E Senior
Pygott and Crone team in Lincoln have been helpful in finding our new home and offering help and support as needed - especially when you do not know the area. We would also like to say the communication has been great and enabled us to complete quickly. Would recommend.... Read more
Buyer
17th Dec 2024 (4 weeks ago)
P Samways
I today tried to obtain a brochure for on of pygott and crones properties I spoke to Charlotte in the Lincoln office and was told I could only have a brochure of I went into their office to pick one up as they wouldn't send one out via the post , so that's a potential sale lost for the price of a stamp , I won't be sellingy house though them if that's how they conduct business and would advise others to steer clear too howuch is a stamp theses days ? Against their huge commission charged ?... Read more
Seller
7th Dec 2024 (6 weeks ago)
R Keeler
Overall, showed a lack of interest. No continuity between agents, customers and viewers. Not all customers are computer literate, hence they rely on direct contact between themselves and agents, of which there was very little.... Read more
3rd Dec 2024 (6 weeks ago)
M Thomas
3.8!! Not surprised, they deserve 1 star rating or less.
Unfortunately I happen to hand over sale of my home to them, still with them. Now I am not surprised y they have got 3.8 review compared to all other high street agents who have an average review of 4.8.
They have just advertised 12 photos of my home, which doesn’t showcase my home at all properly , and I repeatedly requested them to have new EPC not the one when I bought the home 8 years ago, but even after speaking to them since the advertisement went online many times, they haven’t changed the EPC or updated photos as I requested, just show my home as it supposed to be.
I am not getting any call back as I requested and supposed, and after 2 days of requesting to upload more photos, detailed descriptions and ECP, nothing has been done and no one has contacted me yet!!!!!!
Do they even care anything about customer care and courtesy?
Do they really want to make any selling happen?
I am really surprised and shocked?
I am going to contact my solicitor about taking some actions against them.!!... Read more
29th Nov 2024 (7 weeks ago)
M Clark
Have received a fantastic service, Ed Nearn in Lincoln office has gone over and above in being so helpful, and can’t thank him enough. Always there at the end of the phone and nothing is too much trouble, a great person and a credit to the company.Rick Turner has shown us round a couple of houses, I must say what a lovely and friendly person he is.... Read more
7th Nov 2024 (10 weeks ago)
G taylor
very proficient, escorted all viewings with each viewing advised prior to visit. All staff extremely friendly and helpful... Read more
5th Nov 2024 (10 weeks ago)
A O'Sullivan
I have just purchased my property with Pygotts & Crone and they have been fantastic. The have been clear with communication and explained next steps as and when required. Ed Nearn has been really good to work with.... Read more
Buyer
30th Oct 2024 (11 weeks ago)
S Wallace
Excellent service from this local Agent throughout whilst selling a property, nothing too much trouble and proactive with communications, well done all involved.... Read more
Seller
29th Oct 2024 (11 weeks ago)
G Blacktoplad
alisha and her team were very professional and offered a personal touch. i felt i was well informed. thank you... Read more
22nd Oct 2024 (12 weeks ago)
D A
We used P&C to sell our house in spring 2024. Although our initial experience was ok (we got an offer relatively quickly), it was downhill from there. Once we were passed over to the selling negotiation team, it was clear they weren't working for us - they only wanted to complete the sale asap. From start to finish, it felt like they were working for the buyer.
Would not recommend using P&C.... Read more
Seller
13th Oct 2024 (14 weeks ago)
R Tait
Just bought our first home, the team at the Lincoln office were amazing. Danny & Alisha made the process so easy and I would definitely recommend them in the future. Thank you... Read more
Buyer
27th Sep 2024 (16 weeks ago)
S Briscoe
Very professional team and relatively quick to find a buyer. Very helpful during the stresses of selling a property. Danielle was always there to respond to my messages at all hours of the day.... Read more
Seller
27th Sep 2024 (16 weeks ago)
D Hull
I can’t praise Pygott and Crone enough. They literally sold our house on the first day before it even went to market. Communication was great, staff really friendly. They were vey proactive even when our buyers lost their sale they soon found them another buyer and kept the chain intact. We are now in our beautiful new home thank you ????... Read more
Seller
21st Sep 2024 (17 weeks ago)
J bell
Emily at Pygott and Crone was incredible with the process of our sale and purchase. Always on hand when I had any queries or worry. It’s been a stressful process as the sale fell through 2 months after offer got accepted , and she managed to find another buyer for our house within a matter of days. She’s friendly, knowledgeable and even offered to go the extra mile and call third parties involved for us to speed the process up. Everyone else in the team who have helped while Emily has been out of office, have also been incredible and really helpful. We would happily use Pygott and Crone again, and definitely worth the extra money compared to other estate agents!
