Vesper Homes Mayfair are an estate agent in Mayfair. They mainly list properties in SW11, M16 and SW1. Over the last 6 months, they've listed 12 properties, with 20 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on OnTheMarket.
Opening hours
Monday8:00am - 8:00pm
Tuesday8:00am - 8:00pm
Wednesday8:00am - 8:00pm
Thursday8:00am - 8:00pm
Friday8:00am - 8:00pm
Saturday10:00am - 6:00pm
SundayClosed
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Vesper Homes - Mayfair Reviews (34)
Have you used this agent?
82%
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18%
I iman
Moved in in October 18th 2021, we are January 26th and the default heating system is still down. I still have no heating in my place. No follow-up, unprofessinal and rude responses when asking for repairs to be taken care of. False apologies and no real solution provided, and I am paying extra electricity as I finalllllllllllllyyyyyyyyyyyyyy sent out portable heaters after screaming that the weather was going to -4 degrees. In January.... Read more
26th Jan 2022 (2 years ago)
L Gatzke
To anyone looking at listing with the Vesper Group.
I am a potential buyer and trying to arrange a viewing for one of their listings for the past 4 weeks. I have been unable to get through to their sales team and have been promised multiple call backs. Nothing happened.
So think again when listing, because the customer service is nor responsive and not professional. I would list my property with a different agent.... Read more
14th Jan 2022 (2 years ago)
P Kung
I had a very good experience with Vesper. The whole process, from apartment purchase, preparation for my arrival, along with BNO visa-related matters, were all handled very well by Selene. She is efficient and responsive, and is always willing to provide suggestions that are tailored to my specific situation or needs. On my arrival, her Manchester colleague, Chris, was also very helpful with his local knowledge and experience, which helped with my adjustment to a mew environment. I would highly recommend Vesper.... Read more
1st Dec 2021 (2 years ago)
S Luan
I have rent a flat in London through Vesper Group. From selecting the house to signing the contract only experienced a few days, their efficiency is very high. Since I'm not in UK, I cannot view the flat in person, I'm pertubed at first. But Robyn help me solve everything. I had no experience to rent a flat so I asked her many questions, she always happy to answer no matter what the issue. She is so nice and I really appreciate her. Would 100% recommend. Both Vesper Group and Robyn!... Read more
28th Oct 2021 (2 years ago)
U .andrius
The agency has been very professional and helpful the two years of our contract. They are very quick to respond to any queries and been easy to keep communications. Chantelle was very helpful during our check out process and explained everything in detail what needs to happen. Highly recommended!... Read more
26th Oct 2021 (2 years ago)
H YIHONG
Great experience, my associate gave me the information i need very efficiently. Even after signing the contract, all helps are offered really quick
just one small thing about moving in, my details are not fully delivered to the concierge, so it took a bit longer than expected to move in. But all actions done given the situation were good... Read more
8th Oct 2021 (2 years ago)
A Love
I had the privilege of being assisted by Chantelle. She was extremely helpful and responsive to any questions raised and was always on hand to provide regular updates. Would certainly recommend this company!... Read more
11th Aug 2021 (2 years ago)
J Meneghini
I have rented a flat in London through the Vesper Group. Not being able to view the flat in person as I moved from abroad, I was a bit nervous at first. Chantelle and Robyn both went above and beyond in ensuring that the flat would be a good fit for me and my partner. Even after moving in they continue to deliver the same level of professionalism and fast responses to any query I have.
I cannot recommend Chantelle, Robyn and the Vesper group enough. Definitely a good letting agency!... Read more
8th Aug 2021 (2 years ago)
F Backhaus
Amazing experience with Vesper! Rented an apartment in Manchester with them for 2 years, never had an issue. It was a pleasure to be able to handle the entire renting process online, even signing contracts and making payments. They have an amazing staff as well.... Read more
2nd Jul 2021 (2 years ago)
H Groody
I've recently rented a property through Vesper and was a bit nervous due to a bad experience with my previous letting agent but the experience so far has been really reassuring - I've found them a very straightforward company to deal with. Chris conducted the viewing and manages the property personally and has been friendly and helpful from the start with any questions or issues I've had. I would reccomend them.... Read more
28th Jun 2021 (2 years ago)
M
Worst agency I have ever seen or experienced. Extremely unprofessional. I highly recommend you find another agency that will not scam you.
We moved to a property with faulty working boiler!
They purposefully sent us a 3 years old gas certificate and hid the most recent one which showed the error in the boiler, just two weeks before we moved in.
Then they attempt to illegally terminate our contract on a Saturday night asking us to leave by Monday morning, without the legal minimum notice. On the 2nd day of moving in during a pandemic. They also refused to find us another place or take responsibility for their mistakes.
Reply to the agency's comment:
- That's a lie, we had to request that certificate 3 times until you sent it to us. It also showed the error in the boiler 2 weeks before we moved into the property
- Do you mean the £50 that you only offered us last week, 10 months after the incident? do you think that's appropriate response to us spending 10 days without any hot water and you attempting to illegally evict us?
- You also refused to follow what the contract says and sent your lawyer to harass us.
- That's not true, you told us that the boiler will take a month to be fixed, even though 2 different engineers that you hired said it can be fixed in 2 days.... Read more
7th Jun 2021 (2 years ago)
O Alhuwaidi
Amazing experience. Extremely professional and very quick to reply to any questions. I had a bad experience with renting apartments in the past but Chris in the Manchester area and everyone else always made sure that I was well informed and comfortable at every stage.... Read more
5th Jun 2021 (2 years ago)
M Mathers
Probably the best estate agents I have had! Moved into Local Blackfriars Apartments, Manchester during the pandemic which meant we couldn't view the property in person. However as soon as I walked through the doors, the place looked even better than what I was expecting. Massive thank you to Chris who is always happy to help no matter what the issue. Would 100% recommend.... Read more
3rd Jun 2021 (2 years ago)
A Ralphs
Recently let through Vesper and the whole experience has been brilliant. Viewing and signing was incredibly smooth thanks to Robyn who really went the extra mile for us. Since letting they've always been very prompt to respond to any issues we've had in the flat (James in particular is amazing). Best letting experience we've had, would highly recommend.... Read more
6th Nov 2020 (3 years ago)
T L.
Poor communication. Does not respond to inquiries and emails.... Read more
10th Sep 2020 (3 years ago)
Performance stats
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