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  1. Home
  2. Moginie James - Cyncoed
Moginie James - Cyncoed Logo

Moginie James - Cyncoed

Opens tomorrow at 9:00am
293 Cyncoed Road, Cyncoed, CF23 6PA
In September 2001 business partners Nick James and Peter Moginie founded Moginie James, opening our first branch in Albany Road. The determined duo worked tirelessly long days, seven days a week to make the company a success. Nick even borrowed a car to complete property viewings for the first six months as a way to minimise costs. Within 18 months a second branch was opened, located in Cathays, which was dedicated to the lettings side of the business. By 2007 further branches were opened in Cyncoed and Cardiff Bay, and in 2013 Moginie James was voted ‘Best Small Chain Estate Agents in the UK’ at the esteemed Estate Agent Awards. In 2014 we opened our fifth branch, based in Pontcanna, while in the same year were named ‘Cardiff Estate Agent of the Year’ in the prestigious Cardiff Life Awards. On top of a redevelopment of the brand, which included the creation of our super branches by merging our Cathays branch with our Roath branch and our Cardiff Bay branch with our Pontcanna branch, 2016 also saw departments for Auctions as well as Land and New Homes introduced into the business. All the while, Moginie James ranked in the top 1% of all Estate Agents in the UK based on customer service. 2017 saw the company working tirelessly to introduce new and innovative functionality, of particular mention is our digital booking system, which would allow potential buyers and tenants to book their viewings straight into our diary, at their convenience, 24/7. This innovation was an incredible leap forward, with Moginie James being the only high street agency in Cardiff to offer such a tool which serves to benefit vendors and landlords. Above and beyond this, 2017 saw Moginie James as the most successful independent Estate Agency having sold more properties in the entirety of Cardiff than any other agency in the same category… by a long way. In 2018 we will continue to deliver new and innovative products which will revolutionise the face of estate agency in Cardiff. From the early beginnings of just Nick and Peter, Moginie James now employs 44 passionate, striving and exceptional members of staff.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • naea
  • arla

Moginie James - Cyncoed Reviews (199)

Have you used this agent?
  1. 93% 5/5 Stars
    93%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 5% 1/5 Stars
    5%
All (199)
Seller (32)
Buyer (21)
Landlord (25)
Tenant (48)
General (73)

B Dorset

5/5 Stars
We have recently purchased our first house through Moginie James Cyncoed. From start to finish they have been so helpful in explaining every step of the process to checking in to see how we have settled in our new home. We can’t thank Moginie James enough for helping us find our perfect forever home and making the whole process smooth and stress free. Highly recommend!... Read more
Buyer
22nd Oct 2024 (16 weeks ago)

F Rouviere

5/5 Stars
We recently decided to make the move to Cardiff after a 5 year stint in North Wales and started looking at properties on onthemarket. We really took a fancy for a property in Pontprennay and contacted Naomi Hall at Moginie James. From the outset communication and help received from Naomi was excellent and the whole process was a breeze. Thanks a lot! We are very happy with our new place.... Read more
Buyer
22nd Oct 2024 (16 weeks ago)

J Galloway

5/5 Stars
What a journey I've had. After a lengthly and trying refurb to a house I bought, Cameron from Moginie James politely checked in each month until I was ready. I was then referred on to James who was helpful in setting me up with a part mangaged contract for letting. As a first time landlord I am grateful to Moginie James for their patience and great communication (they emailed or called back the same day) in answering questions I had. I highly recommend them.... Read more
Landlord
21st Oct 2024 (16 weeks ago)

R Williams

5/5 Stars
Elli has honestly been a dream with finding us somewhere to rent - her communication was 10/10 and we’re super grateful for her assistance and support in moving back to South Wales from further afield. Naomi was also excellent when meeting at the property and answered any questions I had that Elli hadn’t already covered.... Read more
Tenant
19th Oct 2024 (17 weeks ago)

W Battley

5/5 Stars
Great team, very proactive and friendly. Nothing is too much trouble and I would highly recommend Moginie James.... Read more
17th Oct 2024 (17 weeks ago)

S Mickhail

5/5 Stars
We have been renting through Moginie James for the past 16 years. No words are enough to praise the team managing this property along those long years. Now, we are dealing with a different team looking for another property. Elli Mai is an outstanding professional, always ready to help, going out of her way to put us at ease, offering her advice along the way... Read more
Tenant
4th Sep 2024 (23 weeks ago)

S Kalhoro

5/5 Stars
Great service, they helped us find our new house. Super cooperative, shoutout to Elli and Naomi. They helped us in every step of the process. Highly recommended services.... Read more
Buyer
15th Aug 2024 (5 mo. ago)

B Sevšek

5/5 Stars
The property I rent was acquired by Moginie James last year. While I cannot say that the previous letting agency was bad, but perhaps that they were merely uninterested, the experience with Moginie James has been like night and day. They resolve any issues that they can, rapidly, and have been a pleasure to work with since they took over.... Read more
Tenant
23rd Jun 2024 (7 mo. ago)

M Boswell

5/5 Stars
Really good experience with Elli at Moginie James, highly responsive to emails and quickly helped secure us a lease.... Read more
Tenant
20th Jun 2024 (7 mo. ago)

M Wearne

1/5 Stars
After entrusting Moginie James with the management of our property for 7 years, the state in which it was returned to us is nothing short of shocking. Throughout our tenure, we encountered recurring issues with invoicing and maintenance, but nothing prepared us for the devastation we found upon returning to our apartment. In March 2023, we were notified that the floor required maintenance. We paid for partial floor and joist repairs, and Moginie James assured us the work had been completed and the floor was now fit for purpose. However, upon our return, we discovered a gaping hole in the floor and extensive damage to the bathroom floor that requires complete replacement. Despite their claims of managing and maintaining the property, Moginie James failed spectacularly. The checkout report noted minor damage to the flooring, which they dismissively categorized as "Lino damage." When confronted about the severe issues, Moginie James attempted to shift the blame onto the tenant, falsely claiming it was their responsibility to sign off on the work. Their response of "tough luck" demonstrates a complete disregard for their responsibilities as property managers. If you are paid to manage and maintain a property, basic upkeep and oversight are expected—something Moginie James clearly failed to deliver. To add insult to injury, we were paying an additional amount for insurance in case a tenant defaulted on payment, only to find out that such insurance did not exist. Our tenants were also treated poorly—Moginie James lost our keys and did not hand over all the keys that were provided by us. They then had the audacity to try to charge us for their mistake! The condition in which they returned the property to us is appalling and has caused a substantial financial burden. We are currently in the process of collating all necessary information and have commenced legal action against Moginie James for their gross mismanagement and failure to uphold their contractual obligations.... Read more
Landlord
18th Jun 2024 (7 mo. ago)

W Romi

5/5 Stars
Even though we didn't finalise the property with them, Elli made sure we were taken care of and followed up promptly with our questions. Great service. Thank you.... Read more
14th Jun 2024 (7 mo. ago)

H Reid

5/5 Stars
I have had a great experience working with Elli to find a new home for rent. She's very professional and knowledgeable, as well as making the stressful process of house hunting feel less daunting. The process was smooth from enquiry to viewing to offer, and Elli made it so much easier than I've experienced in the past.... Read more
Tenant
24th May 2024 (8 mo. ago)

S sulieman

5/5 Stars
I recently had the pleasure of working with Ellie Mai Collins to find my new home, and I cannot thank her enough for her outstanding service. Ellie was incredibly active and cooperative throughout the entire process, always going above and beyond to ensure that my needs were met. From our first call , Ellie demonstrated a deep understanding of the real estate market and was quick to identify properties that matched my criteria. She was always available to answer my questions and provided invaluable insights that helped me make informed decisions. Her dedication and hard work truly made a difference. Ellie's professionalism, coupled with her friendly and approachable demeanor, made the experience enjoyable and stress-free. She kept me updated at every step and was proactive in addressing any concerns that arose. I highly recommend Ellie Mai Collins to anyone looking to buy or sell a property. Her commitment to her clients and her exceptional service set her apart from others in the field. Thank you, Ellie, for your help and support. You made the home-renting process a positive and memorable experience!... Read more
Tenant
17th May 2024 (8 mo. ago)

