J A
Purchased Property through Austin & Wyatt (Lyndhurst).
We purchased a property through Austin & Wyatt and from the initial inquiry to picking up the keys we received excellent communication (with us and the Estate Agent selling our property etc.) and service. I know that it is a whole team effort to market and sell a property but would like to single out Madeleine for her professionalism and commitment when the problems cropped up (which they do). We are now in our new home and loving it. We didn't even need to chase to have the For Sale / Sold sign removed. Thanks Team.... Read more
Buyer
23rd Oct 2024 (15 weeks ago)
Jack
I sold a property with Autin and Wyatt Lyndhurst for the first time this year in August and I have to say I would highly recommend them.
Very helpful, professional and courteous at all times. Nothing was too much trouble when contacting them with a querie. Cheerful office atmosphere on arrival which I think is a good sign of a happy team of people. My sincere thanks to all at Lyndhurst branch.... Read more
Seller
23rd Oct 2024 (15 weeks ago)
Z Cross
Eleanor has gone above and beyond to help us with our rental. Fast and smooth process except help along the way. I would highly recommend using Austin and Wyatt.
Thank you for a stress free service.... Read more
Tenant
22nd Oct 2024 (16 weeks ago)
J Thornton
Highly recommended Austin and Wyatt, all members of staff were extremely helpful during the process of finding our rental properly. Eleanor in particular whom I spoke with several times was there every step of the way with excellent communication and fast response times making the whole process quick, efficient and stress free. Thank you ????... Read more
Tenant
22nd Oct 2024 (16 weeks ago)
N Hussey
Maddie and the team in lyndhurst have been amazing through out the entire time we’ve been working with them, Maddie in particularly has been very knowledgeable, courteous and incredibly empathetic through out the ups and downs of the whole process.
Provided great advice through out the process and that advice was completely impartial and appeared solely focused on what was right for us as customers
We would throughly recommend the team for buying and/or selling a property!... Read more
21st Oct 2024 (16 weeks ago)
C Mallinson
Excellent customer service, quick to answer any questions. First rate service highly recommended.... Read more
24th Sep 2024 (20 weeks ago)
H Taha
I was renting the property recently by Austin&wyatt, and Eleanor has been amazing, great communication, very professional, thank you so much... Read more
Tenant
19th Sep 2024 (20 weeks ago)
A Robinson
We have had excellent service from all the staff at the Lyndhurst office of Austin & Wyatt, in both the Sales and the Letting departments, and highly recommend them for their professionalism and expertise. We have been kept informed of all the necessary processes during the recent sale of a property and we can rely on the advice and assistance they have provided. In the Letting department, support has always been available for the smooth running of our rental property. Well done Austin & Wyatt!... Read more
Seller
22nd Aug 2024 (24 weeks ago)
V Hopper
We were struggling to find somewhere to rent as the market is tough at the moment. When we registered with Eleanor at A+W Ringwood, her speedy replies and organised approach enabled us to rent the perfect flat. Thank you!... Read more
Tenant
13th Aug 2024 (26 weeks ago)
A Kinna
We decided to market our home through A&W as they are selling a house we are interested in and it seemed the convenient thing to do. It has turned out to be the right thing to do, as they have proved to be very professional, friendly and great at communicating on all aspects of our sale. They offer comprehensive feedback quickly and all viewings are confirmed by text. Special thanks to Madeleine, who has been so helpful and is an excellent ambassador for A&W. Also Dawn, who was very helpful and friendly during our viewings. Overall, a great team with extensive local knowledge and enthusiasm for what they do. Highly recommended.... Read more
Seller
15th Jul 2024 (6 mo. ago)
G Hayhoe
We have be speaking to Eleanor and she has been amazing, communication great. Everything about the apartment that was advertised was exactly what it was when viewing it. Overall great experience highly recommend.... Read more
14th Jun 2024 (7 mo. ago)
E Hesketh
My husband and I have recently rented our property with Austin and Wyatt. Eleanor has been amazing, great communication, very professional, and efficient! We are really pleased! ??... Read more
Landlord
14th Jun 2024 (7 mo. ago)
T Patrick
We rented through Austin Wyatt, they were professional and efficient throughout the whole process... Read more
Tenant
7th Jun 2024 (8 mo. ago)
S Sherin
A friendly and efficient service, thank you Eleanor.... Read more
N Pascoe
Excellent, informative, helpful and kind. A very professional firm Thanks to Eleanor and all her colleagues. Highly recommended.... Read more
30th May 2024 (8 mo. ago)
T Austin
Rented through Austin and Wyatt in April this year and the whole process was made easy and stress free by Gem. All the staff I dealt with were helpful and informative.... Read more
Tenant
25th Apr 2024 (9 mo. ago)
S F

Michael was very helpful at the introduction. We chose A&W over three other local agents.
