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  1. Home
  2. Spencer Birch Chartered Surveyors - Nottingham
Spencer Birch Chartered Surveyors - Nottingham Logo

Spencer Birch Chartered Surveyors - Nottingham

8 Clarendon StreetNottingham, NG1 5HQ
Spencer Birch Chartered Surveyors Nottingham are an estate agent in Nottingham. They mainly list properties in NG5 and NG1. Over the last 6 months, they've listed 1 properties, with 0 currently on the market. Most of the properties listed have 5 or more bedrooms.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details

Spencer Birch Chartered Surveyors - Nottingham Reviews (33)

Have you used this agent?
  1. 39% 5/5 Stars
    39%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 61% 1/5 Stars
    61%
All (33)
Seller (2)
Buyer (0)
Landlord (6)
Tenant (11)
General (14)

L Gregory

5/5 Stars
Gill,Jenny,Joseph and the rest of the team have always been wonderful from start to finish. They work extremely hard and it shows through and through.... Read more
7th Jan 2025 (5 weeks ago)

B Archer

5/5 Stars
Rented my first property for a few years and Spencer Birch were great. The boiler and washing machine happened to give up during my time there. They had someone round to fix/ replace the next day both times. No hassle, no questions, happy to get things up and running again. Noticed that windows were cleaned when required, and things like outside lights and such were fixed promptly. Also allowed me to run cable for Virgin broadband. Communication was great, was always made aware of inspections and works ahead of time, and always willing to compromise if the timing wasn't perfect. Despite all the (very old) reviews on here saying otherwise, I received my deposit back and can't recommend them enough. Thanks again! Bradley... Read more
Tenant
23rd Sep 2024 (20 weeks ago)

? Burchardt

1/5 Stars
Wzi??em mieszkanie pod wynajem. Wszystko wysz?o w trakcie wynajmu j7z po pierwszych 2 tyg. Mo?na pisa? dzwoni? do nich a oni maj?...... wyprowadzam si? 31 pa?dziernika tego roku .To mieszkanie nie nadaje si? do minimalnego nawet u?ytku. Nikomu nie polecam wynajmu nieruchomo?ci przez t? Agencj? SPENCER BIRCH...OSZUSCI ITD...... Read more
26th Oct 2023 (1 year ago)

M P

1/5 Stars
You never get a deposit back. After 10 years with them, they never did any repair in house, same carpets walls never repainted i left house clean for the age ,and they said house need cleaning so they keep deposit. My advice when you leaving they property don't bother to spend time cleaning or taking away yours rubbish you never get a deposit back!... Read more
Tenant
17th Mar 2023 (1 year ago)

M Khan

1/5 Stars
Tried calling over two days just get an answer phone rubbish.... Read more
8th Jun 2022 (2 years ago)

D Troughton

1/5 Stars
Landlord. They don't return calls. Don't pay the rent received in good time. VERY unimpressed.... Read more
Landlord
11th Oct 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
George Farrell dealt with the sale of this property that was a managed Letting with Spencer Birch. Throughout all our interactions I found him to be professional, courteous and communicative. What I valued the most was that if he said he would do something, you could be confident that he would action this in the time frame given with suitable updates every step of the way. Based on my experience I would not hesitate to recommend Spencer Birch for property sales.... Read more
Seller
15th Aug 2021 (3 years ago)

?

1/5 Stars
The new manager is incredibly rude such awful customer service... Read more
29th Jan 2020 (5 years ago)

O Goedluck

5/5 Stars
2 Years well spent!! I had no problems with Spencer Birch, very quick correspondence and good customer service. Any time I needed the handy man, they would have him sent over as soon as he was available. The property was in a good conditon when I first entered (sept 2016) and I saw to it that I left it just as good when my tenancy was over and so I got my deposit back with no issue. Would definately rent from these guys again :)... Read more
Tenant
28th Oct 2018 (6 years ago)

W Aboulatta

1/5 Stars
don't answer the phone. asks for too many documents and then they don't accept it... Read more
12th Oct 2018 (6 years ago)

