Rented through Morfitt Smith and would not use again. They were unreliable and lacklustre with their communication, and only offered cheap hacky quick fixes to any maintenance requests.
They also failed to inform us of a former tenant's illegal activities that had caused the property to be blacklisted by some delivery services. We only found out when the police showed up asking for him after he had turned up to our home a few days before.
Several months after leaving we were billed by the council after the agency delayed the new tenants moving in. They asked the council to charge us for the time difference despite previously agreeing that we wouldn't be responsible for any bills after we handed back the keys.
Rented with these and it was a terrible experience...rude staff and poor accommodation that they refuse to repair. Stay well clear