However, things went drastically wrong after that.
The photography (a 'professional' photographer in a tearing hurry) was very poor; lots of overexposure, and failed to actually capture the relevant features (eg stools chopped in half at breakfast bar, missed a feature wall, and had to be called back from the road for missing photos).
When the Particulars were sent the photos were unsatisfactory. A&W said they would correct this, but when particulars were resent - they sent the same photos even though we had discussed and approved other photos for use - including some that we took ourselves, to supplement the poor ones.
There appears to be little communication between the staff, and even less with the clients.
As a result we decided not to continue with this agent having lost faith: if they couldn't even get the particulars right, what sort of service would they be able to provide further down the line?
Would not recommend.... Read more
Seller
25th Mar 2024 (10 mo. ago)
S Hayes
Very friendly and professional. I always knew what the position was and a couple of the issues were dealt with without any fuss.
Eleanor, my contact, deserves special mention.... Read more
8th Mar 2024 (11 mo. ago)
A Smart
The move has gone smoothly and everyone was very precise and helpful....thank you... Read more
8th Mar 2024 (11 mo. ago)
G Bowen
I have let my house via Austin & Wyatt in February and must say, the whole process from start to the tenant moving in was so well organised and coordinated. No hassle from my side. All the staff were excellent and I would totally recommend Austin & Wyatt to let your property. One very happy customer.... Read more
Landlord
2nd Mar 2024 (11 mo. ago)
E Hammond
Couldn't be happier with the service from Austin & Wyatt - friendly, efficient and helpful, and will happily deal with them again in future.... Read more
27th Feb 2024 (11 mo. ago)
M Forman
Asked for valuation which was speedily done. Was not prepared for what followed! Advised them I would be looking to put property on marked May 2024 - 6mths away and would contact them nearer the time. Ever since I have received 'hard sell' communications and pestering in multiple media forms. Communication between employees non existent. In exaberation I sent another email which this time expressed my frustration with their company. Will never use them!... Read more
Seller
27th Feb 2024 (11 mo. ago)
J Ryves
Rebecca and the team showed a professionalism throughout my dealings with them. Rebecca was proactive culminating in a sale. Her positivity was so appreciated but above all, her kindness in what was a stressful time was really lovely. Thank you.... Read more
Seller
8th Feb 2024 (1 year ago)
S Jala
It was a smooth process. The team assisting us has carefully and meticulously laid out everything that we need and ensures that we move in on time. It was never difficult to reach out to the team whenever we need them.
Keep up the good work!... Read more
Tenant
11th Dec 2023 (1 year ago)
J Belinger
We were so pleased with the service we received from Gem at your branch. professional , friendly ,answered all our concerns and always kept us informed along the process.... Read more
23rd Nov 2023 (1 year ago)
T Amy
Austin & Wyatt generally demonstrated that the entire team is very professional and experienced in what is currently a tricky market, but I have to give a particular shout out to Rebecca, who worked incredibly hard to ensure my purchase happened. I would not hesitate to recommend.... Read more
Buyer
12th Nov 2023 (1 year ago)
I recently tried to arrange a viewing of a property, I contacted them on Friday and they called me back on the Saturday as I was heading out the door so told Gem I would call her back in an hour when I was on the train. When I called nobody answered so I left a message amd nobody bothered to phone me back. On Tuesday I sent another request and got a call on Wednesday morning which I missed so called back at lunch time and left a message with a man and nobody returned my call. I called again Wednesday evening and left a message with someone for Gem to call me back and she never did. I just phoned AGAIN to organise a viewing only to be told they weren't taking anymore appointments for viewings. So annoying as if someone had bothered to come back to me in the first place this wouldn't have happened.
