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© GetAgent Limited 2024
  1. Home
  2. Carousel Estate Agents
Carousel Estate Agents Logo

Carousel Estate Agents

Opens tomorrow at 10:00am
212 High Street, Gateshead, NE8 1AQ
Award winning independent Estate Agent located in Gateshead. Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. The company has always used computer and internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed
View all details


  • tpos
  • prs
  • ombudsman
  • naea

Carousel Estate Agents Reviews (70)

Have you used this agent?
  1. 81% 5/5 Stars
  2. 1% 4/5 Stars
  3. 4% 3/5 Stars
  4. 1% 2/5 Stars
  5. 11% 1/5 Stars

R reyes

5/5 Stars
Amazing people and great service. Thank you so much Liz ,Matthew,Gabby,Johnny... Read more
7th Feb 2024 (10 weeks ago)

G Dutton

5/5 Stars
Helpful throughout and after the buying process, and actually contacted myself when I'd requested, unlike other estate agents who disregard this.... Read more
30th Jan 2024 (11 weeks ago)

T Dixon

1/5 Stars
They delete posts of ex tenants of landlords there letting houses for telling people to avoid. If your looking at this and looking at there website avoid WETHERAL GARDENS abusive landlord who will make life a nightmare.... Read more
25th Nov 2023 (21 weeks ago)


5/5 Stars
Amazing people, made it easy and smooth... Read more
17th Nov 2023 (22 weeks ago)

A AlBadr

5/5 Stars
amazing service, everyone was very nice :)... Read more
26th Oct 2023 (25 weeks ago)

K Olutola

5/5 Stars
After viewing over a dozen properties with various agencies, Carousel Estate Agents truly stood out as the gem of Newcastle. From the very start, their diverse portfolio ensured they had the right property tailored to different needs, including mine. The entire process, from viewing to referencing, was shockingly smooth and hassle-free. Despite my numerous calls and inquiries, the team never lost their patience. Instead, they remained consistently calm, understanding, and supportive. It's not just about their professionalism, but the genuine warmth and friendliness they exude that made us feel valued and respected. With Carousel, I never felt the discrimination I encountered elsewhere. The property we rented is a dream come true for my family, thanks to this incredible team! I highly recommend Carousel Estate Agents to anyone seeking a property in Newcastle and need a hassle-free and customer-centered approach. Their exceptional service, combined with their vast range of properties and kind-hearted team, makes them the best choice in town.... Read more
8th Oct 2023 (6 mo. ago)

M Donald

5/5 Stars
Brilliant service, staff were very friendly and super helpful!... Read more
22nd Sep 2023 (6 mo. ago)

L Hanlon

5/5 Stars
Gabby and Matthew were both amazing getting us into our new home, such a smooth and easy process.... Read more
19th Sep 2023 (7 mo. ago)

Anonymous Tenant

1/5 Stars
Terrible . I first moved in with no working oven or toilet . They worked it out after 7 months. Then the damp shut all the electric down in the house and the damp proofers came in and covered my home with dust. Now 3 weeks ago I reported my smoke alarms were faulty because of the damp they keep bleeping constantly. So after nothing was done I rang the emergency number and got told I'm the problem because I'm not polite enough then she hung the phone up . So now I'm sat here with no smoke alarms after being told its my fault . I reported it 3 weeks ago.... Read more
10th Sep 2023 (7 mo. ago)

S Qallaty

5/5 Stars
Amazing service and very friendly people my friend got amazing house in 20 miller street... Read more
28th Aug 2023 (7 mo. ago)

P Haje

5/5 Stars
great service and very friendly staffs i hardly recommend them i got the beautiful house in 20 Miller Street... Read more
28th Aug 2023 (7 mo. ago)

P Mel

5/5 Stars
Well experienced and friendly staff. Quick responding to every query. Gabby, I dealt for my letting property was excellent ????... Read more
16th Aug 2023 (8 mo. ago)

H Waqar

1/5 Stars
One of the worst Agencies. We recently moved in from London. The negotiator told us the the old broken sofa set lying in one of the rooms will be removed before we move in and the stuff lying on the back yard of the house will be removed too. Then pushed us to start the tenancy from the 20th , when it was clearly told at viewing that we will move in on the 24th. Once at the new rented property , nothing is still done, and now telling us talk to the landlord. Don't trust them with anything they say. This is basically lying where you communicate to the potential tenants that xyz will be done before we move and then nothing is done, asking us to communicate with a landlord. We r one week in to tenancy and the room can't be occupied because of the old dirty broken furniture lying there and backyard is full of junk. Washing machine doesn't work. I mean is it possible for us to check if the washing machine doesn't work on viewing?. Would never recommend this agency ever again to anyone. edited 02/08/2023 Just had a chat with one of the most rude persons from carousel interrogating me about why I wrote the review. As an agent and negotiator, when you assure a potential tenant that xyz will be done, then its in part your responsibility to make sure its done. A new tenant cannot expect to move into a property with old stuff lying in the rooms or garbage lying in the backyard. Am i to call the landlord for those things? I have lived in 4 countries in 6 years, never experienced these things, where the agency is more interested in their “Ratings” then the actual wellbeing of the tenant. The only reason you called was because of the review, not the stress that we went thorough. Smh. Wish I could give this agency 0 stars.... Read more
2nd Aug 2023 (8 mo. ago)

Anonymous Landlord

5/5 Stars
For a second time, Matthew and Jonny were very helpful letting our property. We asked them to do a ‘tenant find’ and the house was advertised as soon as we were ready, all certificates checked and a suitable new tenant was found in a couple of days. A holding deposit was taken while the referencing was carried out promptly and we have just welcomed our new tenant to their new home. They are good communicators and respond quickly to all queries and correspondence. I highly recommend the services of this independent Estate Agent, whose fees are so much more reasonable and easy to understand than the bigger companies.... Read more
4th Jul 2023 (9 mo. ago)

Anonymous Landlord

5/5 Stars
Carousel have again been extremely helpful in organising a tenant find’. A small company with great local knowledge, they are great communicators keeping everyone informed and dealing with all stages helpfully and promptly. Their pricing is reasonable and clear. Very good value. No hesitation in recommending.... Read more
1st Jul 2023 (9 mo. ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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