Lee McDermott was supportive, knowledgeable, available and responsive. Thank you Lee for enabling us to complete this transaction so professionally
Absolutley the worst experience I have had in 10 years of renting! Our hunt for a property with them was good I must say, Christian at the Rotherhithe Street branch was charming, helpful and helped us find a property within quite literally a few hours of searching!
The problem was the property management itself, complaints were ignored. The property fell apart, everything was awful. I once sent a formal complaint address to the manager, it's been 18 months and I haven't received a response.
They skinned us alive for our deposit, we didn't fight because we just wanted to be shot of them! We didn't care enough about the money to deal with their rude behaviour.
DO NOT USE THEM!
I'm so upset by the rude service we recieved, it has however pushed me hard to get saving to buy a house. SO kudos on that respect.
Our new letting agents actually contacted them and then after one communication contacted me to say they didn't want to contact them again and would rather do things differently as they were so useless and overcharged for referencing services.
AVOID! AVOID! AVOID! PLEASE!!!
The sales team at Foxtons London Bridge (in particular Gabor) went out of the way to make sure I received exceptional service. Nothing was too much trouble and he was always extremely accommodating with any of my queries. I can't thank him enough for helping to find the ideal apartment!
They were not forthcoming about maintenance work that was going to be carried out on the building. So now I have scaffolding outside of my windows and have just found out it's going to be there for four months. I do not recommend Foxtons and will never do business with them again
Fast prompt professional service... We were three professionals looking to rent an apartment and Filipe was magnificent from start to finish. I would fully recommend Residential Realtors to my friends and family. Five star
This agent wastes peoples time as most advertised properties are fake and they flood Rightmove with these ads which you have to trawl through to get to the real listings on with other agents. They list the same property multiple times but with different number of bedrooms. They have properties on some roads, where the photos clearly are from a completely different area.
James Shipstone House, Radford Road,New Basford,Nottingham
Friendly and helpful staff. Great bargains.
Got stung in the car auctions, cars that arrive with keys, but that turn out to have engine faults, suddenly don't have keys anymore, they seem to get lost, and auctioned as "No keys" instead of "Engine fault" as you can get more money for a car that isn't advertised as "Engine fault". The 3 minute rule is a pure scam and not normal auction practice, just allows John Pye to run the bids up higher themselves using a computer. You cant see how many bidders there are or who you are bidding against, pure trickery. I have no proof, obviously, its just my experience, however i would bet on it. Also, be aware of any company that has to reply to every single one of the google reviews left by customers. Their replies and concern are just for show, to cover their backsides and make it seem like they care. Reputable businesses don't need to continuously sweep up the aftermath of disgruntled customers. Saying "please email us your concerns" is the modern way of saying "Go away, we don't care, we already have your money". Apart from those minor issues, its not a bad auction. Wait for it..."Dear Adam, we are sorry to hear you have a negative experience with us. Please email firstname.lastname@example.org with your invoice number and registered email address, so we can investigate further...
This review is to warn other people like myself that are trying to earn an honest living. I do not want you to get ripped off as i did. Be careful with this "auction".
The service I received from London Capital Homes was really top quality from the first day I rented a flat till the day I left (due to relocation). Customer service is reliable and quick and the LCH team is always very prompt in communicating with me. Not to mention the staff I dealt with are friendly and shows genuine concern for any issue I might have at the time.
One of the best agencies in London for roomlets and I would highly recommend London Capital Homes to everyone. If I do come back to London, I will not hesitate to contact them again.
Lets see how quick they remove my HONEST feedback... It's an absolutely appalling company and service is NON EXISTANT! Doesn't deserve even 1 star, AVOID if only you can!! Once you are in, any issue you report - they will either ignore you or take ages to reply/inspect/refer/reinspect/turn up without notice/partially fix and leave the rest for you to get on with...
STRANGERS in your property - If you get signed up - you will notice people randomly turning up in your property, you don't feel safe in place you pay for and would want to call "home".
CLEANERS - they only swipe surfaces a little just to make it look good for their "photo evidence", and rest is left untouched. No bins taken out, no cooker cleaned, no microwave cleaned, no corners of table wiped etc. Company is avoiding to commit to a day in a week when cleaners are coming, again meaning you don't know when to expect people in your property. What is more when you report that cleaners didn't turn up for 4 weeks, they call you a liar telling they have been round and just "forgot" to sign in attendance sheet.
Anyway, it's your decision and I hope you get better experience than me...