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- Amax Estates & Property Services
Amax Estates & Property Services
Opens tomorrow at 9:00am
169 Parrock Street, DA12 1ER
Amax Estates & Property Services hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Amax Estates & Property Services does have 60 reviews, with an average score of 3.6/5 If you're looking to sell in Gravesend, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Your Move - Gravesend and Waterman House Estates. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 10:00am - 2:00pm
- Sunday Closed
View all details
Amax Estates & Property Services Reviews (60)
Have you used this agent?
62%
3%
0%
2%
33%
All (60)
Seller (2)
Buyer (0)
Landlord (12)
Tenant (13)
General (33)
A Smith
I decided to return to self-management after experiencing significant frustration with the service provided by this company. Despite multiple attempts to communicate, I waited over three weeks for the rent payment to be processed, and my emails went unanswered. The lack of professionalism and accountability was evident throughout the entire experience. Even years later, they have failed to offer any form of apology or acknowledgment for their shortcomings. This level of service was not only disappointing but also entirely unacceptable.
Landlord
6th Jan 2025 (16 days ago)
M Flockton
As a director of Oxley Gardens, we have had many Block management companies which have not been very successful and been very poor managers and caused many problems where they have not dealt with their duties
but Amax within a few months of taking over has addressed so many problems Justin has gone beyond expectations as a block manager and I’ve been extremely happy with the whole service I would highly recommend them
Maggie Flockton
11th Dec 2024 (6 weeks ago)
P Moon
Friendly company with good communication
11th Oct 2024 (15 weeks ago)
J Hart
Utterly rubbish
20th Sep 2024 (18 weeks ago)
D Edge
Excellent service!
11th Sep 2024 (19 weeks ago)
L Carman
I would definitely recommend Amax Estates.
Found them to be one of the best in Lettings. Everything is dealt with in a timely manner. Caroline is professional and friendly.
Landlord
5th Sep 2024 (20 weeks ago)
S Foster
I've had a great experience with Amax estates. Caroline always responds quickly and goes above and beyond. 10/10 service
4th Sep 2024 (20 weeks ago)
C Thompson
Good communication and excellent service delivery. Caroline is always willing to go over and beyond for her clients. I can definitely recommend them as managing agents for your property.
Landlord
4th Sep 2024 (20 weeks ago)
P Crew
I’d like to say Amax estates especially “Justin” went out of his way to help my move with documentation and phone calls galore. He’s worth 10 stars all the best.
Paul
Tenant
3rd Sep 2024 (20 weeks ago)
E Carman
By far the worst company I’ve ever had the misfortune to deal with. 0??
Have a look at their other
reviews.
DON’T USE AMAX YOU’LL REGRET IT !!
17th Jul 2024 (6 mo. ago)
F Alexandra
Unprofessional, rude, ignorant, if you are a tenant they treat you very poorly, even tho you pay your rent on time and you’ve done a lot of repairs on your own, they still don’t care. The house that I’m renting was very poorly/lazy renovated (because it’s a rental and no one cares), therefore a lot of issues are coming along.
And those issues are not resolved and if are resolved, they will say that it’s my fault, when the house has plumbing problems, ventilation issues, electrical issues…how is that my fault?!
I have a drainage problem atm because of their poor quality plumbing and I can’t use my sink nor my washing machine, the way they handled this, was blaming me for it and shouting at me followed up by ending my call because she can’t stand me.
Great customer service.
Tenant
26th Jan 2024 (11 mo. ago)
P Hollands
I have been a client of Amax Estates for the past 10 years and and really pleased with the service they have provided me over the years. The team at Amax are really nice and friendly and will bend over backward to help. All the tenants they have found me have been superb and my rent is always on time. I could not praise there service enough. Keep up the good work Amax
Landlord
1st Aug 2023 (1 year ago)
S Philpott
The staff are very knowledgeable and helpful. They really know their stuff.
8th Jul 2023 (1 year ago)
A Oyede
Poor service all the time. It takes them more than 2 years to respond to requests and when they do it is with a slopy shoulder. They only think about charging more money, but no work is done. How they still carry on unethically is a mystery.
