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  1. Home
  2. Your Move - Gravesend
Your Move - Gravesend Logo

Your Move - Gravesend

Closes at 6:00pm
178-182 Parrock Street, DA12 1ES
Your Move Gravesend are an estate agent in Gravesend. They mainly list properties in DA11, DA12 and ME3. Over the last 6 months, they've listed 37 properties, with 6 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Your Move - Gravesend Reviews (47)

Have you used this agent?
  1. 79% 5/5 Stars
    79%
  2. 4% 4/5 Stars
    4%
  3. 2% 3/5 Stars
    2%
  4. 2% 2/5 Stars
    2%
  5. 13% 1/5 Stars
    13%
All (47)
Seller (8)
Buyer (4)
Landlord (6)
Tenant (9)
General (20)

S Little

5/5 Stars
Very good and friendly communication. I dealt with Ciara and she was lovely. Professional, friendly and informative.... Read more
6th Jan 2022 (3 years ago)

H Parlett

5/5 Stars
We are currently looking for a property to move to. I contacted Your Move Gravesend when I saw a property we wanted to view. We had an immediate response and Ciara called back to booked us in quickly. Ciara was really lovely during the viewing, very knowledge and able to answer all our questions. We couldn’t recommend her or Your Move Gravesend more highly!... Read more
6th Jan 2022 (3 years ago)

J Brackell

5/5 Stars
Great and attentive service. Lovely estate agents and very personable during our flat viewing (special thanks to Ciara!)... Read more
6th Jan 2022 (3 years ago)

D Nicolson

3/5 Stars
Bent over backwards when we were moving into one of their properties. Was a great service. Less helpful/organised when moving out, promised a check out report, which never arrived and delayed the return of our deposit... Read more
Tenant
2nd Nov 2021 (3 years ago)

D Shone

5/5 Stars
Can not thank Wendy and the team at Your Move enough. Very professional service. Quick and friendly. The move in gift box was a real special treat. Thankyou guys.... Read more
10th Oct 2021 (3 years ago)

B Townshend

5/5 Stars
Recently moved into our first home with Your Move and couldn't be happier with how everything went - the team are a lovely bunch of kind, patient and helpful people who kept us up to date on the process of our move from start to finish, they were always happy to answer our many questions and were super informative and always put us at ease. Really couldn't recommend them enough! :)... Read more
Buyer
9th Oct 2021 (3 years ago)

R Watts

5/5 Stars
Ciara and the team were superstars in helping us arrange a lease agreement that had numerous challenges. The team was very good at communicating the status of the agreement and did everything they could to get any queries from our side resolved. Great service. Thank you... Read more
Landlord
14th Jul 2021 (3 years ago)

L mahony

5/5 Stars
The Sales team have been very supportive and adaptive to our needs throughout the sale of our house. Always at the end of the phone and willing to help go the extra mile. Highly recommend. Many thanks to Darren, Miroslav and the team. Jean and Lee.... Read more
Seller
8th Jul 2021 (3 years ago)

A morais

5/5 Stars
Everyone at YourMove were super helpful and friendly helping me find a flat and kept me up to date and helped me through the whole process to rent a flat. I was in a tight time schedule and they were extremely helpful and worked around my time frame.... Read more
Tenant
7th Jul 2021 (3 years ago)

C Taylor

5/5 Stars
Amazing team, really helped us to move into our perfect property. Every step from our original enquiry through to move in has been excellent. Thank you Your Move Gravesend ????... Read more
7th Jul 2021 (3 years ago)

Kristina

5/5 Stars
It's greatest agency I ever had. Always happy to help people and solve all problems. Wendy is so kind and helpful amazing lady. Thank you so much ???? and all team thank you so much for your kindness ??... Read more
16th Jun 2021 (3 years ago)

Ryan

5/5 Stars
Big thank you to the Gravesend Lettings team. They found me my perfect home in less than a week and moved me within 2 days of me seeing it knowing I had to move quickly. I have to say, Ciara was so friendly and helpful keeping me updated. It was a smooth, quick process and I even got a hamper and card when I collected my keys. I then received an email from Ciara to ask how I was settling in which I thought was above and beyond. The whole team are professional and hard working.I wouldn’t go to any other agent now and can’t recommend them enough.... Read more
Tenant
16th Jun 2021 (3 years ago)

