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HouseWorth
© GetAgent Limited 2025
10Homes
Opens tomorrow at 9:00am
104a Bewick Road, Gateshead, Tyne & Wear, NE8 3HU
Why 10Homes
Focused
A 10Homes agent only takes on 10Homes at any time, so that they have the time, resources and motivation that they need to properly focus on getting the best results for you.
Better results
Buyer information packs, reservation agreements, and online bidding help us to move quicker, secure the best price from a genuine buyer, and to get to completion quicker.
The best local agents
Every 10Homes agent has significant top level estate agency experience
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday Closed
- Sunday Closed
View all details
10Homes Reviews (74)
Have you used this agent?
93%
3%
0%
0%
4%
All (74)
Seller (10)
Buyer (1)
Landlord (14)
Tenant (22)
General (27)
E Das
Jack sold our flat in Durham. He was good at keeping me updated and quick to get in touch with me when decisions needed to made. I trusted his advice and I knew he was working hard to represent us to the conclusion of a sale which he has successfully done. Thank you Jack my family and I are chuffed with the result!
Seller
12th Mar 2025 (15 days ago)
G Ditchburn
We are very pleased with the sale of our property with 10Homes. We had quite a number of viewings. All went very well.
Seller
21st Aug 2024 (7 mo. ago)
A Ditchburn
We are very pleased with the service from the beginning to the end. They were very professional, thoughtful and helpful with us all the way
21st Aug 2024 (7 mo. ago)
Y Potash
Great to deal with 10Homes.
Very efficient and good communication.
4th Jul 2024 (8 mo. ago)
A O'Toole
Great agent. Kept in constant contact to keep updated of progress which was very useful
28th Feb 2024 (1 year ago)
S Smith
Jack is an absolute legend. Nothing but honesty and hard work from him, with a touch of humour thrown in for good measure. Great guy to work with. Definitely recommend
26th Jan 2024 (1 year ago)
I logan
Sold my house in a swift, professional and approachable manner. I would highly recommend Jack and his company.
Seller
18th Dec 2023 (1 year ago)
M Fisher
Amazing agent. Worked tirelessly to get things over the line!! Jack guided me through the process and was available whenever I needed anything!! Well done
18th Aug 2023 (1 year ago)
F Marg
Rent north east managed my flat for almost 7 years and I cannot fault the service in that time. I therefore trusted Jack and his team at 10Homes. when it came to selling the property. It wasn't the easiest of sales but Jack mediated tough situations between parties professionally and I'm delighted to say the flat has now been sold.
I would highly recommend this team for property management and sales.
Seller
28th Jul 2023 (1 year ago)
H MAK
Good and efficient
15th Jun 2023 (1 year ago)
M Moore
Bespoke A1 service
11th May 2023 (1 year ago)
C Yeung
One of the hardest working people I've met. Very professional. Very loyal. I could not recommend Jack and his company enough if I tried. Go with Jack and his team, they will take care of you every step of the way.
10th Mar 2023 (2 years ago)
E Winkler
Thank you 10Homes. Great marketing approach that enables bespoke attention. Really appreciated your focus and practical help in simplifying and advancing the conveyancing process. Totally recommend.
Seller
10th Mar 2023 (2 years ago)
J Fletcher
Thank you jack for your market appraisal done at short notice - extremely professional.
14th Feb 2023 (2 years ago)
C Wood
Thank you for helping us with our recent purchase! ????
Buyer
19th Sep 2022 (2 years ago)
I Gatherar
10Homes, and Jack in particular, have been extremely professional and knowledgeable ensuring a smooth and fast completion.
16th Sep 2022 (2 years ago)
M Gate
Update 24/08/22
We have now received our full deposit back via Deposit Protection Service's dispute resolution service (see final screenshot). During the dispute, the landlord and their agents (including Jack) submitted *zero evidence* for their attempt to claim our full deposit. However, our dossier of emails and photos evidencing the landlord's neglect were acknowledged.
I have only two further comments on Jack's reply. Firstly, that one might reflect that if someone was truly professional they wouldn't reply to all bad communication like an angry Facebook commenter. A mature and reliable business does not panic over one bad review.
Secondly, whilst of course my review is biased, I gain nothing by lying; no money, reputation or - as Jack claims - no help with my deposit dispute (obviously, the only evidence that counts is evidence *from the landlord* that tenants have damaged the property). My motives are extremely simple; to give Jack the bad reputation he deserves, because he was extremely arrogant and unpleasant.
