? ?????
they will never return your deposit to you. do not contact this agency... Read more
Tenant
22nd Sep 2023 (1 year ago)
M Ghoualmia
NO STAR.....Thamlet Estates have been taken to Court countless times over non repayment of deposit and still fail to pay.
Spare yourself the grief and look elsewhere for a tenancy or report them to Trading Standards.... Read more
Tenant
3rd Jun 2023 (1 year ago)
S Jahan
Bunch of crooks stay away from this agent... Read more
29th May 2023 (1 year ago)
N Norveil
To me it’s litteraly the worst agency in London there are truly incompetent and have a tendancy to avoid tenants when it’s comes to fix an issue .add to that in some appartement I struggle to have hot water .... Read more
Tenant
26th May 2023 (1 year ago)
Y Reyes
AVOID! Worst agency in London. Very unprofessional and disgusting man working in there. We kept receiving red warnings addressed to Mohammed, FRAUD. We would have to call them to top up the electricity every week. The boiler was broken, it took them ages to fix it and flatmates paid the engineer and they never saw that money back. Garden was open (no privacy!), there were old furniture in there and lots of rats. They would rent the room to literally ANYONE, rudest flatmates (one of them broke my door room!). They keep your money so don’t expect to receive it back once you pay them. Don’t buy their image of nice suits and clean shoes, they are the most unprofessional and disgusting agents I’ve ever known - can’t understand how people like that can own an agency and make a living from lies and fraud. Not even as your last option, don’t even try, just don’t rent any of their rooms. You’ll regret it.... Read more
Tenant
26th Jan 2023 (1 year ago)
T Sánchez
WORST AGENCY EVER.
We had RATS no electricity and they kept increasing the rent.
Fraud.
And when they came to check the house (not very often, as they don’t care) they did not respect our privacy, opening in the rooms with no knocking.
They kept flirting with the tenants. THE AUDACITY of this agency is just too much. Still waitin for my money btw.... Read more
Tenant
26th Jan 2023 (1 year ago)
I Todd
How can you run a business with no bank account, it took me 6 months to get me deposit back.... Read more
Tenant
21st Oct 2022 (2 years ago)
All the negative reviews are true. They stole my deposit and now I have to take them to court as they didn’t protect it either. They don’t pass rent onto landlords and leave energy bills to be ran into debt, as well as leave properties to get into a terrible state of repair. Agents make inappropriate comments and are very unprofessional. Don’t make the mistake I and the other tenants did. Steer clear and spend your money where you’ll be respected and treated the way a tenant wishes to be treated. This has had a major effect on my physical and mental health and destroyed any faith I have in letting agents. I’m going to pursue this until justice is served. They also operate as “Klaus Estates”.... Read more
Tenant
30th Sep 2022 (2 years ago)
L Regina
All the negative reviews are true. They stole my deposit and now I have to take them to court as they didn’t protect it either. They don’t pass rent onto landlords and leave energy bills to be ran into debt, as well as leave properties to get into a terrible state of repair. Agents make inappropriate comments and are very unprofessional. The top person, Mohamed is one of the most rudest yet spineless human beings you’ll ever have the displeasure of doing business with. Don’t make the mistake I and the other tenants did. Steer clear and spend your money where you’ll be respected and treated the way a tenant wishes to be treated. This has had a major effect on my physical and mental health and destroyed any faith I have in letting agents. I’m going to pursue this until justice is served. They also operate as “Klaus Estates”. They are that brazen to have two businesses doors away from each other and operate knowing the evil things they have done.... Read more
Tenant
27th Sep 2022 (2 years ago)
A “Alktraz”
They just take money from you, and never fix problems in property just delays and promises! Don't use them... Read more
Tenant
27th Sep 2022 (2 years ago)
C space
Bad services!... Read more
27th Sep 2022 (2 years ago)
Maikon
Scammer they asked cleaning services and never paid THE GUY NAME IS NAEEM he stop answer and don’t paid nothing… very bad agency... Read more
16th Sep 2022 (2 years ago)
NLHero
Fraudulent business. Avoid at all costs!... Read more
3rd Sep 2022 (2 years ago)
N ali
My poor elderly mum gave her property to Mohamed to rent out. He put 9 people in her 3 bedroom furnished flat. We didn’t get our full rent and when the tenants left we had no furniture and the flat was left in poor condition- he has kept the tenants deposit and we have been left with a flat in bad condition that is not rentable.... Read more
10th Jul 2022 (2 years ago)
A Ahned
I wouldn’t give this company even 1 star. This man is a fraud , took our tenants deposit and never gave it back. Never got rent from him being the landlord of the property and all he did was ignore our calls. Looking at his reviews I see most the people share the same experience we’ve had. I will be taking action and see that this man pays back all the money he owes people. Worse experience ever.... Read more
3rd Jul 2022 (2 years ago)
I Zanforlin
They are the worst agency, they just stolen my deposit, I called the police and taking to court. Motherfuers.... Read more
2nd Jul 2022 (2 years ago)
J Parwal
Great service ????????... Read more
21st May 2022 (2 years ago)
K walsh
Awful company from start to finish . Absolute gangsters . Stay well clear... Read more
14th May 2022 (2 years ago)
O Sciranka
Avoid like a plague! Extortionists... Read more
16th Feb 2022 (2 years ago)
C L
FRAUD, BE CAREFUL
Update: In the public record, the Register of Judgements, Order and Fines (which anyone can check online, it's public), Up to today, **this company has 11 cases**, range from 1k to 40k!!!!, and they have not paid any)
----
I'm posting for my friend who got scammed from this agency. This agency is fraudulent. Need no mention about their low quality room with mould and no inventory at any times. In previous reviews, tenants have mentioned they don't return "deposit", and now they have found new ways to scam money. BE AWARE this company should be reported.... Read more
5th Dec 2021 (3 years ago)
N Manenge
My brother is at their office stranded with 3 children and his wife who have just arrived from overseas.He was evicted by the landlord after one night because apparently the landlord was not receiving rent and he had told them not to rent his property anymore..Now they are refusing to refund my brother the the money he paid them.I don't live in the UK , I just don't understand why these people are allowed to continue in business.T The unfortuate thing is many times we read reviews after we are in trouble.If you are considering doing business with these guys,my advice is DON'T.... Read more
12th Nov 2021 (3 years ago)
K Mutlu
I didn't want to give one star, but can't pick less than that. They're the worst agency around London so far. They don't care about anything. We didn't have hot water for more than 3 weeks, lived with a broken toilet pipe until we moved out(Actually, They kicked everyone out with a 7 days notice period) and many more problems. Lastly, They stole my deposit and I claimed them to Court this week. I will compensate 3 times my deposit. I rely on the UK justice system. After reading all the reviews, I don't really get why the UK government doesn't shut their business down. My advice to everyone " Pay 100£ more rent, but AVOID from this agency".... Read more
Tenant
11th Nov 2021 (3 years ago)
S Sensation
These guys are absolutely horrendous. Renting from them was the worst experience ever. When I asked for my deposit back they verbally abused me. AVOID.... Read more
Tenant
17th Oct 2021 (3 years ago)
M Haque
Good people and carers... Read more
24th Sep 2021 (3 years ago)
A Shobowale
I signed a contract with them which was 3 months few weeks after I moved in, apparently the landlord of the property was not receiving the rent payment and me and my flat mates had to move out. AVOID THEM , THEY ARE A SCAM.