S Khan

1/5 Stars
Today I am very disappointed by them. I seen their advert on zoopla for two bedroom house to rent, it was open for everyone to apply. I virtually viewed the property and I liked it. I asked the agent Ciara what's the next step moving forward, she sent me some form to sign and I did sign in hour and returned to her, i told her I would like to pay the deposit and secure the property. She said no there is other viewings at 5pm she wants to show to them as well. I was paying the deposit in the morning and the viewings were at 5pm. The lady said she will let me know the next morning.. The next morning I called to pay the deposit and secure the property lady said landlord is making decisions. So basically no deposit was taken from me and landlord accepted the offer with the guy who wants to live in 2 bed house with no kids. I felt there is sth wrong with this company that they didn't even process my application at all. Please don't waste your time on this company they clearly making decisions on the name titles. Sad experience with them.. They are not helpful at all.. I didn't get most needed help..... Read more
15th Jun 2021 (3 years ago)

N Mitchell

5/5 Stars
We have recently just completed on our house sale and from the very start to completion, ‘Your Move Gravesend’ have been excellent. We had a great experience with them and would highly recommended anyone to use them if you want a professional, friendly and dedicated team. Both Jamie and Miroslav, who we had the most contact with, were absolutely fantastic. At some points I was speaking with them most days, and there was no question to small to ask them. They always answer the phone and respond to emails quickly. They completely reassured both myself and my partner throughout the whole process and work extremely hard. Thank you so much, ‘Your Move Gravesend’ for all your help and support throughout the whole process. We wouldn’t hesitate to use you again or recommend you to anyone else.... Read more
Seller
26th Apr 2021 (3 years ago)

J Lewis

1/5 Stars
Let property used tenant find service tenant found quite quickly. New tenant paid first month's rent and deposit using e banking. Still waiting for these to be paid into our bank account by your move. Very very slow.... Read more
Landlord
8th Mar 2021 (3 years ago)

R Paulson

1/5 Stars
I would never recommend buying or selling with this agent. We bought a house from Your Move and they very nearly lost their sellers the house. We considered 3 houses that were for sale with them but after that we discounted any that were up with them. The sale was oversold. It was such an over exaggerated sale. We offered on the house and the offer wasn't given to the owners... twice. This lost us the first sale of our house. Calls and emails not responded to, a complaint was just about dealt with. Whilst under offer we've had NO COMMUNICATION. In comparison, my buyers have been kept informed of every stage of the sale. Thank goodness the owners and I swapped numbers! I'm glad it's over. I'll never consider Your Move for a purchase or sale, nor will I recommend to anyone!... Read more
Seller
18th Feb 2021 (3 years ago)

W Belford

5/5 Stars
Honestly can't praise the staff at your move enough! They made everything so easy and simple, all were super lovely and quick to respond to any enquiries, and overall just made the whole moving process really easy! Definitely recommend... Read more
18th Feb 2021 (3 years ago)

S Rufai

5/5 Stars
Well where can i start from, Ciara, Libby and Gravesend teams really did a Fantastic job and good customer service focus from the beginning till the day i collected the house key. They handle all my inquiry in a Professional way. The level of customer skills i received from both party are well oriented and very very quality Really love the Service Job well done Your Move Gravesned and teams Thanks... Read more
Buyer
6th Feb 2021 (4 years ago)

T Ololade

5/5 Stars
Admirable people skills from Jamie-Lee with excellent hospitality from Miroslav both whom I strongly believe deserves to be appreciated i.e a raise. And of course the branch manager Darren, great professionalism. Highly recommend this team in Gravesend- simply unmatched.... Read more
9th Dec 2020 (4 years ago)

