10th Sep 2024 (12 weeks ago)
Isobel Golding is the estate agent who handled my purchase. If you are seeking to make a formal purchase I would suggest working with someone who have a professional stand and ethical practise.
During our conversation, on multiple occasions I was transferred to Isobel’s manager or colleagues due to her inability to address my concerns professionally. Additionally, I found parts of our discussion misleading and not reflective of an ethical and legal standard of service. For example, Isobel lied about a previous sale within the same agency in the same building and I had to go and request official sales record to learn the truth which is a waste of my time and neither legal nor ethical practise. She also outright lied about being able to swap a dish washer out with a washing machine. As well as lying about John Francis being able to somehow manage my property for me after my purchase, and again this was not true.
Isobel also offered me ‘additional services’ during the viewing of which I did not respond to and found it utterly unprofessional.... Read more