J lopes
Good place for burgers and fast food ????... Read more
10th Jan 2022 (3 years ago)
M (Randomman)
Nice enough. Bit chaotic. Self service didn't work properly so no receipt. Guy at counter was quite rude about it... Read more
5th Jan 2022 (3 years ago)
K Conway
Staff working very hard to get food prepped quickly and keep customers in the right areas to order and wait, but lobby is a bit small for proper social distancing. Staff still careful to be welcoming and ensure orders are correct before customers leave.... Read more
19th Dec 2021 (3 years ago)
K Glendo
A bit tight... staff were attentive though.... Read more
28th Oct 2021 (3 years ago)
I Alsakran
McDonald's is one of the favourite restaurant where you can eat a very good standard food with good price... Read more
23rd Oct 2021 (3 years ago)
D Valentine
Good food, service ok but seating needs improving... Read more
27th Sep 2021 (3 years ago)
P Sheth
Great service John was especially helpful and friendly... Read more
20th Aug 2021 (3 years ago)
R Oleson
They didn’t have any nether wart, but there was ketchup... Read more
6th Jul 2021 (3 years ago)
S Jonwal
Small sitting place inside the restaurant. Not so great.... Read more
5th Jun 2021 (3 years ago)
C Sheanon
Decent. Went in for a quick bite after the transport museum. Food was fresh and tasty. Only 2 tables and a bar with one stool available (due to covid I imagine).
It's clearly a McDonald's built for takeaway orders mainly. Staff were all helpful and friendly... Read more
5th Jun 2021 (3 years ago)
S MOMUS
Wee bit confusion on waiting to order food as no one was really queuing. The machine was spot on and the service was speedy. However, it lack sitting area.... Read more
1st Jun 2021 (3 years ago)
J Thomas
Not a McDonald's fan. But have grans. So for me an occasional treat for them. I would have fish meal and apple pie and plain ice cream. Can't do with the chocolates in them. And like the milkshakes. Kids like the usual burgers or nuggets meals ice cream and milkshakes. Pricey!... Read more
23rd Apr 2021 (3 years ago)
F jeeachee
Asked for sprite, got fizzy water instead, too late by the time we realised... Read more
28th Dec 2020 (4 years ago)
K Price
The McDonalds app is useful to show varying prices for different branches. This one is significantly more expensive than other West End branches, presumably because it's a different franchisee to most of the rest. Incidentally the cheapest branch is Oxford Street at Tottenham Court Road.... Read more
18th Nov 2020 (4 years ago)
M Oyebode
I have always loved McDonald's breakfast. Definitely hit the spot for me. Went for the double sausage and egg mc muffin with an extra sausage. Went for the white coffee which is very affordable at 99p.... Read more
2nd Nov 2020 (4 years ago)
M Cates
As expected. Smaller than your usual McDonalds, so not many seats.... Read more
28th Aug 2020 (4 years ago)
A V
One of the better McDonald's. Food is good and the staff seemed happy. Fries were properly cooked.... Read more
26th Aug 2020 (4 years ago)
A mujeeb
Fraud MacDonald's, two peoples who are working in this has changed the Till settings of the system and charged double than the normal, Need to complain a fraud case against them. And providing fake receipts to the customers...... Read more
25th Aug 2020 (4 years ago)
J Armstrong
Only two staff working, one who really didn't want to be working there. Very miserable. Had to wait a good 10 mins for a burger and fries even though there was only 5 people waiting, including two heavily armed police officers who ordered drinks.
Burger was average anx the fries where cold.... Read more
17th Aug 2020 (4 years ago)
D Murray
For some reason I like this particular McDonald's. Perhaps it's the area.
It is, nonetheless, a McDonald's. It's a cheap and cheerful American fast food joint. The four stars reflect how cheap and quick it is, together with the fact that you can also pick up a donut, ice-cream or a coffee. It is handy but it's not a top notch restaurant and you should not expect a top notch restaurant experience.... Because it's McDonald's!
