Taylors Estate Agents - Bedminster

Bristol

Hunters - Bedminster

Urban Lighthouse LTD - Bristol

haart - Southville

Alexander May - Southville

Andrews - Southville

CJ Hole - Southville

Very happy with Taylor’s Victoria was amazing and couldn’t do enough to help me out with my move friendly and professional :)

I recently moved in to my flat thanks to the help of Victoria and her team. I really appreciate them going over and beyond to help me get me moved in especially Victoria with all the issue that came with it.

Thank you Taylor’s I would definitely recommend

I would like to say thank you Taylor’s Estate agency for helping me find this lovely one bedroom flat. Especially Victoria was very kind and helpful with renting procedure. I’m very happy with service from Taylor. Thank you Victoria. I would definitely recommend her.

Very willing to help with problems and paperwork

Our consultant was Victoria. Great service and took care of us in a professional manner and as best as possible. I seriously couldn't ask for a better person. Very friendly as well. Thank you very much Victoria! :)

We have to say that Victoria has been in charged and very helpful with our tenancy since day one, for the last she helped us to get back our deposit from the "deposit company" which I had to chase up several times as they weren´t able to get in contact with the landlord and solve this asap.
I would highly recommend Victoria, she's a star and she shows interest onto her tenants and their issues.

Victoria has arranged a tenant for us in a very short amount of time.
She was very friendly and helpful. Also organizes an extra key cut for me which was above and beyond the original service.
I am very pleased with the support she has given.

Our Property had been on the market for a fair while before we moved over to Taylors. Enthusiasm from Mr Richardson proved genuine, when we received more than one offer within a short amount of time.

Couldn't ask for more, professional and reliable. Great communication throughout. Thanks Paul and Lee!

Good communication and very helpful with the mountains of paperwork

Victoria was an absolute star from start to finish of the renting process. She was professional but also so friendly and was so helpful, even on annual leave she was responding to my emails! Brilliant estate agents! Definitely recommend  to others :)

My fiancé and I had a lot of trouble with our solicitors buying our first house.
Lee from Taylor's was absolutely amazing in making sure we were on track. He went above and beyond and we're extremely happy with the service we received.
Would highly recommend ????????????

Everyone at Taylors was very friendly and helpful, especially Vicky. They did all they could to make the application process transparent and as quick as possible, they were quick to respond to any queries I had and were always very helpful.

I’m a one property landlord and had new tenants move in yesterday, just 14 days after the previous (3 years) tenancy ended.  A brilliant outcome at this time of year especially with all the issues around the COVID pandemic!  But I’d simply not expected the excellent standard of service which Adam and Vicky have given me over the last few weeks, including arranging short-notice viewings and helping get new contractors (a decorator and an electrician) to step in when others cancelled at the very last minute.  They've both been very responsive, helpful, problem-solving and professional throughout.  Thank you!

We have just purchased a house via Taylors and it was on going from July - November 2020. Unfortunately the purchase suffered delays due complications from the Vendor's side of things and Lee Flaherty, who was overseeing our case, did everything he could to get the matter exchanged for us. Lee went above and beyond the role of an Estate Agent and I don't think we would have exchanged this side of Christmas if it wasn't for him. He was constantly chasing all parties involved and even worked on our case on his days off. Lee remained professional throughout, ensuring the Vendor's privacy was respected, whilst still ensuring we had regular updates about what was going on in the background. We would not hesitate to recommend Lee and his team to others - thanks Lee !

We've been renting our property successfully with Taylors Bedminster for a few years. Adam and Victoria are always responsive and maintain a good relationship with with our tenants, which makes the whole process very smooth. The maintenance team are also quick to let us know about any issues.

Victoria and her colleague Adam we’re both extremely helpful and kind for our moving, something that my partner and I were nervous and stressed about originally. They made the process much easier and can’t them enough.
Lucy & Zakk

The service has been fantastic and quick. Victoria (the letting agent) has looked after us from start to finish, I couldn’t thank her enough. She’s made letting a property easy and stress free, been very kind and also made us laugh. Very happy in our new home :) thank you!

I have now been with Taylors Lettings Agents for a number of years, and I can highly recommend them. The service levels provided by Victoria Lee are second to none. She has always responded with speed and utmost professionalism in all matters. She is a credit to the company and I look forward to working with her for many years to come. A big thank you to Vicky for all her help!

We had a really good service experience from Taylor's, making our move hustle-free! A big thanks to Victoria for showing genuine care, and going the extra mile to make us satisfied with every detail in our new home.