She asked if I would like to be put on a list in case anything else came up but I don't think I'll bother, I wouldn't hold my breath waiting for someone to phone.... Read more
Tenant
12th Oct 2023 (1 year ago)
V Race
I recently tried to arrange a viewing of a property, I contacted them on Friday and they called me back on the Saturday as I was heading out the door so told Gem I would call her back in an hour when I was on the train. When I called nobody answered so I left a message amd nobody bothered to phone me back. On Tuesday I sent another request and got a call on Wednesday morning which I missed so called back at lunch time and left a message with a man and nobody returned my call. I called again Wednesday evening and left a message with someone for Gem to call me back and she never did. I just phoned AGAIN to organise a viewing only to be told they weren't taking anymore appointments for viewings. So annoying as if someone had bothered to come back to me in the first place this wouldn't have happened.
She asked if I would like to be put on a list in case anything else came up but I don't think I'll bother, I wouldn't hold my breath waiting for someone to phone.... Read more
12th Oct 2023 (1 year ago)
J Bossart
Brilliantly smooth transaction. Rebecca in the team was brilliant. We’ve moved into our dream home and couldn’t have been happier! Thank you for making it so smooth ????... Read more
Buyer
26th Sep 2023 (1 year ago)
B novak
This agency is really good. Through the renting process I had interactions with Mrs Gem, Mr Richard and Mrs Louise. They are very kind, polite, and answered and explaned every question I had. They work quickly to get all paperwork sorted, so you can move in flat/house soon.... Read more
Tenant
12th Sep 2023 (1 year ago)
K (KH)
An excellent professional service resulting in my new tenancy, thank you Gem & Richard at Austin Wyatt, Lyndhurst!... Read more
Tenant
1st Aug 2023 (1 year ago)
T Clark
Friendly staff, informative on properties and surrounding areas.... Read more
17th Jul 2023 (1 year ago)
B massey
Couldn’t recommend Sarah and Rebecca at Lyndhurst branch for all their hard work they’ve done helping us buy our dream house. Nothing is too much trouble and always been happy and willing to help. Very reassuring especially through this crazy market we are in. I will certainly be using them to sell IF we ever have to move. ! No hesitation in recommending.... Read more
Buyer
23rd Jun 2023 (1 year ago)
C Logan
I've recently found a home to let with Austin & Wyatt and found the process to be so straightforward compared to previous agents I have used. Being a small team, it was lovely to phone up and have either Richard, Gemma or Louise instantly know who I was and the house I was talking about.
Communication was efficient throughout the process and the move was smooth sailing thanks to the great team :)
Would definitely look to let/buy with A&W in future with particular thanks to this branch.
Chloe... Read more
Tenant
20th Jun 2023 (1 year ago)
M Porter
We've received a very professional service from Richard and his team.
We approached A+W to take over the management of a difficult tennancy. Where we had not been able to gain access to carry out an inspection, Richard persisted and managed to complete one which gave us valuable information to support our future application to the Courts for possession.
As part of this process, Richard served a Section 21 Notice and afterwards gave us valuable guidance and support throughout the Courts process.
