Pettys are head and shoulders above any other agent in the locality. Genuinely independent, and staffed by people who really know the area inside out. They get the balance between enthusiasm and counter-productive hard-sell just right. I have actually moved twice in 18 months locally, and used them for my sale on both occasions, and have been very happy. The fact they consistently have the lion's share of the property in Wanstead on their books speaks for itself.
After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.
Love our home, rented for the second year through Bairstow Eves. Any maintenance queries we've had have been quickly and satisfactorily resolved. Easy and pleasant to deal with, stress free renting.
Careful! These people make profit by any means and your deposit is a part of their profit! Keep your money from them as far as possible! We do not wish you luck Bairstow Eves Lettings Walthamstow! Thanks
So happy with property the staff are so friendly especially Regan They all are helpful thanks again ????
Absolutely terrible service in my experience as a tenant. Endless phone calls about basic repairs that were never returned, emails never responded to, lack of basic knowledge about contracts, process and other things all agents should know as a minimum. Really rude and unhelpful manner. Charged ridiculous fees for nothing before this was made illegal. Would avoid at all costs - sadly the positive reviews are not reflective of the reality. As others have pointed out, “Sincere” in name only. Not how you run a business - zero professionalism or knowledge of the industry.
Very very good. We were tempted to use an online estate to sell our house but decided to go the more traditional route so went with Estates17 and we are so glad we did. Although their fee was very reasonable compared to other local agents it was of course still greater than the online agents, however Estates17 more then made us back the difference in price. Our house was sold within a week for more then we were willing to accept and the advice given to us helped us acquire our new house for less then we were willing to pay. Our property was wonderfully marketed and we were given clear instructions and updates throughout without ever feeling remotely pressured,. The whole team at Estates17 from first contact to completion were excellent and seemed to grasp how big a deal selling a house is for most ordinary people. Special mention for our agent Jamie Bernstein who was always courteous, honest, knowledgeable and forever helpful without ever being dismissive or condescending no matter how often we bothered him. I can honestly say he has completely changed my opinion of estate agents. Thank you Estates17. Thoroughly recommended.
Try to avoid this estate agents:
Drove 2 hours to view a property, waited for an agent to arrive for 25 minutes and after calling 3 times told the property had already been let. Thanks for wasting my time.
Raz was outstanding! He sold the house for my elderly parents and he made the experience so comfortable. We were constantly updated with the process from start to finish, making the sale much pleasant and comfortable. Highly recommended!
Absolute mess, lack of communication, not professional. Didn't manage to get any viewings because they could not communicate matters.