We had a very good service from Taylor's, always going the extra mile to help out and simplify our first house move. Big shout out to Terry and Vicky, they were a pleasure to work with and genuinely cared about the end result, making us have a great experience! Would definitely visit Taylor's as our first choice in the future.

I was new to Bristol when I was looking for a property to rent. I wasn't quite set on anything I'd seen advertised and as usual had varying experiences with estate agents upon making inquiries. Once I'd interacted with Victoria Lee at Taylor's she made it very easy for me to explore and view all the available options they had that were suitable to me, and when I finally found a flat under them, the moving transition was so smooth without the added stress of moving to a new place. Fast forward to a year later when I had to move for family reasons, once again Victoria made it very possible for me to make this transition easily. I'd highly recommend Taylor's estate and lettings agency, and if looking to rent ask for Victoria Lee in particular!

The transition to new tenants was smooth and professionally handled. Victoria Lee was proactive, communicative and reliable. A good experience with a positive outcome all round.

Moving home can be a stressful task, but thanks to Victoria and Taylors it couldn't have gone any easier. From the viewings to finding my ideal property to helping with the referencing and documents, Victoria and Taylors made the whole process simple and were there for support every step of the way. Thanks again for all of your help!

Great attention to detail throughout and attentiveness to all matters relating to sale of my property and onward purchase. Sales negotiators and mortgage broker went the extra mile to ensure superb customer care.  When an incident occurred that could have delayed the sale, the matter was dealt with immediately and thoroughly.  Excellent communications carried out in friendly and approachable way.  Thank you for your excellent and seamless service.

This entire process has been shambolic from start to finish: Issues we have faced with the landlord of 20 knowle road and Taylors include but are not limited to:

- When moving in we were given 1 key for 4 tenants meaning we needed to get the rest cut for ourselves.
- Washing machine wasn't installed the property in the first week.
- We were promised access to the garden but were not granted a key to the gate until months later.
- Garden was full of rubble, building and sewage waste (pictured).
- Constant work was being carried out to convert basement into a flat (which i'm pretty sure landlord didn't have planning permission for).
- Building downstairs kicked up lots of dust through kitchen floor boards.
- The landlord or other workers would turn up to the house unannounced until we requested they give us notice.
- Exterior pipes connecting the toilets to the sewage were broken (pictured).
- Upstairs bedroom ceiling had water damage gradually getting worse over the 6 months (picture does not do it justice!). We were constantly requesting the roof to be fixed, the landladies response was that she was organising scaffolders to "take a look". It was until the day we moved out of 20 Knowle road that we saw to blokes eyeing up the roof from the street. When I spoke to them they said the landlady had only called them on the Wednesday before!

And to top this miserable experience off, we haven't received our deposit back after waiting two weeks, presumably due to Adams Apathy. We paid agency fees (as we moved before 1 June) yet we were always advised to contact the landlady with our complaints/requests; leaving us to assume our money was all for nothing!

Never again!

Vicky was really helpful with our move to the new flat and is always responsive if we have any questions.

Really great service, thank you! Adam was very informative and helpful prior to us moving into our new rented flat and Vickie has been great since we have moved in. Both have been very quick to respond to emails and have been able to solve all queries/questions from us! They have both been really friendly and approachable, which is a bonus on top of the professional service they've given :)

I spoke to several letting agents in Brislington to find the best one for letting our house out. Taylors were the most professional and competitive without a doubt. They talked me through the process as a new landlord and answered all my questions quickly. Victoria and Adam were particualrly helpful and they acted in a friendly yet professional manner throughout.

Victoria and Adam have both been incredible. By far and away the most stress free experience I have had. So glad I chose to use Taylors Bedminster to let my property. 100% recommend!

Victoria was really helpful and nice throughout the tenancy process. She kept us informed of every step of the process and we were able to move in within 10 days. She was very approachable. She introduced us to the landlord which was really helpful. I would definitely recommend her.

Adam, did a fantastic job to get my daughter and I a flat. Victoria was very thorough when we inspected the property, taking pictures for the inventory and emailing them to me straight away. Customer service here is exceptional. Great team, very helpful, very professional. 
Kindest regards and many thanks,
 Paul and Samantha

Victoria lee has been really welcoming towards us and we would recomend here to anyone. All the best in her new job.

Staff were fantastic, communicative, and very informative during the whole process. Our move wasn't without it's problems, but Victoria was extremely happy to help and kept the process moving forward.

In general we are happy with taylors. But vicky was so helpful every time that we need something. Very helpful and caring.