A Atef

5/5 Stars
Ellie has been great, approachable and professional! She's been bearing with us through couple of properties till we found the most suitable one for us. She managed to take all our concerns seriously by negotiating the landlord. Also James replied so promptly and agreed for a 2nd review to confirm we are happy. Highly recommended!... Read more
Tenant
23rd Apr 2024 (9 mo. ago)

A Ban

5/5 Stars
My house is managed by Moginie James, and I can't thank enough the Lettings team: James, Elli Mai, Karolina and Natalie for the fantastic work they've done, especially on a project that was complicated at the start. Elli Mai and James have gone above and beyond to make the process very smooth with an easy and fluid communication. They are very helpful, professional, transparent and keep me constantly updated. It is a very positive experience to work with such great people. Thank you very much!... Read more
Landlord
13th Apr 2024 (9 mo. ago)

M Skye

5/5 Stars
Elli has been a fantastic help. She arranged a viewing with us to fit in with what worked for us. She answers all of your questions and if she is not sure, she will find the information out for you. Would highly recommend Elli.... Read more
21st Feb 2024 (11 mo. ago)

G Skye

5/5 Stars
Elli was amazing. She explained everything to us, answered questions that we asked. Nothing was too much trouble. The landlord was on holiday but she kept us informed of what was happening while we waited. Would certainly recommend Elli... Read more
Tenant
21st Feb 2024 (11 mo. ago)

Dooake

5/5 Stars
Very swift and professional!!... Read more
1st Feb 2024 (1 year ago)

K IQA

5/5 Stars
Aaron came out for a Valuation of our property. What a genuinely lovely guy with an excellent professional manner. I can highly recommend.... Read more
Seller
29th Jan 2024 (1 year ago)

M Sima

5/5 Stars
Elli Collins is brilliant! She got our offer accepted very quick! Constantly keeping us updated throughout the whole process and answered all of our questions! Made the whole process a lot easier! Thank you, Elli!... Read more
Buyer
29th Jan 2024 (1 year ago)

V Wijesuriya

5/5 Stars
Eli was super helpful and friendly! Step by step walk through of the process, very consise and helped with the whole process. Quick to respond and very professional.... Read more
9th Jan 2024 (1 year ago)

A Ciriello

5/5 Stars
Elli Mae was amazing throughout the letting of my property.... Read more
Landlord
21st Nov 2023 (1 year ago)

T Rabaiotti

5/5 Stars
I cannot thank Elli-Mae enough for facilitating my first solo rental as a separated parent. After months of fruitless searching being treated unfavourably by other letting agents- even going to the lengths of adding “no children” to their adverts as they knew I was going to request further information, my initial call with James and then a viewing and correspondence with Elli-Mae was the first experience where I felt seen, understood and that I had a chance in finding a home to start the next chapter in. From the bottom of my heart thank you and cannot recommend you enough.... Read more
Tenant
21st Nov 2023 (1 year ago)

A McCan

5/5 Stars
We have just moved into our second rental property through Moginie James, and we’ve had such a positive experience with them. The lettings team, especially Elli Mai, Cat and Karolina, have made the moving process so much easier for us with both properties. Communication is great, they’re always helpful and we’ve felt that they really cared about our experience as tenants. We can’t recommend them enough!... Read more
Tenant
2nd Nov 2023 (1 year ago)

H Than

1/5 Stars
I have filled an application for a property, waiting to reply for 2 weeks. Disappointed! I saw the property let agreed on the website. I could have been told that I was rejected. Bad experience????????... Read more
18th Oct 2023 (1 year ago)

F Wail

5/5 Stars
Very professional and high standard of service... Read more
14th Sep 2023 (1 year ago)

S kuriakose

5/5 Stars
Me and my husband was looking for a property to rent and thankfully I got a perfect apartment at the right time. I sincerely thanks to Elli Mai Collins for helping me to get all the procedures done without any hassle . You are a star Elli. Thanks to Moginie James for finding us a home.... Read more
Tenant
11th Sep 2023 (1 year ago)

U Paulson

5/5 Stars
Eli was such an amazing person. The services received was lovely. All the other members of the Branch were wonderful and always ready to give assistance. I will surely recommend her and the team.... Read more
9th Aug 2023 (1 year ago)

Daniel

5/5 Stars
Had a very pleasant phone call with Ellie May this morning. Looking for some advice on whether to continue selling my property or to test the rental market. As this is all new to me, Ellie took the time to explain to me what the process would be and any costs involved whilst also being very polite and friendly. Very positive experience.... Read more
Seller
9th Jun 2023 (1 year ago)

K Mcmahon

5/5 Stars
As everyone knows moving can be extremely stressful and confusing, however with Elli, I couldn’t have asked for a better person to help transition into finding and getting our new property! Elli was extremely helpful, kept us informed through all the stages and just made the whole situation one easy journey. I’m extremely grateful for all her help and support and will definitely be turning to Elli when I’m in need of moving again! Thank you! ????... Read more
1st Jun 2023 (1 year ago)

A Bashar

5/5 Stars
It was a great Experience , Very Helpful , answering all my questions and I was so worried , but I was guided and helped by you , Special thanks to Ellie Mai Collins , She was amazing , very supportive .... Read more
19th May 2023 (1 year ago)

K (KyleGruffHoward)

5/5 Stars
Had a viewing with Elli-Mai, she was so polite and friendly - answered any questions I had. (Lots as a first time renter). Would definitely recommend Moginie James. Especially the Cynoced Branch and Elli-Mai.... Read more
Tenant
21st Apr 2023 (1 year ago)

T Samagbeyi

5/5 Stars
We had a great customer service, swift response and helpful staff in getting our first home in Cardiff.All thanks to Elli Mai Collins, thank you for being sensitive, understanding and empathetic.I also want to appreciate Cat Deeley for going extra miles on our getting the property.... Read more
Buyer
15th Apr 2023 (1 year ago)

H Ahmed

5/5 Stars
My family and I have been looking for a house for ages when Moginie James found us a house that is very much suitable for us in the same area that we lived in previously so we won’t have to move away further than necessary. The service was amazing, all calls were respectable and compassionate. They had some of the nicest staff members of any agency especially Elle-may and Katt and Karolina. Would definitely recommend!!!... Read more
Buyer
31st Mar 2023 (1 year ago)

M Mohamed

5/5 Stars
Helpful and professionals team. Thank you... Read more
31st Mar 2023 (1 year ago)

G Ozer

5/5 Stars
The Moginie James team was very helpful, so much thanks to everyone specially Ellie.... Read more
30th Mar 2023 (1 year ago)

M Marien

5/5 Stars
Elli was massively helpful. Submitted our application on Friday, got offered the house on Saturday, picked up the keys less than a month later having passed through all the check without any issues. 5*s well deserved :)... Read more
Tenant
24th Mar 2023 (1 year ago)

E Nash

5/5 Stars
Eli from Moginie James was super helpful and friendly! She talked us through the whole process as was always quick to respond. It was the easiest experience I've ever had with renting a new property and we're very happy with the place we got ????... Read more
Tenant
24th Mar 2023 (1 year ago)

A Afolabi

5/5 Stars
Thanks to Elli Mai Collins, the process was smooth and easy. In few days, we made great progress - video tour, holding deposit, and tenancy agreement...All in all, her advice were helpful. Thanks El.... Read more
Tenant
20th Feb 2023 (1 year ago)

A Ferreira

5/5 Stars
Great service from Karolina, very professional! Thank you!... Read more
10th Feb 2023 (2 years ago)