This Micky D's, in St Martin's Lane, is strangely nice though. Clean, simple, and of course self service displays available.... Read more
18th Mar 2020 (4 years ago)
P Brazil
Watching a manager putting a double sausage muffin together was disappointing especially when two slices of cheese were clumped together, I think this shows a lack of care to from product to customers. On top of that had to wait 10mins before it was served up to me.... Read more
28th Feb 2020 (4 years ago)
S Abosede
Good for take away as their is no table so if you want to dine in be prepare to stand.... Read more
20th Feb 2020 (4 years ago)
C Hanlon
Fries were best ive had for a while. And very clean... Read more
10th Feb 2020 (4 years ago)
Subbu
Open very early as 5am. Absolutely quick service. Very good location.... Read more
22nd Jan 2020 (5 years ago)
R Challa
The McDonalds in the UK have no variety of food for vegetarian food. Dreadful and stale veggie burger. The chips are normally very oily and have a weird taste to them. You’d be better off eating from a local Kebab shop or Tesco. The only reason for the 2 stars is their McFlurry which is nice and very cheap. Hopefully they improve in the future, will not be visiting any time soon!... Read more
13th Jan 2020 (5 years ago)
A Artemenko
My favourite McDonald’s in a while world!
Fast, clean, friendly.
Amazing customer experience!
Hard working staff and good location.
The disadvantage is that you not bringing vouchers for local businesses that our staff staff can use it as it was before. We could have more vouchers please for local businesses.
Otherwise all great!... Read more
30th Dec 2019 (5 years ago)
F Swann
It’s okay but quite disappointed with there being no seats and toilets. They just do takeaway. Okay if you doing takeaway but not if you aren’t.... Read more
28th Dec 2019 (5 years ago)
J Butt
It was a standard McDonalds. Clean, efficient & good value. Reasonable coffee.... Read more
16th Nov 2019 (5 years ago)
C david
Lack of sitting so have to fish around london to find somewhere to sit. But they give u your food quickly so that's a plus... Read more
1st Nov 2019 (5 years ago)
S Kashyap
No place to sit, takeaway place, took a lot of time to prepare. Also with a happy meal they gave a book! My kid was disappointed!.. i wouldn't recommend this place.. there are better options in covent gardens, pizza express right opposite could be a better choice i guess... Read more
12th Oct 2019 (5 years ago)
J Rickard
I came in with my daughter, it was a shame it was a take away only as she wanted to sit down. Luckily we found benches a short walk away. Food was good... Read more
17th Sep 2019 (5 years ago)
L Headcrab
Worst MC Donald's I've ever been to, no effort put into making my food at all. Prices seem to be more expensive than any other McDonald's with a milkshake being 40p more. Avoid this venue until they have competent staff or better prices... Read more
15th Sep 2019 (5 years ago)
J Hassett
It was ok you know standard maccy D... Read more
18th Aug 2019 (5 years ago)
? ????????
As you know this is a big fast food chain. No one can argue that they have enough clients. Some interistin fact about McDonald's is that actualy their main business is not burgers and fries it is realestate. They own every place where there is McDonald's. So i gues thats why their staff is underpaied and not so happy to work there. Don't get me wrong it's gret place to put some junk and very tasty food in your stomach.... Read more
10th Aug 2019 (5 years ago)
S Mercutio
Fast food......fast food....FAST FOOD. It's a junk fast food restaurant not healthy. I go there for quick junk and not grass. They are not responsible for mine or your eating habits.... Read more
5th Aug 2019 (5 years ago)
I Brick
Great value and taste. Very busy so service a little slow... Read more
23rd Jul 2019 (5 years ago)
A Allen
Quick, fast takeaway only outlet of McDonald's. Great for grabbing a bite while on your way somewhere.
