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- hammondlee
hammondlee Estate Agents
4.8
204 reviews
- Branches 2
- Properties for sale 114
- Average time to sale 14 weeks
About hammondlee
hammondlee have 2 branches and they mainly list properties in NR17 and NR19. Over the last six months, they've listed 114 properties, with an average time to sale of 14 weeks.
hammondlee fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas hammondlee operate, the average fee is 0%.
Get a quote for selling your property.Top performing hammondlee branches
Latest reviews for hammondlee
K Apps
1
Appalling. Wish we had not signed a sole agent contract!
- Left the house unlocked and unattended after a viewing with lights on and candles burning. They have said they tried to contact me, which they did, and I informed them i was on my way home, only for them to have left anyway.
- Agents do not take the time to view the property before showing. Left it until a short time before the first showing...go figure if a viewer turns up shortly after them
- Do not provide (adequate) weekend cover - only one agent working until lunchtime on a Saturday to facilitate viewings - They have said they have someone working, which i'm sure they do, however they were never available when booking viewings in.
- Do not let you know when people cancel viewings - this is a wider issue of them booking viewings outside of office hours and not ensuring there is the ability for someone to let you know they have cancelled.
- Book out of office hours with no contact method for viewer/Vendor - as above
- 4 missed calls, a text message and 2 emails for a next day viewing for people who had not even had their house valued - this was all within about 20mins, do not be fooled by their reply
- Unable to adequately screen viewers and describe location of property accurately - more than 50% of people didn't know where the house was in relation to local shops etc so not sure how this can be considered accurate.
- Will do everything possible not to have to show someone round themselves - it was only after i protested that they began offering to undertake viewings, otherwise they never had anyone free before then.
We have experienced a catalogue of poor experiences with this branch that demonstrate gross incompetence and unprofessionalism. The event where the sales rep was asked to leave was following the barrage and rush of contact to book in a viewing, i then found out the viewer had not even had their property valued. They will not think twice about wasting your time, but are a lot more precious about their own. Please think twice before using.
5th Jul 2024 (22 days ago)
P Riches
5
As first time buyers we was unsure of the whole process. However Chana and the team where fabulous guiding through everything responsive when we had question. Thank you for making everything as least stressful as possible
3rd Jul 2024 (24 days ago)
S Felgate
5
Really impressed by how quickly Daniel got back to us on a viewing. I'd emailed late Saturday morning and the viewing was booked in less than 20 minutes later. Other Estate agents I have enquired with wouldn't usually respond until well into the next week.
3rd Jul 2024 (24 days ago)
B Pope
5
From start to finish the team at the Attleborough branch have been outstanding!
They gave great advice, very knowledgeable, and approachable. A special mention to Chana, who without her help, support & assertiveness the process would have taken a lot longer.
Thank you Chana, and your Attleborough team!!
19th Jun 2024 (5 weeks ago)
B Watkins
5
A great experience with Hammond Stratford from valuation to exchange. Regular updates were given and staff available for any query or concern along the way.
19th Jun 2024 (5 weeks ago)
M Simpson
5
Second time I’ve used H&S now, cannot recommend them enough. They are on it- so helpful, very efficient and great to work alongside. I’ve recommended both friends and family members to use them now. Thanks guys!
18th Jun 2024 (6 weeks ago)
All 2 hammondlee branches
K Apps
1
Appalling. Wish we had not signed a sole agent contract!
- Left the house unlocked and unattended after a viewing with lights on and candles burning. They have said they tried to contact me, which they did, and I informed them i was on my way home, only for them to have left anyway.
- Agents do not take the time to view the property before showing. Left it until a short time before the first showing...go figure if a viewer turns up shortly after them
- Do not provide (adequate) weekend cover - only one agent working until lunchtime on a Saturday to facilitate viewings - They have said they have someone working, which i'm sure they do, however they were never available when booking viewings in.
- Do not let you know when people cancel viewings - this is a wider issue of them booking viewings outside of office hours and not ensuring there is the ability for someone to let you know they have cancelled.
- Book out of office hours with no contact method for viewer/Vendor - as above
- 4 missed calls, a text message and 2 emails for a next day viewing for people who had not even had their house valued - this was all within about 20mins, do not be fooled by their reply
- Unable to adequately screen viewers and describe location of property accurately - more than 50% of people didn't know where the house was in relation to local shops etc so not sure how this can be considered accurate.
- Will do everything possible not to have to show someone round themselves - it was only after i protested that they began offering to undertake viewings, otherwise they never had anyone free before then.
We have experienced a catalogue of poor experiences with this branch that demonstrate gross incompetence and unprofessionalism. The event where the sales rep was asked to leave was following the barrage and rush of contact to book in a viewing, i then found out the viewer had not even had their property valued. They will not think twice about wasting your time, but are a lot more precious about their own. Please think twice before using.
5th Jul 2024 (22 days ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
L Perkins
5
Everyone at Hammond & Stratford was brilliant and made the whole selling process so much easier. Very friendly and never pushy. Andrew in particular was incredibly helpful. Highly recommend.
3rd Jun 2023 (1 year ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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