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© GetAgent Limited 2024
  1. Home
  2. Moginie James - Cyncoed
Moginie James - Cyncoed Logo

Moginie James - Cyncoed

Opens Monday at 9:00am
293 Cyncoed Road, Cyncoed, CF23 6PA
In September 2001 business partners Nick James and Peter Moginie founded Moginie James, opening our first branch in Albany Road. The determined duo worked tirelessly long days, seven days a week to make the company a success. Nick even borrowed a car to complete property viewings for the first six months as a way to minimise costs. Within 18 months a second branch was opened, located in Cathays, which was dedicated to the lettings side of the business. By 2007 further branches were opened in Cyncoed and Cardiff Bay, and in 2013 Moginie James was voted ‘Best Small Chain Estate Agents in the UK’ at the esteemed Estate Agent Awards. In 2014 we opened our fifth branch, based in Pontcanna, while in the same year were named ‘Cardiff Estate Agent of the Year’ in the prestigious Cardiff Life Awards. On top of a redevelopment of the brand, which included the creation of our super branches by merging our Cathays branch with our Roath branch and our Cardiff Bay branch with our Pontcanna branch, 2016 also saw departments for Auctions as well as Land and New Homes introduced into the business. All the while, Moginie James ranked in the top 1% of all Estate Agents in the UK based on customer service. 2017 saw the company working tirelessly to introduce new and innovative functionality, of particular mention is our digital booking system, which would allow potential buyers and tenants to book their viewings straight into our diary, at their convenience, 24/7. This innovation was an incredible leap forward, with Moginie James being the only high street agency in Cardiff to offer such a tool which serves to benefit vendors and landlords. Above and beyond this, 2017 saw Moginie James as the most successful independent Estate Agency having sold more properties in the entirety of Cardiff than any other agency in the same category… by a long way. In 2018 we will continue to deliver new and innovative products which will revolutionise the face of estate agency in Cardiff. From the early beginnings of just Nick and Peter, Moginie James now employs 44 passionate, striving and exceptional members of staff.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • naea
  • arla

Moginie James - Cyncoed Reviews (192)

Have you used this agent?
  1. 93% 5/5 Stars
    93%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 5% 1/5 Stars
    5%

B Sevšek

5/5 Stars
The property I rent was acquired by Moginie James last year. While I cannot say that the previous letting agency was bad, but perhaps that they were merely uninterested, the experience with Moginie James has been like night and day. They resolve any issues that they can, rapidly, and have been a pleasure to work with since they took over.... Read more
23rd Jun 2024 (5 weeks ago)

M Boswell

5/5 Stars
Really good experience with Elli at Moginie James, highly responsive to emails and quickly helped secure us a lease.... Read more
20th Jun 2024 (5 weeks ago)

M Wearne

1/5 Stars
After entrusting Moginie James with the management of our property for 7 years, the state in which it was returned to us is nothing short of shocking. Throughout our tenure, we encountered recurring issues with invoicing and maintenance, but nothing prepared us for the devastation we found upon returning to our apartment. In March 2023, we were notified that the floor required maintenance. We paid for partial floor and joist repairs, and Moginie James assured us the work had been completed and the floor was now fit for purpose. However, upon our return, we discovered a gaping hole in the floor and extensive damage to the bathroom floor that requires complete replacement. Despite their claims of managing and maintaining the property, Moginie James failed spectacularly. The checkout report noted minor damage to the flooring, which they dismissively categorized as "Lino damage." When confronted about the severe issues, Moginie James attempted to shift the blame onto the tenant, falsely claiming it was their responsibility to sign off on the work. Their response of "tough luck" demonstrates a complete disregard for their responsibilities as property managers. If you are paid to manage and maintain a property, basic upkeep and oversight are expected—something Moginie James clearly failed to deliver. To add insult to injury, we were paying an additional amount for insurance in case a tenant defaulted on payment, only to find out that such insurance did not exist. Our tenants were also treated poorly—Moginie James lost our keys and did not hand over all the keys that were provided by us. They then had the audacity to try to charge us for their mistake! The condition in which they returned the property to us is appalling and has caused a substantial financial burden. We are currently in the process of collating all necessary information and have commenced legal action against Moginie James for their gross mismanagement and failure to uphold their contractual obligations.... Read more
18th Jun 2024 (6 weeks ago)

