Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.Book a Valuation
- Online Valuation ToolGet a free instant estimate of your home's value.How Much Is My Home Worth?
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.Check My EPC
- Listing MonitorAlready on the market? See how your online property advert is performing.Track Performance
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Selling guides
- How to sell your house
- Cost of selling a house
- Moving house checklist
- Stamp Duty guide
- What is Capital Gains Tax?
- What happens on completion day?
- House viewings time frame
- Selling a leasehold property
- Selling a shared ownership property
- How to sell a house quickly
- How to avoid stamp duty
- What not to fix when selling a house
- Improvements that don't add value
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2024
Is this your branch? Claim your page here.
- Edwards Estate Agents - Southville
Edwards Estate Agents - Southville
Opens tomorrow at 9:00am
12 North Street, Southville, BS3 1HT
Edwards Estate Agents Southville are an estate agent in Bristol. They mainly list properties in BS3. Over the last 6 months, they've listed 1 properties, with 0 currently on the market. Most of the properties listed are 1 bed/studios.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Edwards Estate Agents - Southville Reviews (52)
Have you used this agent?
42%
8%
0%
2%
48%
K Michael
If I could leave 0 stars, I would! Dealing with Jodie was a nightmare. Her communication would completely break down when faced with the slightest inconvenience to her which led to our emails being ignored for up to 3 weeks on a number of occasions.
When it came to getting our deposit back we found our attempts to contact ignored for nearly a month. (attached are photos of just two of the things we were accused of leaving dirty-luckily we had photos to prove otherwise!). It became apparent as we worked through our dispute that the check out letter was deliberately misleading to put them in a better bargaining position. If you do rent with Edwards, make sure you know your rights as a tenant because they backed down when we said we were willing to use the dispute service- clearly knew they were trying to get more from us than what would be considered acceptable.
Our flat was dirty when we moved in and we were told that when a tenant moves out of a property they only clean the parts of the flat that they can charge the previous tenant for leaving dirty, the rest remains uncleaned!
If you find you have to use Edwards photograph everything extensively when you move in and out to avoid being caught out. But if I had the choice, I would steer clear completely.
13th Aug 2021 (2 years ago)
J Windeatt
Completely abuse GDPR practices by getting you to fill out a detailed application form, just to notify them of your interest in a property. You should not have to provide that level of information until being accepted for a property. Properties come and ago, so definitely avoid them.
3rd Jun 2021 (2 years ago)
C Lynch
Best Letting agent I've dealt with. Easy process and staff were easy to deal with.
30th May 2021 (2 years ago)
E Camm
Very quick at responding to communication whilst i rented through them for the past year
27th May 2021 (2 years ago)
A Leslie
I have lived in two properties rented through Edwards. On both occasions I found Mathew and Jodie to be helpful, professional and friendly. Both properties were well presented and clean. Maintenance issues were always handled in a timely manner to an acceptable standard. The check out process was efficient and my deposit was returned shortly after I had moved out. Thank you.
26th May 2021 (2 years ago)
S chen
I just let a property through Edwards and they were professional and responsive. Matt and Jodie were very helpful throughout.
25th May 2021 (2 years ago)
C Snoth
Rented in 2020 and Edwards were great. I dealt with Jodie and Matt and I was impressed by them. Swift in their responsiveness and efficient. No fluff and a good business like manner. When I had issues they were dealt with. I had a rent increase in the pandemic in line with market value which makes sense to me and was in line with the agreement of signed a year before
25th May 2021 (2 years ago)
M Davidson
Let through these guys and to be fair they were good. Ok I was not happy with some bits of the house but thats not the agents fault. I note prev comments about Jodie. She was great to me, factual and helpful. From what I can see people on here just want SOFT WOOLY LOVING and thats not what they got. Takes all sorts I guess. Oh I had an increase in the pandemic too but thats business and its the landlord not the agent. I say if you dont like it go buy yourself a property of take it up with Boris. Its not these guys fault.
25th May 2021 (2 years ago)
T Kerry
Living in an Edwards property has been a huge strain on my wellbeing. Jodie's tone, accusations and disrespect have put us in a frequent state of fear for losing our home, even during a pandemic. We've reported maintenance needs as we were asked to do but I believe they were used to people keeping quiet about poor living conditions. The worst happened under the lockdown when they raised our rent by 10% , refused to negotiate then sent us an eviction notice once we had reluctantly agreed to the new contract. No stars at all.