We used AJ for our new mortgage and he has also been amazing and so friendly. He had quick responses to any questions I had and he kept us updated throughout.
Again, would definitely use the whole team again.
Thanks again to everyone involved in our sale and purchase.... Read more
Seller
17th Sep 2024 (17 weeks ago)
N Pai
We’ve purchased our dream home through Pygott & Crone and it’s been so seamless through them with the help of Emily and Charlotte! Thank you so much guys.... Read more
Buyer
16th Aug 2024 (22 weeks ago)
M Carvalho
Very good, staff were very polite and helpful from the start till the end.... Read more
9th Aug 2024 (23 weeks ago)
A P
Big thanks to Charlotte, Alisha, Emily, Tommy and Daniel for all their help in selling a property for us in Lincoln. We don't live in Lincoln so it was essential to be able to trust the team to look after our property. Their support and excellent comminication skills with everyone involved in the process has made a huge difference. Professional team.... Read more
Seller
9th Aug 2024 (23 weeks ago)
A s
Paul Wood and the team at P&C are dedicated professionals and helped manage and smooth the communications and processes all the way through to completion. Highly recommended!... Read more
Seller
4th Aug 2024 (24 weeks ago)
R Sharrock
First class customer service. Very professional. Would highly recommend.... Read more
19th Jul 2024 (5 mo. ago)
R Plows
P&C have been fantastic from day 1 until completion. A special mention to Sian Bedford and Alisha Hate who have been instrumental in ensuring our sale and onward purchase have happened. They’ve made an extremely stressful process less stressful and have done everything they can to help along the way. Couldn’t recommend them and the whole team who have helped enough. Thanks all!!... Read more
Seller
4th Jul 2024 (6 mo. ago)
C Blair
Always supportive and hpful through a very stressful experience!... Read more
22nd Jun 2024 (6 mo. ago)
A hall
Purchased my first property through Pygott & Crone, excellent from top to bottom and the process was smooth and without issues, Alisha Hate was outstanding and I would recommend using her if you are ever looking to by a house with Pygott & Crone.... Read more
Buyer
8th Apr 2024 (9 mo. ago)
J Robinson
Excellent service from beginning to end. Good communication and very professional. All members of staff most helpful. Cannot fault them and would thoroughly recommend their services for selling a property…... Read more
Seller
26th Feb 2024 (10 mo. ago)
T Wright
Utterly poor. I was interested in a commercial property and spoke with William Downing who told me that the property was no longer available and hadn't been available for over a week. I told him that the property shouldn't be listed on a 'live' website if this was the case, yet instead of actively listening, acknowledging that the problem is real and apologising for the trouble, he just said it's an IT issue. Three days later, the same commercial property is still listed as available to rent. Pygott & Crone and William Downing are a perfect example of bumbling incompetence. Avoid!... Read more
18th Feb 2024 (10 mo. ago)
N Elwood
Valuation services- very professional. Punctual, honest and helped a lot!... Read more
Seller
17th Feb 2024 (10 mo. ago)
J Michael
Really brisk and off-handed receptionist couldn't get me off the phone quick enough. Do they want to sell properties???... Read more
18th Jan 2024 (11 mo. ago)
S Mills
~ MINUS STARS! NEVER EVER, EVER USE THESE UTTER MONKEY COWBOYS!!!
USELESS IS AN UNDERSTATEMENT!!! ABSOLUTE WASTE OF YOUR TIME!!!
