Archstone Group hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Archstone Group does have 15 reviews, with an average score of 3.7/5 If you're looking to sell in Kilburn, you may want to choose an agent with more experience. Covering this area are other estate agents, such as AA Property Services UK Ltd and Robert Anthony Property. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
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Archstone Group Reviews (15)
Have you used this agent?
47%
27%
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27%
J Artur
I’ve had a very well experience with archstone; have managed 4 of my properties over the last 3 years. Much appreciated. Some delay in communication; however overall all queries raised are dealt with.... Read more
24th Jun 2021 (3 years ago)
S Kumar
I rented my property in March with ASR.
Tenants left in May without paying rent and ASR has been less than useful.
It’s been over a month and no details of tenants have been shared to proceed with next step.
They are doing everything to protect the tenants who have breach the contract and blaming it on their Admin team for delay.
The insurance they are selling is fake and miss-sold and never pays despite promising 100% rental guarantee.
They did not return key for a month and I believe they were housing someone else during the time without my knowledge.
For 2 months my property was tenanted they didn’t pay rent on time.
They hardly answer phone whenever I call to chase rent or anything after contract was signed.
I think in the form of Lettings agency they are running a major fraud business.
Do not trust them with your property….. you will see their real face when the tenants move out or when there is unpaid rent..... Read more
2nd Jun 2021 (3 years ago)
C Tulia
Team was much help to find a property which matched our criteria. We dealt with the process of the sale for around 3 months, nevertheless all was dealt with from the team. Thank you again :)... Read more
7th Mar 2021 (3 years ago)
N Boodhram
We would like to highly praise our experience with Francisco - he is by far the best viewing person we have dealt with and credit goes to him for us securing this deal with yourself. He must be a real asset to your team. Please thank him lots from us.... Read more
7th Mar 2021 (3 years ago)
M Lefas
Very unprofessional. They have costed me 1 month payment as a landlord. There was an agreement between the tenants and myself via the agency. The tenants would not pay one month rent and in return they would renew the bathroom. I never received the rent and the bathroom was never renewed as agreed. However, even though I had paid the full management fee, the agency never checked to ensure the job was done and they also released the deposit. At the begin quick responses and everything seems good. When the tenancy is finished, they leave issues behind (house was not at the state was given and had to chase for months to resolve the issues). Late responses, no updates and to the point that they do not reply anyome.... Read more
21st Feb 2021 (3 years ago)
D tusha
I've rented through this agency, for the last 2 years. I have been very happy with the service provided and will recommend them... Read more
21st Oct 2020 (4 years ago)
J Svitzlar
The staff have been prompt coming back to me also has managed by properties last 2 years and I am happy thus far... Read more
4th Oct 2019 (5 years ago)
R Arshad
We had a wonderful experience with them. Very helpful, prompt and professional staff (Francisco and Shahpor). A big thank you to you all.... Read more
16th Sep 2019 (5 years ago)
Y Kayveas
Worst estate agency. My family and I were looking to view a property they had listed. Parents are paying the rental as myself and my sibling are at university full time. Their staff Francisco has severe lack of knowledge in the lettings industry, as he says myself and my sibling would need a guarantor as we do not earn an income. Guarantor, is someone who pays your rent if you don’t pay it. My parents are fully responsible therefore I wouldn’t need a guarantor. A guarantor is only needed IF tenants are not earning 2.5-3 times the annual rental or if they are on DSS. Please get some knowledge and experience in the industry before speaking rudely and losing a customer!... Read more
25th Jul 2019 (5 years ago)
H Korniluk
It is a miracle if someone pick up the phone at this agency. Once you had a chance to speak with agent asking for info, if property is still available they promise to call you back and never do! On the next day the same deprecating schedule.
The worst estate agency I had to deal with!... Read more
15th Dec 2018 (5 years ago)
N Ndn
Very good staff an very serious, if you need a new home they are the perfect people to help you out !... Read more
9th Jun 2018 (6 years ago)
L RIDER
It is with great pleasure that write this positive review of Archstone Residential. During our long search, Reza and Francisco has always put an remarkable effort and shown total commitment in finding us the ideal property. Reza has a deep understanding of London's housing market which was key for us to gain the necessary insight to make a decision. I will always recommend Archstone Residential with no hesitation to anyone searching for new home.... Read more
19th Feb 2018 (6 years ago)
L felipe
Great communication.
Quick responses.
Helped a lot.
Defiantly a agent to work with ;)
Rgs Lily... Read more
21st Feb 2017 (7 years ago)
J Artur
Archstone residential have been great help throughout my property search, they have also helped me through every step. Much appreciated guys!
Artur... Read more
21st Feb 2017 (7 years ago)
S Rashed
I would recommend this agency! They provided me with a lovely property for the exact budget I was looking for in a very good location at a very short time! Everyone is friendly and very helpful. They assist you straight away when required. :)... Read more
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