5th May 2021 (2 years ago)
R Simmons
Excellent professional yet personal service. Can't rate them highly enough.
31st Oct 2020 (3 years ago)
B Smith
I recently had dealings with this estate agent whilst exploring renting options for family. I was also considering purchasing a property. Unfortunately my experience was so negative I quickly changed my mind. One member of staff I dealt exclusively with, Jodie, was without doubt the rudest, most unhelpful officious individual, I have ever encountered. Devoid of any warmth or charm, I found her aggressive, confrontational and from a business perspective, a total liability. I cannot imagine how appalling the service might be if, as a tenant/ purchaser you ever had a problem. In almost 15 years experience as both a private landlord and home owner this person exemplified the very worst aspects of the industry.
6th Sep 2020 (3 years ago)
J Ken
Entered an agreement about renting a propety. I recieved an email confirming this and agreeded upon a holding fee. I paid the holding fee before the alloted time. I tried ringing the office but it went to voicemail. I left a voicemail confirming my payment of the holding fee.
I then recieved a call at midday the following day to inform me because they didn't recieve confimation, the landlord has pulled out of the agreement and moved onto new tenants.
Fair to say I was left completely stunned by the lack of response and the ridicilous window of time between the agreement, payment and confimation made on my part. Literally less than 12 hours.
18th Aug 2020 (3 years ago)
Vix
Giving this company 1 star is extremely generous. Never have I dealt with such dismissive, cold and selfish people. EVER!
My housemates and I were all working, respectful individuals. Rent was always paid on time and we looked after the property. When an issue arose, we contacted the agency straight away only to be left with long delays and no resolutions. Resulting in us as a household to deal with the issues but ofcourse this was the wrong way.
After renting with this agency for 10 months, safe to say I am glad to be out of there!
Dealing in particular with Jodie was very difficult. I am not one to name and shame but she never filled me with confidence when I came to her with an issue. She even refused to speak to me at one point. I paid for maintenance repairs out of my own pocket for a property I don't even own and waited weeks to be reimbursed.
I hate to submit a negative review, but I strongly felt this was necessary to warn others not use this agency to save your energy and sanity.
11th May 2020 (3 years ago)
A Sietinsone
In these hard times of Covid taking over our lives, we had an issue with cement bits coming off roof. We send 5 emails with all the details and pictures. And what did we get? Abuse, being called names on email from Jodie. Thank you. That's how you treat NHS staff.
21st Apr 2020 (4 years ago)
A Casey
We rented through Edwards for a about a year, Jodie was the agent. When we initially viewed the house there were assurances that broken things would be fixed etc and lots of smiles. The reality is very different.
A cupboard that opens upwards had a faulty hinge. I asked for repair twice and it then fell onto my husband's head, badly cutting him. No apology or hint of concern received, cupboard hinge removed from the house by their handyman who they call an engineer, never returned or fixed. Damp patches on the walls, which the 'engineer' (read handyman) came to touch and said didn't 'feel wet anymore' and we were asked to liaise with neighbours about a possible leak because they couldn't be bothered. That was never fixed either. As a landlord I would want my house taken care of, not left to structural ruin. Oven was faulty for almost the entire time we were there, then when it finally broke completely it was replaced - but a week or so later, after less than a year being there, we got a notice to say the rent was going to be increased by more than 10% (£105 pcm) and they said we were lucky that it wasn't being increased more as it was definitely worth hundreds more than that; they said it was them being nice as we were good tenants. They actually listed it for the £105 more not the hundreds claimed. All communications were dismissive, patronising and plainly uncaring to the fact that this was our home and we paid them a hefty amount each month for the pleasure, totally unprofessional. We were also charged £66 for a contractor to remove a mop and a dustpan that were in the property when we moved in. So, so relieved to be out of there, even though we were forced to agree to unreasonable fees. In my opinion you should be very careful if you trust them with your home or you want to rent through them. I would not at all recommend them.
16th Dec 2019 (4 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Activity
All
New
Price change
Removed/Sold
Sold properties
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
Is Edwards Estate Agents - Southville the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- Edwards Estate Agents - Southville
The Estate Agent comparison site
We are a company registered in England & Wales, company number 09428979.
Copyright © 2024 GetAgent Limited