By contrast, Jack has a vested interest to lie about all aspects of this story in order to continue to make money. A bad review could harm his extremely young business where he is the only agent. Jack is very young, relatively inexperienced and takes negative feedback personally. This causes him to reply emotionally in a way that can legally endanger landlords and harass tenants. With something as important as property, I am advising both tenants and landlords (having experience/interest in the perspectives of both) that the below review has been my experience. If this review was verifiably false as Jack has claimed, Google would remove it.
***
CHECK OUT MY FULL REVIEW ON FACEBOOK - character limit here, all on Facebook as a review of 10Homes. Real name: Anastasia Maseychik.
Jack is failing to sell my old flat (3 Finney Court, Durham) for LESS than it sold for 15 years ago. It was last sold in 2007 for £265,000 (source: the movemarket) and he has been failing to sell it for 6 months and counting for £255,000.
Summary of my experience with Jack:
~ Harassed me and my partner so much we vacated the property within 1 month of him being hired, which has lost the landlords £875/month. We were tenants there for 4 years and always paid rent on time, in full, with no issues. Despite receiving multiple warnings, he was incapable of keeping his thoughts on our situation to himself and sent harassing texts and emails admonishing us.
~ Consistently threatened to break the law by breaking in without our permission because we asked him to wait for ONE WEEK ONLY to survey the property, because we had suffered a loss and were making funerary arrangements. Claimed landlords asked him to do this.
~ Has advised landlords to take our full deposit after moving out, despite the fact they have no cleaning invoices, photographic inventory or other evidence that the flat was in a better state and we have photos and dated emails showing the mouldy, filthy state of the place when we moved in, as well as an inspector's report saying we had no caused any chargeable damage.
@ Tenants - beware this man coercing you and telling you that he has a legal right to enter your rental home without permission (he doesn’t!) and that you are legally responsible for things you just absolutely aren’t (like letting him in with less than a day's notice, or that you should pay to treat mould in the property you have reported). He is a bully, but know your legal rights and it becomes clear it’s all hot air (he never did try to enter our house without permission, curiously).
@ Landlords - beware this man harassing away your tenants (and therefore profits) and making you legally responsible for his behaviour. Beware being sold into his services by promises of a 1 month turn around sale (yes, he really says this) and that he can get you record profits - he can’t even get the same price a property was worth 15 years ago.
Tenant
24th Aug 2022 (2 years ago)
R Chilvers
Jack was consistently rude, and deeply unsympathetic. When selling a tenanted property he seems to have no understanding or sympathy that this is the tenants home, not just a property to be sold. Jack would message at any time of the day and even by text message talking about the details of selling my home for the past 4 years causing me severe stress and anxiety in a time where I was already mourning (a detail Jack was made aware of).
I left my home of 4 years within about a month of Jack first contacting me, and I did so entirely based on his interactions with me and my partner. As can be seen in his response to my partners comments above (Anastasia), he is aggressive, condescending and completely unempathetic to tenants.
Before Jack there had never been any problems with the tenancy, I had paid my rent in full for 4 consecutive years on time. The few inspections we did have, we were told the property was immaculate, to the point where the letting agent felt there was no need to inspect the property more than once a year. Despite this Jack claims in his response that the property was "filthy", this was not the feedback we received from the letting agent inspections. Any problems with the property were reported in a timely manner and we were always respectful and helpful to the letting agents. Seems strange that I lived there for 4 years with no complaints from landlords or letting agents, but the moment Jack is involved we are deemed "difficult tenants" and told we don't look after the property properly. Seems strange to continue to rent to such awful tenants for 4 years...
I can't comment on Jack's interactions with landlords but his interactions with us were appalling. Just showing some kindness, working around when we are free, reassuring us about our future. All of these things would have made the process so much easier and less stressful for everyone involved. But instead Jack pressured us, told us our rent would likely rise (just what every tenant wants to hear in a financial crisis), and was repeatedly rude to us.
Jack will likely respond to my message as well and say this is all untrue, and that I was a poor tenant, or that I and my partner were unreasonable and that his actions were beneficial to the landlord. I can't comment on how well it worked out for the landlord or not, but I think it's important for readers to know (and for Jack to know) how his actions impacted the lives of the tenants he interacted with. Like I said when selling tenanted properties, it isn't just a property to sell it's someone's home, and their feelings and situations need to be considered.
Tenant
3rd Aug 2022 (2 years ago)
A pandit
Great experience working with the 10Homes team. They've exceeded my expectations and made the whole process of selling my property very stress free. Great communication throughout and will definitely be working with them again in the future. Thanks Jack and the 10Homes team ????????
