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Latimer

4.1

45 reviews

Opens tomorrow at 9:00am

52 Surbiton Road, KT1 2HT

Latimer are an estate agent in Kingston Upon Thames. They mainly list properties in KT6, KT1 and KT2. Over the last 6 months, they've listed 4 properties, with 3 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and OnTheMarket.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday 10:00am - 1:00pm

View all details

Latimer Reviews (45)

Have you used this agent?

E Izadi

This agency has been trying to steal our deposit, the flat we rented was given back in a very good condition and now they have got back to us with expensive invoices without first consulting us. They are now unresponsive to our email especially Heidi Ansell who has been extremely unhelpful with regards to our deposit. We will report the issue to the trading standard if we don't hear back from them soon.... Read more

22nd Nov 2023 (21 weeks ago)

N Khalili

This agency tries to scam people, they don’t make money by giving proper service but by ripping people off. Even 1 star is a lot. Wanted to go for a house viewing, the way they welcomed us was not professional either. I had to ask so many questions to know what I needed to know, instead of them being a bit more helpful.... Read more

2nd Nov 2023 (24 weeks ago)

P Oneill

Excellent staff... Read more

5th Mar 2023 (1 year ago)

A Matsouka

All the ladies working at Latimer are amazing! Always helpful and responsive! Heidi is especially friendly and ready to help with any issues! Lisa and Carla is another couple of lovely ladies that are always reliable:) Been with them for three years now!... Read more

11th Nov 2022 (1 year ago)

G Morkunaite

Absolutely amazing group of people. I was a client of HEIDI AND LISA and they were absolutely amazing and helpful. Very polite and extremely good at their job and treats their clients with such respect. They all work together as a amazing family to help clients.... Read more

7th Nov 2022 (1 year ago)

T abe

Latimar is the best agency even. The staff members are super good. They are always there when you call and always delivers.... Read more

9th Sep 2022 (1 year ago)

A Mathew

Very helpful and fast response. Thanks to every one at Latimer especially Heidi, Lissa and Fatima... Read more

7th Sep 2022 (1 year ago)

M Ramirez

i’ve had a good experience with the agency, the ladies who work there are responding and willing to give options to solve problems. I felt supported and not left out in the cold after becoming a tenant. Thank you Heidi and Carla ;)... Read more

23rd Aug 2022 (1 year ago)

L Alves

Amazing service, the agents are so helpful and friendly and made the process of renting a flat so much easier.... Read more

21st Aug 2022 (1 year ago)

L Botha

Cannot say enough good stuff about the agents at Latimer. The rentals were never perfect but the agents always listened and did their best to make sure the stay was pleasant. Its no surprise we stayed longer than anticipated. Amazing work.... Read more

19th Jul 2022 (1 year ago)

H Alfonzo

Excellent service. Heidi, Carla and Lisa were all very friendly. Responded to all my emails very quickly, and managed the whole process very efficiently. A total pleasure to deal with the Latimer team. I would 100% recommend.... Read more

9th Apr 2022 (2 years ago)

R P

Excellent service, really friendly and helpful. Heidi was very quick to respond and helped make the move in process efficient and the least hassle possible. It give me a great pleasure to deal with such a professional person. She is so kind and always accommodating any questions or explanations that we not clear with. She deserves five stars plus - a credit to Latimer! All the staff were lovely too! I will recommend Latimer for all my friends and family members. We are sooooo happy...... Read more

17th Mar 2022 (2 years ago)

H Weight

Had rather an unpleasant experience with Latimer Estate Agents. As a result of negligence by which the estate agents were notified on viewing of the property that there was a loose plastic covering on the steps to the entrance of the property, which was then not fixed to the steps. I experienced an accident whereby I slipped and fell resulting in a lasting back injury as well as medically diagnosed whip lash at the time confirmed whilst in A&E. I also missed time off work as a result. The estate agents management had both over telephone conversation and email agreed to replace the phone that I had broken during the fall. This exchange was continuously delayed and on moving out of the property I have contacted numerous times so that I can receive the replacement. But each of my emails have been ignored. As well as other issues such as reporting a problem with the oven February 7th which was then not repaired until 15th March leaving us without the use of an oven for a total of 36 days. We were supplied with a table top hob, (not until quite some time after the report) which was obviously not sufficient to have proper meals for over a month. There were numerous other issues with applicables, pests in the loft, damp due to leaks in the ceiling, a large crack across of the windows, an issue with the front door lock (a locksmith notified us that if we were to use our bottom lock that we could be locked into or outside of the property) and much more. These issues were reported and then not dealt with for considerable amounts of time. Further we experienced harassment from our neighbour, who happened to be our landlords daughter. This was continuously reported to the estate agents as well as police. Which eventually led to the estate agents accusing myself of harassment themselves as a result of reporting this issue. This neighbour who was also supplied a key to the front door of our property against the contract agreed between ourselves, the landlord and letting agents. This experience in itself lead to a deterioration of mental health for both of us living at the property and made us feel paranoid and unsafe. Following each of these issues it was decided to hand in our notice earlier than expected as shown in the attached photo. I would not encourage anyone, particularly students to rent a property from these agents as there was a clear lack of support, negligence as well as being severely mislead.... Read more

6th Feb 2022 (2 years ago)

J Lynn

The service provided by the team has been very good, If you are looking for properties in and around the Kingston area, I can highly recommend them. They were very helpful.... Read more

10th Jan 2022 (2 years ago)

R Eady

We were with Latimer for over four years and only ever had exceptional service. Any issues were dealt with in a quick and timely manner and they were always happy to help.... Read more

1st Dec 2021 (2 years ago)

Performance stats

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