Since March I have been asking for my deposit back they won’t pick calls , they have another disguise agency called klause same people same agency ..
Did get my deposit back because I was consistent in asking , others didn’t . Please do not patronize them... Read more
Tenant
24th Aug 2021 (3 years ago)
S Sharma
what a couple of punks... stay away from these horrible people please. terrible... Read more
2nd Aug 2021 (3 years ago)
T Newmeir
TIP for those already renting with Thamlet: They won’t give you your deposit back so just don’t pay your last months rent and avoid their calls. They probs won’t remember you’re supposed to move out that month anyway if you don’t tell them. They’re the rudest bunch of tossers ever and deserve to get their windows bricked, no wonder they have shutters! Lol... Read more
Tenant
28th Jul 2021 (3 years ago)
J Abuan
I have signed a contract with them which is initially 6 months but when I moved in, apparently the landlord of the property is not receiving the rent payment and me and my flat mates have to move out. No one at Thamlet informed us about this. I left the property and emailed them about getting my deposit back (my deposit is not protected as well even though they told me that they will put it under a protection scheme), I haven’t heard from them. AVOID THIS AGENCY. They are very unprofessional. They never answered my phone calls.... Read more
Tenant
26th Jun 2021 (3 years ago)
N rono
I try to make a viewing for a property and was rude, unhelpful so i chose not to continue to view the property. That estate agent is a disgraceful representation for your company.... Read more
19th Jun 2021 (3 years ago)
A shah
No very professional.... Read more
11th Jun 2021 (3 years ago)
B aras
PLEASE AVOID THIS AGENCY.
The photos of the room didn`t reflect the reality, what I found was a total mess. They tried not to give the deposit back, they said their account was blocked and kept the money longer than supposed to. And finally they decided to give it as cash, they deducted GBP 50 as so called "cleaning money" while the room I found was a total mess. I am pretty sure they didnt use that money to clean after me.... Read more
Tenant
29th Apr 2021 (3 years ago)
M Trani
I give one star cause I can not give zero.
This agency is a scam, don't trust all the positive reviews.
They will promess everything before you sing the contract, but after that they will not care about you.
They will completely ignore your emails and calls if you have a problem on the property.
The only thing they care is your money.
I deal with many agency since I'm in London but this one is the wrost .
It's totally a scam!.... Read more
19th Apr 2021 (3 years ago)
L Martinez
I will let the pictures and videos speak for themselves. I know this agency provides cheap accommodation, but it is not worth it.
The reason there are positive reviews is that they often bring up the topic of the deposit in exchange for a good review.... Read more
Tenant
13th Apr 2021 (3 years ago)
Awful experience with this agency and I lived for 8 months. All of the tenants leave after a couple of months due to the shady stuff going on.... Read more
Tenant
13th Apr 2021 (3 years ago)
I was illegally evicted and throughout the process of being a tenant and paying my rent on time. the agency was not attending to repairs of the flat and also they was terrible at communication.... Read more
Tenant
31st Mar 2021 (3 years ago)
M Rashid
Best services... Read more
30th Mar 2021 (3 years ago)
SCAM agency! AVOID!... Read more
Tenant
4th Mar 2021 (3 years ago)
D Noto
Worst agency ever, I give one stare cause I can't give less... Read more
27th Feb 2021 (3 years ago)
M Black
DO NOT TRUST THIS COMPANY! If you don’t want to go through the worry and hassle and expense that I did then stay away from this company. I handed over £1400 to secure a room in a flat that was being refurbished. 6 days before I was due to move in, I went to see the flat again. The refurbishments weren’t finished, someone was living in the room I was supposed to have and the one I was now being asked to move into had a broken wardrobe and exposed wiring coming out of the wall. The kitchen had no microwave, toaster, kettle, etc., the cooker had no extractor fan, the fridge-freezer was comically small for four people and the washing machine wasn’t plugged into the wall but via an extension lead that was directly under the sink.
I decided not to move in and requested my £700 deposit back. I never got it and so started the procedures for a court judgement to get all my money back. My phone calls and texts to Thamlet Estates were ignored. They ignored the court judgement so I then had to get a third-party debt order. I started the whole process in February 2020 and didn’t see a penny until August 2020. I finally got my first months rent and deposit back but there wasn’t enough money in their account to reclaim all my court fees. Thamlet Estates never contested the court case. AVOID!! I should’ve noticed all the red flags but chose to ignore them. DON’T MAKE THE SAME MISTAKE!... Read more
Tenant
7th Feb 2021 (3 years ago)
O Tanner
No replies to emails or messages in regards to getting my deposit returned. I moved out at the end of November and it is now mid January. If I've been able to speak to someone I have been fobbed off and told no one was around to sort out the issue. I find that hard to believe.... Read more
Tenant
18th Jan 2021 (4 years ago)
I don’t recommend!!!!... Read more
Tenant
4th Jan 2021 (4 years ago)
A Maties
They don't give you back the deposit... Read more
Tenant
28th Dec 2020 (4 years ago)
S Dukov
i moved in London withmy family and werent a whole housef from Thamlet Estates, iwas never expecting that in the end we are going to be that pleased. Friendly and professional staf and good management and after move out we got our deposit on time without any problem! highly satisfied!... Read more
Tenant
22nd Dec 2020 (4 years ago)
P Markov
I used the service provide from Thamlet Estates and I were really satisfied,also I’m recommending them! They are very professional and responsive always when u need them! And I got my deposit back!... Read more
21st Dec 2020 (4 years ago)
P Manolov
Thamlet Estates what you can say about them!? They are professional kind and also they will respond to any emergency that you have! I never had any problems during my stay with them and they give my deposit back just on time!... Read more
Tenant
8th Dec 2020 (4 years ago)
M Ivanova
I used the service provide from Thamlet Estates and i can highly recommend them! Always when we had issues they sort them realy quick, also they are verry friendly and proffesional, and the deposit was given back on time!... Read more
Tenant
5th Dec 2020 (4 years ago)
M victor
Thieves... Read more
1st Dec 2020 (4 years ago)
Paula
Very unprofessional and dodgy. Thamlet Estates only proves that just about anyone can start a real estate business in London.