Landlord
1st Jun 2023 (1 year ago)
Anonymous Landlord
This company were more than helpful when I was in the process of renting out a property in the local area. They pulled all the stops out to make sure a suitable tenant was found very quickly. Extremely happy with the after service provided and the efficiency of the staff.
Landlord
28th Feb 2023 (1 year ago)
H Meakin
Very professional company. They are always ready to help with repairs/maintenance issues without delay. All staff are courteous and polite. Would highly recommend.
28th Feb 2023 (1 year ago)
J L
If I could give a 0 I would but I can’t sadly, the workman kicked my cat across room sadly I had to get her out down because she was to heavy… my kids are crying now.
I’ve attached a picture of my cat hope they are happy
Look at their eyes look what they did to my beautiful girl
20th Oct 2022 (2 years ago)
R Kenny
I'd never use these again. They way they treat me, the two workmen they had working for them where so unprofessional, looking through my belongings and sniffing my underwear. The people in the agents where shouting the odds at me on the phone. Told me things where going to get done but they didn't, very unprofessional!
16th Oct 2022 (2 years ago)
K Smith
Watch out they do anything try take your deposit when you leave this company
Tenant
16th Oct 2022 (2 years ago)
K mess
I was with them for 19 months (worse 19 months of my life ) in that time there was floods front doors stuck couldn't get in or out phone amax tell them and they forgot about me my brother come help me out the property (this happened more than once) a fire where old fashion smoke alarms when up its contented to mains (from the leaks they didn't fix) I could carry on with what was wrong like mice,slugs and rats
There staff have no training dealing with people with mental health got noone where with this company fixing things in the end I call the house office in gravesend Council to look at the property(it was making my mental health really bad )im glad to be away from this company and its staff I wouldn't trust this company with a box let alone a building -----00??
Tenant
16th Oct 2022 (2 years ago)
S Kenny.91
I wouldn't even give them one star, lucky for them i had to. Very unprofessional from top to bottom. They are disrespectful with people with mental and physical issues. They don't fix what's broken, they don't care about the wellbeing of thier tenants.
Tenant
11th Oct 2022 (2 years ago)
M sleep
Haven’t actually been able to find out the quality of this company as their communication is appalling. Have tried to get in contact about the training services offered for several of my staff, for nearly two months now i have tried several emails, phone calls, even Facebook messages, and not even the courtesy of replying to me. Absolutely terrible service
9th Jun 2022 (2 years ago)
G Lawal
I wish I could give more than 5 stars with the touch of professionalism I experienced with Amax.
2nd Apr 2022 (2 years ago)
R Burniston
The service is really professional I think since they have new staff and new management in they have improved a lot! Would definitely recommend this service very helpfully and friendly!
16th Jul 2021 (3 years ago)
TheToryLeader
Appalling service - if I could give 0 stars I would. Staff are rude, aggressive and outright lie. Found myself in the ridiculous position of having to threaten to sue them after things they had said about me. Eventually at the eleventh hour an apology finally came. Laura was awful, a law unto herself, unhelpful, rude and couldn’t provide basic information. The manager Maxine was never available and even had staff lie about her presence in the office! Avoid like the plague, worst customer service I have EVER received. Such a shame as we had a lovely flat and brilliant landlord. Will never deal with them again!
Tenant
27th Apr 2021 (3 years ago)
I FEKE
DO NOT DEAL WITH AMEX!!! This agency organised the parking in an estate where I was resident and after I lost my parking permit I asked them for an other one and they refused to give me one and started to accuse me that I own an other car on that estate and even after I proven that I don't have the other car and had to go to the police to clarify it and handed in the case reference number they still haven't replaced my permit and given 15 parking charges and failed to provide me evidence about where the accusation came from. Of course they say they do not organise the parking but why I needed to go to pick up my parking permit from Amex at the first place then. In there first reply they said I was spying through my neighbours windows with my drone????????????? They kept semding me back and forth with Waterman house who's taken £900 off my depozit for holes on the walls when I even painted the rooms for them and after we moved out they did a false inventory check that I will challenge as the lockdown has lifted and everything is open.???????? Come on Amex if you want to publicly embarrass me and force me to take my review off you need to come up with something better then false accusations because that's all you got and I never even rented from you where is your information coming from. Unprofessionals and incompetent to run an agency. Do not forget GDPR is existing. I got all the emails as evidence.
