I would definitely recommend using SmartMove. I recently rented a property through Aaron, who was very informative and helpful throughout the process. They provided a fast and efficient service, and I would definitely go through them again in the future.
They are the most dishonest people i have met in UK. Mr. Graham Fagan is a shameless liar. Yes he is very friendly when i rented flat from his agency. later on i had to keep on following for my issues to get solved, but they never got solved. When i moved out i was assured y his nephew Aron fagan that whole of my deposit will be given back to me (after verifying house condition). And then suddenly Graham said we cannot return you your money. Please be aware before renting from this agency. You cannot trust them
If I could I would give 0 starts. Me and my partner contacted the Peterborough office to arrange a viewing and twice someone took our details and never called us back. The next time we called we were promised to receive an email with additional details of the property and their fees. No contact again. After another phone call from ourselves they advised that this property is no longer available as someone else just agreed the letting terms... very unprofessional as we have contacted them before they signed the contract with the other party. What a waste of time this agency is .... they should keep their listings up to date when let is agreed and advise customers in advance. Anyway we have another 2 veiwings with an agency that actually cares for its customers....
Because the website was not updated I was booked to see a property which was still on the website but not available since 1 year and also different prices for renting the properties..... very disappointed
ive been dealing with samantha wheeler in helping me sort out a mortgage and she has kept me upto date with everything and sorted everything out in super fast manor and has been a massive help in answering all my question and replieing swiftly, i would highly recommend samantha for mortgage advise and application and i look forward to her helping me again in the future
I had Tom from Bairstow Eves come and value my house to let as we are thinking of renting it out in the future. He was extremely polite and guided us through the process very well. As we will be first time landlords we required all the help we can get. Tom's knowledge of the local rental market and rental process installed us with a lot of faith and we left the appointment feeling confident in using the service he offered in the future. Thank you!
Very impressed with the level of service at William H Brown.
The variety of properties shown to me was remarkable with regular updates given on the latest properties available.
I would recommend William H Brown to anybody searching for a new property whether looking to buy or rent.
Tasmin and the team were amazing and reassuring throughout what is normally a very stressful time in moving home.
Not the most helpful of agents, customer service left allot to be desired, have no appreciation for reality and swear blind that they could sell run down tat all day every day at grossly over inflated prices, which then remain on the market for a further 6 weeks and subsequently sell for less than expected. Overall I would swerve!
Which is a shame as staff in the Yaxley branch are a a credit to the William H Brown brand. If you can avoid do so at speed!
I found them not to be pushy at all and understood what I wanted from a property. Thomas and Luke were especially helpful and knowledgeable. Unfortunately, we didn't find a property with them but will definitely use them in future.
I will tell a long story in short words: You will get guaranteed 100% pure bullshit, and they also; incompetent, racists, liars.
Stay away from them...