Would highly recommend Richard and his team for anyone considering using them A+W letting services.... Read more
Landlord
20th Jun 2023 (1 year ago)
C macalaster
Sarah ,Rebecca and Mike have been extremely helpful and supportive ,helping to reduce the stress of both selling and finding a home .... Read more
Seller
17th May 2023 (1 year ago)
S Crooks
I don’t normally right reviews but I feel on this occasion that it’s a must , Austin & Wyatt from the first phone call regarding a property to let in lyndhurst we’re wonderful , polite , helpful and I said straight away I really hope we find a property with you guys , lyndhurst wasn’t the one for us but every week I’d call to see if any new property were about and eventually found our dream home in Beauliue, Gem who showed us around was just lovely so warming and helped us from the moment we said yes to the house. All the references were done and completed in just a week and was so easy stress free to complete .I’m really happy for this fresh start in new location and know that I have a nice agency to call if there is any problem. Thank you to everyone at Austin &Wyatt . Kind regards Sarah & David Crooks & the cockapoo ????????... Read more
Tenant
28th Apr 2023 (1 year ago)
S H
My experience with Austin & Wyatt has been excellent, from the beginning all the way through. The professionalism, approachability, and helpfulness of Richard and Gem have been outstanding. I highly recommend dealing with this company and their high calibre staff!... Read more
25th Apr 2023 (1 year ago)
E Ito
Very impressed by the team in Austin & Wyatt Lyndhurst.
Their knowledge of New Forest area market and in dealing with clients’ requirements are excellent, especially Sarah, executive bench manager, with her professional and thorough approach through the transaction are exceptional.... Read more
11th Apr 2023 (1 year ago)
E W
Excellent service, helped us through the renting process and found us the perfect place! Can definitely recommend!... Read more
Tenant
24th Feb 2023 (1 year ago)
L Quarendon
Sarah visited to provide me with an up to date valuation. She spent an awful lot of time with me, knowing that i may not be moving but just obtaining a valuation, and couldn’t have been more helpful. She was professional, very knowledgeable and offered very useful advice.... Read more
Seller
15th Feb 2023 (1 year ago)
D Plowright
A huge "Thank You" to Mike, Sarah and the rest of the team at Lyndhurst Austin & Wyatt for their help, understanding, patience and professionalism as they offered great advice and support during the huge part they played with the successful sale of my property. I would strongly recommend them to any future vendor to take up their services. Many, many thanks. D.Plowright... Read more
Seller
8th Sep 2022 (2 years ago)
A Katon
Austin and Wyatt have been so helpful with my house move. They always kept me in the loop and made the moving process that bit smoother. The little moving in gifts were also a nice touch. Special thanks to Nick for putting up with my daily phone calls. I would highly recommend Austin and Wyatt and would like to say a big Thankyou for all your work!... Read more
23rd Jun 2022 (2 years ago)
T Turner
Sarah has been absolutely amazing in helping us find the perfect new home. She took the time to listen, get to know us & acted accordingly. Sarah and her team went out their way to do letter drops as well. Every time we call the office they are very helpful & super quick to reply. I am pleased to say they are now selling our house because they are superstars!!! Highly recommend the Lyndhurst office!... Read more
20th Jun 2022 (2 years ago)
J Louise
Absolutely the best experience I could have hoped for as a new landlord. Professional, reliable and helpful. I would recommend to everyone and will certainly use again in the future.... Read more
Landlord
27th May 2022 (2 years ago)
S Cameron
My husband and I had 12 months fantastic service from Austin &Wyatt, Lyndhurst branch. Maddison was super professional, continually fighting for our best interests. Perseverance to conclude our sale and purchase of our preferred property. We would completely recommend , them , to anyone.
Our special thanks to Mike for his enduring support. Andy and Suzie Cameron.... Read more
Seller
15th May 2022 (2 years ago)
D Penwill
We would like to thank the entire Lyndhurst branch for their dedication & commitment in selling our home. It was a very unusual & complex sale but they rose to the challenge & continually updated us with progress of not only our sale but that of our purchasers even when complications arose, hence we were never in the dark.
