Excellent estate agents. Rented through Williams Lynch for 3 years. Catherine Close is always quick to respond, very helpful if maintenance issues arise and when dealing with the end of the tenancy. Highly recommend.
I am a tenant trying to amend a contract with William Lynch, takes more than one week to get a verbal reply from the agent for a very simple request. Most phone calls are never answered. No written reply or receipt from the agent after having transferred administration fee to the agent's bank account after two days (and still counting). I am in fact still waiting the reply from the agent after sending 3 emails for follow up. Apparently these kind of "low value" services are deprioritised by the agents. I would recommend everyone not to use this agent with such lack of professionalism. In fact if there is a choice of giving no stars I would have given it, but now I have to stick with a one star rating.
We dealt exclusively with Lewis at Foxtons London Bridge. He was always available, flexible and very professional. Exactly what you need in an Estate Agent. Thanks!
They were not forthcoming about maintenance work that was going to be carried out on the building. So now I have scaffolding outside of my windows and have just found out it's going to be there for four months. I do not recommend Foxtons and will never do business with them again