Tenant
8th Apr 2021 (3 years ago)
I Wake
Excellent block management service. Laura responded to an emergency blocked drain issue very swiftly.
4th Nov 2020 (4 years ago)
J Levitt
Just want to say Laura and the team have been so helpful dealing with the difficulties selling my flat, you've always been lovely to deal with and kept our estate at Shirley Heights looking clean, tidy and well maintained.
Seller
3rd Aug 2020 (4 years ago)
M sue
I have to say they are really good and efficient in dealing with problems and even just queries, i feel safe living here with their help :)
Thank You
Tenant
15th Jul 2020 (4 years ago)
G Rumley
I just needed to say that Laura and the team are just so efficient and i have been so impressed since they started the management of our apartment blocks. Thank you
7th Jul 2020 (4 years ago)
L Docs
I would highly recommend Amax Estates and the team. From the word go I was called back straight away and guided through all I needed to know. They are completely open and transparent and don't have 'hidden extra costs' which I have encountered in the past with other agents. Good service, excellent value for money and extremely professional. Michael Johnson
5th Jun 2020 (4 years ago)
J Whyatt
Always very responsive and helpful
5th May 2020 (4 years ago)
J Whatt
Always react quickly and very helpful and professional!
5th May 2020 (4 years ago)
J Webster
The team have help us get our estate back on track, they deal with any issues very promptly and are always friendly and helpful. Thanks for all you’ve done, James
29th Apr 2020 (4 years ago)
J Kavan
Continuously keep things to a good standard and always take the stress out of being a voluntary director. Thanks Laura, Lauren and Sarita, keep up the good work!
28th Apr 2020 (4 years ago)
C Gatehead
No staff turnover and they do what they say they will do! After years with a large corporate where the property manager changed every six months and nothing ever got done we are now so much happier to be with Amax. They have helped us get our estate up to scratch and the service charge arrears down by a considerable amount. Thank you for all you've done!
Landlord
14th Apr 2020 (4 years ago)
A Clarke
Highly recommended, always deal with anything reported promptly.
17th Mar 2020 (4 years ago)
C White
Really helpful block management team, I dealt with firstport before who were awful, Amax actually go out of their way to help!
10th Mar 2020 (4 years ago)
K Quick
Awful company incompetent and unprofessional don't waste your time or money
31st Jan 2020 (4 years ago)
J Smith
Lovely helpful team, well maintained property, highly recommended!
23rd Nov 2018 (6 years ago)
P S
Friendly and responsive staff. I would recommend them.
23rd Nov 2018 (6 years ago)
S Johnson
Been with Amax Estates for a few years now I have been very pleased with what they’ve
Done to our flats to improve them
So much better than our previous management company, the gardens are looking great and well looked after , the cleaning is always done and everything that we’ve wanted done to improve our flats and building , Laura has sorted it out for us .
We’ve just had all new gas boxes fitted to the building for each of our flats
Must say looks so much better
Laura is an asset to Amax Estates ???? and I’m very pleased what this management company has done
For us and improved our building with new double glazed front door and new double glazed windows
It has increased the value of our property
I would highly recommend this company ????????
20th Nov 2018 (6 years ago)
N smith
Just moved in my rental property thank you so much for all your help.
Tenant
14th Nov 2018 (6 years ago)
E sure
I have been a Landlord with Amax for 5 years now. When i first moved my property's to Amax it was on a let only basis after a year of there services i asked them to take over the management. this a been the best decision I have made. All the staff are friendly and will go above and beyond to help you. thank you Amax for looking after me and my properties.
