The service ive received from harry harper estate agents has been fantastic and their customer service goes above and beyond. Jordan helped me with everything i needed to know about properties in cardiff and i hope to sell with them very soon.
Wanted £245 EACH for tenancy fees. When asked why the fees were so expensive and didn’t match those on their website we were told “That’s just the way it is.” Gobsmacked!! Most expensive agent in Cardiff and come across as extremely untrustworthy.. if you’re a landlord or tenant go elsewhere to a reputable agent who has integrity!!
Well I was shocked to see such a dreadful an inaccurate discription of this firm I am 70 years old and trust is paramount this company have been renting out property's for for the last 10 years and I could recommend them more highly, and as for the lady mentioned Sue she relocated me from a large house to an apartment when my son was abroad and I could not have survived the move without her kindness and professionalism. Ignore the nonsense given in the last comment this company are great and extremely trustworthy. Best Vera x
Tried to arrange viewings with no reply, after sending emails I had to call to be told the sales guy was on holiday so no one was available to show properties!! Two weeks later when we finally got a viewing, we waited outside the apartment for 15min, I then called the office in Cardiff to ask why they were late to be told the property we were viewing was now sold!! Very bad service
Darlows, Llanishen have provided a great service for us. When we were looking for a house, Sarah was incredibly helpful! She showed us round a number of properties and was friendly and efficient. She also contacted me directly about properties she thought we'd be interested in.
Sam and Lisa were fantastic at helping to drive through to completion with a complicated chain. They kept in communication with us and all the other people in the chain throughout the process. Thank you!
Viewed a house in Thornhill and we were treated like school kids. We booked an appointment well ahead but when we arrived there was another family. The agent was rude and told us she's got appointment in 10 mins. Inattentive and double standard snob.
As a landlord myself I have dealt with this company over many years and always found them very friendly and helpful and more importantly extremely professional.
AWFUL service and terrible staff don't deserve any stars, had nothing but problems dealing with them in the past, reviews posted over 2* have probably been paid for or there personal friends of diamonds most barley have over 20 reviews (no offense intended to fellow reviewers just making a point), all they want is money and will sweet talk you to get it out of you they use cleaver tactics to seal the deal, I would never recommend this business, and the reviews speak for themselves, UPDATE: Over the past 4 years I have built a great reputation in the community giving nothing but honest reviews based on actual use of the services, after speaking on a street level to many people 3/48!!! would recommend diamonds. This business was recently brought up at a local guides meeting and not one of them had kinds words to say will be in contact shortly to dicuss, had to update this review after hearing the feedback from our followers and fellow local guides.
Very good to deal with as a buyer. We were able to get viewings at short notice and the staff were friendly and professional. The post-sales support we received was fantastic and ensured communication was maintained between all parties, even when the solicitors were being characteristically slow. Thank you!
Terrible agency. They cancelled several viewings - one at the last minute, when we had already travelled by train to the property - and didn't bother to reschedule; we had to call them again and do all the work. There was a property in particular that we were very interested in viewing, but they rescheduled/cancelled twice and, the day before we were supposed to finally see it, texted us to say it was now taken. They didn't even bother to call. We think they were saving the house for a previous viewer who had showed interest, but they made excuses and didn't tell us the truth. Won't go for any of their properties again.
Absolutely fantastic agents. I have to say there wasn't anything that that all staff at this company could have done further to help with the selling of my property.
They worked with the highest level of professionalism and in my opinion all staff responded in a polite and extremely helpful manor at all levels at all times. I would have no problem recommending them to anyone. Thank you!
Staff are useless, unprofessional and unhelpful towards to every major problem I have brought forward to them.
Please read your contract very carefully before signing as you will corner yourself legally to pay, regardless. Want a company that breaks their own contract rules or avoids problems such as squatters in the house? Best place to rent from then
Warning: contract is all over the place & is poorly written, you'll have better luck letting from elsewhere.