We also feel we must mention Maddison. She really was like a breath of fresh air, polite, caring, genuine & professional, quite simply everything you would hope for in an estate agent with a lovely balance of humour added in. Thank you.... Read more
Seller
2nd Mar 2022 (2 years ago)
Roz
Sarah and Maddison and others in the office have been excellent. When I call they always know exactly what is happening and where things are at. Buying and selling property is extremely stressful but they are very reassuring and super helpful. Always offering to go the extra mile, letting us have a number of viewings. Even buying flowers once the sale was agreed, how thoughtful. Cant fault their professionalism, expertise and support throughout the process. In our experience they are exceptional estate agents and we would highly recommend their services. THANK YOU.... Read more
Seller
27th Feb 2022 (2 years ago)
S D
A sales & letting agent that delivered on every part you would expect and want them to do, but this rarely actually happens. Maddison and the whole office did everything they said they would from the first viewing to the day we completed. As usual with moving, it wasn't as straight forward as it could have been, but the communication between solicitors, NFDC & vendors on every item that needed some attention was perfectly dealt with. I hope this review could help people decide on using the Lyndhurst branch of Austin & Wyatt for any property move without hesitation. My passing words to describe would be honesty & integrity. Thank you to everyone involved.... Read more
5th Jan 2022 (3 years ago)
W King
Excellent, Professional service very response and went above and beyond to help us to secure property. Highly recommended... Read more
17th Dec 2021 (3 years ago)
J Appleby
Everyone went above and beyond to make sure that our sale and subsequent purchase were as easy as possible. Cannot recommend them too highly.... Read more
Seller
26th Nov 2021 (3 years ago)
S Bateman
Nick, Richard and Louise have been amazing. Each of them has assisted me from the start of my journey, to where I am now. As a first time tenant they explained the whole process step by step, answered any questions I had, liaised with the landlady on my behalf and always had time for me. Nick worked with my timescales which was of immense help and made my life so much easier.
I cannot recommend them enough for their guidance, communication and ‘can do’ attitude, if one was on leave the others were up to date on events which is both professional and heartening. A really positive experience and I both thank each of them and highly recommend this great team.... Read more
Tenant
13th Oct 2021 (3 years ago)
P Davies
Excellent and professional service both for letting and sale. Also have experience buying through them which was equally good. A lovely, honest team, thank you.... Read more
Seller
13th Oct 2021 (3 years ago)
J Hudek
Louise is very friendly, helpful and professional and has made the rental process a positive experience which reduced the stress of moving and helped in making me feel welcome in a new village. Many thanks.... Read more
Tenant
20th Sep 2021 (3 years ago)
N Challis
The guys in the team always got back to me with any questions i had in a timely manner, so it proved a seamless process. Would highly recommend the Team to do business with.... Read more
2nd Jul 2021 (3 years ago)
D O'Grady
I am a first time landlord needing a little help and feeling a little anxious about the whole process of letting my house. Richard, Louise and Lloyd are professional, thorough and kind. I appreciated their help, the information given and their patience at every stage and I have no hesitation in continuing to use their services. Thank you.... Read more
Landlord
1st Jul 2021 (3 years ago)
H Foods
Great service from the whole lettings team at Austen & Wyatt Lyndhurst. Had 6 tenants show interest, moved in quickly and all admin completed efficiently. Thanks Richard,Lloyd and Louise.... Read more
Landlord
23rd Jun 2021 (3 years ago)
M LOL
I would like to say a massive thank you to Kira Langley for helping us through the whole process of moving house. Very professional and very on the ball with moving things forward and making sure everything was at our best interest. Thank you!... Read more
7th May 2021 (3 years ago)
P Artist
I have found the team at Austin & Watts to be incredibly helpful and proactive. They work as a team and all queries and questions are dealt with efficiently and effectively. I would not hesitate in recommending them.... Read more
6th May 2021 (3 years ago)
C Bull
Myself and my partner wanted to rent for the first time, Richard at Austin and Wyatt made it really easy helping us every step of the way and we were kept up to date on any progress. Even after moving in any concerns we have had we can call and these are quickly answered/resolved. I would definitely recommend using this company.... Read more
Tenant
7th Apr 2021 (3 years ago)
S Gibbs
Mike and Maddison were professional, went out of their way to progress our sale to completion, their experience and attitude enabled our sale to complete , and it was Mike that managed with his knowledge and experience to overcome what could have been prolonged delays, in such a way that all parties in the chain were satisfied. Also Mikes valuation was very accurate, we would definitely recommend Austin & Wyatt at Lyndhurst... Read more
Seller
25th Feb 2021 (3 years ago)
C G
Excellent service, very professional and helpful.