CRAIG STONES - ‘BRANCH MANAGER’ IS A COMPLETE JOKE, ALL LAUGHABLE AT THE LINCOLN BRANCH, CRAIG STONES TELLS MANY LIES, IS SLY, SMARMY & MISLEADING! DOES NOTHING/ZERO TO SELL YOUR PROPERTY, JUST WASTES YOUR TIME, WEAK & PATHETIC! H/Q SLEAFORD ARE EXTREMELY UNPROFESSIONAL, VERY RUDE, NON COMMUNICATIVE, PATRONISING & DISMISSIVE! WE WILL NOT BE PAYING YOUR SO-CALLED ‘MARKETING CANCELLATION’ FEES & VERY MUCH LOOK FORWARD TO SEEING YOU IN COURT IN 2024!!! BUNCH OF 8 FACED, LYING SNAKES & DIRTY SEWER RATS! DO NOT WASTE YOUR VALUABLE TIME WITH THIS ROTTEN BUNCH OF PARASITES! YOU HAVE MORE CHANCES OF WINNING THE LOTTERY THAN THIS SACK SELLING ANYTHING! FACT! YOU HAVE BEEN WARNED!!!... Read more
Seller
23rd Dec 2023 (1 year ago)
J Stenhouse
Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them.
I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything!
Should this review get a response I expect it will contain further justification for their poor customer service and accusations of inaccuracies rather than solutions.... Read more
Buyer
16th Nov 2023 (1 year ago)
? Channel
Good service... Read more
20th Aug 2023 (1 year ago)
M Chad
Very helpful... Read more
1st May 2023 (1 year ago)
S Joshi
The Service provided by Pygott & Crone in purchase of my first property was excellent from start to finish. Special thanks to Danielle & Francesca who helped in every stage of the process be it from liaising with the Buyer/Solicitors/Mortgage Advisors without there help it would have been difficult on my own to complete the purchase.... Read more
Buyer
9th Mar 2023 (1 year ago)
H Waller
Had to move out of the bailgate as the landlord wanted to sell quickly and in turn, was kicking us out quickly, "Lucy R" sorted us out ASAP, was freindly, understandable and helped us achive our goals as quickly as possible. Flipping fantastic! We were in the new rented property in under a week, so easy to do and any questions she answered were compressively and coherently responded too.
Many thanks
Henry and Rebekah... Read more
Tenant
24th Feb 2023 (1 year ago)
A Elkington
Noni Hammond that works at pygott and crone was fantastic from start to finish! Very helpful, kind and professional. Lovely woman.... Read more
21st Feb 2023 (1 year ago)
J Bowler
We used Pygott to sell our property. First class service. Kept well informed of progress throughout from all staff. Special mention to Noni who went above and beyond the call of duty. Thank you!... Read more
Seller
9th Nov 2022 (2 years ago)
A Mentzel
We found our entire purchase process with Pygott and Crone incredibly frustrating and stressful. Communication was painful and more of a hindrance than helpful. Our purchase agent was, for the most part, rude and condescending. We will never again buy with, sell through or recommend Pygott and Crone, Lincoln.... Read more
Buyer
8th Aug 2022 (2 years ago)
T R
Awful experience when attempting to by my first home. Had offer accepting, signed papers and was sourcing my own mortgage broker by day 2 had a phone call to say that my offer has been cancelled as someone has put a higher offer in even though all docs are signed! Agent was rude and put a lot of pressure on me to use all of there own suppliers which was intimidating as a first time woman buyer.... Read more
Buyer
8th Aug 2022 (2 years ago)
D Kipper
Want you to get an agreement in principle just to view houses, absolute waste of time, use a decent estate agent instead.... Read more
21st Jul 2022 (2 years ago)
L Elliott
Very positive selling experience via Marc Overton. He provided me with an exceptional & friendly service throughout! Would highly recommend!... Read more
Seller
22nd Jan 2022 (2 years ago)
Z Cawthorne
Marc Overton has provided excellent customer service throughout the buying experience. Always kept me informed and up to date with any news as well as arranging viewings with 30 mins notice. Highly recommend, very professional.... Read more
Buyer
8th Dec 2021 (3 years ago)
J Gos
Treated appalling by this branch. Verbally said offer accepted over phone for house they were selling, confirmed we had accepted an offer below our asking price to a cash buyer all so we wouldn't lose the house, all agreed to go ahead over phone and took one evening to sort a solicitor only to be told the next day that an offer from another buying had been accepted!! Kept waiting hours at a time, trying to get more information, if we could put in a higher bid. Not just letting us down but our buyer who also thought could more in time for Christmas. Unbelievable, disgusting way to treat people. Agree with other reviews, clearly all they care about is money.... Read more
Buyer
22nd Sep 2021 (3 years ago)
M C
There have been a number of examples of lack of communication with the Lincoln branch. This is the only estate agent that doesn't communicate with the buyer or with their internal staff professionally. If you are selling a property I would urge you not to go with Pygott and Crone - Lincoln.... Read more
Seller
7th Aug 2021 (3 years ago)
J Arnold
Very professional from the initial valuation to the final exchange. Questions & queries dealt with promptly. Kept well informed.... Read more
Seller
16th Jun 2021 (3 years ago)
A shaw
DO NOT recommend it at all. all they care about is money , they charge you 300 pounds if you want to cancel the sale . The agent for valuation is rude also ETC....
