to keep photos for my own reference. long story short, when I said i'll take it they then refused since I have a pet cat (they could've mentioned the pet restrictions in the advert or when I met with Michelle, twice). Bottom of the line, absolute waste of time. AVOID THEM LIKE THE PLAGUE... Read more
1st Jan 2020 (2 years ago)

Yemi Akinmuleya

1/5 Stars
HAD A TERRIBLE EXPERIENCE WITH THIS AGENCY! During the academic year, one of the kitchen cupboard happened to fall on my housemates' head, spilling and breaking all the contents inside. Upon asking for compensation on our property due to the incident not being our fault, we did not receive anything back...not even a response addressing compensation. Painters came to re-paint the house after we had left for the summer. Some of our belongings were still at the house and when we came back to clear out our property, it was SHOCKING to find that multiple items such as, storage boxes, mugs and plates were broken and used without our knowledge. As you can see in the pictures below, there are broken plates and used mugs which were then thrown in the bin by the painters. I have emailed several times and have not received a response addressing specifically this issue and no compensation was received Warning to future tenants, if you are staying with Robins estate, make sure to take pictures of EVERYTHING AND ANYTHING before your stay. We have been blamed for stains on the underside of several mattresses which were clearly there before we got to the property,and have been charged for it. ---------------------------------------------------------------------------------------------------------------------- This is a reply to the comment made by robins estate. The speed to which you replied to this comment is not the same speed you used when responding to our complaints. What was placed on top of the cupboard was ONE glass blender. If a kitchen cupboard cannot handle the weight of a standard kitchen appliance then it is your fault for not having the cupboard correctly installed. Also a member of staff did not come immediately, it took a several days for the issue to be resolved, with no compensation for our broken property. It makes no sense that I would place my property in the shower cubicle after i had neatly arranged all my belongings in my room, including my mugs which were taken from the room and used as clearly displayed in the picture and then thrown in the bin. The mugs in the pictures are not the painters', they were mine and had been cracked and thrown in the bin when told to clean up the mess they had made. As I was present at the inspection/checkout, I know for sure the inventory was not checked and we signed for the payment of the mattresses because unfortunately we did not have any evidence to support that we did not cause the stains (even though we know that we did not). One individual out of the six was late with paying the rent, and you made the unfortunate decision not to charge us ...... Read more
19th Sep 2019 (2 years ago)

Anis Mimita

5/5 Stars
Angela and Olivia were very informative and friendly. thank you :)... Read more
11th Sep 2019 (2 years ago)

Nikki Loomes

5/5 Stars
We have received a positive service from this Company. Angela has been informative, straight talking, responsive and very helpful. Excellent, thank you.... Read more
29th Jul 2019 (3 years ago)

James Letts

1/5 Stars
Terrible customer service from the lady called Tracy. Very arrogant, unhelpful, rude and needs replacing. She would not be working for me! She's just awful to deal with and there isn't anyone else on the team as an alternative. She also has the final say in passing your application for the house and doesn't give you a reason for saying you're not eligible. They won't call you either to give you updates or to tell you if your application was successful or not, You have to ring. I read reviews first and should of trusted the reviews before paying a thing into these money grabbers by declining your application on the slight technicalities that can be ammended. They told me I failed the application after I rang up and wouldn't disclose why it was, after paying 315 pounds. I spoke to the reference team who works belong side them who deals with checking your references and they disclosed why I failed. after a short call I found out why it was, It was a issue that they made on the application form that I was willing and ready to ammend with no issues on my half, And theyfore I would have passed the application. The issue was actually their own as they didn't put down one of the incomes towards the affordability for the house and didn't let us know they did that and closed the application missing a giant contributer to the application. we had alternative incomes that wasn't listed as it was unecessary to pass the application which would of replaced the income they didnt use. The reference team told me Its possible that the application can be reopened after I told them what the mistakes were and what are the fixes, they agreed that would pass the application. They said they can reopen the case but it's up to Robin Estates which Tracy is in charge of, But Tracy was too interested in taking my 315 pounds I paid and not reopen it when clearly I was eligible. She ignored the reference team's knowledge on the situation, with the fixes that can be made to the application and have a responsible paying tennent. I have looked in to legal action and was advised I have a case. I am probably going to get a nasty reply from these people as I've read how they respond to customers on here and It's shocking. Look forward to your reply.... Read more
5th Mar 2019 (3 years ago)