Just complete a lease and Lloyd in particular was excellent. Kept me informed all the way, always available and reliable. Very impressed and would recommend them to anyone.
Thankyou.... Read more
Landlord
20th Feb 2021 (3 years ago)
A Skraga
Excellent service from all the sales team at Austin & Wyatt, Lyndhurst.... Read more
19th Feb 2021 (3 years ago)
D Cakanic
I've rented a flat through A&W in January 2021 and it all went smoothly. Agent (Lloyd) I was dealing with was professional and quick in communication. I was afraid the whole thing is going to take much longer, but it was all done within a week
I'll update my experience as it goes along!... Read more
Tenant
30th Jan 2021 (4 years ago)
T Boshoff
They are very responsive and professional. They were constantly in contact with us and went beyond to get us the property to rent. Aftercare is also excellent and always willing to assist.... Read more
Tenant
13th Dec 2020 (4 years ago)
R Parkhouse
Found us a tenant quickly both times and fantastic customer service. Extremely efficient administration.... Read more
Landlord
12th Dec 2020 (4 years ago)
C Jackson
From first contact to last all the staff at Austin Wyatt were friendly and helpful. Maddy showed us round the property and was knowledgeable about relevant details and also flexible and helpful about arranging potential viewings. Mike back in the main office was also exceptionally prompt at ringing and informing us as to how our purchase was progressing and always only too happy to help. Overall our purchasing experience was exceptional and Austin Wyatt Lyndhurst deserves any accolades bestowed.... Read more
Buyer
11th Dec 2020 (4 years ago)
A Kinna
An excellent team with a wealth of local knowledge. Always found them to be good to deal with, honest and realistic at all times and managed expectations very well.... Read more
9th Dec 2020 (4 years ago)
A Avis
Everything went smoothly with my rental application and any queries were quickly resolved.... Read more
Tenant
2nd Dec 2020 (4 years ago)
G Rolls
Professional and good service - helped sort out our sale with their excellent service even during lockdown... Read more
Seller
27th Nov 2020 (4 years ago)
T Munowenyu
I was in the process of gaining the rental of a flat just before lockdown 2 and finally moved in as the lockdown started. It would be expected that this would cause issues, however the company were so responsive and helpful. Lloyd worked his hardest to have everything sorted asap and with the smoothest ease. I'm very thankful and happy for the help and service I received.... Read more
Tenant
9th Nov 2020 (4 years ago)
S Braybon
I just wanted to take some time out of unpacking, after moving into a property from Austin & Wyatt in Lyndhurst.
Lloyd who has been my main contact has been an absolute pleasure to deal with, when ever I have had a question (and I have had a few), he would go out of his way and get me the answer as soon as he can.
There was a bit of a delay with old tenants moving, but I was kept updated regularly.
I found the property on Rightmove and A&W's write up of the property was spot on.
I have had contact with most of the office I believe when calling in, if a message is left with someone other than Lloyd, it gets to him and he calls you back.
A&W have been super professional from start to finish and I'm sure they will be going forward too.
Thank you to Lloyd, Richard and the rest of the team.
I would HIGHLY recommend Austin & Wyatt to anybody looking to rent a property in the future.
Thank you.... Read more
Tenant
3rd Nov 2020 (4 years ago)
L Manser
Excellent, professional and quick management from LLoyd Vidler
in letting dept Thanks... Read more
Landlord
1st Oct 2020 (4 years ago)
L F
Great professional agency, friendly and efficient staff. I used them a few times and they never disappointed. Easy to deal with and easy to reach when needed. I highly recommend the Austin and Wyatt!... Read more
14th Sep 2020 (4 years ago)
L Katon
Richard dealt with our enquiry on his first day back to work after being furloughed, he worked hard to manage our rental and provided an excellent service despite the challenges we all faced. He ensured that we were able to move in to our property at the times we required and made a stressful situation much more bearable, Highly recommend... Read more
Tenant
3rd Aug 2020 (4 years ago)
mrbinkz100
Very good and easy to deal with no complaints from me!... Read more
29th Jul 2020 (4 years ago)
M Joyce
Really lovely agent Richard, always on time and endeavoured to help me with all my various requests. Great experience thank you.... Read more
6th Jul 2020 (4 years ago)
M Munn

From the first point of contact it has been a catastrophe of lack of care and professionalism. When so many companies have been so kind to help the frontline emergency staff putting themselves at risk to keep local people’s families safe, this company clearly is the one that doesn’t care.
