Blew my mind - amazing company... Read more
Buyer
12th Aug 2019 (5 years ago)
Great agency... Read more
Landlord
12th Aug 2019 (5 years ago)
A Loheac
Best office ever, great and nice people with nice rent and amazing properties. The staff was very friendly and patient ( i am very difficult )
Its one of the best agencies that i have done to find my house and its there that i found it.
Good price.
Very good .... Read more
Tenant
13th Mar 2018 (6 years ago)
R Michael
Very lovely manager who is always very polite and has found me many amazing properties to choose from. This has been a very stress free experience due to helpful staff to talk to that have helped make this a very easy choice to make, through the use off effective communication and respect to me as a customer .... Read more
5th Mar 2018 (6 years ago)
M Pelacani
“Hello”
I know the big apple and I worked for the big apple and all of their claints if you’re looking for a good tenant then you should contact the big apple. My experience has been positive.... Read more
Landlord
5th Mar 2018 (6 years ago)
H Goldstein
Wow- so grateful to Big Apple - found the best tenants for me a year ago and still can’t thank then enough. Thank you x... Read more
Landlord
3rd Mar 2018 (6 years ago)
P Wilkinson
Don't waste your time!I was looking to rent a property & arranged a date/time to view & if it wasn't for myself contacting them to confirm that somebody would be at the property to greet us & view then I wouldn't of known they was short staffed & that nobody would be there to let us in. Unprofessional. I was told I would recieve a phone call back to rearrange but yet to hear anything back. I won't be using this company on the grounds that there unprofessionalism is shocking & there lack of communication has cost myself money through having to book the time of around a viewing that nobody had any intention on attending.... Read more
Tenant
10th Jan 2018 (7 years ago)
D Milesworthy
They told my friend he could move in next week and took two months rent. Turns out the flat wasn't ready. When he complained the woman who runs the agency had a massive rant at him and cancelled the deal keeping over £600 in made up fees for referencing. (She never referenced him or his guarantor).
The woman is called AJ and coincidentally there is a 5 star review by a woman called AJ. Weird coincidence?... Read more
6th Feb 2017 (8 years ago)
G Friel
took £300 from me and gf after viewing and said it would be ours. hadnt heard a word for two weeks.went 2 the office to be told the flat had gone....the £300 was application fees even after not getting the flat...sttay away dodgy as anything..she was like we can get two conntracts done up by landlord so we can both claim housing benefit...not going to happen as I work.... Read more
26th Dec 2016 (8 years ago)
M Kinga
showed me a flat.flat was wet and had smell. to high of fees for 1 bed the blonde women want me 2 give over 1500 for deposit an fees.unproffensial people and company...... Read more
24th Dec 2016 (8 years ago)
N Allen
Dealt with this agency in a landlord capacity. Introduced to prospective tenants who told me they had not given any ID or reference details for so called checks to be done. Was never shown any proof that such checks had been carried out by the agent - Not to mention the fraudster that runs the place she offers this and that it's all nonence!!!!
Just look at the good reviews and read what they say. One is from Big Apple Marketing, ,clearly her own review! And Angela Johns yeah really, funny how she is clearly advertising the prices and services!
Stay well clear!!... Read more
Landlord
24th Dec 2016 (8 years ago)
K Pope
Absolutely disgraceful service from this letting agency! From the unprofessional lady in charge who I found out to be called Ajay Edelston/Heart (company's house - thank you) to the lies and non compliant way of doing business.
This business or owner is not fit to run a dog kennel so how she can operate a business. During viewing I found her to be so rude and CRAZY! After nearly three weeks of contacting her to no avail to request a refund for money she had taken off me for services not provided, I then decided to go to CAB and Trading Standards with Torbay Council - who are now investigating.
To anyone wishing to use this service - please DON'T!... Read more
24th Dec 2016 (8 years ago)
N Brownwiggan
I went to big apple, I highly recommend not to use them, I gave them a 300 deposit only to be told the ref check failed and didn't receive the money back, very rude and unprofessional... Read more
Tenant
8th Dec 2016 (8 years ago)
A Johns

Met the business CEO of the franchises - Torquay great team, great service and excellent value. Not to mention their in house legal services that help landlords with eviction and various other aspects of renting. Then there is the media company which also also incompasus all aspects of marketing your property for sale or let to the right audience and expanding the audiences mindset to include many helpful aspects to include bespoke websites for all the solutions the people biting.So if your buying? selling? or renting? x happy days are big apple. Big apple Are yesterday, today and tomorrow and will always offer great service.
If they decline tenants - then it is for good reason. Some may be resentful but ultimately a bad tenant is someone that will be no good in all aspects of vetting and they can usually pick this up early.
VETTING- all done in house with no third party areas for doubt.
1/2 PRICE OFFERS
BIG APPLE - £499 tenant find residential £199 special
BIG APPLE - £799 tenant find commercial
BIG APPLE - 1.5 % To Sell
BIG APPLE - Block Management - fixed fees
BIG APPLE - £1299 two for one tenant find Commercial
BIG APPLE - £199 Evictions Specialists
BIG APPLE - £ 20% Debt recovery £159 retainer
Are you a landlord? Need to make sure your filing your accounts correctly? In house specialist here to help you with your questions.
Big Apple
01803 211121... Read more
Landlord
27th Nov 2016 (8 years ago)
B Marketing
Best agent you will find - they tell you honestly whether you will pass your reference and credit checks. I personally witnessed Ajay helping a homeless man to find a house. Brilliant service. Thank you big Apple... Read more
27th Nov 2016 (8 years ago)
S Daniels
one of the most expensive agencies in Torbay for fees. they took nearly £500 for referencing only to be informed the references were not of high enough standing. after spending nearly 3 weeks trying to contact the woman in charge who I now know to be named AJ I gave up. I only ever spoke to and saw a teenage girl in the office. avoid at all costs. after looking at the other reviews on the internet about this franchise I should of known better.... Read more
6th Nov 2016 (8 years ago)
D torquay
AJ from Big Apple has just let the second of my residential properties in Torquay. As usual, perfect service from the bright and bubbly AJ and her team. Always friendly, professional and takes all of the stress out of letting property. Thanks AJ!!... Read more
Landlord
17th Jun 2016 (8 years ago)
D Albrighton
Shocking service! I payed over £300 for a ref check only to be told i had failed. But my referees were never contacted. There should be laws against these people... Read more
30th Jan 2016 (9 years ago)
S Dennis
Cant praise these guys enough!
Big Apple provided excellent customer service and a caring and emphatic nature through the whole process of finding me a stable home. They accommodated all of my needs and made sure that I was informed of everything happening the entire process. If there was any problems then they would be dealt with efficiently and appropriately and I had a consistent confidence with all the members of staff throughout the company.
Highly recommend Big Apple! ... Read more
Tenant
3rd Dec 2014 (10 years ago)