Paul Cookson

5/5 Stars
Excellent company to do business with. Highly recommended.... Read more
19th Feb 2019 (3 years ago)

Anon A

1/5 Stars
They took my deposit and didn't give it back, tried to re-contract us halfway through the tenancy to double the rent, students in Nottingham please don't go here for your own sake. The ""good"" reviews are all by their friends and colleagues.... Read more
26th Oct 2018 (3 years ago)

Rachel Walton

1/5 Stars
(Would have given 0 stars if possible). Having read many of the previous reviews it seems that most of the 5-star reviews have been written by other letting agencies or members of the public who are definitely not students and for this reason if you are a student looking to rent please do not listen to these - THIS IS AN AWFUL STUDENT LETTING AGENCY. My 2 housemates and I chose to rent through Robins Estates for our last year of university despite the negative reviews (biggest mistake ever) thinking 'how bad could it be?'. However, the experience we had far exceeded any student estate agent horror stories I had heard in terms of how terrible was. Throughout the year we found the staff to be extremely rude and patronising, and that was when we managed to get hold of them. Emails were rarely returned, phone calls were directed straight to a receptionist who could never manage to put us through to someone (staff were ALWAYS in meeting or out of office), was unable to give us a suitable time to call back and unable to answer any of the questions herself. One particularly bad example included us being left without an oven for around the first month of tenancy, despite us flagging up that it was broken weeks before moving in. Another example is a leak that took MONTHS to be fixed. We also had a particularly bad experience trying to get our deposit back. Without trying to blow our own trumpet too much, we were a very clean and tidy group of girls throughout the year and even spent DAYS at the end of summer term giving the house a deep clean to ensure we left the house in the state we found it when we moved in (we actually made it look a lot cleaner in the end). During our independant property inspection on move-out, I made a point of staying to look round the property with the inspector and asked her multiple times whether she thought the property was in a good condition, to which she answered yes. Despite this, Robins Estates took almost a month after check-out to email us reading our deposit and wanted to deduct hundreds of pounds from us in cleaning fees. We of course wanted to dispute this, however, our follow up email took Robins over 2 months to reply to (!!!), by which time our deposit was no longer protected by our deposit scheme (!!!) and so we had no choice but to accept the deductions to prevent us potentially losing all of our deposit (I wouldn't have be surprised). Overall a horrendous experience. If you don't want to send hundreds of answered emails/phone calls, lose lots of your deposit money for no reason or be spoken to in a rude and unprofessional manner, I would strongly advise you don't use this estate agent!... Read more
15th Oct 2018 (3 years ago)

Pario Muzo

5/5 Stars
Needed to sort my accommodation out and had left it last minute as wasn’t sure if I’d be transferring between uni but managed to find robins estates and James was really helpful scheduled a viewing for me and my brother on street and was waiting patiently as we managed the journey up.... Read more
17th Jan 2018 (4 years ago)

Pario Muzo

5/5 Stars
Needed to sort my accommodation out and had left it last minute as wasn’t sure if I’d be transferring between uni but managed to find robins estates and James was really helpful scheduled a viewing for me and my brother on park street and was waiting patiently as we managed the journey up.... Read more
30th Oct 2017 (4 years ago)

Jarek Grabowski

5/5 Stars
Had a great experience as very helpful staff have given me some good advice on what's suitable for me and my wallet. Highly recommended!... Read more
19th Oct 2017 (4 years ago)
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