Seller
15th Jul 2022 (2 years ago)
R Penaluna
Jack and his 10Homes team have been incredible to work with. Jack was the selling agent for my recent purchase, but I was so impressed that I signed up to his letting service via his sister company. Jack is thorough and professional, and has a knack for keeping the process ticking along until completion. Five stars!
Landlord
1st Jul 2022 (2 years ago)
F Pointon
10Homes is one of the very few people who actually deliver on what they promise. In fact they over deliver by achieving sales prices in excess of local market values. I would recommend anyone selling in the areas 10Homes cover, to call them first.
Seller
13th May 2022 (2 years ago)
J thompson
Meeting Jack was indeed the best move I made regarding estate agents he arrived on time smart and professional and extremely polite after explaining my situation and what would be best for me he advised he would indeed sell my property and be fully committed in doing so .committed he sure was 100% excellent advice communication was every step of the way help was given in every detail solicitors were chased every day without fail jack indeed sold my home within 24 hours of going live on line I recieved the gill asking price without any hassle. jack is what it says on the tin he will do what he says jack is and was above and beyond what I expected Thank-you jack I have no doubt I'll be needing something in the next few weeks jason just amazing!!!!!
Seller
2nd Mar 2022 (3 years ago)
L Booth
Jack and his team have been amazing from the start, very informative what is needed to get the property ready to rent. The property and listed within a day with the listing showing the property to a high standard.
Any problems the tenants have in the property Jack is quick to come to a solution and informing myself quickly.
Landlord
29th Jan 2022 (3 years ago)
S Cleugh
Hi I've just rented a flat for my son from Jack at Rent North East, great response to emails, text ect. As a first time renter I had lots of questions which where answered no problem. I would highly recommend this company. Thanks for your patience Jack too.
Tenant
24th Jan 2022 (3 years ago)
J Booker
Having my first Buy To Let property in Sunderland ,over 100 miles from me a good Agent was key to to its success, the first Agent ,recommended
by a friend went out of business during Covid lockdown .I did thorough research and was fortunate to find (via Reviews) Rent North East!,
I can only speak from my experience from 12 months of trouble free care of my property ,rents and eventual disposal of the house ,by Ten Holmes (,part of the same group). I cant recommend Jack and his team highly enough for their honest and integrity to me as a client ,they are 100%!!!
Landlord
24th Jan 2022 (3 years ago)
J Booker
Sold my house in less than five days!!! extremely competent and using a fantastic new IT system to make the whole selling process( via both solicitors) smooth , efficient and FAST! no paper and no waiting for the post ,what a great service ,innovative ,really ahead of the other agencies
highly recommend Jack and his team.
Seller
24th Jan 2022 (3 years ago)
W chinwenduu
It was nice working with you through the mortgage. I will recommend you to friends and family that want to buy or rent a property and will love to do business with again and again.
We appreciate.
23rd Jan 2022 (3 years ago)
T ndlovu
World class service. Im happy the way Rent North East handled my application.
Tenant
16th Jan 2022 (3 years ago)
? ?????
Super pro! Efficient and friendly!!!
13th Dec 2021 (3 years ago)
A inbar
Very professional company.
rest assure that your flat is on great hands. !
6th Dec 2021 (3 years ago)
S Briozzo
I have found Rent North East to be very professional, very high standards of professionalism. Honest, punctual and truthful. I trust them with my properties. Thank you for your hard work.
Landlord
23rd Aug 2021 (3 years ago)
P james
Never answer phone, only wanted to give new company an opportunity to sell my home- no market presence
Seller
6th Aug 2021 (3 years ago)
E Dickinson
The whole process from start to finish was smooth, quick and easy to handle. Jack was quick to respond to my emails and dealt with our tenancy application brilliantly.
Tenant
19th Jul 2021 (3 years ago)
I Nagai
Jack was so kind and helpful and he replied to all my queries and questions immediately within minutes, I would definitely recommend rent NE.
Tenant
16th Jul 2021 (3 years ago)
V Viljeva
Would like to praise Jack for all his hard work, he is honestly one of the best people I have rented from. He is very fast at replying and also answers on a weekend (give the man a break!). Any issues with property he is very quick and responsive, sorts the problem out within hours. A very caring man and passionate about his job (he needs a rise). Overall, I would highly recommend renting from Rent NE!
Tenant
17th Mar 2021 (4 years ago)
R Knowles
Excellent letting agents! They made the process so simple and kept me informed every step of the way.