T Shaikh

5/5 Stars
What an excellent service. Recently rented flat from Your move where staff were very professional especially Wendy, Libby, Ciara ( Thank you ladies for your best work and help me move into : BALTIC WHARF ) They made it so easy from day one of viewing to moving in 5 days everything was done so smoothly without any hassle. I give there service to 5* with 100% customer satisfaction guarantee. If you want smooth and hassle free service with excellent communication from team of professional staff should contact your Move In gravesend ,Speak to these ladies above who will put you on back seat and they will do the rest for you to move into new home. Very satisfied customer Mahmad T shaikh... Read more
Tenant
7th Dec 2020 (4 years ago)

D Moroney

5/5 Stars
I have recently rented a property through Your Move. The entire team were incredibly friendly and helpful throughout the process. Document submittal is all online through a really easy process. I would highly recommend Your Move to anyone.... Read more
Tenant
5th Dec 2020 (4 years ago)

M Dyk

4/5 Stars
YourMove are friendly and helpful every moment of the day. They are always available to help and give advice, making the experience very personal.... Read more
2nd Nov 2020 (4 years ago)

C Hawkes

5/5 Stars
You move went above and beyond for me and my family ,especially Ciara and Libby ,they dealt with everything efficiently ,plus helping me with basics like emails etc ,I Realy recommend your move ????... Read more
29th Oct 2020 (4 years ago)

L adesina

5/5 Stars
Your move Gravesend were amazing as first time users of the company, I couldn’t be happier with the service my partner and I received they were kind, helpful & made the whole process easy for us would definitely recommend their services and use them again.... Read more
6th Oct 2020 (4 years ago)

J Lalli

5/5 Stars
We had dealings with Wendy, Kaira, Libby and Martin. Great friendly service. We had a bit of issue, matter was handled efficiently and professionally to my satisfaction l. We would most definitely recommend Your Move Gravesend. Thank you... Read more
28th Sep 2020 (4 years ago)

A Thind

5/5 Stars
Joe and Jamie have been absolute professionals right from the very start of my house sale process. Joe has been very accessible, always up-front and just a real pleasure to work with. Couldn't have asked for any more from this great team. A very happy customer. Thank you.... Read more
Seller
5th Aug 2020 (4 years ago)

M ashwell

5/5 Stars
great service from the team Special thanks to Joe that helped us clear the garden on his day off so that we could get the exchange agreed with buyer . very much appreciated Jamie for taking the time to go round with the buyer when needed thank you all for your help and support... Read more
Seller
16th Jul 2020 (4 years ago)

D Tyler

5/5 Stars
Whoever gave these lovely ladies one star clearly haven't a clue - I'd give 6 if I could. I couldn't have asked for a more personable, friendly and professional experience. Thank you Ciara, Libby and Wendy. I'll be back (not sure what for, i have a new home and a welcome card, but I will be back).... Read more
Buyer
11th Jul 2020 (4 years ago)

T Partridge

5/5 Stars
I wouldn't hesitate to recommend Your Move,I have just been told that I have been accepted to rent a property from them, they have been so helpful and nothing was to much trouble for them,bearing in mind at this surreal time we are in.I would particularly like to thank Wendy at the gravesend branch and not forgetting Amiee and Venita at the Longfield office.A big thanks to them all for their help. Many thanks Tina.... Read more
Tenant
5th Apr 2020 (4 years ago)

S MacDowall

5/5 Stars
Great, easy people to work with. If you ask them for a phone call, they call you. If you ask them to do something for you, they do it. I'd happily use them again.... Read more
20th Mar 2020 (4 years ago)

L chick

5/5 Stars
At a very difficult time for us we found the whole team on the letting side of Your Move Gravesend superb. Quick to help us resolve our problems, always ready to answer questions and supported us all the way through the process. Cant recommend them highly enough- thank you !... Read more
Landlord
2nd Mar 2020 (4 years ago)

K M

5/5 Stars
Amazing team at the Gravesend branch. Special thank you to Wendy! She is so patient and helpful whenever I have had queries. Thank you x... Read more
10th Feb 2020 (5 years ago)

T Awodeyi

5/5 Stars
Wonderful team. I had a great experience. I am using this opportunity to say a big thank you to Ciara and Wendy they are the best I appreciate your support and assistance. I will recommend Your Move Estate Agent Gravesend.... Read more
3rd Feb 2020 (5 years ago)

