Absolutely dissatisfied with the service received. I had my property rented out by Hoopers. The tenants destroyed my home. When it came for the Hopper’s Agent to prepare my case to escalate the deposit dispute to the DPS. He misread the form and didn’t send in all the evidence. I lost the case and now out of pocket by over £2k....
After a long day of property viewings Paul's professionalism and helpfulness stood out and made finding our new London home so easy and enjoyable. Would definitely recommend working with him and the KFH team!
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
Absolutely fantastic estate agent. After months of looking, we finally found our dream flat through Paramount. Our contact, Ollie, was especially brilliant. He made the process really smooth and easy and was incredibly responsive. Highly recommended. 5 stars!
I was very pleased with the excellent service provided by Paramount. Adam and Katie were especially helpful and there was good communication throughout, which made the whole process less stressful. It's always nice going in to the Paramount offices as everyone is always so welcoming and friendly.
Rebecca is great, very passionate and patient. I will definitely recommend Foxton because of her
Unbelievable experience. They promise us a clean property but they gave us a flat totally infested by cockroaches, in a very bad conditions, unfit for human living. Even in the inventory check there is a pic with a cockroaches. They decline every responsability and when I said that based on the contract the property had to be perfectly clean (professional cleaning) and fit for live they answered me that I could let the flat in the same condition at the end of the contract.
Even for estate agents, they were uselessly unhelpful. One of their employees left, and no one took over his emails, so I had no idea what was going on for a while. When someone did eventually reply after much prompting, they answered none of my questions and haven't replied since.
Great service form start to finish, very professional and customer focused staff who handled all aspects with superb efficiency and often went above and beyond in order to keep things on track throughout the whole process as well as keeping my updated the whole way through. I would have no hesitation in recommending Camerons Stiff & Co to anyone looking to either buy or sell a property
Terrible. They sent me to one address which wasn't built yet, and one address where the guy never showed up to let me in. Never followed up, useless. Sent bad flats that were irrelevant. Staff are rude. Asked 3 times to be taken off their mailing list and they still have not.