They don't respect their tenants in any way. During the four sad months I lived in a property managed by Thamlet Estates, we had: full on renovations without any further notice (my flatmate's room was suddenly left without a wall), construction workers bringing their whole family with them while London was in a lockdown (needless to say without any further notice), agency staff coming in and going out without any notice and even entering locked rooms at any time of the day (they even entered and emptied our flatmate's room even though he was still living there and paying rent).
The bills were continuously left unpaid and we were left without gas, electricity or internet. Several people complained to the city council but very little changed.
If you ever accidentally end up living in a property managed by Thamlet Estates, please demand they'll protect your deposit, otherwise you won't get it back. Even if it's protected, they will do everything to keep it. Take pictures when moving in and moving out and re-read your tenancy agreement.
Oh, and they don't like these bad reviews. I was told I won't get my references if I leave a negative review on Google. Explains why they have positive reviews as well.... Read more
Tenant
30th Nov 2020 (4 years ago)
S Naim
I used their property's for almost 2 years, never had any troubles during my stay. Verry good services, if you need something from them you just need to call them and they will help you and sort the problem. Highly recommended!!!... Read more
30th Nov 2020 (4 years ago)
TechnoLove92
Thamlet estates is the right place if you are looking for cheap and good locations flats/houses! Good costumer services also professional, never had any problems during my stay there, and i got my deposit on time!... Read more
Tenant
30th Nov 2020 (4 years ago)
J Zuluaga
Please do not rent a room/flat with this people.
This is a really bad agency. We had a lot of problems in the property. We did not have internet for more than three weeks and not electricty in the second floor for two weeks, but they were charging us for that.
They have not refunded the deposit after a month and a half and they are trying to charge damages in the property that we did not do. Currently, I do not if I will get my deposit back. Really really bad experience.... Read more
Tenant
12th Nov 2020 (4 years ago)
S Dimitrova
More than good service, professionals !!!... Read more
7th Nov 2020 (4 years ago)
I Tsanev
I have lived there for almost 4 years and had no problems. They were super kind and cool. The deposit was returned to me almost right after I left. I recommend them!... Read more
Tenant
7th Nov 2020 (4 years ago)
S Singh
Great services and very professional! I have rented with them few times.... Read more
Tenant
1st Nov 2020 (4 years ago)
A Morgan
They sold my house very quickly... Read more
Seller
1st Nov 2020 (4 years ago)
P Andzelis
Fraudulent rental agency. We tried to sign a contract with them but never reached an agreement because the contract they shared was full of ways to rip you off.
The contract was long and full of hidden fees and other nonsense: fixed fee for cleaning after you move-out (doesn't matter if you leave the property as found), fee for move-out on the weekend, fees for any contact with them on or outside business hours. Moreover, tenants are supposed to "at all times to keep the property cleaned to a professional standard", tenants are responsible to pay for mold treatment (it was even written in red ink - probably because they don't maintain their properties and that happens often), agency also says that they will inspect the property every 2 weeks (a.k.a no privacy). And the list just goes on.
I proposed to amend this nonsense contract but was ghosted in the end. Colossal waste of time and I feel even worse for people who rented from them.
As others, I can also confirm that the 5* reviews are all FAKE.... Read more
Tenant
30th Oct 2020 (4 years ago)
F Pachon
Friendly staff good locations on their property cheap prices compared to London highly satisfied with what they offered to me!!! Would love to go back one day!!!... Read more
29th Oct 2020 (4 years ago)
R Silva
I’ve been living in their property for almost a year, they always been kind and professional, never had any problems. And most important i got my deposit on time! Highly satisfied!!!... Read more
Tenant
29th Oct 2020 (4 years ago)
J Martins
AVOID AT ALL COST. THESE PEOPLE ARE SCAMMERS AND THE 5-STAR REVIEWS ARE INDEED FAKE... Read more
27th Oct 2020 (4 years ago)
J Hilber
fake reviews ! don’t go there... Read more
27th Oct 2020 (4 years ago)
It has been 6 months since I leave still waiting for them to return my deposit. Their attitude is very bad. I guess they can't get the deposit back.It‘s 840£?... Read more
Tenant
27th Oct 2020 (4 years ago)
? ??????
friendly agency with good properties on a good prices and locations. i would love to go back!... Read more
2nd Oct 2020 (4 years ago)
DesignFTW
It’s a lovely agency, they always respond if we needed their help! We didnt had any problems during our stay, we got the deposit on time!... Read more
Tenant
1st Oct 2020 (4 years ago)
L Bauer
One of the best agency i ever used in London! Good prices good costumer services! Can’t wait to come back!!! Highly recommended... Read more
1st Oct 2020 (4 years ago)
The worst agency ever
they manipulate the review things and Fake picture putting on the website to give you a trick as well as they do not give you deposit back... Read more
Tenant
1st Oct 2020 (4 years ago)
L smith
Zaid was exceptional throughout my stay with Thamlet estates.They are highly busy estate agent.????... Read more
Tenant
30th Sep 2020 (4 years ago)
K parker
Excellent experience with Thamlet estates. Highly recommended others, ignore bad reviews as they are fictious... Read more
30th Sep 2020 (4 years ago)
J Pegins
I move in London with my friends and we found this lovely agency! Since we move in we never had any problems, they always respond if we need something, we didn’t had any troubles during our stay! We were highly satisfied with the service they provide!!!... Read more
Tenant
29th Sep 2020 (4 years ago)
D Vasilev
The agency is correct. Everything was perfect from the accommodation to leaving the place. The deposit was given on time as it was said.... Read more
Tenant
29th Sep 2020 (4 years ago)
I Chorukov
I used to live with them for almost a year. From the beginning they were very helpful and friendly and me and my roommates never had problem with them during our stay there. We are highly satisfied with the support that they offered. Also our deposit were returned to us on time.... Read more
Tenant
29th Sep 2020 (4 years ago)
A Islam
Very good service... Read more
28th Sep 2020 (4 years ago)
R Jr
Very happy with the service provided. They are very organised, responsive and will help in any wya they can.... Read more
27th Sep 2020 (4 years ago)
A Veneti
I live with them for almost a year, they always been friendly and helpful never had any problems during my stay there!!!... Read more
Tenant
26th Sep 2020 (4 years ago)
J Luna
Friendly agency and good experience with them... Read more
26th Sep 2020 (4 years ago)
L Fernandes
I used to live with them for almost 2 years never had any troubles they always been correct.... Read more
Tenant
25th Sep 2020 (4 years ago)
S Neves
I really liked being there can’t wait to get back and I really can’t wait to get back there... Read more
25th Sep 2020 (4 years ago)
I Rahman
Unprofessional, crafty, horrible and inhumane is the nicest way of describing them.