A Mendes

5/5 Stars
I recently rented a flat from YourMove and I have received a good support specially from Ms Ciara which had patience and worked hard to make it happen.... Read more
Tenant
17th Dec 2019 (5 years ago)

D Hayes

5/5 Stars
Brilliant team! After having a very bad experience with one of the "market leaders" who promised everything and left me constantly chasing them it was such a relief to deal with people that actually do what they say! weekly updates throughout the sale but there for advise when i needed them and chased the sale all the way through, couldn't ask for more!!!! definitely recommend... Read more
Seller
5th Dec 2019 (5 years ago)

E Dubois

5/5 Stars
Just the best in town. Thank you so much to the team for your time, professionalism and kindness. We would highly recommend your-move-Gravesend.... Read more
24th Oct 2019 (5 years ago)

S santos

5/5 Stars
We have been with Your Move at the Gravesend branch for 10 years now. They have been providing us a first class service for the whole time. We are unfortunately moving out of the area but we still procured their support and the response was magnificent. Wendy at Gravesend is amazing and we are very grateful for the time and effort she has put into making this transition as smooth as possible. We are now with the Dartford branch and so far the service is equally good. We are hoping our experience will remain unchanged as we are still with Your Move! Thank you all at the Gravesend branch and Hello Dartford branch!... Read more
Landlord
18th Oct 2019 (5 years ago)

D Osborne

5/5 Stars
This is the first time i have dealt with your move gravesend and all i can say is wow !!! you really are " Simply the best " from start to finish i was treated with dignity respect and the professionalism was second to none. They are all top of there game , ...i never met any of the maintenance team above the office but there not forgotten they played a huge part in minor faults in my new home, and i recieved 1st class service ,but the front of house team were amazing ...truly amazing, " thankyou all " especially Simon, " ciara " wendy, sunny, debbie , joe and the lads whom are just ... always grafting away heads down. ...take my advice if you want 1st class service look no further ...buying ,selling or renting..your move will deliver on everything they promise ... seriously thankyou for my amazing home and making my dream come true Mr Darren v Osborne... Read more
14th Oct 2019 (5 years ago)

S Dyer

1/5 Stars
AVOID !!! They sit in your house telling you how professional they are. Then you list with them and you never hear from them again!!! Joe is nothing but a liar.... Read more
Seller
23rd Aug 2019 (5 years ago)

J Ab

5/5 Stars
I wish we found through your move. They were the best agent we used but unfortunately couldn’t find anything, I also took James’s advice and saw the mortgage advisor mick who was very helpful and managed to beat Lloyd’s rate who we have used for years. 5*... Read more
28th May 2019 (5 years ago)

D Procter

5/5 Stars
I'd highly recommend Wendy and the team, all of them are incredibly helpful and have a great knowledge for a quick and smooth let!... Read more
Landlord
21st May 2019 (5 years ago)

A Shubert

1/5 Stars
Completely unacceptable communication post tenancy in regards to deposit. Staff is overloaded.... Read more
Tenant
14th Mar 2019 (5 years ago)

M mcdougall

5/5 Stars
5 stars is just not enough for the exceptional service you receive from Wendy, Ashley and the team at Your Move Gravesend. I have been with the Gravesend office for the past 15 years and the service has been outstanding. They will always get a perfect 10 from me. Wendy has been my personal contact for the past 15 years and I have nothing but praise for her professionalism, attention to detail and going the extra mile in always finding me the right tenant. Wendy and her team take the time to get to know you, your property and always deliver. I now have my property fully managed by the Gravesend office and only wish I did it years ago. They take away all the pressures of managing a property yourself and I highly recommend anyone looking to rent out their home to go down the route of fully managed. For the slight extra in cost it is well worth it. You are kept informed of any problems should they arise and they also have a trustworthy list of suppliers who are very reasonably priced should any maintenance work be required. Thank you Your Move Gravesend for all your hard work and especially to Wendy who is "Simply The Best"... Read more
Landlord
7th May 2018 (6 years ago)

