Russell Simpson Estate Agents

4.5

17 reviews

Branches 2
Properties for sale 104
Average time to sale 23 weeks

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About Russell Simpson

Russell Simpson have 2 branches and they mainly list properties in SW3 and W8. Over the last six months, they've listed 104 properties, with an average time to sale of 23 weeks.

Russell Simpson fees

Estate Agent fees vary depending on the area and the level of service offered. In the areas Russell Simpson operate, the average fee is 2.07%.

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Top performing Russell Simpson branches

Latest reviews for Russell Simpson

Russell Simpson
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Chelsea

K Sylvester

The finest homes in the most coveted London Neighborhoods.... Read more

14th Jan 2022 (2 years ago)

Terrible service , moving internationally and they left it until two days before to inform me the landlord wanted a year up front . Spoke to one of the owners who was supposed to investigate and get back to us . Didn’t hear from them again. We found out that they were a friend of the landlord that they didn’t disclose . Appalling service... Read more

3rd Jan 2022 (2 years ago)

Russell Simpson
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Chelsea

P Grossmann

Such professionalism, efficiency and absolutely charming people to deal with. Wouldn't hesitate to recommend Russell Simpson. Thank you.... Read more

1st Jul 2021 (2 years ago)

Russell Simpson
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Chelsea

A Lacosta

My partner and I rented a flat in Notting Hill through this agency for just over a year and our experience has been very poor. First of all, I would like to clarify that we had absolutely no issues with the property. The premises were as expected, good location and a friendly porter. However, when it comes to Russell Simpson, I don’t recall a single positive interaction. Their customer service is incredibly unresponsive, slow and careless. For example, there was a time we had a power cut in the afternoon. I immediately tried to call the agency’s official phone number (from Google) but no response. Then I tried to reach to our property manager (Annabelle) who did not pick up the phone. She then emailed me several hours later saying that her mobile phone “was on silent” ????????. In the meantime, we had to resolve the issue by ourselves otherwise we would’ve been left without electricity for the whole night. The check-out experience has been as bad. Poor and delayed communication throughout the whole process and made-up charges. The company they use for check-in & check-out inspections has a clear conflict of interests (appointed by, paid by, and dependant on the estate agency) which prevents them from being “impartial and independent” as they should be. As a result, we had to pay for the end-of-tenancy cleaning twice. Also, while still discussing the charges with our property manager, I noticed that deductions had already been made from our deposit and a transfer to my account was made of an arbitrary amount established by the agent. Overall, it has been a negative experience and we will not be renting with Russell Simpson in the future.... Read more

10th Mar 2021 (3 years ago)