One of my worst experiences was trying to get my deposit back (which I haven’t yet). I paid the holding deposit and asked for a refund after 4 days as I didn’t need the room anymore. The agent did not tell me the deposit was non-refundable They did NOT state it was non-refundable on the receipt. The agent then said his colleague will call the following day in regards to my deposit and why I can’t get a refund.
The following day they kept avoiding calls so I called with a different number and they pick up instantly. The women I spoke to, Ruby/Rubina I don’t know her actual name, was rude and made up false Acts stating why the deposit is non-refundable. I checked the government website and spoke to Citizens Advice which they uncovered the agency’s lies. Firstly she said it’s non-refundable, then she said she has to deduct one weeks rent because of “agent fees” which was banned a year ago and then she said she’ll deduct four days. She said she’ll call back with the calculations. These conversations were over many calls as I kept getting a different message from each call. I called their office and another agent does the same and starts from non-refundable to deducting one week rent to deducting four days to never calling me back again.
Spoke to the same women the next day and she gave a false name and then we went in circles again, me asking for my deposit which is eligible for and then avoiding calls and saying 10 different things.
Word of advice don’t bother speaking to their team as they’re all unprofessional people who are trying to scam a young student such as myself and others who are more in need of their money. Go straight to Trading Standards and claim your money back through courts and witness their “business” crumble. They should be shut down for scamming people and not knowing how to do their job at all.
Their agents can’t communicate properly so they tell the only women who can speak English to scam everyone while they whisper in the back.... Read more
Tenant
13th Sep 2020 (4 years ago)
T THAT
I just moved for working reasons and i stayed for a year and a half. They’ve been realli good to me and Zaid was always responsive when any issue or doubt came and resoved things very quick.
Had a nice expirience and when i move again to east london i’ll definetly made them a call.
Thanks you very much... Read more
Tenant
4th Sep 2020 (4 years ago)
J Middleton
Liked very much.
Is truly a five star property agency. Everything is great!
**EDITED UPDATED BELOW**
You may notice that the first letter of each sentence of the above review spells out LIE. That is because we were propositioned by Mohammed, the manager of this 'property agency', that we would get our full deposit back on the condition that we all provided a 5 star review. You also may notice that the star value of this review has been amended, and to 1 star, the lowest possible. I have deliberately waited 1 year to amend this comment as the contract contained a clause that stated that 1 year post the contract ending we would still be bound to the conditions of the contract. I am an honest man, and seeing as how we were forced into agreeing to give a 5 star review at the peril of our full deposit being withheld, which we were entitled to, I waited 1 year to amend this false review. This is honest as it is to amend something which was dishonest. Additional to the above reason, being atrocious practice, the following is why I present a 1 star review to Thamlet Estates.
Despite no specific legislation preventing the charging of any fee conceivable that a property agent may wish to, this particular 'property agency' decided to charge atrocious fees such as a 199 pound sterling fee to renew a contract. A 150 pound fee to sign a new contract despite having had a previous contract on another property with this agency. A repeated referencing fee of 60 pounds despite having already been cleared for the previous contact. Charging 60 pounds for what is a 20 pound max referencing process is despicable to say the least. I could go on with the list of absurd fees but must I convince anyone that that is not a reasonable demand? 199 for a renewal was a third of a months rent. How is that reasonable, when the options for renters in London was and is very limited and unstable. To charge people ridiculous fees just stay under a roof while living in an already very expensive city, and who are likely on minimum wage as it is, well that is just low.
Due to the royal ascension of 'Tenant Fees Bill 2019', it will be illegal for this and all other agencies to charge all but a few reasonable fees. I do hope this caused Thamlet Estates trouble in redesigning their business model, as their business model was designed around ripping off tenants by charging absurd fees. Tenants, who are already in a vulnerable position. Raising fees while currently in contract. I hope they had trouble redesigning their business model because their business model was immoral, and they deserve a comeuppance, or some kind of payback for the irk they have caused many. The tenants who took over our property upon our vacation also expressed exasperation upon dealing with this 'agency'.
Aside from the extortionate fees, which caused many months of frustration and schisms among housemates upon debating what should be done to appeal such demands, and aside from the despicable request to award a 5 star review in replace of returning our deposit, what was rightfully ours, there are some few other reasons.
Dealing with Mohammad was unprofessional. Not at all worth the extortionate service fees. Unresponsive, sarcastic, rude and curt in texts. Although he is charming in person and upon first or second meetings, he ultimately does not offer tenants much regard, and is at times, disrespectful.
I do appreciate being a small time estate agent in London must have its challenges, but one should not consider dishonorable practices as justifiable, even in those circumstances, especially when the target is persons in a vulnerable position, such as renters.
I can't imagine how Thamlet Estates has fared in the past 1 year; the 'Tenant Fees Bill 2019', and then Lockdown. I would be surprised if they are faring well, and I wouldn't be too surprised if they made it through as a business. I do hope they have make it through, and that Mohammad and his family are well, and they have an honorable business model.
In short, avoid.... Read more
Tenant
4th Sep 2020 (4 years ago)
S Saba
BEWARE! THE 5 STARS ARE ALL FAKE!!!! I met in person too many people that had the exact same experience as me.
Avoid at all costs. Still waiting for my deposit back, they confirmed I was going to get it and then, They will 100% ignore you. They won’t secure your deposit. I am only left with the hassle of going to court now (which is long, but worth it, i recommend you all to have a look into it). They were not licensed to rent so many rooms in my (horrible) flat.
I have been only polite, but this agency is a total scam so make sure you never rent from them.
The conditions of the house was below any hygiene standard. Worst agency in London maybe... Read more
Tenant
2nd Sep 2020 (4 years ago)
A Soni-Tricker
Since leaving they have not returned my deposit after more than 6 months. The deposit was not protected as the law requires. I have just been going in circles trying to get my money back and they have care at all about responding. Whilst in the flat the maintenance was poor and the room was filthy when I moved in. A terrible agency that I could not recommend any less.... Read more
Tenant
2nd Sep 2020 (4 years ago)
Á Fernández
SCAMMERS!!! AVOID!!!!... Read more
10th Aug 2020 (4 years ago)
C guard
Don't wont to say but it not good at all.... Read more
9th Aug 2020 (4 years ago)
S Gavagnin
?Read reviews before u sign a contract ?
