Drove 300 miles with 2 young children and a baby, then stayed in a hotel to enable us to view a property. Received a phone call when we were outside for the viewing to say that the property was sold and our viewing cancelled! The accepted offer had been made the previous day and no warning given to us, when they knew we had to travel to view. At least 2 of my emails over the previous days had gone unanswered, including one requesting a viewing for the day before the cancelled one. If that had been arranged as requested we would have been able to make an offer ourselves. Overall the worst experience we have ever had with an estate agent. Really disappointed.
10th Jul 2021 (15 weeks ago)