The property that we were renting was managed by Samuel Estates and our property manager was excellent - he was responsive, professional and helpful. When we moved in, they were also great to deal with.
However when we moved out and property viewings began, the agents sometimes failed to tell us when a viewing had been cancelled and on one occasion turned up and claimed that we’d agreed to a viewing, which we hadn’t. This wouldn’t have been as much of a bother if we weren’t working at home and trying to accommodate viewings.
9 weeks ago