J Murphy
Been fantastic estate agents especially Laura always polite and friendly over the phone... Read more
20th Oct 2023 (1 year ago)
S Ann
Letting manger Debbie is very rude not professional at all.... Read more
Landlord
11th Mar 2023 (1 year ago)
S Dda
What a fantastic service Sorbys rental services provide. Professional, friendly and such fantastic value for money.
I would recommend using Sorbys to anyone wanting to rent out their property. You know your home is in safe hands with the regular checks they provide and always use professional but value for money trades people for repairs.
Keep up the good work Sorbys.... Read more
Landlord
16th Jan 2023 (2 years ago)
J Palfreyman
Fantastic service from Sorbys since taking over our rental property. Debbie has been amazing throughout the whole process with regular updates and can't recommend them enough.... Read more
Landlord
14th Jan 2023 (2 years ago)
A M
Sorbys have managed several rental properties for us for many years now. We have had nothing but great service from the lettings team. They have gone above any beyond to help us. I’d have no hesitation in recommending them.... Read more
Landlord
14th Jan 2023 (2 years ago)
A clark
Outstanding service right from the start! Supportive and helpful during the whole process, prompt call-outs when required. I would highly recommend!... Read more
13th Jan 2023 (2 years ago)
S Betts
Sorbys look after my rental properties. Grant, Debbie Laura and the rest of the team are brilliant, always keeping me updated and making the whole process stress free. I wouldn't hesitate to use them for future rental properties and have recommended them friends and family.
Thank you.... Read more
Landlord
13th Jan 2023 (2 years ago)
R Dever
Excellent!... Read more
13th Jan 2023 (2 years ago)
A Revitt
I have been recommended to move my investment property portfolio to Debbie Piper at Sorbys....there is no question Debbie is highly professional highly experienced combined with a no nonsense approach to the property business.... Read more
Landlord
13th Jan 2023 (2 years ago)
H Shaw
Sorbys have been absolutely fantastic since they took over as agents for our flats; we always receive an extremely prompt & professional service from Debbie & she has been indispensable since Day 1. Our tenant is very happy too as it's easy for him to get in touch with Sorbys & have issues resolved straight away. Highly recommend this business!... Read more
Landlord
13th Jan 2023 (2 years ago)
A Clayton
Having an agent act on your behalf AND in your best interest is absolutely paramount when renting out property. The team at Sorbys get both these things just right.
They are easy to deal with, professional, offer sensible advice and are very friendly. I enjoy dealing with them as they continue to manage 2 properties for me.... Read more
Landlord
12th Jan 2023 (2 years ago)
K Sontowski
Rented with Sorbys for almost five years. They were always very professional at all times and responded quickly to any reported issues. Recommend!... Read more
Tenant
7th Nov 2022 (2 years ago)
T Dynamo
Dreadful organisation. No professionalism, no regard for their tenants. Taking as much money as possible is all they care about.... Read more
Tenant
20th Oct 2022 (2 years ago)
H Brand
Unfortunately had a less than stellar experience with this estate agent, admittedly in large part due to a fault on my part. Viewing date and time was emailed to me, unfortunately I mistook 15:15 to be 15:30 which is what I put I onto my calendar.
Come today, no confirmation text, unlike with other estate agents I'd been dealing with, and no phone call to find out if we'd been delayed or were on our way. We arrive at the property at 15:25 with no estate agent to be seen. At 15:30 I check the email confirmation and discovered that I had, indeed, gotten the time wrong. By all of fifteen minutes.
Your estate agent couldn't be bothered to phone us? Or wait even ten minutes?
That level of disrespect and discourtesy to your clients speaks volumes. As do many of the other negative reviews left here, it seems. Looks like we dodged a bullet.
Might I suggest that in future you simply have an automated confirmation text sent off on the day of viewings? And if clients are held up for whatever reason, a simple courtesy call to find out if there's an issue or a miscommunication?
Regardless, I can only apologise for getting the time of the appointment wrong. Much like yourselves, no doubt, I've been dealing with a number of viewing appointments and in this instance I slipped up with the time. However, you're the service provider, not me, pick the phone up and have a smidgen of consideration.... Read more
7th Oct 2022 (2 years ago)
D Green
Wow! - what an amazing service we received from Sorbys. Many thanks to all the team for bringing our recent property sales to fruition, with special thanks to Laura, who negotiated the sales for us. Nothing was too much trouble for Laura; she went the extra mile and totally exceeded all expectations and managed to complete on one of the sales in just 8 weeks! Laura is extremely professional and very friendly, whilst at the same time providing a truthful opinion, which is exactly what we wanted - she also kept us informed of every step of sales progression for both properties, without having to chase ????. I would highly recommend Sorbys – they are a rare find.... Read more
Seller
23rd Aug 2022 (2 years ago)
T Benczkowski
I don't recommend renting from this agency. High level of ignorancy . Very dissapint3d after renting.... Read more
Tenant
6th May 2022 (2 years ago)
T Roebuck
The worst imaginable lettings agent. These cowboys will fleece all tenants, especially when it comes to getting your deposit back, despite having paid them over £50,000 in rent over the years!! Avoid Sorbys like the plague! They operate like cheap robots, not like real people. Shocking organisation.... Read more
Tenant
2nd Mar 2022 (2 years ago)
C Nelson
Ive found Sorbys to be professional, responsive and helpful. Especially so, when I had difficulty with a bad tenant.... Read more
Landlord
13th Jan 2022 (3 years ago)
J Riley
I can’t recommend Sorbys highly enough.