W Romi

5/5 Stars
Even though we didn't finalise the property with them, Elli made sure we were taken care of and followed up promptly with our questions. Great service. Thank you.... Read more
14th Jun 2024 (6 weeks ago)

H Reid

5/5 Stars
I have had a great experience working with Elli to find a new home for rent. She's very professional and knowledgeable, as well as making the stressful process of house hunting feel less daunting. The process was smooth from enquiry to viewing to offer, and Elli made it so much easier than I've experienced in the past.... Read more
24th May 2024 (9 weeks ago)

S sulieman

5/5 Stars
I recently had the pleasure of working with Ellie Mai Collins to find my new home, and I cannot thank her enough for her outstanding service. Ellie was incredibly active and cooperative throughout the entire process, always going above and beyond to ensure that my needs were met. From our first call , Ellie demonstrated a deep understanding of the real estate market and was quick to identify properties that matched my criteria. She was always available to answer my questions and provided invaluable insights that helped me make informed decisions. Her dedication and hard work truly made a difference. Ellie's professionalism, coupled with her friendly and approachable demeanor, made the experience enjoyable and stress-free. She kept me updated at every step and was proactive in addressing any concerns that arose. I highly recommend Ellie Mai Collins to anyone looking to buy or sell a property. Her commitment to her clients and her exceptional service set her apart from others in the field. Thank you, Ellie, for your help and support. You made the home-renting process a positive and memorable experience!... Read more
17th May 2024 (10 weeks ago)

A Atef

5/5 Stars
Ellie has been great, approachable and professional! She's been bearing with us through couple of properties till we found the most suitable one for us. She managed to take all our concerns seriously by negotiating the landlord. Also James replied so promptly and agreed for a 2nd review to confirm we are happy. Highly recommended!... Read more
23rd Apr 2024 (14 weeks ago)

A Ban

5/5 Stars
My house is managed by Moginie James, and I can't thank enough the Lettings team: James, Elli Mai, Karolina and Natalie for the fantastic work they've done, especially on a project that was complicated at the start. Elli Mai and James have gone above and beyond to make the process very smooth with an easy and fluid communication. They are very helpful, professional, transparent and keep me constantly updated. It is a very positive experience to work with such great people. Thank you very much!... Read more
13th Apr 2024 (15 weeks ago)

M Skye

5/5 Stars
Elli has been a fantastic help. She arranged a viewing with us to fit in with what worked for us. She answers all of your questions and if she is not sure, she will find the information out for you. Would highly recommend Elli.... Read more
21st Feb 2024 (22 weeks ago)

G Skye

5/5 Stars
Elli was amazing. She explained everything to us, answered questions that we asked. Nothing was too much trouble. The landlord was on holiday but she kept us informed of what was happening while we waited. Would certainly recommend Elli... Read more
21st Feb 2024 (22 weeks ago)

Dooake

5/5 Stars
Very swift and professional!!... Read more
1st Feb 2024 (25 weeks ago)

K IQA

5/5 Stars
Aaron came out for a Valuation of our property. What a genuinely lovely guy with an excellent professional manner. I can highly recommend.... Read more
29th Jan 2024 (5 mo. ago)

M Sima

5/5 Stars
Elli Collins is brilliant! She got our offer accepted very quick! Constantly keeping us updated throughout the whole process and answered all of our questions! Made the whole process a lot easier! Thank you, Elli!... Read more
29th Jan 2024 (5 mo. ago)

V Wijesuriya

5/5 Stars
Eli was super helpful and friendly! Step by step walk through of the process, very consise and helped with the whole process. Quick to respond and very professional.... Read more
9th Jan 2024 (6 mo. ago)

A Ciriello

5/5 Stars
Elli Mae was amazing throughout the letting of my property.... Read more
21st Nov 2023 (8 mo. ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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