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- Elms Estates - Bethnal Green
Elms Estates - Bethnal Green
Opens Monday at 9:00am
454 Bethnal Green Road, E2 0EA
We passionately believe that selling and letting homes is about values and expectations and how we can exceed your expectations?
As a member of The Property Ombudsman for Estate Agents and the UK Association of Letting Agents our values are ensuring that at all times we are professional, honest, transparent and accountable so that we provide our clients with an individually tailored service with the utmost integrity.
Opening hours
- Monday 9:00am - 7:00pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 6:00pm
- Saturday 10:00am - 3:00pm
- Sunday Closed
View all details
Accreditations
Elms Estates - Bethnal Green Reviews (117)
Have you used this agent?
91%
3%
0%
2%
3%
H Davies
Alayna is super responsive, even on her days off! Really helpful, flexible and makes you feel like you are her only client.
23rd Jun 2024 (5 weeks ago)
M Kabir
Best Estate agent in East London. Specially Shaun and Mohammed are a delight to deal with.
21st Jun 2024 (5 weeks ago)
F Green
Angelika (buying) is great! So proactive and follows up on any questions you have and suggests properties to view that are suitable. Defo recommend!
15th Jun 2024 (6 weeks ago)
S huang
I am so glad that I chose Elms Estates for my first rental experience in UK! Their warm and friendly attitude with professional service made me feel very reassured. Thanks to Husnain for securing the ideal flat for me last year, and thanks to Jade and Stephen for always promptly addressing any maintenance issues. Elms Estates is an excellent team, I highly recommend them!????
28th May 2024 (9 weeks ago)
M Brady
We had an excellent experience renewing our tenancy agreement with Nasim. Elms were quick to reply to emails and work between ourselves and the landlady to reach an agreement. Would highly recommend renting through Elms.
22nd May 2024 (9 weeks ago)
S Sangiovanni
I had an excellent experience with Elms Estate, especially thanks to my agent Husnain Iqbal. He was incredibly kind and helpful, showing me multiple apartments that perfectly fit my requirements and allowing me to find the perfect one within 24 hours. Husnain was always responsive and supportive, assisting me with setting up utilities and signing the contract. I highly recommend this agency to both renters and landlords. Great service!
16th May 2024 (10 weeks ago)
C Brentwood
Terrible experience with Elms. Sadly, they are not worthy of more than 1 star. No feedback on viewings, slow to respond to emails, or they just don't bother. I wouldn't recommend them to anyone. An unprofessional experience from the moment I listed my property until I disinstructed them.
In response to Elms comments.
I wouldn't call responding to calls or emails 5 days later acceptable. And no one held to to ransom for lettings. You stated that your fee was 10%, which is ludicrous. Every other agent I have asked is between 6-7%, curious as to what makes you worth 10%.
I never got feedback from you without me chasing you down, calls, emails, and then those weren't replied to within a business day. The etiquette of a professional is to respond by the close of the business day unless you have your out of office on. Even taking one month to respond to this review says a lot about your efficency. Your incompetencies and lack of professionalism are why you received 1 star, and felt other potential clients should be aware of how you operate rather than wasting their time, as I did. Sometimes, positive criticism makes agents pull up their socks and address their behaviour, and they also take steps to rectify the issues listed above. .Just using the sentence 'held to ransom' shows your lack of decorum as a professional organisation. You give Estate agents a bad reputation tut tut!
14th May 2024 (11 weeks ago)
K liu
We have had a one-year contract with Elms, and it has recently been extended for another year. Nasim has been very helpful in resolving any issues that arise with professionalism and thoughtfulness. He provides clear communication about what we can expect and helps us prepare accordingly. He serves as a great liaison between our landlord and us.
28th Apr 2024 (13 weeks ago)
F Valtierra
The communication is great. They are very supportive and quick when we need assistance related to the flat; specially Nasim.
23rd Apr 2024 (14 weeks ago)
L Taghavi
I have had a really wonderful experience working with Nasim. It's refreshing to work with an estate agent who clearly cares about people. He 's always quick to respond and help out in any situation and has really put my mind at ease when I was having housing issues. As far as estate agents go, elms really is a top one especially for renting. Would highly reccomend
11th Apr 2024 (15 weeks ago)
M Sed
Shaun and the team couldn't do enough to facilitate a flat purchase in the Bethnal Green area. Always helpful with information, and providing access to the property often at short notice as the transaction progressed. Highly recommended as best in that corner of East London they have chosen to specialize in ++
10th Apr 2024 (15 weeks ago)
G Gomes
Very satisfied. Everything is dealt with professionally and communication is great. Both Erlandas and Husnain, who helped with both tenancies I had with Elms, we’re always helpful and made sure all I asked was addressed
14th Mar 2024 (19 weeks ago)
L Raimondi
We recently had the pleasure of purchasing a property with the assistance of Shaun and Husnain from Elms Estates in Bethnal Green, and the experience was nothing short of outstanding. From the time they picked up our offer to the final closing, Shaun and Husnain always showed great dedication and an unwavering commitment to delivering the best results.
They took the time to assist with our requests and concerns and would always get back to us in no time and able to help, instilling a sense of trust and confidence throughout the entire process.
We wholeheartedly recommend Shaun and Husnain and the whole team at Elms Estates in Bethnal Green to anyone in need of real estate services in the area!
12th Mar 2024 (20 weeks ago)
F Lichte
Husnain has been transparent and proactive when helping me finding the right flat. Even after moving in. Can definitely recommend working with him.
12th Mar 2024 (20 weeks ago)
L Kiffin
These are nice people. I let, and then sold my flat with Elms Estates. They work hard and take it seriously , their paperwork and contracts are so straightforward and clear, they communicate courteously at every stage, they don't hassle with unnecessary messages, and basically, just do exactly what they promise, and a bit more besides.
Thankyou to Shaun and the team!!!
4th Mar 2024 (21 weeks ago)
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