Self-serve & staffed counters.... Read more
31st May 2019 (5 years ago)
A Copty
I know it's fast food, but you can not beat a chicken legend mayo!... Read more
10th May 2019 (5 years ago)
R Campbell
Lewisham High Street efficient, quick service friendly kept clean and very tidy... Read more
12th Apr 2019 (5 years ago)
E Aschiopoaiei
When you are hungry on the road is the best place to stop :)... Read more
18th Mar 2019 (5 years ago)
Z Khan
Obviously very busy, but we managed to get a seating place downstairs, good food and a good coffee!... Read more
21st Feb 2019 (5 years ago)
A Kapoor
They are quick but keep making mistakes. Last time they gave me a crispy chicken wrap when I ordered a grilled chicken wrap. Today they gave me a white coffee when I ordered a black coffee. It causes inconvenience as had to go back again after coming to office wasting time. A colleague of mine had similar experience when she had to go back to return the chicken burger when she had ordered a veg burger. She does not eat meat. They need to pay more attention to the order.... Read more
31st Jan 2019 (5 years ago)
A Ghosh
This is as good as it gets! Spacious seating area. Clean. Served fast. Decent clientele. Well marked seating area for wheelchairs/prams... Read more
1st Jan 2019 (6 years ago)
P Nicholson
2 stars because its one of those new breed of McDonalds with NO SEATING and touch screen order points. So, a takeaway and not a restaurant. Food was fine but had to eat it standing on the street.... Read more
29th Dec 2018 (6 years ago)
O Portechyn
Rarely I get what I order. "Customizing" a burger is a waste of time, chances are you get the regular one. Most of the time there is an item or two missing. Ordering machines never have paper. Despite all above the service is fast and they will correct any issue if you spot it... Read more
19th Dec 2018 (6 years ago)
Dinoguy45
It is great for a quick bite on the go! You can stop in any time as it is open 24hrs a day!! The food is really nice and is always served quickly!! You can sit in or take away it doesn't matter! You can also order whattever you want and can customise it to your liking!!
Overall i would definetly stop here if you are passing by!!... Read more
29th Nov 2018 (6 years ago)
M Lawry
Fat Anita clearly keeps the McDonalds staff discounted food for herself... Read more
24th Nov 2018 (6 years ago)
T rowles
Saw Matilda seats a bit small but still good and reasonably priced merch... Read more
26th Sep 2018 (6 years ago)
N Turner
Can't really go wrong with a McDonald's breakfast. Self-service touchscreens make ordering really easy and, as you would expect, the food came out quickly.... Read more
18th Jul 2018 (6 years ago)
R Childs
Fast delivery. The staff were very friendly when they realised the order was wrong and sorted it quickly.... Read more
8th Jul 2018 (6 years ago)
M Pineda
Hate it that there were no tables and chairs. Not a fan of restos like that esp when it's raining... Read more
29th Apr 2018 (6 years ago)
D P
Quick and easy fast food. No seats.... Read more
4th Apr 2018 (6 years ago)
W Connax?
Doesn't have any places to sit down their is litrelly no tables great if ure taking away,fast service .subscribe to my channel plz or die.... Read more
2nd Apr 2018 (6 years ago)
S Bhuchar
There is no seating which was unexpected, there was only a few people actually working there which meant that it took a while to receive my food.... Read more
20th Mar 2018 (6 years ago)
H Chittilla
I had no problems with customer service but my friend had to wait more than 15 minutes for a standard cheeseburger order, and no one apologized for the wait. In fact her order showed up on the screen as ready to pick up and subsequently disappeared even though she didn't get her food.
During this incident we witnessed an angry customer curse at the manager for an incorrect order. The manager then proceeded to swear and act very unprofessionally, forcing the remaining employees to calm the customer down and setting the entire room into an unwelcoming feeling.
I feel after such a poor experience I will be very unlikely to return to this establishment.... Read more
15th Mar 2018 (6 years ago)
M Taylor
Sometimes head here for breakfast on the way to work as it's quieter than most and the food is made to order so always hot. Self serve terminals take too long and no where to sit as it's takeaway only. Service is usually quick as it's pretty quiet in the mornings.... Read more
3rd Mar 2018 (6 years ago)
G Emsden
Value menu excellent. Other stuff overpriced... Read more
8th Feb 2018 (6 years ago)
P Stevens
It does what it days on the tin. Best value snack in London.... Read more
26th Jan 2018 (6 years ago)
A Lewis
Love the self order kiosks, can have a browse of the full menu and customise your sandwich easily, ensuring the freshest burger. Fries seem to be better here than at other branches, think they must cook them longer, helps them survive the journey back to the office, as this place is take out only.... Read more
9th Jan 2018 (7 years ago)
M Burrows
