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  2. Bartholomews
Bartholomews Logo

Bartholomews

Opens tomorrow at 8:30am
15 Penrhyn Road Kingston-Upon-Thames Surrey, KT1 2BZ
Bartholomews hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Bartholomews does have 20 reviews, with an average score of 3.3/5 If you're looking to sell in Kingston Upon Thames, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Century 21 - Kingston Upon Thames and Cattaneo Commercial. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 8:30am - 5:30pm
  • Tuesday 8:30am - 5:30pm
  • Wednesday 8:30am - 5:30pm
  • Thursday 8:30am - 5:30pm
  • Friday 8:30am - 5:30pm
  • Saturday Closed
  • Sunday Closed
View all details

Bartholomews Reviews (20)

Have you used this agent?
  1. 50% 5/5 Stars
    50%
  2. 10% 4/5 Stars
    10%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 40% 1/5 Stars
    40%

J Evans

5/5 Stars
Bartholomews manage the property I own and have always proved helpful and supportive when I have contacted them. Sarah Webster has always responded quickly and professionally and made every effort to resolve any problems, keeping me informed of progress along the way.... Read more
24th Jan 2022 (2 years ago)

K Stevens

4/5 Stars
I have always found Bartholmews Property Managers to be very helpful and responsive.... Read more
12th Jan 2022 (2 years ago)

R Smith

5/5 Stars
As a leaseholder, I have dealt with Sarah at Bartholomews on a number of matters and have always been impressed by her professionalism and responsiveness, in particular in helping me secure information with a view to the sale of the property within tight timescales... Read more
2nd Dec 2021 (2 years ago)

S Cameron

5/5 Stars
Sarah was a huge help in getting in resolving our problem the same day... Read more
18th Nov 2021 (2 years ago)

H Bryan

1/5 Stars
Sadly poor. I rang Sarah Webster recently regarding the dirty filthy bathwater that is pouring Into my flat 24/7 for months on end. She refused to answer her phone and ultimately blocked my calls and messages. Acids and,chemicals have been pumped through from above and literally dissolved anything standing in the way. God knows what it's done to my lungs. Ps this is the same Sarah Webster who 4 months ago complained that my windows were dirty!... Read more
29th Aug 2021 (2 years ago)

N Sonoo

1/5 Stars
Absolutely appalling service from the estate manager Matthew Warren. I got in touch with Bartholomews to enquire about a parking permit for the building’s underground parking. I am a tenant where the flat comes with an allocated parking space (with the flat number painted on it). I asked for a permit so that when I have a visitor who is using my parking, there is a permit to display. Matthew simply tells me it’s £10 for every visitor’s visit that I have to pay. So if you have 2 visitors a week it’s £20 to pay (to use your own parking, which is allocated to your own flat you rent). Or even better imagine renting a car every week (52 x £10) £520 a year to park in your own allocated parking. When I asked for a reason for the charge and evidence of this policy, his response was simply that there is no document to officialise this and this is something that was decided years ago by the directors. I asked to speak to either a colleague or manager or Supervisor of his and he said he’s the estate manager and there is no one I can speak to. He also said as I am a tenant they won’t take my complaint for their service as they only consider the landlord’s complaints. I have all of this in written on email. An absolute joke. Sad that the company take a bad review because of 1 person who works there. If someone from Bartholomews reads this, I would genuinely like to speak to you guys.... Read more
4th Aug 2021 (2 years ago)

M Thakur

5/5 Stars
Great Service and very helpful! Sarah Webster has been a great help, thank you!!... Read more
21st Jul 2021 (2 years ago)

Clara

1/5 Stars
My experience of Bartholomews as a landlord of 15 years has frankly been abysmal. l own a leasehold flat for which Batholomews manage service charge collection (not my decision) and I have been astounded by their incompetence. They do not offer the most basic services, such as setting up direct debits for service charge payments (unlike every other management company I deal with) and only last year did they start emailing me invoices rather than posting them, really helpfully, to my tenants (not to my personal address). This particular issue resulted in a backlog of invoices not reaching me, and instead of phoning or emailing me to arrange payment - they passed the matter to their solicitors and added a £400 legal fee to my account. I would urge any landlord or property developer to steer clear of Bartholomews. The company does not use common sense, makes no effort to resolve issues sensibly and amicably, and is evidently struggling to keep up with modern technology.... Read more
6th Jan 2021 (3 years ago)

M M.

1/5 Stars
My experience with them is horrible. I have been specifically targeted and singled out, it is clear they care to satisfy landlords living in the properties over renters. I felt as if I'm living for free. In my situation I hope I've been targeted only because I'm renter and not because of race/culture etc.. For sure I'll not live again in any property around the area if they are management for it. After that specific incident by weeks, I wrote them email about an issue in the whole building and I never got reply.... Read more
28th Dec 2020 (3 years ago)

C Brophy-Chan

4/5 Stars
Recently we were alarmed to read an urgent message from one of our tenants. They had discovered a blocked and unpleasant smelling drain. The drain was shared with the immediate neighbour and two other apartments above. Instantly, I emailed and even phoned Bartholomews, the property management company about the issue. Sarah Webster answered my call and responded to the urgency of the situation. She sounded professional, confident and sympathetic. I was most impressed how she swiftly set up an engineer to assess and remedy the blockage for me. Within hours, I was updated and my tenant was delighted that the matter was resolved. Thank you Sarah and Bartholomews.... Read more
19th Oct 2020 (3 years ago)

R Cavill

5/5 Stars
Bartholomews have recently taken over the property management on our block of flats. Matthew and Leon have been brilliant. Very speedy responses and they are already solving lots of problems that had existed before their time. Very pleased with the service.... Read more
20th Aug 2020 (3 years ago)

S White

1/5 Stars
Utterly dreadful company. I was denied a key simply to gain access to the back of our building, to pay my key gas metre, because I was unable to find the funds for a £30 deposit for a key... Consequently I am now without gas.... Read more
22nd Jul 2020 (3 years ago)

S Phillips

5/5 Stars
my experience of dealing with Bartholomews has always been pleasant.... Read more
5th Nov 2018 (5 years ago)

L 4

5/5 Stars
Bartholomews is a great company, they deliver a top class service, very satisfied.... Read more
2nd Nov 2018 (5 years ago)

M Borg

5/5 Stars
Great Firm who operate to a very high standard.... Read more
2nd Nov 2018 (5 years ago)

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More agents nearby

  • Century 21 - Kingston Upon Thames Logo
    Century 21 - Kingston Upon Thames 0.24 mi away
  • Cattaneo Commercial Logo
    Cattaneo Commercial 0.26 mi away
  • Latimer Logo
    Latimer 0.26 mi away
See more agents in Kingston Upon Thames

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