Vicky was excellent and very professional.... Read more
Buyer
10th Aug 2024 (23 weeks ago)
Vicky from Haart was fantastic! She provided excellent service, was super helpful, and made everything go smoothly. Highly recommend!... Read more
Tenant
24th Apr 2024 (8 mo. ago)
Been an absolute breeze! Thanks so much for everything! Big shout out for Jay for keeping in touch every step and always quick to respond!... Read more
Buyer
25th Jul 2022 (2 years ago)
Excellent service and kept in touch throughout. Nassia was very helpful and clear on her updates. She must be a great asset to Haart Estates,
Regards R Wheildon... Read more
Seller
9th Mar 2021 (3 years ago)
After dealing with several other estate agents who I wasn’t impressed with it was pleasure having to deal with Elliott at Haart!
Always got back to me promptly and kept me informed exactly what was going on. It seems that other estate agents use the excuse of working from home in these COVID times as a reason not to get back to you but it shows it can be done with the right people on board.
Keep up the good work!... Read more
Buyer
1st Mar 2021 (3 years ago)
Had excellent service. Kept me up to date through. Nassia was exceptionally helpful .... Read more
Seller
26th Feb 2021 (3 years ago)
This was the our first purchase through Haart and I have got to say one of the best experiences in our property journey. Victoria Blore was fantastic, always kept me updated, rang when she said she would and overall provided a very professional service. I will certainly be using their services on the future.... Read more
Buyer
9th Feb 2021 (3 years ago)
Vicky has helped us view a few properties and is always fare balancing the needs of her sale and purchasing clients. I was overjoyed with my purchase and look forward to further purchase experience with Vicky from Haart Lincoln.
Thanks for your help, great communication and advice
Neil... Read more
Buyer
6th Feb 2021 (3 years ago)
Avoid Haarts because their terms & conditions are very misleading & unreasonable.
The contract document is contradictory & very misleading because where the document was signed it said that we were liable to pay Haarts their fee if we sold it to a buyer who they'd introduced but tucked away there was another clause that said we were liable to pay even if Haarts hadn't introduced our buyer.
We've bought & sold lots of houses & dealt with quite a few estate agents & Haarts are the most unreasonable one we've ever dealt with.
We foolishly signed a contract with Haarts Lincoln branch 4 days before the house was valued by them but on the day of the valuation we had an offer from a private buyer who approached us & which we accepted.
Haarts did carry out a viewing the day after the valuation but we'd already sold the house & Haarts potential buyer offered substantially less than we'd sold it for.
Basically we're paying the fee for little more than a valuation & a For Sale board. We have been billed for the full fee which equates to an extremely high 3.5% of the sale price.(we've never paid more than 1.8% before).
We have challenged the bill but this is the reply we received from them
"Further to your previous correspondence and conversations with head office as per our terms and conditions of the contract you have signed with us, you are liable to pay haart if a sale is agreed during the period our agreement, even if the purchaser was not found by us but by any other person, including yourself."
Therefore, as stated, we will be paying their full fee for little more than a valuation visit & a For Sale board.
Haarts sole agency terms & conditions mean that they can bill you for a sale in which they played no part & can deem to have introduced a buyer to you even if they haven't & can use this clause months after a private sale has taken place.
Another clause required us to inform Haarts who our private buyer was & they then contacted both him & his solicitor & registered him onto their books.
Haarts did offer a very small reduction of £200 off a bill of £2,700 which is an absolute insult which we've refused & have paid paid the full amount.
One more important thing is that we thought we'd cancelled our contract when we contacted the local branch but their terms & conditions required us to write to their head office in Colchester.
People need to check through the the terms & condition with a fine tooth comb, which I didn't do.
Haarts in Lincoln are not local, they're part of a big national company based in Colchester.... Read more
Seller
5th Nov 2018 (6 years ago)