From first emailing them regarding a property in Church Lane to rent last week, there was no reply. A further phone call to them the following day told me that they were short-staffed and unable to contact me. They then said that there was no Pet Licence after putting on it that there was the possibility for it.
Then yesterday I received a phone call to say that the landlord would accept a pet. I therefore couldn’t wait to view and received an email from them to say 4 pm to view today. I waited and waited, called, no reply, went to their office and was told that Richard was there waiting for me. I assured them he wasn’t. Unbelievably I was then told that it was already let, without even letting me know and giving up my sleep on a night shift to view before my next shift.
I used to work in Lettings for years and have never met such an unprofessional, disorganised, uncaring company.... Read more
Tenant
10th Jun 2020 (4 years ago)
M Cordall
Excellent customer service, inspired route found through the letting service, Louise was very good at arranging our move!... Read more
Landlord
5th Mar 2020 (4 years ago)
J Radford
Nothing but great things to say, Thanks to Lloyd and the team for everything, got us into our flat within a week and made our move simple and stress free.... Read more
Tenant
4th Mar 2020 (4 years ago)
A nuamjerm
Thanks to Lloyd for this quick, reliable and effective service. Highly recommended!... Read more
20th Dec 2019 (5 years ago)
J Priestley
The lettings staff at Austin and Wyatt ( Richard, Louise and Lloyd) were extremely helpful throughout the letting process. They gave me advice and were always available to help me. Despite it being December they soon found me suitable tenants so it was all wrapped up before Christmas. I would definitely recommend them.... Read more
Landlord
17th Dec 2019 (5 years ago)
N Oliver
Thank you to Lloyd and Louise for all their help. A fast and seamless service for which I am happy to recommend.... Read more
12th Dec 2019 (5 years ago)
P Putt
Superb service from the team! Lloyd was superb showing us round the property and gave us time to work out if the property worked for us! What an asset to the team. The whole process was superb and nothing was too much trouble. Thanks so much to Louise and Lloyd??... Read more
4th Dec 2019 (5 years ago)
K Slade
Rich and Louise assisted us through the whole process, which ran smoothly and efficiently. We are now happily settled in our new home. Many thanks to the team at Austin & Wyatt Estate Agents... Read more
Buyer
27th Nov 2019 (5 years ago)
N batty
Fantastic agent - Michael and his whole team were exceptional. We tried several agents in the New Forest before coming to Austin Wyatt and i could not praise them enough. They really know how to sell, they are very proactive, they keep you posted all the time with proper feedback. I never had to chase them once. The change in activity and viewings within days of appointing them, after 6 months on the market with other agents, was dramatic. They didn't just land a lucky sale either, they worked incredibly hard to get the right buyers and the exact price we wanted, in a very difficult market. Micheal is a proper old-school agent who knows his trade very well and has great team around him. By far the best and most proactive agents in the Forest. 110% satisfied customer... Read more
Seller
10th Oct 2019 (5 years ago)
J Billing
This is my first time renting on my own and I was very apprehensive about it all, but Richard and Louise have made the process very simple. Thank you very much for making it easy.... Read more
Tenant
23rd Sep 2019 (5 years ago)
K Marshall
Great estate agents, friendly and very helpful at all times. would recommend any time... Read more
9th Aug 2019 (5 years ago)
R Dellamura
Bonnie at Austen Wyatt organised a new tenant for our flat in Lyndhurst.