No place to sit, but good for a quick snack.... Read more
20th Nov 2017 (7 years ago)
S Willetts
Absolutely disgusting on a not that busy Sunday night. Poo and pads all over the bathrooms and no toilet paper. Asked someone for some and they told me to use napkins. Long wait time even though there were minimal people.... Read more
5th Nov 2017 (7 years ago)
L Nemeth
Fresh burgers but - as almost always - they missed a small item from the order like sauces... Read more
9th Sep 2017 (7 years ago)
L Dragan
Rude, unfriendly and unprofessional staff. Stay away... Read more
20th Aug 2017 (7 years ago)
E Ju-Pierre
Very quick service especially with the new setup. Only problem is hardly anywhere to sit. ... Read more
10th Aug 2017 (7 years ago)
J Ogilvie
No seats, no where to sit down and enjoy your meal. Food and service was hot and quick though... Read more
29th Jul 2017 (7 years ago)
R Smith
Take away only. Good place to grab a quick bite... Read more
15th Jul 2017 (7 years ago)
J obrien
Small and was full of drunken stag party yobs, which i suppose goes with that part of central London. staff were friendly and helpful.... Read more
13th Jun 2017 (7 years ago)
È Alfaro
Good service. The restaurant is a little small, just for take away... Read more
8th Jun 2017 (7 years ago)
A H
Slow service due to number of staff, small space without any counters to lean at least and no toilets :)... Read more
20th Apr 2017 (7 years ago)
S duek
No place to sit. Slow service. But it's in a convenient place. ... Read more
14th Apr 2017 (7 years ago)
E Bastian
Poor service. The wait is too long and the coffee is bad.... Read more
11th Feb 2017 (7 years ago)
L Minett
Compact McDonald's restaurant, but very clean, efficient and friendly service. There's the standard wall mounted ordering points and service quick. ... Read more
27th Jan 2017 (7 years ago)
M Griffiths
Usual McDonald's food. But key to note there is no seating here. It's an express so order and take away. ... Read more
14th Jan 2017 (8 years ago)
D Campbell
Friendly, clean, efficient staff even at 2300!... Read more
13th Jan 2017 (8 years ago)
N Evans
Recently refurbished, clean but always busy - always with tourists - so despite refurb and changes to kitchen orders are still slow here.... Read more
30th Nov 2016 (8 years ago)
J Hughes
Convenient for Trafalgar square... Read more
4th Nov 2016 (8 years ago)
F Cooper
Food was quite slow although it wasn't busy. Couldn't use the toilet at all as there was a stream of homeless people going in there to wash and whatever. Staff were friendly and very apologetic for the wait ... Read more
28th Aug 2016 (8 years ago)
P Jenac
Acceptable fast food but just one toilet.... Read more
3rd Aug 2016 (8 years ago)
S Liddicott
It must be one of the world's smallest McDonald's. Okay if you don't want to sit down.... Read more
10th Jul 2016 (8 years ago)
A Crane
Went there to cash in on my monopoly free drink, thought I'd treat myself, however after looking at the receipt. The lady had charged me for the drink anyway! There was no where to sit and there were at one point, pigeons in the store. Not Impressed.... Read more
30th Jun 2016 (8 years ago)
J smith
The only thing here that wouldn't give me the trots were fries. Recently, however, even those have become consistently foul in texture and taste.... Read more
14th Jun 2016 (8 years ago)
A Japaud
Typical McDonald's @the heart of London, small, but efficient and so busy!! But right at the best spot possible... Read more
27th Apr 2016 (8 years ago)
R Storr
In any critique, the critic must be aware of the experience offered and review accordingly. With that in mind this is a McDonald's, as such Ronseal goes along way to describing it.
Although scope should remain to compare, I had been used to a drunken vagrant filled McDonald's that has since closed on Leicester Square, to be greeted here by a smile and an exceptionally sweet "good morning" was a refreshing start. To see the gentleman behind not even place an order, simply to be so 'local' that he could place his order with no more interaction than the exchange of money and a "Thank you" the obligatory good mornings not forgotten.
I received my own thank you as I held the door open, the small details in life can make a big difference, I know today is going to be a good day and I have this McDonald's to thank for that. So with that in mind people of central London if you are given the choice, I suggest you pick up your Big Mac from here.... Read more
6th Mar 2014 (10 years ago)
S Ramani
This is my local McDonalds, and I am incredibly disappointed to learn recently about the poor standards of their chicken welfare. Apparently their chickens are bred in a way that causes them to develop debilitating diseases, and I will be boycotting McDonalds and encouraging all my friends to do the same until they make a commitment to better chicken welfare.... Read more
E Martha-Aguolu
Good service but the downside us,it's a take away only restaurant. In a very busy city where there's nowhere to just sit down this becomes a problem... Read more