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My partner and I were unfortunate enough to deal with Eaton Green and their estate agent Osman as buyers.
We had our offer accepted on a house, and Osman on behalf of the seller, agreed to take it off the market. Great. All the normal admin tasks that are required to buy a house were underway, we had paid some fees to our mortgage provider and negotiated with our solicitors and were about to arrange a survey.
2 weeks down the line, again I must stress, after we had been told the house had been taken off the market, my partner received a phone call off Osman informing us that they would no longer be selling the house to us. Despite what we had been told, and agreed to, they had continued to accept offers off other parties and the owner had decided to accept someone else's offer. We were not even offered the opportunity to negotiate further, not that we would have, given that we had already agreed on a price and terms.
Any self respecting estate agents would not engage in such poor practice. You cannot trust this company.... Read more
6th Nov 2024 (14 weeks ago)