Stuff is very rude ,arrogant and looking at you like they are better than you. Manager is the rudest .
Then they will ask you proof of funds before even showing the house ETC..... They charge you expensive
STAY AWAY FROM THIS AGENCY , LINCOLN... Read more
9th Jun 2021 (3 years ago)
R Webb
Although I am a competing estate agent in Lincoln it wouldn't be fair or honest of me not to leave a review. We bought a house from Pygots and between us we got it through in 4 weeks. Communication was good and we had no issues. We just got our heads down and got the transaction done. Some of the Pygots team have bought through us previous too and although they have never left us a review I think it was a positive experience. Thankyou... Read more
Buyer
24th May 2021 (3 years ago)
M Wells
All good... Read more
19th May 2021 (3 years ago)
R Dixon
Excellent and professional service from start to finish. We went under offer very quick (twice, due to one buyer pulling out) and the whole process was smooth and very well organised. I think we achieved a very fair price for both us and the buyers, Highly recommend Pygott & Crone.... Read more
Seller
20th Apr 2021 (3 years ago)
S Derzi
Danny from Pygott & Crone is a world class agent. Totally understands the needs of the customer and offers a tailored solution rather than pushing something onto you that you don't want. Highly recommend Pygott and Crone as an agent!... Read more
9th Jan 2021 (4 years ago)
K bad
I can highly recommend JamieThorpe. He was always on hand to answer our queries and questions however trivial and always kept us up to date on every part of the lease. We felt Jamie worked really hard for us and helped the process to run smoothly. Thank you... Read more
Landlord
3rd Nov 2020 (4 years ago)
D Smith
Short notice viewing but no problems would recommend this company to anyone... Read more
16th Sep 2020 (4 years ago)
K Lindfield-Scott
Two property viewings but there was a mix up with the first property, Viewing Co-ordinator went to 2nd property so viewing was 45 minutes late.
Had viewing at 2nd property and absolutely no follow up or feedback from them regarding the properies. Not impressed, you have lost a potential sale.... Read more
17th Mar 2020 (4 years ago)
M George
Writing on behalf of my mum who asked pygott and crone to value her house. The gentleman who came out was 15 minutes late with no apology claimed he had left a message on our answer phone, no such message existed. After looking around he undervalued the property by 50,000 from the value given by 3 agents from other companies being quite dismissive throughout. He made it blatantly clear he was not interested in taking on this property even when other agents are fighting over the property due to its uniqueness.... Read more
Seller
6th Feb 2020 (4 years ago)
D Cooper
Just like some of the properties... Read more
10th Jan 2020 (5 years ago)
S Lemont
We had several viewings with Sian (all on a Sunday) all at very short notice.
We have now found a property but not with Pygott & Crone, we would have really liked to buy through them. Nothing was too much trouble for Sian, she was friendly & professional throughout & knowledgeable about the local areas. I can't thank them enough for all their help - its a real shame the property we found was listed with another agent as Sian definitely deserved the sale.... Read more
13th Dec 2019 (5 years ago)
C Barnard
Excellent. See below... Read more
9th Dec 2019 (5 years ago)
D utting
Very professional staff on the inside. I couldn't comment on their service as we only went in for an enquiry but couldn't help but feel welcome from the get go. I was left with a business card and several different house documents, all of which we have reviewed. The service was good for what we received... Read more
27th Aug 2019 (5 years ago)
J Stubbs
Same as all the others... Read more
29th Jul 2019 (5 years ago)
C Charlton
Very helpful at times professional throughout the process of selling and buying... Read more
Seller
10th Jul 2019 (5 years ago)
S Roberts
Today we had a valuation carried out by Ryan Mcguinness at our bungalow and would like to say what a very polite and well dressed and presented young man he is. He arrived slightly late but that wasn't a problem and immediately apologized for this and we were soon at ease talking to him .