Avoooooooooooooooooooid please , they keep changing things like they want .They dont respond at all if u have any problem or if u go to meet them they become aggressive . Also u have to go through a lot of stress to get back the deposit. If would have 0 stars thats what they deserve...happy that i left this agency ????... Read more
Tenant
28th Jul 2020 (4 years ago)
steffersonn
DO NOT TRUST THEM, they are nice in the beginning but they are thieves. Mohammed thalukdar is the worst, didn’t pay my deposit back, more than £1000,00
Avoid them at all costs.... Read more
Landlord
8th Jul 2020 (4 years ago)
B Gachev
I’ve been with them for over a year and never had any issues.Their rooms or flat/house are on good prices and nice locations. Highly recommend!... Read more
Tenant
25th Jun 2020 (4 years ago)
B pandory)
hopeless agency. the worst possible. on the day of the removal, when I came for the keys, it turned out that the staff have no idea that I'm moving today, but the day before I confirmed my move. their explanation was that the renovation was delayed, they didn't even try to apologize to me even though I was left homeless. they gave me a hideous foster home. employees are incompetent, dishonest and have no penalties for customers. I strongly advise against.... Read more
Tenant
25th Jun 2020 (4 years ago)
R ruth
I find them to be very dodgey, they book you viewings and then literally cancel a few hours later and they are always changing the images and the pricing to there properties they have up advertising I’m glad I didn’t exchange contracts. Would love to know who they are regulated by....... Read more
19th Jun 2020 (4 years ago)
P Chomiak
One of the best agents I have been with . Dust and sufficient service if I needed . Always ready to help very friendly stuff. Accommodation that they provided was clean and in good value of money. Deposit returned on time when I moved out. Highly recommended... Read more
Tenant
18th Jun 2020 (4 years ago)
J Akther
I rented a room from them , their service is very good
Best Agency around east London... Read more
Tenant
16th Jun 2020 (4 years ago)
J (Bitcoinsnoop.com)
Listen what all the bad reviews about?? I traveled from Manchester to London and the agency’s got me a room the same day I wasn’t left homeless. Am happy were I am. Good peoples honestly.... Read more
Tenant
15th Jun 2020 (4 years ago)
C red
Thamlet Estates when needing to find a place is remarkably for exceptional customer service, in assisting with finding you the correct place. But as well as responding immediately with any minor to serious conditions one may have with their place. I have found them also to be kind and helpful with any issue a tenant might be going through. I truly recommend this agency in finding you a desirable place.... Read more
Tenant
12th Jun 2020 (4 years ago)
A Jaggs
The service I have received from Zaid is exceptional, they are efficient and provide expert advice. I highly recommend Thamlet Estates, especially Zaid.... Read more
10th Jun 2020 (4 years ago)
K Inyongo
good customers and the agent zaid really understanding for the demand and trying the best for the comfort... Read more
10th Jun 2020 (4 years ago)
S Tagliabue
A really Professional agency, always available in any needs.
Clear communication with the customer out of the working hours.
House in different areas of London.... Read more
10th Jun 2020 (4 years ago)
J
Still waiting for my deposit months later. No respect for their customers. To think how many people they still owe money too is infuriating. Excuses after excuses of why they cannot give me my money back. Expensive low quality room, and no mention of an inventory check at any time. Do not trust the positive reviews... Read more
Tenant
5th Jun 2020 (4 years ago)
I Navickait?
These people don't respect their clients and act very unprofessionally. Avoid giving back deposits, don't respond to emails. Please, avoid this agency.... Read more
Tenant
5th Jun 2020 (4 years ago)
B Glitch
Amazing team, extremely helpful. Thank you all... Read more
29th May 2020 (4 years ago)
M Vaickelionis
I rent their room, they are nice people... Read more
Tenant
29th May 2020 (4 years ago)
S Patel
During COVID-19, their staff walked directly into me while I was waiting on the edge of a wide pavement nearby - no recognition or consideration. Would you do business with somebody who behaves so atrociously??... Read more
22nd May 2020 (4 years ago)
A Florea
They don't give the deposit money back, I have been rented a room from them and I and others from same house didn't get the deposit money back. The house was full of rats and bedbugs and they didn't take any action when I told them. The manager was rude and was shouting on me. They forced me to change twice the room and I had only 2 days time to move. They seems nice in the beginning but after I took the room they changed. DO NOT TRUST!... Read more
Tenant
19th May 2020 (4 years ago)
A nahian
They wont refund your deposit back. They will show you broke something in the house. In my house there was bed bugs and rats problem but they never send anyone to sort it.... Read more
Tenant
19th May 2020 (4 years ago)
M Rogaczewski
They are scammers ! You don’t want to have nothing in common with these guys ! ????????????... Read more
7th May 2020 (4 years ago)
S Till
DO NOT TRUST THIS BUSINESS (if you could call it that)
They don’t protect your deposit, they don’t respond to messages, they don’t follow the contract at all- they will literally come to your home without letting you know.
The experience I had with this agency was so bad I wanted to leave London and move back home.
If I could rate this negative stars I would.
The employees are extremely rude and some have an abusive nature.
Horrible people who don’t know how to run a business.... Read more
Tenant
5th May 2020 (4 years ago)
J Narvaez
I don't know how they got good reviews, it must to be a joke. Just avoid this agency, the worst I've seen. I hope you read this before you go there.... Read more
3rd May 2020 (4 years ago)
These people don't even have the guts to tell you they are rejecting you for being black despite them being demonized as terrorists themselves, will make you travel a incredibly far distance while money is obviously short right now, and will waste your time.
Every, single, one of these reviews are the truth, AVOID, thamlet estates.... Read more
Tenant
29th Apr 2020 (4 years ago)
I Alfred
DO NOT rent from Thamlet! the best way to describe Mohammed, Zaid, and the rest of these guys is "thugs". I have been waiting on my deposit for months now. Moreover, the property had RATS, a gas leak, electrical issues, an mold growing everywhere because of the poor insulation. If you are so desperate as to rent from them (as I was back then) demand that your deposit is protected, which is required by law!... Read more
Tenant
22nd Apr 2020 (4 years ago)
DO NOT SIGN WITH THEM
Shocking level of service.
Did not protect my deposit.
They ignore most correspondence messages.
Still have not received deposit back from them, 2 months after leaving property.... Read more
Tenant
13th Apr 2020 (4 years ago)
N Abla
terrible I don't have any word to say, we've visited 3 rooms in different area all of them are disgusting, bad customer service.
I.do not recommende this agency at all.... Read more
16th Mar 2020 (4 years ago)
B Ahmed
Very nice people, they explained everything clearly to me, and I understood what to expect when renting a room as before I didn’t, and my expectations for my money and rental budget was so high and this was holding me back with re locating to London. They explained that in London it was more the postcode I would be paying a premium for rather than just a room and that helped me have a more realistic expectation in finding a room to live in very close to my work. This in return has saved me in my travel costs! I wouldn’t most likely not of lowered my expectations had I not spoken to the guys here and had they not explained and painted a realistic picture for me! but fortunately for me they did. Thanks a million! Very happy “Tennant” Bobby... Read more
Tenant
26th Feb 2020 (4 years ago)
J Mullin
It was not a nice place to stay... Read more
24th Feb 2020 (4 years ago)
K Iter
Do no Waste time with this racist company.