Landlord
15th Mar 2021 (4 years ago)
L Dean
Jack has been very helpful and professional with the assistance he's provided to secure my new tenancy from fitting everything around my work commitments and taking my emails out of hours plus getting everything moving so quickly. I'm looking forward to recieving the keys for, and moving into my new home. I highly recommend this company if you're looking to move.
Tenant
14th Jan 2021 (4 years ago)
R Erez
Jack and the team are very responsive. They provide a great value for money and are always there to support any question or concern. We are grateful for having them as a trusted partner by making the entire process as seamless as possible (even from overseas!)
1st Oct 2020 (4 years ago)
J longstaff
Very quick response times, Jack was wonderful in particular, and seemed to respond almost any and all times (I actually think he should consider working less! :)). Only reason I have not given 5 stars is in the property the storage old coal shed is left full of wood/paint cans/cardboard from previous tenant which I will now have to clean out myself and take to the tip and small bedroom still has a children's doodle all over it and hasn't been painted over.
Tenant
18th Sep 2020 (4 years ago)
B Luna
The best company, they helped us in everything, the best advice in the world ?????
10th Sep 2020 (4 years ago)
Ang3lix
Very good company, been with them for years, quick to resolve issues, speedy service and good customer service. Thank you very much.
23rd Jul 2020 (4 years ago)
C Forrest
Really responsive company and they keep you so well informed about what’s going on. Moving is stressful but this was made 10 x easier by Jack and everyone else I have spoken to. Virtual viewing which was absolutely great. I highly recommend using these if you ever want to move!
6th Jul 2020 (4 years ago)
P Bytheway
From my first communication with Rent NE , Jack has been helpful , answering every question put to him. He has responded promptly on each occassion, or send a reply saying he would do so.The viewing arrangement was simple. Rent NE has guided me throughout the process and I am going to move into a property tomorrow. I am grateful for this and am happily writing this review.
Tenant
24th Jun 2020 (4 years ago)
L Kilkenny
Very pleased with their services, they were very responsive and very helpful throughout the tenancy process. Would definately recommend their services.
Tenant
16th Jun 2020 (4 years ago)
C Barrull
Great customer service, the paperwork was ready quickly and the agent was very professional, thank you!
18th May 2020 (4 years ago)
S Morgan
Fantastic service by Jack. Highly communicative and fast. Thoroughly recommend the service so far!
23rd Mar 2020 (5 years ago)
A Wojciechowska
very good and professional service. I heartily recommend
10th Mar 2020 (5 years ago)
P Mitchell
Very positive experience renting through RentNorthEast. Always quick to respond to, and resolve, any queries or issues. I would highly recommend them.
Tenant
19th Feb 2020 (5 years ago)
H Kaur
Excellent service by Jack & his team . , RNE picked up the keys from the agent where we bought the flat , they managed all the work & refurb to a very high spec , pictures were sent whilst the work was being done to keep us updated, it was put on the market Christmas eve , and we have tenants !!!! Very very happy with Jack & his team, highly recommend to anyone . They certainly are the best .
Landlord
4th Jan 2020 (5 years ago)
A B.A.D
Highly Recoomended!!!! Jack did an amazing work with all of our properties ( 20 properties to be accurate) He is very responsive, very professional. Soon as he took over the properties I felt I have someone I can lean on. I don't have enough word to thank him for all the work he did for us.
Landlord
8th Oct 2019 (5 years ago)
Mikey
Excellent customer service. Professional help, always on time. Would totally recommend
25th Sep 2019 (5 years ago)
C Kilbey
Professional set up. Speedy job and full of good advice. Recommended
25th Sep 2019 (5 years ago)
R Gray
5* Lettings agents very helpful and quick to react to emails and phone calls
Landlord
2nd Sep 2019 (5 years ago)
M Wigham
Excellent customer service. Very quick and reliable at responding to messages. Would highly recommend feel at ease moving to my new home with my baby.
23rd Aug 2019 (5 years ago)
M Cortes
Amazing service! Jack is always great, happy to help and always replies fast to any queries. Would totally recommend it
6th Aug 2019 (5 years ago)
S O'Connor
Brilliant customer service, friendly and modern convenient application processes. Very satisfied and would use again before others.
12th Jun 2019 (5 years ago)
S Narud
They really helped me find a wonderful place within my budget quickly and got all the paperwork sorted in time for me to move in as soon as possible.
