B Mekkaoui
We had first spoken to Amelia on the phone who was super helpful and kind during a stressful process of finding the right property. After meeting her at the first viewing we really enjoyed speaking to her and getting to know her, there is a sense of trust that you get quickly from her which is very important during this time. She then proceeded to understand our needs and the next property she had shown us was the property we moved into. She worked relentlessly with us to get us to realise what we really wanted and was exceptionally helpful and kind every step of the way. Thank you Amelia for all your help and making the process smooth and efficient. Having dealt with several agents in our last property she was definitely as breathe of fresh air and Great to work with... Read more
Tenant
17th Mar 2025 (6 weeks ago)
N MARLIER
Amélia is a fantastic agent! She helped us find our dream apartment even while we were still abroad. She remained easily reachable at any time, even after the contract was signed, for any inquiries. Thank you very much!... Read more
Tenant
13th Mar 2025 (7 weeks ago)
C Achard
I had a fantastic experience with Berkshire Hathaway HomeServices in London. A special thank you to Amélia Merulla, who handled my file with utmost professionalism and care. She was always available when I needed her, extremely responsive, and incredibly accommodating. Her warm and positive attitude was truly a ray of sunshine!
As a French speaker, it was a real advantage to be able to communicate with her in French, making the whole process much smoother. I highly recommend Amélia and the agency to anyone looking for a property in London!... Read more
11th Mar 2025 (7 weeks ago)
J Kelly
Charles organised and saw through the sale of my flat within weeks after an initial sale with another agent fell through. Clear & professional communication throughout... Read more
Seller
30th Dec 2024 (17 weeks ago)
K Cohrs
Helen and her team are supportive in any way, very professional and respectful of tenants and prospective tenants. Every question, every request has been answered and dealt with extremely satisfactory. It's been a pleasure, thank you.... Read more
Tenant
30th Nov 2024 (21 weeks ago)
B Management
Always a pleasure to deal with Helen & her Team. Lauren & Michael are fantastic and are always at hand.... Read more
14th Aug 2024 (8 mo. ago)
K McKey
Helen and her letting team in Sloane Avenue provided an excellent professional service. The were extremely helpful. I highly recommend them.... Read more
I Ivanov
I had the absolute pleasure to partner with Tiffany Fieldman from Berkshire Hathaway when looking for a new property to purchase. She was very professional, efficient and was always well prepared about the details in all the properties we looked at. Would love to work with her again for my next purchase!... Read more
Buyer
30th Jul 2024 (8 mo. ago)
M Papadopoulou
Tiffany has been extremely helpful in my search to find a property for investment. At the same time she was very polite and professional . I would most definitely recommend Tiffany and BHHS to anyone looking to buy or sell property.... Read more
Buyer
30th Jul 2024 (8 mo. ago)
K Fernandes
Tiffany was great! Very kind, well-informed and available.... Read more
30th Jul 2024 (8 mo. ago)
A Ung
I have just bought a property with the help of Tiffany from BHHS, and I could not be happier with the service I received. From start to finish, Tiffany was professional, knowledgeable, and incredibly supportive!
She went above and beyond to ensure that all my questions were answered and that I felt confident throughout the entire process. Her dedication and attention to detail made the experience stress-free and enjoyable.
I highly recommend Tiffany and BHHS to anyone looking to buy or sell property. You can trust that you will be in excellent hands with her. Thank you, Tiffany, for your outstanding service!... Read more
Buyer
2nd Jul 2024 (9 mo. ago)
deliciouskichen
Charles is the agent who sold my son's flat at St James, Central London. It was under offer within 2 weeks and completed in 5 weeks. The service was excellent and we are so grateful for his diligence and professionalism.
The other agent from Mayfair doubted a non Mayfair based agent will be able to sell the flat swiftly, didn't he proved them wrong.... Read more
Seller
2nd Jul 2024 (9 mo. ago)
K Duggal
Really appreciated the service the team provided during my tenancy. They were quick to respond to any maintenance requests and were also accommodating of some personal requests I made as well.