J Moris

5/5 Stars
Had a great experience. Great customer service . Thanks to Elli... Read more
10th Feb 2023 (2 years ago)

E Grace

5/5 Stars
Had a very positive experience with Elli Mai. Will definitely use Moginie James again. :)... Read more
22nd Jan 2023 (2 years ago)

C Deere

5/5 Stars
Karolina was brilliant from start to finish.... Read more
21st Jan 2023 (2 years ago)

SuzieQ

5/5 Stars
Able to arrange my let from abroad. Very efficient and helpful.... Read more
Landlord
16th Jan 2023 (2 years ago)

M Thomas

5/5 Stars
Karolina called me to book a viewing, provided alot of details about the property and Elli-Mai was lovely during the viewing. Hoping to get this property... Read more
9th Jan 2023 (2 years ago)

M Jones

5/5 Stars
Elli-Mai and Karolina provided a great service to me as a landlord. Thank you.... Read more
Landlord
9th Jan 2023 (2 years ago)

N Spillane

1/5 Stars
Charged £45 extra for an ID check when buying through this agent. We last bought a house only 2 years ago and weren’t charged extra for this. Seems they outsource this job now involving a faffy process of sending pictures of yourself from your phone after downloading an app or similar. Thus you get hit with this not insignificant extra cost so they have to do less and likely make some extra profit. So what are they doing with this exorbitant fees they charge the sellers?... Read more
Buyer
6th Dec 2022 (2 years ago)

E C

5/5 Stars
I sold my old property, and bought my new home through Moginie James and could not recommend them enough! Every member of the team was friendly and professional and I cannot thank Michelle enough, especially for her perseverance with my sale. While not the cheapest (or the most expensive) agent, selling with Moginie James is worth every penny. Thanks so much to everyone at the Pontcanna, Roath and Cyncoed offices for making quite a stressful time much more manageable.... Read more
Seller
22nd Nov 2022 (2 years ago)

V Rollinson

5/5 Stars
We had a very positive experience with finding suitable tenants for our property in Cardiff with the help of Elli Mai Collins at Moginie James. Elli was incredibly professional and efficient and ensured timely communication throughout the process, with regular updates on viewings and offers. I cannot recommend highly enough. Thank you!... Read more
Landlord
14th Nov 2022 (2 years ago)

S Westcott

5/5 Stars
I highly recommend the lettings team at Moginie James. All the staff I dealt with were professional and helpful and made the process of letting our home stress free. Special mention to Cat for being so kind and patient and answering my multiple queries extremely promptly!... Read more
Landlord
4th Nov 2022 (2 years ago)

T Chiwetu

5/5 Stars
Kwabia was so nice on meeting me for viewing. Though I haven't got the house , was so impressed with the service. Thank you Kwabia... Read more
2nd Nov 2022 (2 years ago)

J Snow

5/5 Stars
Really impressed with the service. Elli has provided clear and concise advice, all communications have been focused on what I needed to know at each stage of the move and I believe we have now found the ideal home for us in our circumstances. Thanks so much for making a challenging time as straight-forward as possible.... Read more
22nd Oct 2022 (2 years ago)

H monyei

5/5 Stars
I highly recommend Moginie James to anyone looking to get a family apartment. The house are beautiful and the support through the process is wonderful. My special thanks to Elli Mai Collins for her amazing support.... Read more
14th Oct 2022 (2 years ago)

T french

5/5 Stars
The staff at Morginie James Cyncoed are excellent , efficient very helpful and friendly can’t thank them enough for the smooth sale of my property... Read more
Seller
6th Oct 2022 (2 years ago)

P Ahmed

5/5 Stars
I moved in a house recently. From the beginning, we were amazed with everything what they did. But sorry to say, I struggled to get help form property management (red tape!!). My issue was simple with starting of hot-water and radiator system for what we sufferd 11 days( we are not experienced to deal with it). Lastly, Karolina(Letting negotiator) came and sorted it nicely. All 5 ???? for her.... Read more
Tenant
29th Sep 2022 (2 years ago)

D Gratton

5/5 Stars
Moginie James were great help from start to finish. Elli-Mai was very helpful when booking a viewing and Karolina explained the process of renting a property really well to us. Thank you both!... Read more
Tenant
28th Sep 2022 (2 years ago)

E Thomas

5/5 Stars
Highly recommend Moginie James. I made an enquiry on a property after having many unsuccessful attempts. Elli contacted me within half an hour, took the time to understand my situation and ultimately booked me in for a viewing the next day! Karolina met me at the property - her expertise and understanding made the whole experience seem a lot less stressful. Would definitely recommend.... Read more
28th Sep 2022 (2 years ago)

Dominik

5/5 Stars
Karolina and Ellie were very nice and helpful! Thanks a lot!... Read more
23rd Sep 2022 (2 years ago)

T Wilkins

5/5 Stars
Myself and my wife were lucky enough to be dealing with Elli, after a very stressful couple of weeks trying to find a home to rent for our family (the rental process is cut throat at the moment!). After explaining how stressed we were with trying to find a property in time for a new job to start, Elli went out of her way to talk is through the process with us and get us booked on to a viewing. She then aided us with putting an offer in, and worked in an efficient way, which meant that we had secured a property within 24 hours of the viewing. This was amazing and helped remove the stress of uprooting our family to move them hundreds of miles! I would recommend Moginie James to anyone, especially Elli. Thanks for all your work.... Read more
Tenant
23rd Sep 2022 (2 years ago)

N Giant

5/5 Stars
We had a viewing with Elli Mai from Moginie James and she was wonderful - so helpful and thorough, explaining everything for us and letting us take our time to measure the rooms and take photos. She followed up straight away and made the whole process easy and straightforward. I wish all agents could be like this! Thank you so much.... Read more
13th Sep 2022 (2 years ago)

G Sheehan

1/5 Stars
Spoke to this branch about a place on Cyncoed Road, no exclusions listed on the properties listing. On the phone to the letting agent and as I mentioned I was pregnant she said it wasn't possible to go ahead with the property due to the landlord not wanting children. I have since looked into the legalities of this and there are a few they should have complied with rather than a flat "no". I'd heard bad things about Moginie James but gave them the benefit of the doubt, wouldn't not reccomend. I will also be making an official complaint and seeking legal advice.... Read more
26th Aug 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
it is a good agent... Read more
Seller
7th Aug 2022 (2 years ago)

D WM

5/5 Stars
I had a great experience with MJ. Special thanks to Karolina who was extremely helpful, professional and always happy to help. Karolina was very patient and answers hundred of questions as we are new to Wales. Again, thank you so much Karolina ????.... Read more
27th Jul 2022 (2 years ago)

S Halpern

5/5 Stars
As someone moving to Cardiff from the United States, Karolina and Cat were incredible They were very patient, kind, and prompt in their communication, especially given the red-hot rental market. They answered all of my questions and the systems they used for onboarding and referencing were actually not too bad to work with! Karolina definitely made getting up at 4 AM to follow up with her after sending an email the night regarding a dream flat before worth it!... Read more
Tenant
21st Jul 2022 (2 years ago)

R Moses-Loynton

5/5 Stars
Myself and my peers were thoroughly impressed with how timely the process of booking a viewing and placing an offer was. During the viewing our guide Karolina was very hlepful and answered any questions we had about the property and the process of completing an offer. Karolina also notified us of the landlords decision on our offer within a matter of hours which was greatly appreciated. Her expertise and communication has made the whole process as efficient as possible. Thank you!... Read more
Tenant
15th Jul 2022 (2 years ago)