G Willoughby

1/5 Stars
Useless. Frustrating. Disgraceful. A fine example in lackadaisical unprofessionalism.... Read more
18th Sep 2018 (6 years ago)

R el

1/5 Stars
AVOID SPENCER BIRCH THEY WILL CON YOU Update: Spencer Birch read my previous review and persistently sent me patronising, aggressive emails harrassing me to take my review down. How Marie has spoken to me is absolutely vile. She even left me a personal message in her fake Vitali S review below. I moved out 6 months ago and they are still giving me grief. AVOID. All 5* ratings below are clearly FAKE! AVOID, AVOID, AVOID. Spencer Birch are the worst letting agents I have dealt with. I lived in one of their properties for 2 years, my rent was always paid on time and would consider myself a good tenant. They repaid me with dodgy repair jobs, including a cheap white light switch fitting that did not match the chrome silver light switches in the property and a cheap extractor fan replacement that was put in diagonally and left holes where the old one was. Getting them to complete these repairs was also a nightmare as their communication is terrible, it took them a year and a half to fix the boiler and I still believe it will give up for whoever moved in after me as they just fix parts and hope for the best. When we moved in there were damp marks all over the ceiling where the flat upstairs had leaked through, they assured us they would get someone to paint this but in the 2 years, this never happened! When my shower broke I was told to purchase and fix the part myself. Finally we decided enough was enough and decided to move out. After we handed our notice in they started doing viewings which was incredibly annoying having strangers walking into your home at all hours of the day. I specifically told them they can do viewings but not in the evening or weekends. They completely ignored this with the excuse 'my colleague didn't communicate that we couldn't do these times so I booked Friday evening'. I was left with no choice and didn't have just one viewing at 6pm on a Friday, but THREE separate viewings on the same evening! People were literally queuing outside my front door. So the last straw was the deposit, we spent 3 days cleaning the flat top to bottom but this was pointless. No matter how clean and tidy we left that flat, spencer birch will find a way to con you on your deposit. We also left furniture in the flat that viewers were complimenting but they took this out of my deposit as well claiming that the person who took over the flat didn't want it and they wouldn't let me remove it myself. So in total they deducted £100 from my deposit for a bit of cleaning and my GIFT of furniture that they probably kept anyway. To conclude, Spencer Birch are con artists and you are left with no control over them emptying your pockets for all they can grab. They charge you money for anything they can, if you move elsewhere and need them to write a reference that's £10, if you lose those ugly keyrings they give you that's £25. Not only this but they do not value their tenants, they are very patronising and argumentative. I have never had money taken off my deposit but I just knew they would. Please avoid and put these con artists out of business because they do not deserve good tenants.... Read more
Tenant
14th Apr 2017 (7 years ago)

S Wade

1/5 Stars
SCAM DO NOT USE THEM AT ANY COSTS - Spencer Birch are an awful company who are essentially crooks. My girlfriend was apprehensive to use Spencer Birch as they had ripped her off in the past after she had left her rented house spotless yet still wasn't given her deposit money back as it needed to pay for 'damages and cleaning' . Unfortunately, to our dismay a lovely apartment became available with them (the landlord of the new flat was apparently a family friend of the Spencer Birch owner) and we had no choice but to use them if we wanted the flat. We were told that we were the only people to view the flat and there were no more viewings booked in until the following week. We therefore filled in our applications and paid our fees, excited to get it done and dusted. A few days later we received a phone call from Spencer Birch informing us that they'd given the flat to another couple as my reference from my previous landlord took a few days to come through and that the new landlord 'randomly' picked another couple as the landlord may have been put off by the fact that my girlfriend was a student and he feared she would not be able to pay the rent. I spoke to my previous landlord who forwarded me the reference email and it had been sent the same day I sent my fees, meaning Spencer Birch sat and waited for others to view the flat and make offers (4 other couples filled in their application forms) just so they could charge everyone fees and not refund us. So after all the disappointment and heartache this incompetent company inflicted on us, they shockingly refused to give us our money back.... Read more
Tenant
10th Apr 2017 (7 years ago)