Tenant
24th May 2019 (5 years ago)
B Dodds
I am a landlord with roughly 80 properties in the North East. I was recommended Rent North East and have since been using them for around 6 months. The service from Jack is always very good and proactive and I have found them much more worthwhile than other agents I have used over the years. I hope to continue this great working relationship for many years to come.
Landlord
14th May 2019 (5 years ago)
F Milne
Brilliant customer service such a quick and easy transition to my new home.. Jack was super helpful and friendly ,I would highly recommend this company
Tenant
12th Mar 2019 (6 years ago)
D Tomlinson
Rent North East paid regular visits to check on an empty property for me. Jack gave me detailed reports, replied promptly and courteously to queries, and went out of his way to look after the place, all for a very reasonable cost. I have no hesitation in recommending his organisation.
Landlord
9th Mar 2019 (6 years ago)
B Moy
I would like to recommend rent north east as a 5 star service. Jack has made me and my son feel at ease when his hard work in few days got us flat we need so desperately. Thank you for everything.
Tenant
6th Mar 2019 (6 years ago)
P Elliott
Excellent letting agency. Moving in to our new house was super easy thanks to these guys. Jack is always quick to respond and has gone the extra mile to help us out. Highly recommended.
Tenant
2nd Jan 2019 (6 years ago)
C Milward
First time letting from this agency. Dealt with Jack throughout the application. He was friendly and helpful, answered any questions I had and made the process run nice and smoothly. Would highly recommend
Landlord
10th Dec 2018 (6 years ago)
L Ruddova
This agency has restored my faith in letting agents ! Everything has been super professional, reliable and fast - from the first meet/greet to after moving in questions. The team ensured that our questions were answered and expectations were managed.
I am very impressed how well the team manages the tenants’ queries while at the same time ensuring the landlord is also satisfied.
After dealing with some other agencies in the past this is a total fresh breath of air !
Would not go anywhere else and we hope we continue doing further business with them!
Tenant
19th Nov 2018 (6 years ago)
C Pritchard
Monday we presented Rent North with a great task! Find us a house and get us the keys by Fri/Sat! Wow what can we say! The stops were well and truely pulled out! Amazing service, speed, and dedication to the challenge!
Jack was amazing and so on the ball! Can’t wait to have the keys this weekend!
1st class service - totally overwhelmed. Thank you so much
Tenant
9th Nov 2018 (6 years ago)
B Dyca
Rent North East helped me find and apply for renting a one bedroom apartment in Newcastle. The service they provided so far has been very professional and supportive.
Tenant
5th Nov 2018 (6 years ago)
P Wappat
Rent North East are the most professional company I have had the pleasure of dealing with. Always pleasant and enthusiastic to help, praise has to go to Jack who always delivers. Well done.......
3rd Jul 2018 (6 years ago)
? ???
Excellent service!! Jack takes care of our property as if he is dealing with his own personal property. We feel secured that our property is in safe hands and we aren't paying extra charges/fees on anything we shouldn't be.
Landlord
19th Jun 2018 (6 years ago)
E Matthews
Great company with very helpful staff. I was over the moon to get the property I applied for with the help of all the staff at Rent North East I can’t praise Jack and Claire enough extremely helpful and made the process very easy! If I could give more than 5 stars I would! Thanks for all your help Rent North East
Tenant
30th Apr 2018 (6 years ago)
F Marg
Rent north east manage my property well and I know it is being looked after much better than previous management agencies. The management and finders fees aren't the cheapest (hence 4/5 stars) but the team are friendly, always happy to help, professional and honest and when the rental market has been slow they are been very persistent to finding a tenant. So far so good :)
Landlord
27th Apr 2018 (6 years ago)
A P
My experience with Rent North East has been extremely positive. The Team seem very knowledgeable and, from a customer service point of view, it seems that nothing is ever too much trouble. My emails have always been acknowledged and dealt with very promptly. I would not hesitate to recommend this company to others.
4th Apr 2018 (6 years ago)
M Fresh
I'm so glad!Rent North East has an excellent company with amazing service , affordable fees. Always available to assist customer's services, without any stress . They're extremely professional and would highly recommend them to my friends and families
Thank you once again ...
Landlord
J Campbell
Jack and Claire where wonderful through out the entire process. Thank you for your help, I will highly recommend the company to anyone looking to rent.
Thank you guys my new place is lovely. ??
Tenant
J Evans
Rent North East have hard working staff and affordable fees. They are highly professional and thoroughly understanding.
Myself and my partner have recently moved back up north and couldn't of picked a better agency to work with.
Thank you!
Tenant
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