S Charlson

5/5 Stars
My name is Shaloo Pulickal Chacko... NHS staff nurse in Heath hospital.. I approached Moginie James last month...for a house to rent in Thornhill Woodruffway.. The staff members are very good and approachable, great dealings and very helpfull especially Karolina Wabia, she helped me a lot throughout the process, i am greatful to her and also Catherine Deeley, i am thankful to both of them.. Because at this current situation, it is very difficult to get house to rent especially for family including children.. but Moginie James accepted my offers and i really thankful for them.i have got best experience with them.. Thank you once again for all involving in the process of my application.... Read more
Tenant
8th Jul 2022 (2 years ago)

Y Kunche

5/5 Stars
I have referred a friend of mine who is a land lord to Moginie James Estate who got a great services to advertise and get a tenant quickly and myself received a great referral return as promised. Definitely recommend.... Read more
Landlord
29th Jun 2022 (2 years ago)

H cheung

5/5 Stars
All the staff were professional with Moginie James. Cat was great with keeping us the status updated the process, and very responsive for my each question and request. . It is a great experience for us looing a house with Moginie James.... Read more
17th Jun 2022 (2 years ago)

L Smurd

5/5 Stars
Thank you very much Karolina very professional and very helpful you can't ask for more everything very smoothly with our moving. Best agent we ever dealt... Read more
1st May 2022 (2 years ago)

M Gulum

5/5 Stars
My wife and I just rented a house via Moginie James. We would like to say special thanks to Catherine Deeley and Karolina of MJ's Cyncoed branch. They were very kind and helpful in all our transactions... Read more
Tenant
30th Apr 2022 (2 years ago)

E Cotterell

5/5 Stars
Rented a property through Moginie James. Both Catherine and Karolina were amazing and were prompt in answering any questions I had about the property!... Read more
Tenant
26th Apr 2022 (2 years ago)

B Akhgar

5/5 Stars
A vey helpful and professional Estate agency in Cardiff. They helped us find our home and worked through all the finer details until the completion date. I highly recommend Mogine James.... Read more
Buyer
25th Apr 2022 (2 years ago)

A wales

5/5 Stars
Having dealt with moginie James over 3+ years we have had numerous property managers, however the new manager Sam Guy is a cut above the rest! He is proactive! Supportive and gets the job done ! His work ethic and attitude is just simply the best and he is a real credit to moginie James ! And we can’t thank him enough ! Huge thanks Sam! Adam S... Read more
Landlord
25th Apr 2022 (2 years ago)

A Bragau

5/5 Stars
All the staff we dealt were professional, friendly, responsive.My husband and me recently rented a property managed by Karolina Wabia,and she couldn't have being more helpful and very polite.... Read more
Tenant
28th Mar 2022 (2 years ago)

R Kendall

5/5 Stars
Very happy with the team at Moginie James. Their speedy and efficient service has been matched by their good communication. Many thanks to everyone. ?.... ????... Read more
16th Mar 2022 (2 years ago)

C Lazo

5/5 Stars
Moginie James in Cyncoed made my renting experience extremely quick and easy. From initial viewing to following up with additional information and paperwork, Karolina and Cat made the process a breeze. Thanks for your help!... Read more
Tenant
8th Mar 2022 (2 years ago)

O Phillips

5/5 Stars
We've had a great experience renting a property with Moginie James, after moving back to the UK after 5.5.years in Australia. Special mention to Karolina and Cat who have been a pleasure to deal with. Would highly recommend the team.... Read more
Tenant
6th Mar 2022 (2 years ago)

M Carro-Lemay

4/5 Stars
Have had no issues with Moginie James, respond promptly and lovely staff. Karolina, one of the Senior Lettings Negotiator at Moginie James, was incredibly friendly and helpful. She really helped us when we were looking for a house to rent, always kept us up to date with our applications and responded promptly. :)... Read more
Tenant
11th Feb 2022 (3 years ago)

J wheeler

5/5 Stars
Aaron, Karen and Michelle were great willing to help in all aspects of buying and selling fair beyond my expectations. Thanks guys... Read more
Seller
5th Feb 2022 (3 years ago)

M Taylor

4/5 Stars
All the staff we dealt with were professional, friendly, responsive and proactive in the marketing of the property. After two sales unfortunately fell through, a change of approach was suggested and this was effected promptly and generated fresh interest immediately. Initially it was suggested that we might benefit from using Lifetime Legal as the sales solicitor and with hindsight we would have gone directly to a local company.... Read more
Seller
3rd Feb 2022 (3 years ago)

D Winters

5/5 Stars
I have been dealing with Cat & Karolina, who have been extremely professional, efficient, and above all, genuinely nice and a pleasure to secure my new home with….Thank you both. ??... Read more
28th Jan 2022 (3 years ago)

J Black

5/5 Stars
My partner and I have just rented a property with Moginie James. Karolina and Catherine were very helpful and professional throughout, it was very quick and straightforward to rent the property and they made what can be a stressful experience very smooth and easy.... Read more
Tenant
27th Jan 2022 (3 years ago)

Mo

5/5 Stars
Couldn’t have asked for a smoother process! My partner and I recently went for a property managed by Karolina, and she couldn’t have been more helpful. We live well outside the area and with hectic work schedules we found it difficult to make viewings so she offered alternatives to suit our needs which made it much less stressful than anticipated. We were very eager waiting for our offer to be accepted or declined by the landlord and she updated us every step of the way- no being left in the dark whatsoever! Would highly recommend speaking to Moginie James when searching for your next home.... Read more
8th Jan 2022 (3 years ago)

N Eigbe

5/5 Stars
Karolina is the best contact to ask for when you call the agency, she was nice, straight forward and very helpful.... Read more
5th Jan 2022 (3 years ago)

Stacey

5/5 Stars
My partner and I just rented a house via Moginie James. We would like to say special thanks to James Thomas, Catherine Deeley and Karolina of MJ's Cyncoed branch. They were very efficient and helpful with all of our queries.... Read more
Tenant
24th Dec 2021 (3 years ago)

H Higson

5/5 Stars
Moginie James have been nothing but professional and thorough from the first point of contact. Karolina Wabia got our offer accepted smoothly and sent all the necessary information promptly and responded quickly to any queries I had along the way. Cat Deeley who has been our main point of contact throughout the process, was very professional and made the experience as stress free as possible, providing everything we needed and also very responsive to any emails and calls. Highly recommend! Thanks again both, we’re looking forward to getting our keys to the new flat!... Read more
Buyer
15th Dec 2021 (3 years ago)

LM

5/5 Stars
I just rented a house via Moginie James. I would like to convey my special thanks to Catherine Deeley and Karolina of MJ's Cyncoed branch. They are very efficient, helpful.... Read more
Tenant
12th Dec 2021 (3 years ago)

V Joseph

5/5 Stars
We were looking for a new house and Karolina Wabia? was our main point of contact with Moginie James. She has been exceptionally professional, polite and friendly since day 1 and she played a key role in securing our new home. She guided us through all steps of the process and was always there to answer any questions we had. We truly appreciate all her efforts and we are pleased with the home she helped us secure.... Read more
Buyer
30th Nov 2021 (3 years ago)

E Phillips

5/5 Stars
I would highly recommend Moginie James, Cat has been incredibly supportive and helpful throughout the whole process of the move.... Read more
11th Nov 2021 (3 years ago)

D Piggott

5/5 Stars
My letting experience with Moginie James Cyncoed Cardiff branch was excellent second to none, both Karolina and Cat were so helpful and provided an excellent service from the very beginning right through to contract acceptance. thank you.... Read more
Landlord
11th Nov 2021 (3 years ago)

M Dymond

5/5 Stars
Superstars! Cat and James are true professionals that make the whole process stress-free and efficient. Moginie James are always first on my list when it comes to recommending to others.... Read more
10th Nov 2021 (3 years ago)

A Alsawadi

5/5 Stars
I would definitely recommend Moginie James. Both Cat & James were very helpful. They are super responsive, professional and understanding.... Read more
4th Nov 2021 (3 years ago)

