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Estate Agents in Llanrhystud
John Francis - Aberystwyth

John Francis - Aberystwyth

4.2

31 reviews

Opens Monday at 9:00am

5 Terrace Road, SY23 1NY

John Francis boasts a legacy of over 150 years that extends across a large network in West Wales. We understand the complexities of the property market and are here to provide support every step of the way. Our town centre branches are interconnected, ensuring wide-ranging promotion of your property.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 4:00pm
Sunday Closed

View all details

John Francis - Aberystwyth Reviews (31)

Have you used this agent?

J Yan

Isobel Golding is the estate agent who handled my purchase. If you are seeking to make a formal purchase I would suggest working with someone who have a professional stand and ethical practise. During our conversation, on multiple occasions I was transferred to Isobel’s manager or colleagues due to her inability to address my concerns professionally. Additionally, I found parts of our discussion misleading and not reflective of an ethical and legal standard of service. For example, Isobel lied about a previous sale within the same agency in the same building and I had to go and request official sales record to learn the truth which is a waste of my time and neither legal nor ethical practise. She also outright lied about being able to swap a dish washer out with a washing machine. As well as lying about John Francis being able to somehow manage my property for me after my purchase, and again this was not true. Isobel also offered me ‘additional services’ during the viewing of which I did not respond to and found it utterly unprofessional.... Read more

10th Sep 2024 (14 weeks ago)

M Murdoch

Disgraceful and deceitful estate agents. We put an offer in on a house last year but we kept being told they couldn’t get hold of the seller. This went on for two months with no calls or correspondence from John Francis except for when we called them. We would be met with the same “we’ll try and contact the seller now and call you back” only to not hear from them again. Eventually a friend of ours called to enquire about the house and they were told the house had just been sold. After checking what the house went for on Zoopla I now find it sold for 20k less than what we had offered! Why was it so hard to just tell us they didn’t want to sell to first time buyers... Read more

9th Aug 2024 (18 weeks ago)

S Malvern

Me and my partner were first time buyers and had recently had a relatively nightmarish experience with another property. John Francis eased the stress for us when we were able to view one of their properties, place an offer and have it accepted in no time thanks to Steffanie. Throughout the whole buying process, Richard kept us completely up to date with quick and clear communication, even when bringing messages back and forth between us and the sellers. Now we're happy in our new home, couldn't recommend more.... Read more

21st Jun 2024 (25 weeks ago)

N Griffin

Incompetent service to us as buyers. Our offer rejected but we were not informed. No reply to our email confirming our property sold. Manager clueless as to why we were treated this way. 1 star too much.... Read more

26th Aug 2022 (2 years ago)

J guerizec

Dire communication & don’t care attitude! We had put an offer on a house we knew very well from years ago..we’re told that since it had attracted many viewings, this would go to best & final offers.. Found out this morning the property has been sold, no one contacted us via phone or emails, absolutely zero communication..when enquired about this, I was told that no one contacted us because we had not viewed the property in the first place but they were happy to take our prior offer on that understanding and confirmed this in writing. The least anyone could expect from a “professional” outfit is common courtesy and basic communication.. Absolutely dreadful dealing and dire explanation when I called to enquire...... Read more

4th Aug 2021 (3 years ago)

J Morse

Came out quickly very efficient... Read more

5th Jun 2021 (3 years ago)

N Parry

I recently sold my house in Penrhyncoch through John Francis Estate agents, Aberystwyth. Arwel Price was my sales negotiator. I found Arwel very professional and helpful. I would recommend John Francis Estate agents. I also dealt with staff at the Lampeter branch for my onward purchase and all were great to deal with.... Read more

29th May 2021 (3 years ago)

A Barnes

A pleasure to deal with and very informative. Hope to find the right house thro' your agency.... Read more

27th May 2021 (3 years ago)

J Griffiths

Excellent service, always very helpful and accommodating - thank you Arwel... Read more

15th Mar 2021 (3 years ago)

C Pipe

Recently sold my house in Aberystwyth through John Francis Estate agents. Dealt with Arwel Price throughout the process, found him very professional, informative & he went the extra mile. Highly recommend John Francis Estate agents. Great staff at the Aberystwyth office.... Read more

15th Mar 2021 (3 years ago)

C Llywelyn

(Translated by Google) I had a very good experience as a buyer. Professional, friendly, fast and honest service from Arwel. I couldn't have asked for more. Had a very good experience as a buyer. Professional, friendly, fast and honest service from Arwel. I couldn't have asked for more. (Original) Ges i brofiad da iawn fel prynwr. Gwasanaeth proffesiynol, cyfeillgar, chyflym ac onest gan Arwel. Gallen i ddim di gofyn mwy. Had a very good experience as a buyer. Professional, friendly, fast and honest service from Arwel. I couldn't have asked for more.... Read more

12th Jan 2021 (3 years ago)

B Evs

Dealt with my recent house move during hight of pandemic.Thouroughly professional and respected covid rules and regulations to a tee. Highly recommended estate agents.... Read more

26th Dec 2020 (3 years ago)

H (cronko)

Very communicative, helpful, patient and friendly staff. No complaints :)... Read more

16th Feb 2020 (4 years ago)

T Salim

Recently sold my house with the Aberystwyth office found staff helpful and knowledgeable. would definitely recommend if you are thinking of selling a house in this area they are definitely the best agent excellent service... Read more

14th Feb 2020 (4 years ago)

G hughes

Fiona and the team were absolutely brilliant from start to finish. Professional, understanding and helpful. Nothing was too much trouble. I would recommend them to anybody selling a property.... Read more

10th Jan 2020 (4 years ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.