5
We recently completed a house purchase via Imagine and we have to say their support throughout the process was outstanding.
Amir was unbelievably helpful in helping us get our offer over the line. He even helped us out with formalising the sale of our place which was happening via a different estate agent, going the extra mile to help us get to the point where we were proceed-able on our purchase.
Then once our offer was accepted we were handed over to Katie who managed our purchase on behalf of Imagine and continued in going the extra mile throughout the entire process. Katie provided us with clear direction on what we needed to do an when, provided regular updates and was always there to pick up the phone whenever we had questions. Like Amir, she was even happy to offer advice on our separate sale. I can't understate how helpful (and reassuring) Katie's advice was.
Katie was also incredibly proactive and willing to do anything she could to help the purchase process along. On several occasions she called various parties on my behalf for updates and to answer questions, as I was unable to due to during work times. This made my life much easier!
My overall impression of Imagine is that they are proactive and always willing to do whatever they can to support their clients, so I'd definitely consider them for any future sales/purchases.... Read more
28th Aug 2024 (8 weeks ago)