Zak

5/5 Stars
Moginie James estate agents have been very much on the ball in helping us try and secure a property for rent. Even though we didn’t end up going for the property in the end, the agents at Moginie James were very helpful, responded very quickly with phone calls and emails and were always very professional!... Read more
29th Oct 2021 (3 years ago)

W thompson-hassan

5/5 Stars
A big thank you for cat and James helping me find my perfect property and they even found one with my moving day as my birthday ???? The level of service has been great and professional. It’s nice to know I am look after by you guys thankssss... Read more
28th Oct 2021 (3 years ago)

J Hill

5/5 Stars
Moginie James have provided the smoothest renting experience we have experienced in Cardiff to date. The process has been very quick, and everyone I have been in contact with have been very happy and helpful. Would definitely recommend.... Read more
Tenant
27th Oct 2021 (3 years ago)

Mheart2870

1/5 Stars
Such beautiful houses for rent but didn't even bother to inform us when a property was taken :( just let us sit and wait.... Read more
19th Oct 2021 (3 years ago)

J Fisher

5/5 Stars
I am so pleased I walked in to Moginie James in Cyncoed to see if they had anything available... We had a nice chat at the time and after numerous phone-calls later they helped me find a place and saved me weeks of sleepless nights. Massive thanks to the lettings team and in particular Aoife and Cat for their good humour throughout!... Read more
30th Sep 2021 (3 years ago)

S Venkata

5/5 Stars
We've been delighted with the service from Moginie James in Cyncoed branch. Thanks to James and Catherine Deeley who has been very thorough, polite and professional in helping me to do the application and assisted me throughout the process of renting a wonderful flat in Heath area.... Read more
Tenant
29th Sep 2021 (3 years ago)

K R

5/5 Stars
We rented a flat through Moginie James. We were communicating with a number of team members during the process and all correspondence was fantastic - timely, professional, and thorough. By far the best experience I've had with an estate agents. Would definitely recommend.... Read more
Tenant
21st Sep 2021 (3 years ago)

M Davies

5/5 Stars
MJ helped us let out our flat. Their entire team was professional, responsive and always available to answer any questions we had. MJ helped us find some great tenants within a week and the letting process was really smooth. Would definitely recommend... Read more
Landlord
15th Sep 2021 (3 years ago)

L Chew

5/5 Stars
Our experience with MJ was perfect. Aoife was incredibly helpful with the initial viewing and application process as well as always being on hand to answer queries. We had some issues with one of our references but Cat managed to sort this out quickly and kept us informed throughout. She really went over and above and it is very much appreciated. The service was excellent and has made the process much less stressful. We will always look to use MJ in future and if Aoife and Cat's boss is reading this, they deserve a raise! Thanks again. Laura and Sophie... Read more
Tenant
9th Sep 2021 (3 years ago)

A Ruslan

5/5 Stars
Many thanks to the team especially to Catherine Deeley who has been very thorough, polite and professional in helping me to do the application and assisted me throughout the process of renting a wonderful flat in Cardiff North, and have always given prompt replies and answers through emails and telephone calls. I am really happy with the property and will definitely use MJ agents again and would recommend their service to my family and colleagues. BW, A... Read more
Tenant
26th Aug 2021 (3 years ago)

D WONG

5/5 Stars
From the moment I called for a viewing until I picked up the keys from Moginie James in Cyncoed, the service provided has been very efficient. Cat has been very helpful throughout the process! Highly recommend.... Read more
Tenant
24th Aug 2021 (3 years ago)

T Jarvis

5/5 Stars
My partner and I rented a flat through Moginie James. The team were very diligent and were able to process our application very quickly.... Read more
Tenant
23rd Aug 2021 (3 years ago)

A Rauf

5/5 Stars
I usually don't post reviews unless for truly exceptional service. I found the the lettings team in Moginie James Cyncoed very responsive and professional. Abigail was exceptionally good and very professional. She called me when I and the landlord were happy to proceed with letting she asked me if I would like a physical viewing. She was very flexible with time as well as I was a little late for the viewing appointment, which was really kind of her. Overall it's been a pleasure dealing with Moginie James. I now know that if I buy a property in Cardiff then Moginie James are the ones who would be my first contact.... Read more
Tenant
5th Aug 2021 (3 years ago)

G Lear

5/5 Stars
I had the genuine pleasure of working with both James and Cat, in the Cyncoed office, for AST preparations. They were both exceptionally friendly, professional and wonderful with communications. They made the entire process simple and stress free for me, as a new landlord this was greatly appreciated. I would happily recommend their services to anyone.... Read more
Landlord
29th Jul 2021 (3 years ago)

R Jones

5/5 Stars
We have been working along side Moginie James for a while now, carrying out maintenance work. The team have have been so professional and helpful during the whole process, if there is ever a problem the team are quick to resolve. We have been working particularly close with Natalie, Jess & Bradley and their service has been outstanding. Highly recommend!... Read more
22nd Jul 2021 (3 years ago)

P Harding-Roberts

1/5 Stars
Dreadfully unprofessional at property maintenance. I wouldn't let them manage a property of mine. Wouldn't touch them with a barge pole for anything now - and my daughter WAS thinking of marketing her house with them! They manage the property next to my daughter's house in Pontprennau. Complained weeks ago that the state of next door's fence (house currently empty) and they just fob my daughter off with "we have told our property maintenance department.. They clearly couldn't care less. No money in it?... Read more
1st Jul 2021 (3 years ago)

H Simister

5/5 Stars
Moginie James were fantastic throughout our whole process, as first time buyers they helped and advised us every step of the way - thanks so much! :-)... Read more
Buyer
15th Jun 2021 (3 years ago)

K Burke

5/5 Stars
Can't fault the service we had selling our home in Canton with MJ, and especially the service provided by Chris, Claire and Angharad. The office were always available by phone and email, our home was presented amazingly and the viewings were timed as to be minimally intrusive to family life. We got a great price for our home, and the management through from sale to exchange was first class with clear and frequent communication to support the progress of the sale! Highlt recommend!... Read more
Seller
9th Jun 2021 (3 years ago)

B Hickey

5/5 Stars
Highly recommend Moginie James Estate Agents. Cat Deeley was incredibly helpful in regard to helping with the letting side of our property. She was prompt to answer any queries & went out of her way to provide an excellent service. Thanks again.... Read more
Landlord
6th Jun 2021 (3 years ago)

G Griffiths

1/5 Stars
Disagree strongly,... Read more
5th Jun 2021 (3 years ago)

M Smith

5/5 Stars
Fantastic informative service, have rented many University lets over the past few years, best service ever! Cat has been efficient and super organised - many thanks - highly recommend this agency!... Read more
Tenant
3rd Jun 2021 (3 years ago)

W Edey

1/5 Stars
There useless you contact them and it like one of them don't know something from the other no communication between the one of then tells u something the other days it dnt for like that... Read more
30th May 2021 (3 years ago)

Y Amber

5/5 Stars
Have dealt with the Cyncoed branch on my move to CARDIFF, after having no luck with other estate agents the whole team here have been so thoughtful and helpful I was so impressed with the service ?? Abie and Catherine have made my move so easy can’t thank them enough.... Read more
20th May 2021 (3 years ago)

L Rogers

5/5 Stars
Thank you Cat and Abigail for helping us arrange a tenancy. They are always quick to respond and explain everything clearly to us.... Read more
Tenant
19th May 2021 (3 years ago)

J Hallett

5/5 Stars
Have dealt with the Cyncoed Branch for both rentals (as a landlord) and sales (as a vendor). Friendly and efficient service and we were kept informed with feedback from viewings etc. The branch let a house for us on 3 occasions (even once during lockdown!) and then handled the sale of a property. We were pleased with the professionalism and would recommend.... Read more
Seller
18th May 2021 (3 years ago)