I have used their services for purchases and rental management.
Grant, Debbie, Laura and the team can’t do enough for you.
Professional, dedicated, efficient, reliable, trustworthy and honest.
What more could you ask for?... Read more
Landlord
11th Jan 2022 (3 years ago)
D White
I use Sorbys as an agent for a property I rent out and moved to them from another agent who were very poor.
I used Sorbys when I moved house several years ago and the service was excellent so thought of them when I needed to change agents for landlord purposes.
Experience to date has been excellent on the rental so I highly recommend them!... Read more
Landlord
11th Jan 2022 (3 years ago)
L Cozzy
I would have no hesitation in recommending Sorbys. From valuation & taking photos to dealing with offers and advising us about solicitors, I found Grant and Laura to be knowledgable, friendly and helpful. They responded promptly to emails and gave me good, honest advice. Laura, in particular, always went that extra mile and I really appreciated her communication throughout the progression of the sale. It was good to deal with someone down to earth who always took time to answer my questions and deal with any concerns. Thank you :-)... Read more
Seller
19th Oct 2020 (4 years ago)
P Gorst
My son rented a property from sorby get service at beginning get the keys etc
I reported several things in the property that need attention rang on several occasions to the office which was a waste of time to be honest
When my son gave notice on moving out no hand over was done properly by any of sorbys staff
When did speak to staff on issues related to the property was a waste of time
And after nearly a month of leaving the property has a email regarding a mail box key that my son has never had when moved in the property which was clearly stated in all documentation
They clearly do not read there own documents
Would not recommend these to anyone very poor customer service from the staff... Read more
Tenant
15th Aug 2020 (4 years ago)
B Pearson
Initially very good with viewings and arranging the documents and key hand over on a rental property, very good service up to this point, then quickly went down hill
Asked for a key to electric meter cupboard very quickly after moving in, 6 months later when I moved out, still hadn't got the key. I was told over the phone they had the key and would come read the meter for me which never happened
Turned up to do an inspection without calling first to arrange a convenient time. During this Inspection I reported that the bathroom door wouldn't close, nothing was done about this before I moved out around 3 months later
Handled my exit of the property fairly poorly as well... Read more
Tenant
5th Jun 2020 (4 years ago)
A Whild
I have sold two houses with Grant and the team, I am looking to sell a third and will be using them again. From start to finish the service was 5 star. Professional, friendly and reassuring, everything that you need when going through the stressful process of selling of buying a house.... Read more
Seller
14th Apr 2020 (4 years ago)
D Dyson
Very helpful & informative... Read more
31st Jan 2020 (4 years ago)
J Smedley
I’ve used Sorbys now for a number of years for my rental properties, they are very professional and reliable and I cannot fault their service. Recently I had a property to sell so I immediately turned to Sorbys and I was so glad I did, once again they provided a fantastic service yet again, the whole team from start to finish were super friendly and helpful and took the stress out of selling a property, Laura the lady who was dealing with my sale was especially helpful and pleasant. I don’t usually leave reviews but I felt my experience with Sorbys was so good I thought I’d let them know, keep up the good work!... Read more
Seller
6th Dec 2018 (6 years ago)
A Webb
A great service, totally reliable and super efficient, Grant and his team were very polite and professional throughout the whole process and made moving house a lot less stressful thank you so much!... Read more
1st Aug 2018 (6 years ago)
R Hale
I was with the agency for 5 years (2013 - 2018).
The property was clean and tidy, matched the photos and description asvertised and paperwork easily processed.
Overall, the service Sorby's provided throughout my time has been fantastic. They always gave quick responses, either via the online portal/email/telephone, to issues and queries and friendly customer interaction.
I've not had much experience with landlords, but mine was understanding and efficient when dealing with a problem. He didn't raise the rent during my period in the property, which is important as a tenant and reflects trust and loyalty, although not all landlords are the same.
I recommend Sorby's to others and would use the agency again if I'm in the same situation when/if I return to Barnsley.... Read more
Tenant
13th Jul 2018 (6 years ago)
S StudioS
Great letting agency, they realy helped me.... Read more
Tenant
1st Mar 2018 (6 years ago)
T LawGreens
A great service from Grant and his team. Laura especially was great at keeping in touch and guiding us through the process explaining everything in detail but in a simple way. Sorby's offer a personal service giving it that local touch/feeling.... Read more
10th Dec 2017 (7 years ago)
Jen
The whole team were excellent, couldn’t fault the service at all. My house sold quickly after the initial valuation (which was great and the photos showed my house in its best light). Start to finish 5 star!... Read more
Seller
8th Nov 2017 (7 years ago)
C T
David Butler is one of the rudest and most uncouth individuals you will ever have the experience of dealing with. He put the phone down on us twice instead of dealing with the issues. Do not rent a property from this company. If you are a landlord the contracts they have occupants sign are not legally accurate. Giving estate agents everywhere a bad name. David Butler... Read more
6th Jul 2017 (7 years ago)
J Walker
Sorby's have managed my rental properties for the last 3 years & do a fantastic job, I would highly recommend them.... Read more
Landlord
11th Apr 2017 (7 years ago)
H Pilarek
Great advice and excellent service received from Sorbys on the recent sale of my property.... Read more
Seller
2nd Apr 2017 (7 years ago)