Overall a very pleasant experience dealing with the team and would highly recommend!... Read more
Tenant
19th Jun 2024 (10 mo. ago)
G FENOGLIO
Our relationship with Mrs.Helen Hitchcock dates back to 2014, ten years, and it has been and still is an extremely positive experience. Mrs. Hitchcock has professionally dealt with every aspect we had to face, from the first contract to the following renewals. Her prompt response saw any problem solved immediately. Floriana and Giuseppe Fenoglio... Read more
Landlord
11th Feb 2024 (1 year ago)
N ee
Had the pleasure of dealing with Amelia Merulla. Genuinely the best agent I've come across so far. Very diligent, professional, kind and patient throughout the process. Easy to speak openly with about all my needs and requirements without judgement. Such a positive ray of sunshine, glad to have been assigned with her!... Read more
29th Jan 2024 (1 year ago)
B Milne
Having been involved with Berkshire Hathaway for a number of years as a Landlord, I can highly recommend the company. They are highly organised, professional and take great pride in their work. All members of the team have been a delight to deal with and go above and beyond to provide the best customer service.... Read more
Landlord
6th Dec 2023 (1 year ago)
G Fenoglio
Mrs. Lauren Armstrong has been very prompt to deal with the problem of the heating in my flat and also kind and helpful. We had the plumber attending as soon and the heating back on in just a few hours.... Read more
Tenant
2nd Dec 2023 (1 year ago)
J G
I've been using the BHHS fully managed service for half a year. At the beginning the service was not good in any way. However, since I was assigned Michael Taylor, everything has been excellent. Michael is responsive, professional and honest. Through Michael I got my HMO license remedial actions complete which although not the biggest project, it required lots of effort and coordination. Despite the poor service at the start of fully managed, since Michael it's been 5 stars. TY !... Read more
Landlord
30th Nov 2023 (1 year ago)
Alina
I was very lucky to meet Amelia. She is absolutely amazing agent! She showed me a flat that I already saw with other agency, but wasn’t sure about it. Amelia was thoughtful and prepared something special. And this was just an amazing flat, in prime location and at great price. Amelia was very helpful, always responsive and positive! She is dedicated to a client 100%! I am extremely happy I got a chance to work with her. Brilliant approach and professionalism. The process from A to Z went smoothly and easy. The whole BHHS team provides very personal, yet professional service. Loved the experience! And recommend for sure! 5*... Read more
Tenant
16th Nov 2023 (1 year ago)
M Mahesh
Micheal Taylor is a great estate agent. He has always put 110% into making sure the job gets done!... Read more
6th Nov 2023 (1 year ago)
M romagnoli
I was very impressed by the professionalism of this agency. I have been looking to rent a flat for the past 3 months and they are the only ones who really managed my research. Amelia is so friendly, professional, reactive - and she found us a flat in a minute. I am very happy about EVERYTHING in this agency. It was a miracle for me to find them.... Read more
Tenant
18th Aug 2023 (1 year ago)
C Cusí
I was looking for an apartment for a short stay in London for a long time and Amélia Merulla, a Berkshire Hathaway real estate agent, found me one very quickly and it was everything I was looking for. As I could not be in London, she showed me the apartment by video call and took the trouble to show me around so I could see the neighborhood. I have never had such an efficient and professional treatment as I have received. I am really grateful.... Read more
Tenant
5th Aug 2023 (1 year ago)
Defne
Amélia is an incredible estate agent. I have never seen an agent as thoughtful, responsive and professional as her. She cares both about the property owners and prospective tenants. Her honesty and genuine interest to find the best matches for both owner and tenant, should be an example for so many bad agents. We were not able to find a property with Berkshire, but Amélia is the sole reason why we would always recommend the agency and if needed in the future reach out to her!... Read more
21st Jul 2023 (1 year ago)
C Kiss
Scam.
I rented through this agency. More than 6 months after moving out they still haven't paid back my deposit, and haven't responded to any of my emails.... Read more
Tenant
11th May 2023 (1 year ago)
R bnb
Horrible and unprofessional property management. As a long time BH investor, sad to see the brand crumble in the hands of these moronic yo-yos. They need a brand refresh course on how to be in the property business and fire whoever leads their London office and hire someone who can properly deliver the Berkshire way. This isn't it.... Read more
Landlord
28th Apr 2023 (2 years ago)
L Fontenla
Great people to deal with, professional, knowledgeable and a pleasure.