T Appanna

4/5 Stars
Always use Moginie James to rent my property as an introduction service. Cat always replies promptly and sorts my queries out. James helped as well. Accounts were a bit slow in paying me and then sending me the accounts but Cat sorted it out. New tenants found very quickly.... Read more
Landlord
10th May 2021 (3 years ago)

S Raymond

5/5 Stars
Really professional and friendly company. Helpful whenever we have had any maintenance issues and are always happy to answer any queries. Bradley has been particularly great at chasing contractors up about a maintenance issue we had at the start of our tenancy.... Read more
Tenant
7th May 2021 (3 years ago)

E Pawlyn

5/5 Stars
Excellent service from Cat to help us get through all the steps needed to move into our new house. She was very responsive throughout the process and always happy to help.... Read more
Buyer
6th May 2021 (3 years ago)

O Properties

5/5 Stars
Fantastic agency, our office has been dealing with Karen at Moginie James, Cyncoed branch and she has been extremely helpful, very quick to respond and an absolute star! We can recommend their services whole heartedly! Jeanette PennRise Properties... Read more
4th May 2021 (3 years ago)

V Riella

5/5 Stars
We've been delighted from start to finish with the service from Moginie James in Cyncoed when selling our home. Aaron was so professional and gave us great advice when valuing. Feedback was given quickly following viewings and without the intervention and support from Michelle in sales progression, we wouldn't have exchanged when we did! I highly recommend the Moginie James team to anyone considering selling their house!!!... Read more
Seller
3rd May 2021 (3 years ago)

B Vila

5/5 Stars
Cat and their team have been very friendly and helpful throughout the process of renting our new place. We recommend them ????... Read more
Tenant
24th Apr 2021 (3 years ago)

M Yip

5/5 Stars
Thank you James for arranging Abigail to market my rental property. She was very professional and exceeded my expectations. She found tenants for me within a day and responded to my emails promptly. Abigail passed me to Catherine to sort admin and again Catherine was welcoming. Fantastic service and definitely would recommend Moginie James.... Read more
Landlord
23rd Apr 2021 (3 years ago)

M Webbley

5/5 Stars
Thanks to Cat,Abigail and team for making the process easy for us to rent a property in super quick time. Always professional and responded immediately to any queries we had during the process.... Read more
Tenant
22nd Apr 2021 (3 years ago)

N Shepley

5/5 Stars
I have let my flat through Moginie James for six years and the dedication of the team there, especially Cat Deeley, and the level of personal service is always excellent. Moginie James ensure that any issues are easily dealt with and offer a personalised service that makes me confident that my needs and those of the tenants are being put first.... Read more
Landlord
21st Apr 2021 (3 years ago)

G Jones

5/5 Stars
The guys at Moginie James, particularly the wonderful Cat, went so above and beyond to secure us our rented property that they must currently be struggling for air somewhere on the other side of Venus! Couldn't recommend these guys enough!... Read more
Tenant
21st Apr 2021 (3 years ago)

T Sallam

5/5 Stars
The services provided by the whole Moginie James team was quite amazing. I would definitely recommend MJ for any real estate needs.... Read more
20th Apr 2021 (3 years ago)

S Spiteri

5/5 Stars
Great communication... Read more
5th Nov 2020 (4 years ago)

P Kaye

5/5 Stars
Thanks to Ceri, Cat and the team for another amazing quick and trouble free Let. Great service as always even in these troubled times of Covid.... Read more
Landlord
3rd Jul 2020 (4 years ago)

S Maharaj

5/5 Stars
I started the process of selling my home before the lockdown which was caused by Covid 19. Moginie James found me a buyer within a week of the house going onto the market. Everything was going smoothly until lockdown. I do not live in Wales and I was worried about the sale. However, Aaron kept in contact with me so that I knew what was happening with my buyer. He calmed me down and contacted me during this very stressful time. In addition to Aaron, Michelle and Nathan were always on hand to update me on developments with the sale and offer advice on clearing rubbish that had been left by a previous tenant. Selling a home is stressful, living outside of Wales makes the process harder to control and the unprecedented lockdown due to Covid 19 made my stress and anxiety levels increase. However, the sales team at Moginie James were genuinely with me at every step of the way and made the sale of my house so easy. I felt that they have a knowledge about sales that you do not always find with other agents. They are all friendly and have time to deal with your concerns. I would recommend them in a heart beat and feel like there are no words to praise them enough. Thank you for your help in what has been a difficult time.... Read more
Seller
3rd Jul 2020 (4 years ago)

K Kaur

4/5 Stars
Really professional, had a few issues and Cat&Ceri was so patient and helpful They did there best to assist me And we got there in the end! Thank you... Read more
5th Jun 2020 (4 years ago)

J Stansfield

5/5 Stars
Moginie James took over management of my rental property when another management agent proved a complete disaster. They quickly sorted out all the issues, and for I can't thank them enough for their time and professionalism. Since then they have sold my property quickly and efficiently keeping me informed throughout. I thoroughly recommend them.... Read more
Seller
22nd Mar 2020 (4 years ago)

A thomas

5/5 Stars
Professional, polite and involved. I would wholly recommend them to anyone and would certainly look to employ their services again for any future transactions. Thanks again!... Read more
5th Mar 2020 (4 years ago)

A Hickey

5/5 Stars
All the team at Moginie James gave a first class service. They were so helpful with any queries & made the process of selling our house as stress free as possible.... Read more
Seller
21st Feb 2020 (4 years ago)

A Philip

5/5 Stars
Fantastic customer service when buying my new home. They were there to help every step of the way and helped the whole process go much more smoothly. All the staff i dealt with were helpful and professional. Michelle from Sales Progression kept in touch with me throughout with regular updates and it was reassuring to have a friendly person on the end of a phone when dealing with everything! The friendly and personal service was over and above, and really made all the difference in what could otherwise have been a really stressful time ! Thankyou for all your help!... Read more
Buyer
20th Feb 2020 (4 years ago)

T Morgan

5/5 Stars
Searching for a property to let has been somewhat soul destroying at times. The team in Moginie James Cyncoed has literally restored my faith that there are kind, friendly, understanding people out there. They have gone above and beyond.... Read more
15th Feb 2020 (4 years ago)

N Evans

5/5 Stars
Outstanding service from start to finish. All staff incredibly helpful and friendly. This is the third house I have sold through them, wouldn't use anyone else. I really can't recommend enough.... Read more
Seller
28th Jan 2020 (5 years ago)

S Sharpe

5/5 Stars
We used the tenant find service from Moginie James. They were extremely efficient, found us tenants really quickly and set up the tenancy. Hand over to tenant was straight forward and we will definately be using them again next time we have property to let. Highly recommended.... Read more
Landlord
20th Nov 2019 (5 years ago)

D Cabral

5/5 Stars
Excellent customer service and helpful employees! Couldn't have had a better moving experience than with Moginie James Cyncoed. Special thanks to Caroline Hughes, who was extremely accommodating and helpful with our choice of property. Thanks team!... Read more
10th Oct 2019 (5 years ago)

J Helyer

5/5 Stars
Can’t recommend Moginie James enough. Outstanding customer service and I genuinely felt like I was their only customer because of their prompt responses and proactivity. Karen was incredibly helpful and had excellent communication - keeping me updating with every step of the sale. I wouldn’t use any other agency and if I could give a 6 star rating I would.... Read more
Seller
28th Sep 2019 (5 years ago)

J Hill

5/5 Stars
Thank you Ceri and team for providing us with a fantastic rental service. Our house was let in a day and we were helped and supported through the process. Superb local knowledge of the Penylan market and huge professionalism shone through!... Read more
Landlord
6th Sep 2019 (5 years ago)

L L

5/5 Stars
Just a quick note to say thank you to the Cyncoed branch letting team. They are friendly, and enquiries are dealt with promptly. I am impressed with the advertising service offered for letting my properties. It was easy for my tenants and myself. Highly recommended... Read more
Landlord
23rd Jun 2019 (5 years ago)