Please... Read more
23rd Feb 2020 (4 years ago)
Kelsey
Please save yourself the stress and DO NOT rent through Thamlet Estates. The staff are incredibly unprofessional, rude and aggressive. The basement flat was unsafe to live in, with extreme mould in the shower and damp throughout the entire flat which we complained about but nothing was done to resolve the issue.
Additionally, the toilet door had broken and remained broken for over 4 months before they bothered to get someone to fix it (after months of complaining of having to use the toilet with the door half open in a sharehouse with strangers). The electrical issues were the cherry on top where we would all get zapped when using any kitchen appliance. We were lied to about an electrician fixing it. We were also threatened to be kicked out of the property upon complaining of the electrical fault. This was eventually resolved after a few months and many electric shocks, and after coming home to find the electricity had tripped and the power was off.
During the hottest week in summer, the fridge/freezer stopped working. We lost all of our food and it was not replaced for over 4 weeks. During this time, we couldn't store any food and were told it would be resolved each day despite the fact it took over 4 weeks.
Whenever we had viewings for spare rooms or for maintenance, we were almost never told people would be in the flat. Obviously as a female, this is incredibly uncomfortable walking in to find random people in your home.
At the end of our lease, we were expecting our deposit within the 14 days as per our contract. This did not happen. We were texting, calling and emailing every day but were being ignored by all of the staff. After 30+ days of chasing this, we received the deposit back minus £50. We asked for the agency to explain the deduction but were once again ignored.
The company is incredibly unprofessional, and we would often have our electricity run out because they wouldn't top up our meter when they were supposed to.
Please do yourself a favour and avoid this agency at all costs.... Read more
Tenant
23rd Feb 2020 (4 years ago)
A Cariola
Worst agency I ve been in two years in London . Tha Agent I ve speak with was super rude. They rent rooms supers small where you can just fit in it a bed and not even a wardrobe for more than 800 pound. Of course every agency has their own price so is up to them... But their way to treat me honestly shocked me and I am a super polite person cause there wad definetly no reason to treat me in that way... Read more
Tenant
10th Feb 2020 (4 years ago)
O Belinda
Waited 30 min for the agent to come and show me the flat. Called him and his phone was off, called the office and nothing. No message back for apology. Very bad service.... Read more
12th Jan 2020 (5 years ago)
L Rasta
The proprietor is not trustworthy is rude and ill mannered.... Read more
27th Dec 2019 (5 years ago)
M Ali
Very poor customer service, arranged to view a property twice both time they never turned up at the flat... Read more
13th Dec 2019 (5 years ago)
?Ru
do not trust them' absolute embocils... Read more
7th Dec 2019 (5 years ago)
S Islam
Still waiting on my deposit unbelievable was a family friend.... Read more
5th Dec 2019 (5 years ago)
N Hoque
Very terrible experience I had to go through with my partner and wish this don’t happen to anyone else. I am still yet to be paid my deposit and didn’t even get a property arranged from them. Ended up getting ripped off.... Read more
5th Dec 2019 (5 years ago)
L romary
(Translated by Google) Do not go through this agency! it's a scam !!
You will never recover your deposit, they invent you any reason ridiculous !!
(Original)
Ne passez pas par cette agence! c'est une arnaque !!
Vous ne récupérerez jamais votre deposit, ils vous invente n'importe quelle raison ridicule!!... Read more
6th Nov 2019 (5 years ago)
K Jain
best agency in Bethnal green really helped me to find good house in cheaper price... Read more
24th Oct 2019 (5 years ago)
D Jain
5 star customer service by Mohammad
Thank u... Read more
24th Oct 2019 (5 years ago)
D jain
best agency for finding accommodation in east london... Read more
23rd Oct 2019 (5 years ago)
L Barraza-Araiza
DO NOT SIGN ANYTHING WITH THIS AGENCY.
They do not make repairs, they do not protect your deposit, and they do not return your deposit alleging the most ridiculous reasons. They try to trick you in every single way possible.
Look for reviews online, I am not the only person who has gone through this. Please make yourself and your mental health a favour and do not sign with these crooks.... Read more
Tenant
23rd Oct 2019 (5 years ago)
DO NOT SIGN WITH THIS AGENCY.
they do not make repairs, they do not protect your deposit, and they do not return your deposit alleging the most ridiculous reasons. They try to trick you in every single way possible.
They are complete crooks, and for what I have read, I am far from being the only case in which these guys have behaved like this. All former roommates that I ended speaking to had to go through hell trying to receive their deposit back and didn't receive it fully for no reason.
DO YOURSELF AND YOUR MENTAL HEALTH A FAVOUR AND DO NOT SIGN WITH THESE CROOKS.... Read more
Tenant
23rd Oct 2019 (5 years ago)
F Khan
Very nice agency !!!... Read more
17th Oct 2019 (5 years ago)
R Jain
I stay there for the few days and it was amazing . Must recommend this place to stay in Bethnal green... Read more
17th Oct 2019 (5 years ago)
F Patel100
Very nice customer service by the staff and especially Mr Mohammed(owner) always helps us... Read more
16th Oct 2019 (5 years ago)
F Mehdi
Very accomodating and quick service. Recommend this to everyone... Read more
16th Oct 2019 (5 years ago)
G Jain
Amazing estate agent! I have rented many properties through thamlet estates and they go out of their way to be helpful and the service is outstanding if anything needs to be repaired within the property they do it immedietly. Thank you Mohammad for giving us such great properties
Would highly recommend this.... Read more
Tenant
16th Oct 2019 (5 years ago)
Lynna
I spent almost a year in the property managed by Thamlet Estates. The flat was conveniently located, very well connected. It was kept clean and quiet. The agent was reasonably responsive.... Read more
Tenant
11th Oct 2019 (5 years ago)
K Choy
Terrible experience. My friend and I were oversea students looking for accommodation during 2018. The company did not provide us invoice or receipt after we paid deposit for the rooms. We had sent messages, emails and contacted them for many times but still no reply. We have contacted TPO to interfere and the review said the company should refund us deposit and compensation but the company did not reply as well. An awful and dishonest agent company! Don't trust them!... Read more
15th Sep 2019 (5 years ago)
J Gibson
Great landlord to rent with! Moved from Canada and this was my first renting experience in London. Luckily Thamlet Estates made the transition easy and smooth and the agents are easily accessible.... Read more
Tenant
6th Sep 2019 (5 years ago)
C Jenkins
Lived in one of their flats for 9 months and can definitely recommend Thamlet Estates. Very helpful and friendly agents. Were kind to me as a tenant and very quick to respond about any issues.... Read more
Tenant
6th Sep 2019 (5 years ago)
T Khatchvani
The worst company you can possibly find in London. They are not taking care of tenants, constantly ignoring their legitimate claims, threatening them, not paying utility fees even if it is prescribed in contract and what is the most important - trying to take all the deposit you pay. Please avoid them! They will rob you and never pay attention to your needs.Complete disaster. Mohammed and Jay both are very ignorant and cold hearted.... Read more
Tenant
29th Aug 2019 (5 years ago)
The worst company you can possibly find in London. They are not taking care of tenants, constantly ignoring their legitimate claims, threatening them, not paying utility fees even if it is prescribed in contract and what is the most important - trying to take all the deposit you pay. Please avoid them! They will rob you and never pay attention to your needs.Complete disaster. Mohammed and Jay both are very ignorant and cold hearted.... Read more
Tenant
29th Aug 2019 (5 years ago)
Very dishonest. They will lie.
