Great service helpful along the road to my first house, Lewis has made the experience as pleasurable as buying a house can be. And I now own a home :)
Taylors provided an unrealistic valuation based on two non-comparabe properties. Mainul even failed to measure the rooms because "one hour wasn't long enough" and gave me a far fetched sales pitch about bringing potential buyers up from London. Having now sold my property through Edward Stuart (who provided great service) Taylors are still leaving messages touting for business.
Haart did a great job in selling our flat! Ryan came to give us an initial valuation.Tom dealt with the many viewings and showed his professionalism and experience keeping us informed and advising us about viewings both in and out of his office hours and even when we were in Australia! Chelsea dealt well with negotiating a fair price with our buyer and tirelessly kept the links between solicitors, us and our buyer going over what seemed an endless period. Also, Martin, was there to offer his professional advice and reassurance when Chelsea and Tom were not on hand. A brilliant team!
Stay well clear of these agents! Really unprofessional service by so called assistant manager Katie. Strung my partner and I along for the best part of two weeks after taking our money and not really helping us by telling us a pack of lies. In the end we believe the property we wanted to rent was being held for someone else and in the process wasted our time and the landlady's time going back and fourth with 'Silly' excuses. Do not trust these people!
Fantastic service provided by all at Haart Wisbech. Sophie and Katie went out of their way to help with my purchase and kept me updated regularly. Highly recommended.
I called this estate agent to arrange a viewing on a property. The lady who took my call seemed like a rookie that had no interest & proceeded to get me logged on their system & asked me the same questions twice when I had already answered the question (interested in her job at all?) An appointment was eventually arranged. We turned up on time to find nobody there & called them 10 minutes later & they told us that they had tried to contact us on our landline because they were running late. When we later checked this, it was a lie, they hadn't. We left the property after 30 minutes waiting & had no apology what-so-ever. I will never do business with them again.
Impressive professional service received from Angus at Leaders, from my initial inquiry to collecting the keys for my new home, only four weeks later. Nothing was too much trouble; Angus returned all calls promptly and is probably the most efficient, polite and reliable person I have met as a client requiring any service. He reduced the stress involved in a sudden move and made sure that all stages of the process were completed in a timely and unpressured manner. Highly recommend using this agent.
Terrible service. Currently waiting over a month to get my deposit back. They said it's because the people taking over my old place didn't pay their deposit quick enough, so they had to extend my tendency by a month. That's not my problem, it's theirs. My tendency ended in October... it's now December and I still haven't received it. DO NOT USE THIS ESTATE AGENT IF YOU WANT YOUR DRPOSIT BACK ON TIME!!!!... edit: I still haven't received the deposit but found out I'm not getting the full amount back due to "admin fees". Awful. 1 star is giving them too much credit. They deserve -5 stars.