Featherstone Leigh were great during our sale and purchase. They really drove the process through and helped us to secure our new place. Thanks!
Sarah and Rachel offered a very professional service, with good attention to detail and very efficient administration in terms of preparing tenancies and inventories. They're perhaps not as cut-throat as some agents in finding and securing tenants for a block of flats, however that is a welcome breath of fresh air and I would happily recommend them.
Bought two properties from Greg at the Kingston branch. He's been professional, courteous and extremely hard working. Easily best agent i've come across. I would recommend Greg for all types of buyers as he will always treat everyone with respect and provides great knowledge. Many thanks
foxtons do not know how to take negative criticism, do not behave equally and fairly to customers past and present. need to change their childlike grudge behaviour and only got 4 stars overall not the full. i recomend gibson lane a leading london estate agent who got full stars on the reviews.
i trust foxtons wont show this as they dont take negatives as they dont want to learn or change.
We are in the process of completing on a house purchase in Kingston. We've had a very positive experience with Gibson Lane. We've dealt with a number of agencies in the area and Gibson Lane is by far the most reliable, helpful and efficient. We were shown the property by Neil Gibson who agreed to show us the property quite late in the evening which was very helpful as we both work late.
He was knowledgeable about the market and the property we're purchasing, didn't rush us and answered all our questions. He also provided some great recommendations to third parties.
Throughout the purchasing process we worked with Wendy Curtis who was very professional, helpful, organised, friendly and personal.
Wendy kept us informed throughout the process, she was very patient and always promptly responded to our queries, helped with any issues.
I found everyone in the agency super helpful and efficient and I highly recommend the team. A big thank you!
I was recommended to Gibson Lane for their local knowledge and efficient service after dealing with another agent for several months. First contact was very positive, friendly and personal. Subsequent dealings were timely and diplomatic with some difficult issues from prospective buyers and their solicitors. Recent completion justfies the recommendation. I am very pleased with all whom I dealt with, particularly Daisy and Wendy. Excellent job. Thank you. I can happily recommend this company.
Kat and Leo from Curchods Kingston are the best in the business!! Their patience, professionalism, quality of advise, attention to detail and customer service are unparalleled in the business. 7 star service and staff at Curchods Kingston!!!!
Informative and proactive throughout the a difficult purchase.
Great service from the Lettings team who found me new tenants. The administrator was very helpful and patient explaining the online signing system which I was apprehensive about but found very quick. Happy to recommend.
The agents (both in Lettings and sales) are rude and arrogant. My 80 year old frail mum who was buying a flat in Kingston with KFH in July was treated in a deplorable way. The lady dealing with the sale (Ashliegh) was not present so the others around just left her begging for a ride to the property as she didn't know the bus route and the surveyor was waiting for her at the property. She instead came to kfh and begged them for a ride to the property. I would not recommend this agent to anyone. They lack simple courtesy and humanity! I called to complain and was told the agent who was the rudest to her behaved in that way because he was already on a termination notice. There are many other good agents around, please steer clear of this one.
Worst ever agency!! Do not go there. Very unprofessional in dealing with tenants. The team I had deal with in 2012 was horrible. I had to ask for all the payment receipts, all documentation for the property. They were not at all helpful. NO wonder the team was completely replaced. The new team may be better, but I would certainly not go to them again ever.
Rented a property in 2012 and left it last month. The parent company "Countrywide" still squabbling about the deposit. Taking ages to return the deposit even after given all information to them. Agh! so frustrating.