L Curtis

5/5 Stars
I use Spencer Birch to rent my property in Nottingham. This is the first property I have rented and they have been extremely helpful in guiding me through the requirements and regulations. They are also very comprehensive and thorough in vetting potential tenants. I would not hesitate to recommend them.... Read more
Landlord
14th Jan 2017 (8 years ago)

A Morrison

1/5 Stars
- Lacklustre communication. - They will endlessly pick holes in your application, even if you offer to pay for six months worth of rent in advance. - I question whether anyone has actually rented a property here, it is painfully bureaucratic. - The other reviews seem very fake.... Read more
12th Jan 2017 (8 years ago)

V S

5/5 Stars
The letting manager is a professional and caring person. All the issues I raised were taken seriously and dealt with. SB's letting team is helpful and open to communication. *update* Jeez, are you that low and powerless? Starting an online war just shows how much spare time you've got. Maybe if you used some of it to get a job you'd make money - that would allow you forget the sorrows of loosing a part of your deposit. Boo-hoo. And yes, this is not a fake account. Just like many others, who enjoyed having business with SB.... Read more
Landlord
9th Jan 2017 (8 years ago)

R Brunton

1/5 Stars
***Update*** Recent five star reviews are false!!! AVOID this company at all costs, you will NEVER get your deposit back, if you get your house professionally cleaned - no deposit, if you re-paint the damp marks in the house (after calling for days to no avail to get it fixed) - no deposit. ALL of the positive reviews they are all written by Spencer Birch staff. AWFUL UNPROFESSIONAL COMPANY AVOID! ***UPDATE*** Spent 3 days cleaning the apartment and was told the flat was dirty and we wouldn't be getting our deposit. No contact made with me after numerous calls and emails. Left for 3 months with no boiler and had to contact environmental health to force them to fix it. Awful, aggressive, DO NOT USE! Avoid!!!!!... Read more
Tenant
19th Dec 2016 (8 years ago)

M Short

5/5 Stars
My company and family have used these guys for over 20 years for surveys, valuations, selling and letting both commercial and residential property. I have enjoyed great service and have benefitted from their help and assistance. Fees for professional work are very reasonable and tend to be proportionate which I like. Thank you Joseph and team.... Read more
Seller
7th Sep 2016 (8 years ago)

C8DRILLZ

5/5 Stars
Alway's had great service from Barbra, Karen and all the staff at spencer birch. I would highly recommend there services . Thank's spencer birch !!... Read more
5th Sep 2016 (8 years ago)

N Kz

5/5 Stars
I have a VERY GOOD experience with the agency. Thanks to Marie, who is not only 100% professional, but also understanding, very helpful and clever, I have a wonderful place to call home. The agency's fees are reasonable and fair, too. I definitely recommend Spencer Birch.... Read more
31st Aug 2016 (8 years ago)

R Solaini

5/5 Stars
I have had a great experience renting a commercial property with Spencer Birch. Everything was arranged in time to suit my needs and communication was good throughout the process. Work done to the property before moving in was completed as expected. Recommended!... Read more
Landlord
27th Aug 2016 (8 years ago)

Peter

5/5 Stars
Acting as a trustee for a jointly owned commercial property in mixed use (retail and commercial/offices) I have used Spencer Birch as my managing agents over the last 25 years or more. The rents are collected in and on time and when re-lettings and/or refurbishments are required the firm has successfully managed theses aspect too. In an age when property professional services are increasingly provided by national and quoted companies where one wonders to whom they owe their first duty of care, the shareholders, the bonus driven staff or the poor old fashioned client Spencer Birch certainly remain focused on the client.... Read more
Landlord
24th Aug 2016 (8 years ago)

J Marshall

5/5 Stars
Very good experience with commercial letting. Efficient, friendly and very helpful. Chris Birch was particularly helpful. Many Thanks.... Read more
Landlord
16th Aug 2016 (8 years ago)

J George

1/5 Stars
Absolutely ridiculous in all areas!!... Read more
8th Aug 2016 (8 years ago)