C Jardine

5/5 Stars
Moginie James cyncoed were fantastic during the sale of my mums property, the bungalow was sold in two days due to the fantastic marketing by Aaron Pitman. The team Karen and Michelle really worked hard and the service was impeccable right through to sales progression where Michelle, Angharad and Jill took over. Cannot thank you enough. Would definitely recommend.... Read more
Seller
20th Jun 2019 (5 years ago)

J Hunter-Williams

5/5 Stars
An agent that show they care... My family and I felt we have been looked after, from the moment my mother in law came to sell her home the gentleman who came to value it answered all our questions and made us feel at ease which could of felt like a daunting experience. To my mother in-law downsizing & buying a new house. Karen Hewitt especially been great, constant communication and keeping us in the loop, she has been so welcoming, friendly while remaining professional at all times. I would highly recommend Moginie James.... Read more
Seller
17th Jun 2019 (5 years ago)

J Damico

1/5 Stars
Unfortunately, it was not the good. I did not recommend to belive in thrier words and customer service. They promised to deliver the house clean, promised a professional cleaning, and did not perform. The house was with a lot of grease in kitchen wardrobes, dirt in bathroom cabinets, the stoven hood, was dripping oil up to the stove. Dust and cobwebs all over the house. When claimed, they visited the residence and said that this standard is normal, said to be above the accepted standard for the region. If I need of a state again, I'll do my best not to be Moginie James. It is a ridiculus focus at the costumers.... Read more
Tenant
15th Jun 2019 (5 years ago)

G Davis

5/5 Stars
Great first hand experience with MJ. From the initial house viewing, to going in and meeting Karen to put an offer in on a new home and then progressing ahead with my purchase with Michelle and Angharad. All were really nice and helpful doing their best to complete as soon as possible.... Read more
Buyer
11th Jun 2019 (5 years ago)

B Wilson

5/5 Stars
Sold our house with Moginie James - first viewing as well! They were brilliant. Communication was great and everything went smoothly. Highly recommend them.... Read more
Seller
11th Jun 2019 (5 years ago)

T Davies

5/5 Stars
We decided to go with Moginie James letting team as we'd had such great service from their sales team during our previous house sale. We have been equally impressed with everyone in their Cyncoed office. The team are friendly, approachable, easy to get hold of and happy to answer any questions. They've helped us find tenants really quickly, so we're delighted with the service they've provided, once again.... Read more
Landlord
4th Jun 2019 (5 years ago)

A Brookes

5/5 Stars
Staff really helpful even thought we haven't made a purchase with this agent. Put themselves out with help and advice. A special thank you to Cat. Would certainly recommend.... Read more
27th May 2019 (5 years ago)

W Meek

5/5 Stars
Really positive experience. I dealt with Karen and Michelle both really lovely, Aaron the Manager at hand at short notice, nothing too much trouble, really lovely team of genuinely nice people. I’m not planning on moving house again but if I did, I’d definitely use these guys again.... Read more
26th Apr 2019 (5 years ago)

D Crone

5/5 Stars
Had a very good experience with MJ relocating to Cardiff. Very helpful, friendly and nice staff. Thank you for helping us.... Read more
25th Apr 2019 (5 years ago)

B Wilson

5/5 Stars
I would highly recommened Moginie James for selling your property.... Read more
Seller
25th Apr 2019 (5 years ago)

H Jaber

5/5 Stars
If I ever want to sell or buy another house in Cardiff I would not hesitate to choose MJ again. Very professional staff and lovely team. The experience with Moginie James was very stress-free. They made the move to the new house easy and were with us at every step of the way. Thank you... Read more
Seller
25th Apr 2019 (5 years ago)

M John

5/5 Stars
Very professional Company to deal with. I would highly recommended this Agent to anyone looking to sell or buy a property. Fantastic from start to finish!!... Read more
25th Apr 2019 (5 years ago)

A Miah

5/5 Stars
Currently in the process of purchasing my home with Moginie James. The service received from day one to now has been second to none. They are very attentive to customer needs and nothing is too much trouble for them. From viewings with Michelle, to receiving personal updates on new properties on the market to sales progression-the team has been amazing!! Highly recommend MJ. Thanks team ???? Amina... Read more
Buyer
17th Apr 2019 (5 years ago)

Y M

5/5 Stars
My husband and I dealt with MJ part of purchasing our first home. We spoke to different people at the Estate Agents throughout the process and they were excellent whether in terms of viewing arrangements or subsequently as we purchased our house. They kept us updated each step of the way up to completion point and were very prompt in their responses when we needed them. The were very supportive. Thanks for the excellent and painless house purchase experience. Highly recommended.... Read more
Buyer
22nd Mar 2019 (5 years ago)

L woodward

5/5 Stars
Andrew Michelle and Karen have been absolutely amazing on the sale of my mother’s property. They have been exceedingly thoughtful helpful and dedicated to the sale of the property Laonie... Read more
Seller
21st Mar 2019 (5 years ago)

A James

5/5 Stars
Karen was extremely helpful in helping us get our offer accepted working into Saturday evening. She is always helpful, patient and cheerful... Read more
21st Feb 2019 (5 years ago)

J Rafiq

5/5 Stars
Excellent service and delivery both on the purchase side (Karen Hewett / Michelle Lloyd and on the lettings side (Ceri Jardine). I would have no hesitation in recommending MJ for any real estate needs. They have got customer service and, more importantly, delivery down to a fine art. Overall, a very impressive outfit.... Read more
12th Feb 2019 (6 years ago)

C Rawle

5/5 Stars
Ceri was extremely friendly and explained the issues related to letting our property. She surpassed our best expectations by finding a tenant in less than a day. We couldn't have asked for a better experience.... Read more
Landlord
27th Jan 2019 (6 years ago)

C C

5/5 Stars
Can’t recommend highly enough, from start to finish the team have been on the ball, super friendly and helpful. I’ve dealt with other estate agents when looking for a new property and they were no where near as inviting or helpful as moginie james. I dealt with Michelle on a number of occasions and what a delight she has been. Cannot fault the team at all.... Read more
24th Jan 2019 (6 years ago)

T Adam

5/5 Stars
Very proactive, listened to our feedback and gave prompt updates following viewings.... Read more
17th Jan 2019 (6 years ago)

S bhatt

5/5 Stars
We recently purchase our new house with the help of Karen Hewett and could not have asked for a smoother experience. Karen is helpful, proactive and very informative. It was always a pleasure to discuss the purchase of our property with her and even though we now have the property she remains helpful with our queries. We'd like to thank the whole team for their help and can wholeheartedly recommend Karen as an honest and helpful representative.... Read more
Buyer
10th Jan 2019 (6 years ago)

D Hughes

5/5 Stars
We have been extremely impressed with the professional and very friendly service and help that all at Morginie James have given us, to date, and particularly from Karen and Andrew. They have made the stressful experience of selling a house as free from anxiety as possible. We will be recommending M.J to all our friends who intend to sell their property. David and Hazel... Read more
Seller
21st Dec 2018 (6 years ago)

D Richardson

5/5 Stars
The Moginie James team has delivered where other agencies tried and failed. The exceptional customer service, the willingness to go the extra mile and the extremely professional approach throughout has been incredible. We are thrilled at the service provided by the whole Moginie team.... Read more
19th Dec 2018 (6 years ago)

L Haines

5/5 Stars
Friendly, efficient, knowledgeable, helpful and professional. Highly recommend top class estate agents.... Read more
14th Nov 2018 (6 years ago)

B Richards

5/5 Stars
All our dealings were carried out in a very professional and understanding manner. Amazing service - wouldn't hesitate to recommend. Thanks again, Julian Richards... Read more
13th Nov 2018 (6 years ago)