This young man is a very good member of staff to have so please don't lose him. Keep up the good work... Read more
6th Jul 2019 (5 years ago)
M Jones
Had terrible service from this company. I bought a property from them and as soon as the offer was accepted they just ignored my emails. I had to find the buyer myself to get the sale through and now won't stop emailing me more houses to buy.... Read more
Buyer
24th May 2019 (5 years ago)
A Gunn
They helped me move house. I can't remember where we put it though.... Read more
22nd Apr 2019 (5 years ago)
M Bates
Huge thanks to Steve and Francesca at Pygott & Crone for helping us get our dream house. As the buyer yhey worked tirelessly for us to get the deal done quickly and efficiently, and helped deal with solicitors and the chain. I would highly recommend them for there work, professionalism, dedication and attitude.... Read more
Buyer
13th Dec 2018 (6 years ago)
A Long
Possibly the worst experience you could have! Had my mortgage withdrawn as P&C thought they were selling me a Freehold and the house was actually Leasehold! To add insult to injury, there was no way I could have got a mortgage on the property unless the lease was extended... by me! This farce went on for 9 months before I lost my patience. To credit them, they did refund me for the Searches and various fees I had paid but to put it in perspective, I bought with Purple Bricks and did a full renovation in the same amount of time as P&C took to mess me about on an almost unsaleable house. Not good.... Read more
Buyer
11th Dec 2018 (6 years ago)
G Barkworth
Please dont use these as your letting agent as they dont care about your property , the property they are agents for has a leak above me, my husband had to come home from work to see where the water was coming from, because the agents wouldnt send anyone out because the tenants didnt know they had a leak, for god sake we live in a ground floor apartment, the water is coming through the ceiling, where do you think its coming from? my husband and tenant found the leak, but they cant stop it, after a few heated phone calls to letting agent with no joy, i have had to go to the management team that runs our property, maybe they can help and give letting agent a kick up the butt , the tenants were given the plumbers phone number but he/she wont pick up, we reported 4 and a half hours ago, its not on, just think of the damage it is making, and the cost the landlord will have to pay, not just for his property , mine as well, this is the 4th leak from this property i have had to deal with under this agent. come on get a grip, and by the way i found the young lass on the phone rude and thoughtless couldnt give a t@@s, maybe some people skills wont go a miss...........24th September 2018 Didnt get a call back from manager of letting agent Friday as asked, plumber did come out 5 hours latter to fix leak from apartment above, after talking to tenant above he said that the phone number the letting agent had given him was for the plumber but he was off , So maybe more communication between contractor and agent we might of got a plumber sooner and there might of been less damage . I have British gas plumbing insurance and the plumber is out within an hour as leaks is one of there top priority .... Read more
Landlord
24th Sep 2018 (6 years ago)
T D
Would never ever use Pygott & Crone again. Had a property on the market for 18 month and still NEVER SOLD it. Listed it with Winkworth once I’d run out of patience and lost thousands and guess what.......it sold in less than 4 weeks. Initially with P&C I had accepted a bid and after 12 weeks the people buyers pulled out, turns out they couldn’t afford the house and P&C never asked to see relevant proof of funds. House was reduced twice and was a steal and they still couldn’t sell it. Like I say, the house went on with Winkworth after 18 month with P&C and it sold to the first viewers they showed round. P&C always talked a good game but they were useless, over promise and under deliver. They cost me thousands in mortgage payments on an empty property. There was also numerous occasions people wanted to view but P&C could t accommodate.... Read more
Seller
16th Aug 2018 (6 years ago)
H Nuttall
Excellent Estate Agent. They have let out our property for 5 years and we have always found staff to be very helpful,friendly and quick to answer any queries. Highly recommended.... Read more
Landlord
22nd Mar 2018 (6 years ago)
G Moore
The two members of staff that we dealt with (Ben and Steph) were efficient, friendly and helpful. We would recommend them to others and would certainly use their services again in the future.... Read more
23rd Nov 2017 (7 years ago)
C Foster
Very professional, persistent and patient. Kerri has done a brilliant job throughout the sale.... Read more
Seller
25th Oct 2017 (7 years ago)
A Group
Jamie Thorpe was extremely professional and a pleasure to deal with. Highly recommend.... Read more
17th May 2017 (7 years ago)