Cherie and the Team were extremely helpful and really pushing things along when it looked like it could all go south. Thanks again.
Staff at Sandersons has been excellent throughout the process from arranging the first viewing to exchange of contracts. They are always prompt with their responses, friendly and professional. A massive thank you to Cherie in particular. Great working with you. Thank you to the rest of the team as well. Keep up the good work ????
To any students considering renting through sandersons, don’t. Multiple times when our rented house needed small jobs to be carried out, they were denied. Sandersons don’t even attempt to converse with the landlord on your behalf. Our house was already in poor condition. They would not even pay to install a thermostat to my radiator when I told them I was getting ill because it was always turned on (and when I even offered to pay, they still said no).
They charge you money from your deposit and don’t even tell you what it is for. We had £470 taken from our deposit for ‘cleaning the property and removing left items’ with no breakdown at all of these costs.
They will always side with the landlord, not the tenant.
During coronavirus when businesses shut, a lot of people were temporarily without income. Almost every student that I know who was renting through another agency, recieved support such as delaying rent payments, or even cancelling rent because people had gone back to their family homes and weren’t physically allowed to live in their rented properties. I don’t think sandersons even sent out more than one email about the situation, and the distant relationship that they have with tenants makes you feel that you could certainly not approach them to ask for any support like this.
There are many properties and rental options in Canterbury that I would reccommend before sandersons and I am surprised that they have an average of 4 stars.
Delighted with the service received from Heidi and the team at Sandersons in Canterbury. From our first meeting, when Heidi's enthusiasm shone through in contrast to other agents that I met, through to completion with good updates and communications, I am pleased to have chosen Heidi and Sandersons to sell my late father's house.
I had a very good experience renting from Sandersons Maidstone. The team provided us an excellent service beyond the call of duty to help me when I needed it most. A big thank you.
If you are thinking of becoming a landlord we would 100% recommend Sandersons. They are a professional team who work together and give you the right and honest advice. Massive thank you to Caroline who has been so professional and helpful finding us a perfect tenant and guiding us all the way with what we need to do to put the property in the right order for our new tenants. Thank you again for doing such a fantastic job.