D Todd

5/5 Stars
A professional service from all the team from start to finish. I would highly recommend them to anyone thinking of selling their house.... Read more
Seller
10th Nov 2018 (6 years ago)

MrTplotp

5/5 Stars
Hi Karen, I just wanted to drop you a line to thank you for all your help with the purchase of Our new home. You have always responded exceptionally quickly to queries and been extremely friendly, helpful and empathetic through the challenges we’ve faced. I set a pretty steep deadline to get the deal agreed and you got it over the line to the minute! I feel you’ve played a large part in us successfully having our offer accepted and both myself and my Wife are very grateful. I’d definitely recommend you to family, friends and clients! Thanks again Paul Cox... Read more
Buyer
31st Oct 2018 (6 years ago)

B Creasey

5/5 Stars
Unparalleled service and dedicated team. I had a personal service right from the start of selling my property. Friends told me to use an online only agent and I am glad I didn't take their advice!... Read more
Seller
2nd Oct 2018 (6 years ago)

C Harry

5/5 Stars
I accepted an offer on my house on the same day it became available on Moginie James' website and the company provided a friendly but professional service throughout the sale process. I would thoroughly recommend them to anybody considering selling their property.... Read more
Seller
25th Sep 2018 (6 years ago)

W wallace

5/5 Stars
I was recommended MJ the Cyncoed team, from a friend and it has certainly been very positive. Aaron valued the property. He was very knowledgeable, professional and helpful throughout. Karen from sales has been very supportive and efficient keeping me up to date constantly. The process so far has been quicker and more positive than I thought it would. Would highly recommend.... Read more
Seller
19th Sep 2018 (6 years ago)

Jon

5/5 Stars
Fantastic service throughout. Everyone was so helpful and enthusiastic and kept me updated throughout the whole process. Really the best experience I have had with an Estate Agents, highly reccomend.... Read more
7th Sep 2018 (6 years ago)

W Al

5/5 Stars
Helen Nash was great ! She was very helpful and nice. Upto now im having no problems with the agency, they are proffessional.... Read more
7th Sep 2018 (6 years ago)

S Martin

5/5 Stars
We put our house on the market with MJ who were fantastic throughout the whole process of the house going on. Professional, not intrusive and listened to what we wanted and gave honest advice. If we put our house on the market again, we'll go straight to MJ.... Read more
Seller
17th Aug 2018 (6 years ago)

C Gregory

5/5 Stars
We have been absolutely delighted with the whole staff at Moginie James Cyncoed Office. Always polite, always helpful and always going the extra mile. Their patience and enthusiasm has been a pleasure to experience. Thank you particularly to Andrew Trinnick.... Read more
15th Aug 2018 (6 years ago)

T Vigliotti

5/5 Stars
I have just recently sold and bought my property through the Cyncoed office. If I could rate them above 5 stars I would! Their level of customer service was extraordinary, Andrew came to value my home and I dealt with Karen regarding the offers who was regularly in touch..even at 8pm at night! I am so grateful for their help and support in making the whole process less daunting and stress free. Thank you to all of the team.... Read more
Seller
15th Aug 2018 (6 years ago)

C Symonds

5/5 Stars
Excellent service from all the staff .I would highy recomand using this company .... Read more
15th Aug 2018 (6 years ago)

C Bayliss

5/5 Stars
Delighted. Set realistic expectations, flexible, secured tenant within a week. Great customer service... Read more
Landlord
24th Jul 2018 (6 years ago)

P Ouro

5/5 Stars
My partner and I were very nicely attended by Moginie James throughout the whole process of renting the lovely house we now live in. Helen was fantastic and really helpful every time we needed to sort things out. Definitely recommended!... Read more
Tenant
6th Jul 2018 (6 years ago)

S Otri

5/5 Stars
Excellent agency and staff. Special thanks to Helen Nash. Hard working staff who are eagerly meet with you for viewing properties and meet your needs.... Read more
25th May 2018 (6 years ago)

T Shishida

5/5 Stars
We had big issues with the Vendor attitude but Moginie J. helped us greatly and did sve us litterally from hell. Arigato!... Read more
Buyer
23rd May 2018 (6 years ago)

T Parry

5/5 Stars
Karen (Sales) and Luke Austin (Financial Adviser in the Albany branch) were both very helpful and a pleasure to talk to through. Luke was very good at explaining the various options and the pros and cons. Thank you!... Read more
Buyer
3rd May 2018 (6 years ago)

L Samuels

5/5 Stars
Brilliant service from Karen and the team at Moginie James. Always felt like they were listening and it’s made the testing process of moving very simple.... Read more
16th Apr 2018 (6 years ago)

Christina

5/5 Stars
One of the best viewings I have ever experienced. James' enthusiasm and professionalism was exceptional and really guided me to make a decision to rent with Moginie James. The aftercare was excellent with Rebecca and I couldn't have asked for a better service. I won't hesitate to come back to James when I am in the market for a new rental property.... Read more
Tenant
7th Apr 2018 (6 years ago)

K Morris

5/5 Stars
Great service. Karen kept us update at each step.... Read more
26th Mar 2018 (6 years ago)

D Coles

5/5 Stars
Very attentive, proactive, professional and friendly service!... Read more
21st Mar 2018 (6 years ago)

L MCDONALD

5/5 Stars
Excellent service from Karon and the team, found our first home after seeing a selection of different properties, even used the mortgage advisor (Robert) who was very helpful.. Would definitely recommend.... Read more
Buyer
15th Mar 2018 (6 years ago)

J WALL

5/5 Stars
Karen was incredibly helpful at Moginie James. Multiple phone calls, questions and emails all answered quickly and without fuss. It made the experience of dealing with Moginie James a stress free one. Thank you Karen!... Read more
11th Mar 2018 (6 years ago)

E Gropetis

5/5 Stars
Thank you. The service was excellent. We were pleased with the valuation the presentation and the eventual offers received.... Read more
5th Mar 2018 (6 years ago)

C Davenport

5/5 Stars
I'm very impressed with Aaron and his team, they are friendly and professional. At every point I'm kept informed and feel fully supported during my sale. I would definitely recommend them.... Read more
Seller
24th Feb 2018 (6 years ago)

J Llewellyn

5/5 Stars
Just want to say a big thank you to Karen, Aaron, Gemma and the team for selling our home, from the first introduction through to the offer and sale you have been professional and offered a 1st class service. Many thanks !!... Read more
Seller
12th Feb 2018 (7 years ago)

B Simister

5/5 Stars
Had been using an estate agent who had managed 3 viewings in 3 months, Switched to Moginie James and they managed 3 in the first week, had an offer within 3 weeks. Very good service and very professional. Have to add some more here. As time is progressing with the house sale they touch base at least once a week with any updates or if anything is due to happen, makes one feel a proper valued part of the selling process. Can't recommend them enough!... Read more
Seller
2nd Sep 2017 (7 years ago)

G Dowding

5/5 Stars
Moginie James have managed property for me now for a number of years, during which time I have had a really good service, both for lettings and maintenance. The team are professional and reliable.... Read more
Landlord
18th Aug 2017 (7 years ago)

S Mahoney

5/5 Stars
From the first meeting with Andrew the customer service has been second to none. House went up for sale in the Tuesday and was sold by Friday. Karen and the team worked hard to get me the asking price and even got me more. Can't recommend these guys enough. Thank you ????????... Read more
Seller
15th Aug 2017 (7 years ago)

Scott

5/5 Stars
Great Service from start to finish... Read more
8th Aug 2017 (7 years ago)

N Jones

5/5 Stars
Very helpful and professional... Read more
1st Jul 2017 (7 years ago)

S Allabba

1/5 Stars
Very bad esperience we rented house and after 6 months was mould every where and when we left the house the didn t give back our bond for the mould... Read more
Tenant
16th Jan 2017 (8 years ago)
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