They are very eager to take money but will never fix anything in the property.
I wouldn't recommend them even as a last resort.... Read more
Tenant
6th Aug 2019 (5 years ago)
L Wheat
Would give 0 stars if I could...The 5* reviews are fake. Please avoid this agency at all cost. Myself and my flatmate were illegally evicted after we complained that Mohammed was illegally building more bedrooms within the flat. This was just the icing on top of a very messy, ugly cake. Showers broken for weeks, no electric, mice, and very rude bullies for letting agents.... Read more
Tenant
24th Jul 2019 (5 years ago)
N Koster
Thamlet Estates is a very good bureau. The personnel is very nice, and the owners very friendly. They are very quickly in their response by phone and in handling. I've had a great experience with them during my stay since September 2018.... Read more
Tenant
7th Jul 2019 (5 years ago)
D Hancox
Mohammed and his team have always been helpful and maintained a good service over the last year, dealing with issues quickly without any drama. Would definitely recommend going to see them if your require accommodation in London.... Read more
Tenant
6th Jul 2019 (5 years ago)
I Alas
Thamlett is trustful agency, you guys doing great job. Thanks for find us property... Read more
27th Jun 2019 (5 years ago)
P ?
The worst agency iv seen in last 6 years! All this good comments with 5 stars they making by themselves to pretend that they are honest, helpfull and trustable! Mohammed Thalukdar is lier and bully! And rest of the team too! They not responding for inquiries, dont paying bills and trying to drop everything on tentats! Avoid from this agency if u read this, and if u are with them dont be scaried, because thats what they want! Have a great day ppl! ;)... Read more
Tenant
15th Jun 2019 (5 years ago)
H Owens
Have been with Mohammad and Jay at Thamlet Estates for over a year and half now and have resigned with them 3 times. We have had no issues and have found them friendly and quick to resolve any issues.
Highly recommend.... Read more
Landlord
29th Apr 2019 (5 years ago)
N Whitebrook
Thank Estates are a professional agency with friendly staff. They were always quick to respond when we needed them, and have always listened to our requests. I was very satisfied with the level of service.... Read more
25th Apr 2019 (5 years ago)
E Dueker
A very reliable agency with nice staff. It is really helpful also during the tenancy and reacts to any queries. Me and my flatmates had a really good experience with them during our one year rental year in east London.... Read more
Tenant
25th Apr 2019 (5 years ago)
L Savoldelli
Good agency, I recommend. Everyone is friendly and always here to respond to our questions and help us ! Thanks !... Read more
12th Apr 2019 (5 years ago)
K H
I trust the people here like they're my own family. Honest, reliable and they will go that extra mile for you. Would thoroughly recommend.... Read more
10th Apr 2019 (5 years ago)
Y Can
Been with them for awhile now and I feel there is a good relationship and that they are very attentive to my needs. Very professional and friendly agency.... Read more
30th Mar 2019 (5 years ago)
A Mumin
Great service! Mohammed is easy to work and is always available and very helpful. Never had any issues with payments – always on time.... Read more
Landlord
22nd Mar 2019 (5 years ago)
S Ahmed
I have been with thamlet estates for 3 years. Highly recommend this agent. I have had no issues with them. Any problem I report gets sorted out promptly with any issue.... Read more
21st Mar 2019 (5 years ago)
S Wells
Have resigned 3 times with Mohammad and Jay - no issues. They are friendly and will fix issues on the day. We are in a great little flat in Bethnal Green - always have felt safe and comfortable.... Read more
Tenant
19th Mar 2019 (5 years ago)
ironsepultura92
Great !... Read more
18th Mar 2019 (5 years ago)
A Elouadihi
I've had a good experience with this agency, been renting a room for almost 18 months and they have been very helpful with any issues that I've faced.... Read more
Tenant
18th Mar 2019 (5 years ago)
M Grilli
Since September, I’ve rented a room from Thamlet Estates. I’ve extended my contract after the first six months as both the room and the location really satisfied me. Located next to the lovely Spitalfield Market and five minutes away from Liverpool street station, it offers me amazing options of transport connections with the rest of the city.
As for the agent’s services, they provided solutions to the problems we faced. For example we got our fridge replaced as it stopped working and I got a new mattress on call, as the previous one was very old.
I’m happy I’ve found a place I can call home!... Read more
Tenant
18th Mar 2019 (5 years ago)
M Rager
I have had a very quick and efficient service while renting my property with thamlet. The management team is very competent and responsive every time I have any issues.... Read more
Landlord
15th Mar 2019 (5 years ago)
M Weston
I have just signed my new tenancy with thamlet estates it was a great process , fast and friendly,very helpful. Thank you Mohammed.... Read more
Tenant
15th Mar 2019 (5 years ago)
G Bianchi
easy and efficient communication, nice houses and my favourite locations in east london. They even have relocation option if you want to try a different area or house at any moment.... Read more
14th Mar 2019 (5 years ago)
A Gallo
I dont know why I see so many negative reviews here but my experience was overall positive. They returned my deposit on time, whenever I had an issue they fixed it immediately and I enjoyed my stay in one of their rooms in Bow. I would recommend them to anyone who is looking for a a nice room with a lower price. I stayed with my boyfriend 6 months with them. The only thing they could improve is to refurbish more regularly the properties but the sizes of the rooms are bigger than anything else you can find.... Read more
Tenant
14th Mar 2019 (5 years ago)
M García
Decent agency that keeps the prices of their rooms low while the rest of agencies and landlords keep on increasing. I have a double room 2 min to Bethnal Green station for 135 pw only.... Read more
Tenant
14th Mar 2019 (5 years ago)
chearrindell1
Great customer service, great place. I am in a place through Thamlet estates, Bromley-By-Bow is a great area with fantastic local facilities like supermarket, park and train station. Very helpful... Read more
Tenant
14th Mar 2019 (5 years ago)
T Muno
Thamlet Estates are the worst lettings agent I have ever dealt with. I don't recommend them and if you want to be disappointed and stressed by all means go ahead and deal with the short fused owner Mohammed. I have to be forced to give one star or else I can't leave a review. They get ZERO star from me.... Read more
Landlord
13th Mar 2019 (5 years ago)
K Ahmed
What a fantastic service.