L Lewis

2/5 Stars
At the start, staff at this branch were very polite and helpful, i thought this was a good sign of things to come. However, once the buyer was found, there was a significant lack of communication and service. We were told our buyer was ready. We then had to put pressure on our purchase to ensure we got the sale going. It caused a huge amount of stress as the branch were calling to advise our buyers were chasing. Understandably we were concerned that they may pull out. So when we got the go ahead on our purchase and tried to exchange we found out the buyers were not ready. They had not supplied certain paperwork the bank required. Our buyers (first timers) had used the inbranch mortgage broker AND their solicitors. So the blame was placed on the buyers, when actually it should of been the broker or solicitor to ensure all was ready. Poor show to blame our buyers. Come completion day, we had delays and I phoned the branch to see what was going on. I spoke to the manager. She was very rude and told us to do our own chasing. So for around 4K we had to: - Show people round the house ourselves - including the people who eventually bought, - Received no customer support weeks after the buyer was found, - Had to do our own chasing up of the sale!!! Lastly, they released the keys to our house 2 hours BEFORE our solicitor had received funds. I wouldn’t recommend based on our experience. It’s a shame as it all started so well.... Read more
Seller
17th Mar 2018 (6 years ago)

V Todorova

1/5 Stars
I gave one star only because there is no option for zero or even minus. By far this is one of the worst companies to deal with. I have placed an offer in September on chain free property and only just completed few days ago. I did not have a good feeling from day one when went to their office to provide copy of my passport for money laundering. There was a man who came to me and said “Hi, well done on securing the property I will introduce you to our broker to qualify you . They wanted to “qualify me” despite the fact that they have seen my AIP and proof of funds already. It transpired with the time that was the office manager Adrian. What a way to greet your customer?... The mortgage broker did not give me much confidence with his knowledge and said he needs few days before giving me “best rates”. Few days later, he called and little do you know gave me some rates , but certainly not the best. When I mentioned to the mortgage brokers what rates I am given already he said he can match those. Needless to say I thanked him for his time and continued dealing with other broker who gave me the best rates. Yourmove – Gravesend never bothered to chase up , the sale with me and very likely the Vendor. The only time we spoke after the sale was agreed was when I asked to see the property again because the tenant supposed to move out. That is in October, and on the day off appointment they forgot about me that I am waiting at the property. I had to call them to ask if someone is coming over or not. The lady Nicola ,was profoundly apologetic as her colleague fell ill unexpectedly so she had to fill in. A call wouldn't go a miss so I don’t hover around for 30 min, again I had to call to see what is happening why is no one coming. The property had tenants at the time when we viewed the property . The property was managed by Your move and when asked for the copy of gas certificate, they said they don't have it. The manager Adrian, decided to "reason with me", whilst talking to me in patronising manner by telling me that we are buying vacant property hence we don't need to see the Gas Safety. I re-iterated to Adrian that we need to see the old Gas Safety which their landlord should have , throughout the tenancy. It transpired that they can't show me one. On their check out report was showing that the CO2 alarm is not working , when questioned that again I was told that I am not buying with tenants , therefore I have no right to ask this question. After nearly 6 months of purchase , very rear contact with the company , initiated always by myself never by them they did have the cheek to ask me for my business. To top it up on the day of completion they did not have full set of keys , no fobs for the property . I understand it should be their Vendor responsibility, but how did they manage the property and moved in the tenant without full set of keys? Only using the code to the block. Very difficult for me to believe in that. Clearly I will never ever do business with them again and would advice you to stay away from this company too. I could write and write and tell you more about it … Still I hope you all got the idea by now. P.S for the Vendor’s and the Landlords , the team did not sale the property . The property sold itself . For me was all about the figures, hence why I stayed around for 6 months . If it was for the service of Yourmove I would have given up on the 1st week .... Read more
Buyer
10th Feb 2018 (7 years ago)

R Berry

4/5 Stars
Rented a property with Your Move Gravesend. Very helpful staff.... Read more
Tenant
11th Dec 2016 (8 years ago)

A Chowdhry

5/5 Stars
Professional staff... Read more
22nd Apr 2016 (8 years ago)
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