Professional, I had a great experience. Victoria was helpful through the process and she is always available!

Impeccable professional and human customer service. Victoria helped me so much from when I passed the door to look for flat and throughout the all process. She understood my needs and advised me very well. In a week I was able to move in. Can’t recommend highly enough. Merci ????

We had a rushed home move and vicky made the whole process as easy as it could be for us. Nice to find somone we could actually talk to aswell very down to earth. Great experience would highly recommend.

Vicky was very helpful and sent us all necessary paperwork very quickly

Taylors were incredibly helpful and professional during my recent 'first time buy'. The Estate Agent, Stephanie, was very quick and reassuring in her correspondence and I also used the in-house Mortgage Broker, Piers, who found me a better deal than I'd been able to find via internet searches. Without doubt I received a 5 star service. Thank you all!

Absolutely diabolical from start to finish. Honestly, 1 star is being generous here. I let a property through this office while I renovated my own house so I am trying to see this from a tenant point of view however, as a Landlord and current Lettings Agent I am lost for words. The ability of the staff in this office is non existent and the place would honestly be run better by chimps. An office headed by the most arrogant idiot I’ve ever met, missed appointments, lies, days of endless phoning with no answer, calls to multiple offices asking for answers, unanswered emails on a daily basis, awful correspondence, a useless maintenance system and dim witted maintenance department, the worst entry reports I’ve ever seen and a tenancy that was finalised 7 months after move out due to the clear lack of competent staff in the office, Would not recommend as a tenant or landlord - streer well clear!

Great personal service, can talk to a real person. Very accommodating and they try their best to work around any problems.  Great customer care.  They have always found new tenants really quickly and are prompt with communication.  Very helpful and friendly.

Avoid at all costs. Had a bad experience with this company they found me a horrendous tenant who wouldn’t pay rent and damaged my property. Adam MISSED the 6 month inspection, I had to evict him the tenant out, Adam said the flat was left in good order for a ‘guy’ on his own, when we looked at the flat it hadn’t been cleaned for a whole year it was in a disgusting state damaged mould. Adam was very laid back about it all, no communication from any of the team they still haven’t sorted out the tenants deposit for me, or repairs over a month now! The lack of communication is disgusting and unprofessional you can never get hold of the team! Absolutely useless I will never use this company ever again.

I've used Taylor's as my letting agent for a couple of years now. I have found them to be proactive both in finding reliable tenants and also tradesman for property maintenance. Adam has been particularly great at keeping in touch and helping things to run smoothly.

Changed the time of my viewing at the last minute to coincide with a couple to let me know just how in demand the property was. Made it very clear that needing a mortgage was undesirable. Answered my call to make my offer but then ignored my phone calls and emails to follow up - all they needed to say was that they'd received a higher offer. Will never waste my time with them again.

Disgusting attitude from one guy, spoke abrupt and said the landlord just wants you out so I suggest you leave. Their are laws in place to protect tenants!!!! I wouldn’t go to this branch AVOID AT ALL COSTS!!!!!!

The guy we saw was surprisingly unhelpful, verging on grumpy. That said, I spoke to Adam on the phone a couple of days ago, and he was great.

Taylor’s were amazing! They took care of everything and their customer service was second to none. Adam was kind courteous and talked us through all the details! Can’t recommend them enough!

Useless, incompetent and criminally expensive

They do not come to an appointment, lost time, money and nerves

just wanted to say a quick thank you to both Joshua and Jordan who have helped find me suitable tenants for my property in Birch Road. Great communication, polite and professional! 

I have found Leanne and Hannah at Taylors in Bedminster really helpful, responsive to queries and proactive in getting my flat rented successfully in a very short space of time.  As a rental agent, I would certainly recommend this team to anybody who needs their property rented quickly.

I found the service at the Bedminster branch to be great, really helpful and patient, sorting out the paperwork efficiently whilst I was away abroad. Thoroughly recommended!

I have been a landlord for some years now and i feel compelled to write this review today because Hannah House and Leanne Baker, who look after my property just make my life as a landlord effortless.

If there is a problem, they fix it and then update me. If the problem takes a while longer to fix, they keep me updated. And if there is something that needs my attention, they pro actively seek me out and tell me.

And... when i speak with them on the telephone, they are profession, friendly and fun.

Great work all round and thank you again for all your help.

Carlo 



We have always had a very good experience with Taylors Lettings in Bedminster. Adam is friendly, helpful and always available. Communication and service is excellent.

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