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Estate Agents in Reading
Ashley Charles - Reading

Ashley Charles - Reading

3.7

24 reviews

Opens tomorrow at 9:30am

46 London Street,Reading, RG1 4SQ

Ashley Charles - Reading hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Ashley Charles - Reading does have 24 reviews, with an average score of 3.7/5 If you're looking to sell in Reading, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Davis Tate - Reading and Prospect - Reading. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:30am - 7:00pm
Tuesday 9:30am - 7:00pm
Wednesday 9:30am - 7:00pm
Thursday 9:30am - 7:00pm
Friday 9:30am - 7:00pm
Saturday 10:00am - 4:00pm
Sunday Closed

View all details

Ashley Charles - Reading Reviews (24)

Have you used this agent?

H Kowalski

I would not recommend. High fees, not trustworthy, Ashley would enter the house on short notice (less than 24h). When renewing my contract (post June 2019) a renewal fee was on the documents which had previously been banned.... Read more

31st Jan 2024 (12 weeks ago)

B Schiller

Absolutely the worst agent we have ever encountered. Crazy high fees, sketchy practices, rude and racist staff and very unhelpful. Stay far away - too many better agents in the area to lose money with these guys.... Read more

16th Oct 2018 (5 years ago)

V Panicker

To be avoided at all costs. There are much better agencies out there. Poor customer experience. Forget your deposit. We had been bullied. I am forced to give one star else it won't allow me to post. Simply ridiculous, our hard earned money gone to waste.... Read more

12th Dec 2017 (6 years ago)

K Rhatigan

Left me out in the cold.... Read more

26th Jan 2017 (7 years ago)

J Coventry

I cannot speak highly enough of my experience in selling my property with Ashley Charles mthe prospective buyers were always met and accompanied by AJ, and at the other end if the phone was Becky, so i would definitely have no hesitation in recommending them,... Read more

16th Apr 2016 (8 years ago)

M Lovett

I have been a tenant for nearly five years now with Ashley Charles and they have been brilliant when dealing with any issues we have had with the property. The team is friendly and polite and always ready to help. I would highly recommend them to anyone who wants to rent.... Read more

19th Feb 2016 (8 years ago)

D Povey

Fantastic from start to finish... I was working overseas for a number of years and with the support of the dedicated team at Ashley Charles was able to ensure that my UK property was rented out and the tenants (and property) very well looked after. The property management service was super-professional, staying in regular communication and coming up with great solutions whenever a problem did present itself. I expect to be selling sometime in the next 12 months and as soon as I am ready to sell I know exactly who I will turn to to get the job done! I highly recommend the Ashley Charles team - AJ, Becky and Sohana - they have been truly great.... Read more

10th Feb 2016 (8 years ago)

H Phillips

Ashley Charles have managed my property for a number of years, and I have always found them prompt, efficient, and pleasant to deal with.... Read more

5th Feb 2016 (8 years ago)

F Amore

Very professional and supportive team. As a tenant so far, they've been responsive whenever I asked for help or advice. Positive experience so far, definitely recommendable.... Read more

28th Jan 2016 (8 years ago)

C Fisher

They are very good and I have been well looked after. Would recommend to all my friends.... Read more

27th Jan 2016 (8 years ago)

B Bortolassi

Really pleased with the service I have received so far from this agency, they have been very helpful & are on the ball with anything that needs to be discussed. Would highly recommend them! Cheers guys! >;0)... Read more

26th Jan 2016 (8 years ago)

P James

Overall communication has been very good. The staff appear very friendly and professional Has it been issue free. No. Have they dealt with issues. Yes. And that is important. Things happen. However they have always been available. And taken action to ensure we are happy, again polite and professional . I'd highly recommend Ashley Charles. And should we move to another property. I would happily use them again. Tenant in Reading... Read more

26th Jan 2016 (8 years ago)

M Khan

I am renting a house through Ashley Charles and they are doing a terrific job. They come and check the house every 3 months and ask me if there's any problems and have helped on a few occasions where there has been misunderstanding With the landlord.... Read more

26th Jan 2016 (8 years ago)

M Jenkins

I should start this review with the disclaimer that I am currently in dispute with these people after having rented a 'furnished' flat from them last year. I don't consider myself a bad tenant. I paid rent in full and on time, always had a glowing report regarding how clean and tidy the place was when they paid their check visits and even organised my own accommodation when the electric boiler caught fire and left the place uninhabitable for 3 weeks - effectively paying rent for an unusable property with absolute refusal of any compensation or even reduction in rent. Despite this, my main source of disappointment with them stems from how they treat the check in and out of the property and it's effects on the deposit they hold. Hopefully this review will go some way to providing 'prior knowledge' to anyone using them in the future if not an actual warning. In summary: The check in procedure is very cursory with hardly any pictures being taken and seems pretty relaxed. The check out on the other hand is anything but, with approximately 100 pictures detailing most of the items that were in a fairly poor state of repair at the start of the tenancy. Not surprisingly, I am now in dispute with them regarding the return of my deposit and the items they claim to have been damaged/not cleaned properly during my tenancy. Reading some of the reviews on them, I suspect they represent landlords interests to a far greater degree than those of the tenants and pay scant regard to the spirit of the tenancy agreement. The galling thing is of course, that they may actually be right in relation to the strict terms of the agreement as I didn't, at check in, count the number of old coat hangars left in the wardrobe, nor did I take endless photographs behind the various radiators or ventilation grilles or even document every scratch and scuff on each item of poorly maintained furniture in the place. No, rather naively, I took on trust the word of the check in agent that wear and tear needn't be documented as it won't be brought up on the check out. Consequently, if you are considering renting a property though this company then I suggest you follow these guidelines: 1. Don't. - unless you absolutely have to, and in which case; 2. Do not take on trust anything they say - ensure it is in writing. 3. Film and document the entire state of the property when you move in and insist it is incorporated into the check in report. 4. Assume you have already lost your deposit when you hand it over. That way, anything you may get back after all the wrangling can only be considered a bonus ! For my part, I will only ever be following the advice of point 1 above if I ever come across them again.... Read more

25th Jan 2016 (8 years ago)

D Parkin

I received more help and advice from them in the first month than my previous agents in 10 years. Very happy with their services!... Read more

19th Jan 2016 (8 years ago)

Performance stats

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