Landlord
14th Nov 2018 (6 years ago)
E Barker
I really liked how the block management team explained leasehold and service charge in such a simple way, not patronising and unapproachable like most managing agents, down to earth helpful team :)
12th Sep 2018 (6 years ago)
K Edwards
Highly recommended and you speak to the same person who actually understands your building.
7th Sep 2018 (6 years ago)
N Petherbridge
I have been renting for 10 years before buying and this is the worst company I have ever been with. quarterly checks not done, the promised process at check out was not done . Be careful when you check out they try and keep your deposit money and then add additional renr monies after you've moved out.staff are incompetent and rude. I would really recommend you try somewhere else .
Tenant
3rd Sep 2018 (6 years ago)
S Good
Friendly helpful team who responded immediately to solve our roof leak
28th Aug 2018 (6 years ago)
C smith
Wish i could put no stars. Staff are vile and rude. Definitely leaving after the tenancy is up. Act all nice to get you in and then are patronizing and blunt after youve moved in.
Tenant
3rd Aug 2018 (6 years ago)
A Kranz
Today We drove 1,5h (also had to get half a day off work) to get to a property we had scheduled a viewing for. After waiting for a while we called them just to get told the property had gone already. Asked them if they could show us a different property instead and got told no one was there that could show us the property. Not happy at all.
2nd Jul 2018 (6 years ago)
V Rose
I’m currently selling my apartment, I was very impressed on how quickly Lauren Harrison and the team got the management pack sent to my solicitor. A big help in meeting the time line we are working towards.
Seller
28th Mar 2018 (6 years ago)
L Ludlow
Do not waste your hard earned cash, completely dishonest.
18th Apr 2017 (7 years ago)
L Rowe
Bad communication, had a major problem with our property but they were unsure on how to resolve this problem between landlord and tenant.
What do landlords pay the monthly charges for EXPERIENCE AND KNOWLEDGE
Landlord
9th Feb 2017 (7 years ago)
S Pomar
They do not care about the tenants at all. I have been informing them over a month that i have water coming from the flat upstairs and there is mould growing from it. And i have no hot water yet i am still waiting for someone to comeand fix it. Just ridiculous.
Tenant
19th Dec 2016 (8 years ago)
O Khan
Arim and Chris at Amax have been excellent at supporting me through all the stages of my property business. They have a very professional approach and they are always there when needed. Would I use them again? Definitely yes.
7th Sep 2015 (9 years ago)
M pickard
Not usually one to write reviews, usually when I'm unhappy with the service that I've received.
On this occasion I thought I would due to 100% satisfaction for Amax's outstanding service and professionalism.
I am a landlord, and was looking for a good reliable tenant, thought about advertising myself, but decided to try Amax Lettings for extra safety and security, as they were previously acting as my Management Company.
I was put onto 'Arim', who met me at the property, and advised me what rent to charge, then went away confident that she could find me a suitable tenant.
Within the first 2 weeks, she had found 4 or 5. I explained to her exactly what I wanted, then relied on her judgement to find the ideal tenant in which I feel she did.
She kept in close contact with me at all times and didn't just advise me of the first one that came along, but put a lot of work into it.
So, 'Thank you' Arim, and 'Thank you' Amax!
Landlord
5th Sep 2015 (9 years ago)
L Bgn
Seriously avoid these estate agents like the plague. Good luck on getting your deposit back from them !!!
Tenant
18th Aug 2015 (9 years ago)
J Clark
I am a landlord of a flat on a large estate locally, Amax Estates Manages my block and also Manages my flat. I cannot praise them more highly for the service they have provided and would highly recommend them to anyone any other landlord. Thank you Amax - Carry on the good work
Landlord
13th Aug 2014 (10 years ago)
Z Cairns
Great service from the team at Amax Estates. I have a portfolio of properties and Amax assisted on renting out a property of mine.
Great advice, expertise and personable service. Highly recommended.
Landlord
6th Nov 2013 (11 years ago)
R naylor
The staff are really friendly and really care! Brilliant service would highly recommend!. Thank you!
2nd Aug 2013 (11 years ago)
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