S Newstead

1/5 Stars
Do not use this company digraceful, Rip off merchants, No help to customers, rude, ignorant, phone manner is shocking. To many to mention....... Read more
2nd Jun 2016 (8 years ago)

C Brecker

1/5 Stars
Awful customer service! If you must use this agent ensure you are not dealing with Barbara Elliott- terrible people skills, overly defensive, patrionising and just plain rude. A little bit of common decency would go a long way! Hidden fees at every corner leave a very bitter taste. Avoid at all costs!!... Read more
16th Mar 2016 (8 years ago)

J Hopkins

1/5 Stars
I don't know what criteria you have to have to rent a house from this company. My partners daughter recently went to view a house and was told she was the first person to show interest. She was told to bring in a reference, bank statements etc which she did, also she had the deposit ready to transfer only to be told there was now lots of interest. She was telephoned this week to say she hadn't been accepted. Thanks very much Chris Birch & co. John Barfield... Read more
10th Feb 2016 (8 years ago)

Pierre

1/5 Stars
Do Not deal with this agency, the seem to be nice, but they don't care about you. My roommates left the flat before me, and I had to pay alone for the damage that they have done. It's not fair at all. No hot water for a month. 3 Boilers breakdown... Etc ... NEVER GO THERE!!!!... Read more
Tenant
23rd Sep 2015 (9 years ago)

R Sefton

1/5 Stars
DO NOT RENT FROM THEM! I'm a student, once we left the house (which we cleaned) we were given ridiculous bills on cleaning that I am convinced didn't actually happen. We were charged £130 for an oven cleaning, plus fee's for things like 'wiping cobwebs out of corners'. Terrible service.... Read more
Tenant
15th Jul 2015 (9 years ago)

J Peill

5/5 Stars
amazing place... Read more
6th Oct 2014 (10 years ago)

R Harmer

1/5 Stars
awful, stole the whole deposit for painting over mould which wasn't our fault... Read more
Tenant
30th Jul 2014 (10 years ago)

M Dare

1/5 Stars
We had a TERRIBLE student letting experience with Spencer Birch. From the very beginning certain staff members were blunt and unfriendly. The first day that we moved in, the house had not be cleaned down from the previous tenants. We actually met the cleaning lady who told us that she had only done a 5 min job. The blinds were filthy etc. We moved in to a nice house, but one with obvious inadequacies such as a Front and Back door that were not secure at all and could be kicked in with minimal force. We also had a large mould probably in many rooms of the house, and our boilder was substandard and would barely pass the gas inspection. When we moved out, Spencer Birch 'created' just over £1000 of completely bogus charges. These included damage to furniture that did not exist (the furniture didn't exist), marks to walls that had been there when we moved in (we had photo evidence), they claimed that we had left the house dirty, when in fact it was MUCH cleaner than when we first moved in and they also charged us to take items out of the garden (which were out items) which they had taken away prematurely before we had even handed the keys back (and we did not want taking away). Even the calculations for their bogus charges did not add up and were actually out by over £100. They somehow got our deposit released from the DPS without our signing or approval (which we had to assume means that a signature was forged). It took us 3-4 months to get back our deposit, very unfriendly staff, they never picked up the phone when they saw out numbers, but would pick up if we rang from someone elses number. In the end we had to visit them in person almost 10 times in order to get back our deposit. And despite the fact that they were lying about their charges etc, they just simply threatened to phone the police when we sat in their office waiting for a response. In the end we did get back most of our deposit, minus a very small amount of money for small genuine damages that we were happy to pay for. We should have phoned the Police on them or made an official complaint to the DPS. STAY AWAY AT ALL COSTS... Read more
Tenant
5th Mar 2014 (10 years ago)

K Edwards

1/5 Stars
Avoid dealing with spencer birch if you can - they are absolutely rubbish! They never answer the phone and are really ridiculously incompetent. Took them 8 days to replace our oven. They constantly promise they will call you back to let you know whats going on with repairs but they never do. Makes you want to buy a house so you don't have to deal with these retards.... Read more
Tenant
14th Sep 2010 (14 years ago)
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