We found the process very straightforward, great communication throughout and above all an excellent tenant. Thank you... Read more
Landlord
17th Apr 2019 (5 years ago)
K Barns
Austin and Wyatt go above and beyond on their customer service - my 90 year old father has recently sold his house through them and they have been superb, regularly coming round to help him with paperwork and being very understanding about having 4+ calls a day from us to get updates. Before we went with Austin and Wyatt we went with Purple Bricks - we got one viewing in 3 months. Total waste of money. Within one week of signing with Austin and Wyatt we had several viewings because they proactively found potential buyers. We dealt mostly with Michael and sometimes Greg, and they were both endlessly supportive and patient - so thank you both very much :-)... Read more
Seller
15th Jan 2019 (6 years ago)
H Martin
Bonnie is a legend. I have been in a terrible position with housing and had a deadline of 5 days, Bonnie went above and beyond for me and made sure I was in by when I had to be. Her care and management of this whole situation has been phenomenal. I would definitely recommend. She and the company have been amazing, making a difficult situation better.... Read more
16th Oct 2018 (6 years ago)
J dutton
Thank you to Bonnie at the Lyndhurst office. I was very satisfied with the service provided and would definitely recommend Austin Wyatt... Read more
6th Jun 2018 (6 years ago)
H Jones
would not suggest!!!
Some of the staff have proven to be most helpful over my years in and out of the property business however on the lettings side Bonnie proved to be rude pushy and somewhat ignorant.
This Bonnie pushed me and my husband into renting our property through her, she said she was the best and other agents are rubbish. She went on to say to us we would be dam right mad to ever talk to another agent. I told Bonnie we have been talking to other agents and she said "you can't use any of our services if you don't let through" poor poor effort!!... Read more
Landlord
11th May 2018 (6 years ago)
P Stephenson
We'd like to thank Bonnie Styles for all her amazing help with our new rental home in the New Forest. She is a true professional, charming, considerate, knowledgeable, and provided an outstanding level of service to us. She really exceeded our expectations in making our move as stress-free as it can be including repeated visits to the property, in-depth advice on the house and area, and was always available to answer our questions and happy to help us. Nothing was too much trouble to her. We recommend Bonnie at Austin Wyatt unreservedly to anyone thinking of renting in the area and to her manager. You will not be disappointed with her high standards, attention to detail and care that she puts into her work. Well done Bonnie, you made it easy!... Read more
Tenant
10th May 2018 (6 years ago)
J Gardner
Having recently inherited a residential property I decided to put my toe in the water of the rental market and I was recommended by a friend to go to Austin & Wyatt at Lyndhurst for initial guidance. From day one my experience with.Austin and Wyatt and its team, Richard, Bonnie and Louise, has been fantastic and within a few short weeks the outcome for me has been entirely satisfactory. The service they provide is excellent.... Read more
Landlord
23rd Mar 2018 (6 years ago)
L Augustyn
I was completely satisfied with how Bonnie Styles at the Lyndhurst branch dealt with our rental application. Moving house is inherently stressful, but Bonnie's friendly, professional demeanour alleviated some of that stress. Well done.... Read more
Tenant
21st Mar 2018 (6 years ago)
T H
I cannot praise Austin and Wyatt highly enough. The service that i have received from them from the start has been amazing! I thought renting my property was going to be very stressful, however the team has made it a real breeze. Special mention must go to Bonnie who has gone above and beyond to help with all my silly questions i had, she's always proffesional and always there to help whenever you need.
Thank you to you all!... Read more
Landlord
13th Mar 2018 (6 years ago)
J Busher
Finding somewhere to live and moving is never a straight forward or easy process and this will be my fourth rental in the past five years and first in the New Forest. The service I have received from Austin and Wyatt has been exceptional. From initial enquiry, through to viewing and setting up the tenancy each member of the Lettings Team have been outstanding. In particular the service provided by Bonnie is setting up the necessary steps in advance of the move. With a stress free move day already planned I cannot rate the service of the team more highly than this five star review.... Read more
Tenant
1st Mar 2018 (6 years ago)
B Sula
Worst case scenario is you will be homeless if you use Austin & Wyatt to fined you a new home In fact is the only scenario.
Never trust Angel Ore Richard ore you will be in trouble No more said.. ????????????????????... Read more
6th Mar 2017 (7 years ago)