Thank you.... Read more
7th Mar 2019 (5 years ago)
No letting agency is perfect,but thamlet estates is one of the good ones. I could always call or text them if there was an issue and it would get solved in a decent time frame. If I had to pay something linked with the appartement itself they would also pay me back same or next day.... Read more
Tenant
6th Mar 2019 (5 years ago)
A Topliceanu
Thamlet Estates
Very dissapointed with Thamlet Estates! particulary with Mohammed Thalukdar. They embody the worst of London's rental madness:
- one-way communication: quick to get in touch when they needed us to do something, very difficult for us to contact them
- dishonest: they will lie, steal and cheat to make more money at the tenant's expense.
PLEASE AVOID THEM!... Read more
Tenant
26th Jan 2019 (5 years ago)
E Bywater
Pretty trustworthy and easy to get hold of when needing to discuss anything in regards to my room.... Read more
25th Jan 2019 (5 years ago)
A jackson
I have been with these guys for about 3 yrs now and never a problem! Mohammed has always been there to sort out any problems in the flat asap, a new bed, a new washing machine and a new cooker within the same day of them breaking, great agents I would HIGHLY RECCOMMEND THEM TO ANYONE. Adam.... Read more
Tenant
11th Jan 2019 (6 years ago)
N FARKAS
Very effective to have you sign the contract Then:
1/ issues with the heater that were never fixed, causing weeks without heater and hot water, without compensation
2/ never replied to the queries
3/ deposit returned partially and after 3,5 weeks instead of 2 weeks
4/ the room was robbed with room door destroyed: they did not change the door (slightly repaired it) and initially wanted me to pay for the door as they were accusing me of causing the robbery
5/ they request for 20GBP for each day the rent is paid late. Once they requested me for 60GBP despite I had always paid on time (had to argue before they accept)
6/ some people of the agent/owner went into my room without notifying before (a flatmate saw it happen)
The fact all reviews are either 1 or 5 stars is quite selfspeaking.... Read more
Tenant
10th Jan 2019 (6 years ago)
C Feneck
WORST ESTATE AGENT EVER !!!! This is a fraud, I do NOT recommend it. Mohammed and his team will take money from you but never give you back all the services promised. I have rent a room in a flatshare of 5 persons (surprise, we were actually 6), the shower was not working during 2 weeks (no intervention from the agency), sometimes no electricity because Mohammed was not paying the electricity bill, no cleaning service (the flat was super dirty when I moved in). Finally, I had to send message to Mohammed every single day since I have left the flat to get back my deposit (I got it back 2 months after... it was supposed to be 14 days). THIS IS SERIOUS, PLEASE AVOID THAMLET ESTATES ! (all good feedbacks below are fake for sure).... Read more
Tenant
29th Oct 2018 (6 years ago)
A Uddin
As a landlord I have had issues with letting agencies in the past. I was extremely reluctant to use one again however due to the fact that I no longer have the time to deal with matters myself or find a tenant, I had no option but to use one.
After researching I came across Thamlet Estates and I thought I would speak to them to see what they were able to offer. I am so glad I did. From start to finish the service and cooperation I received was fantastic (and continues to be).
If you are in doubt, give them a call and you will be pleasantry surprised!
Thank you.... Read more
Landlord
25th May 2018 (6 years ago)
L M
STAY WELL AWAY FROM THIS ESTATE AGENTS. DO NOT USE.
IGNORE ANY RECENT REVIEWS LEFT BY OTHER PEOPLE- THESE ARE FAKE REVIEWS TO COUNTERACT THE REAL REVIEWS PEOPLE LIKE ME AND OTHERS HAVE LEFT. They truly are one of the worst estate agents.
Mohammed Thalukdar is a bully and a con artist. I moved into a property and within the first month he tried to tell me I had to leave the property within a week because 'the landlord wanted the property back' - which was proven as a lie because he just wanted to push people out to get more money. He then moved in an unprofessional drug dealing couple, the house was raided by police at 4am one time looking for them and the drugs they possessed. They don't do essential background checks, they are dodgy and horrible estate agents. The worst.
When I had to move out because I no longer felt safe, Mohammed broke into my room and stole my possessions. I had to call the police who have evrything on record including his threatening text messages I received for months whilst I lived there.
He is a liar and a bully.... Read more
Tenant
1st May 2018 (6 years ago)
C Kerner
I have been dealing with Thamlet for over two years now. They are very professional and always willing to meet my need as a tenant. I find the managers very loyal, trustworthy and very kind people. So far so good...!... Read more
Tenant
1st May 2018 (6 years ago)
S Kocen
Great to find a reliable landlord in a big city like London. It can be very difficult to put your trust in a landlord when you first move to the city, but I can say without reservation that Thamlet Estates were true to their word; no issues later down the road. The landlords have been kind and attentive. When we've needed anything they've been prompt to respond. They work hard to maintain a good relationship, and I can eaily recommend them if you're looking for a room in a shared flat.... Read more
Tenant
20th Mar 2018 (6 years ago)
N Camara
Thamlet Estates are the best agency ever, they are so professional unlike others I will defo recommend... Read more
6th Mar 2018 (6 years ago)
G Mortley
Unprofessional, power tripped, extortionists. Wouldn't reccomend anyone using them at all.
A room that I had arranged a viewing for with the current tennant and guaranteed to take it from her was refused due to myself being 'rude'. The agent (who I will not name) firstly tried selling a different room I hadn't seen, and then I was told cash only (no way I'm walking around with £800 in cash or that I'm giving cash over on the first place). Instead of telling me that I was rude himself or that I wasn't getting the room I was just ignored and told by the current tennant. Clearly do not care about their current clients or potential ones.
Avoid.... Read more
Tenant
5th Feb 2017 (7 years ago)
F Ekwealor
Really good agency. Cares about the tenants unlike other housing agency. Call them if you want affordable house in London with zero stress.... Read more
Tenant
4th Sep 2016 (8 years ago)
A Johnson
Absolutely disgraceful agency. Unprofessional guys and nothing short of bullies and con artists. Reccomend everyone stay away unless stress and intimidation is what you're looking for.
In one word extortion at its finest.... Read more
6th Jun 2016 (8 years ago)