???? recommended.... Read more
17th Apr 2023 (2 years ago)
S Ding
The process was very efficient with the agent, Amelia, being very attentive and responsive. Would recommend working with her to others.... Read more
2nd Mar 2023 (2 years ago)
L Spyrou
Entered our property without our permission, to carry out an inventory on the wrong date, which we called several times to cancel with no response.... Read more
Tenant
20th Dec 2022 (2 years ago)
M semlali
I have had an amazing experience with Marler & Marler through the process of renting a property. Amelia was amazing. She found the perfect place and helped with all the admin process. She was professional and very responsive. I highly recommend this real estate agency.... Read more
Tenant
27th Nov 2021 (3 years ago)
M Arrieta
I had a really good experience renting through this company, Amélia Merulla was really really helpful in supporting me looking for properties, really responsive in terms of solving my doubts, visiting the flat several time through online views. And supported me all the way through while trying to find and apartment in London while I was living abroad. I have realized that looking for flat in a really competitive market is really stressful and having someone that could support me through the process while I was not in the UK was an absolute must. Luckily for me I found Amélia! I would fully recommend to work with her!... Read more
Tenant
9th Nov 2021 (3 years ago)
A Thobani
Hi,
Right from start their service was excellent. Lucian , the agent went the extra mile with both me , the buyer , and the seller. He was always on the case and always very accommodating, polite and efficient. It was a pleasure to deal with him on my purchase. ????... Read more
Buyer
4th Nov 2021 (3 years ago)
W Rozycka
Really unprofessional service. Called 5 minutes after flat was out on the market and they were still unsure of the hours available for viewings due to the tenant schedule and told me I’ll be contacted with the details once they are sure of the hours, called again couple of times at the end of their working hours because there was no message whatsoever with the details, nobody answered. When I called again next day in the morning I was told my viewing is at 9:45AM and that message was sent yesterday (it was not). Booked viewing for me the next day when in the morning I called to make sure about the viewing because the flat wasn’t on the market anymore (as well as not getting a booking confirmation with the date and the full address)they told me that it was let already. Really unprofessional and not helpful at all, if I wouldn’t call I wouldn’t probably even get the message that is rented already and would wait in front of the building and wait for them.... Read more
10th Sep 2021 (3 years ago)
C Burcier
Best agency i have had so far as a tenant.... Read more
Tenant
18th Jul 2021 (3 years ago)
O Alaoui
I had a fantastic experience while renting through Marler & M. For the 3yrs I have been there, Helen, Jacky and Susan provided an excellent experience. The team has been courteous, easy to reach and very responsive. They solved every little issue I could have in a timely and efficient manner. Thank you!... Read more
Tenant
2nd Jun 2020 (4 years ago)
G H
Charles and the team performed right when it was needed, delivering a sale that exceeded our expectations. Thanks all.... Read more
Seller
6th Feb 2020 (5 years ago)
S frantzen
Outstanding Team! I have only positive to say about Helen an her team. With utmost dedication they always pair the client and property providing for pleasant experience. Highly recommended coming on the back of a 15 year collaboration. You are in the best of hands with Helen & co.... Read more
24th Jan 2020 (5 years ago)
R S
Helen and her team have successfully let a number of properties in Chelsea and Knightsbridge for me over the last 10 years. They come highly recommended.... Read more
Landlord
14th Jan 2020 (5 years ago)
N Maltby
I have worked with Marler and Marler for over 40 years and find the company extremely professional. As a Landlord, I chose tenants carefully and Marler and Marler support their Landlords in ensuring the tenants are suitable for each property they let for us. Thanks for your hard work, especially H, J and S!... Read more
Landlord
14th Jan 2020 (5 years ago)
Rosie
Really shocking and unprofessional service. A lady called Helen in the office is particularly disagreeable & unpleasant to deal with. I would not recommend listing your property with them.... Read more
Seller
25th Nov 2019 (5 years ago)